Am Strand

Bewertungen von The Atlantic Hotel & Spa

4.5 out of 5
The Atlantic Hotel & Spa
601 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Bewertungen

8,4

Sehr gut

546 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
229 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
123 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
55 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Gabriel

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotle
…. Gutes Hotel. Schade, dass die Zimmerreinigung nur noch auf Anfrage kommt. Ebenfalls sollte man etwas gegen die Tauben tun, die sich in der 5. Etage beim Sitzplatz des Zimmers einnisten. So ist der Boden der Terasse immer verschmutzt
Aufenthalt von 6 Nächten im Februar 2024
Antwort von General Manager am 27. Feb. 2024
Dear Gabriel,Based on your rating, it appears you had a good experience overall. However, we regret that some aspects of your stay fell below your expectations. Rest assured, your feedback is vital and will be shared with the respective teams as we constantly aim to make the appropriate changes and improvements. We hope to welcome you back soon for a better, more seamless visit.Warm Regards,Front Desk Manager

6/10 – Okay

Michael

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Klaus

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Überteuertes schickes Strandhotel
Zimmer riesig, vollständig eingerichtete Küche, aber kein Esstisch für 2 Personen! Preis-Leistungsverhältnis stimmt nicht. Die Krönung waren die Parkgebühren von ca. 50 USD für eine Nacht - nur das sog. Valet-Parken war möglich.
Aufenthalt von 1 Nacht im November 2022
Antwort von General Manager am 1. Dez. 2022
Dear Klaus, Thank you for taking a moment to leave us a review. While we're pleased to note that you appreciated our comfortable and spacious suites, we regret that you were not fully satisfied. You will find that most full-service hotels charge for parking in this market; we are very competitively priced for our area. That being said, it was a pleasure having you here with us, and we wish you safe travels.Warm Regards,Aaron OsborneGeneral Manager

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

JULIO M

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Julio,Thank you for staying at The Atlantic Hotel & Spa. We're delighted to hear you had a five-star experience, and we look forward to welcoming you back soon.Warm Regards,Front Desk Manager

8/10 – Gut

Patrick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great overall location !
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Patrick,We're thrilled you loved our location, steps from North Fort Lauderdale Beach, and we appreciate your review. We look forward to hosting you again at The Atlantic Hotel & Spa for another luxurious retreat!Warm Regards,Front Desk Manager

4/10 – Schlecht

Marisa

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Three day stay in May 2024. The first night, the thermostat burned out. It burnt a hole thru the actual device on the wall and smoke and burning smells filled the room. This happened at 330am. We had to open all the windows and leave the room, when there was no maintenance to repair this issue. The smoke detector did not go off and it should have in this case. That was also just as surprising as the thermostat melting on the wall. We went to the manager who after an hour in the lobby got us another room at 430. We had to repack and unpack our bags etc. . No upgrade or willingness to refund us the nights. Manager stated each room was owned individually and so they didn’t have the ability to refund us for the stay other than hotel amenity fee charges worth $150. No offer to place us in a neighboring hotel, cited they don’t have relationships with them. Absurd! Literally inhaled burning plastic for 1/2 hr and nothing was done or reached out to us to ensure our stay was corrected or comped for the poor visit. Eventually we did get acknowledge that there was an issue but not during our stay, as we were checking out. There was not decent comp for the experience and management was not true hotel management, it was below average staff that seemed challenged by several simple client requests that we witnessed while awaiting support. Disappointing as this hotel was once superb a decade ago under Marriott company. pool and spa are not well maintained, lack of maintenance.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Marisa,Thank you for your detailed feedback. Your safety, comfort, and satisfaction are our top priorities, and we are deeply sorry that we fell short of meeting your expectations. Rest assured that we take your feedback seriously and are making efforts to address the issues you've raised to ensure they do not happen again. We genuinely appreciate your valuable feedback and are committed to improving our services to provide you with a better experience in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Maria, Miami

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Nicole

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a lovely stay. Originally we were only going to stay one night but ended up staying the weekend. I stayed with two children and found the staff to all be very friendly, accommodating and helpful. The rooms were clean, spacious, and updated. Nice pool and perfect location. The reason to stay here is most definitely the wonderful staff. They handled may different types of groups and demographics with ease. We would highly recommend this hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 28. Mai 2024
Dear Nicole,Thank you for your terrific review of your recent visit! We’re delighted to hear that our dedicated team went above and beyond to provide you with the best experience possible, and we appreciate you mentioning our impeccable accommodations, sparkling pool, and excellent location. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the future!

10/10 – Hervorragend

Claudia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Kyle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Highly recommend.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von General Manager am 26. Mai 2024
Dear Kyle,We're so happy to know that you had a great time with us overall. Your recommendation means the world to us, and we hope to see you again soon. Warm Regards,Front Desk Manager

10/10 – Hervorragend

Carmen

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent and beautiful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Carmen,Thank you so much for staying with us at The Atlantic Hotel & Spa! Our goal is to provide every guest with a wonderful experience, so we're thrilled that you had a terrific stay. The pleasure was all ours, and we hope you'll visit us again in the future.Warm Regards,Front Desk Manager

8/10 – Gut

Maylin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Maylin,Thank you for your generous review! We hope you enjoyed your stay and look forward to welcoming you back to The Atlantic Hotel & Spa for a five-star experience in the future.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Jennifer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perhaps checking in on a Monday contributed to this, but my room was upgraded to a room so nice I felt the gods had smiled upon me. The bathroom was the size of my living room in New York. The espresso machine was so high quality. I had a kitchenette with pots and pans! I ordered in Instacart, put my items in the very nice mid-size fridge, and was very happy. I had two thermostats! Separate climate control in the bedroom and living area. Great water pressure in the shower. A , no notes!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Jennifer,What a wonderful review to receive! We are thrilled to hear that you enjoyed your upgraded room; it sounds like you made the most of it. Thank you, and we hope to see you again soon! Warm Regards,Front Desk Manager

10/10 – Hervorragend

Vivian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Diego

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice vew
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 17. Mai 2024
Dear Diego,Thank you for allowing The Atlantic Hotel & Spa to host your recent stay. We're thrilled to hear you had an enjoyable experience and appreciated our wonderful views. We're grateful for your positive rating, and we hope to have the pleasure of your company on another occasion.Warm Regards,Front Desk Manager

6/10 – Okay

Edmond, Longmont

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 16. Mai 2024
Thank you for sharing your review. We're glad your stay was satisfactory, but we aim to exceed just "ok." If there are specific areas you believe we could improve upon, we would appreciate your insights to help us enhance our service for your next visit. We look forward to the opportunity to provide you with a more exceptional experience.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Nicole M, Inver Grove Heights

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was perfect. Could manage without a car. The staff was very nice. Shout out to King, Faustino and Robert. Great option for the rooftop pool or the beach.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Nicole,Thank you for your excellent review of The Atlantic Hotel & Spa. We are thrilled you enjoyed the rooftop pool, and we hope you loved the unobstructed ocean views! We take great pride in our team's commitment to assisting guests, and we appreciate your recognition of King, Faustino, and Robert. We will share your kind words with them, and we look forward to welcoming you back for another stay.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Jeremiah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very lovely property
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Jeremiah,Thank you for your kind words! We're delighted you enjoyed our property, and we look forward to welcoming you back soon for another five-star stay at The Atlantic Hotel & Spa.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Ron

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We recently stayed at this hotel and will definitely make a return trip. The first person we met at the front desk was Alicia and she was awesome. She was professional, efficient, and very polite. The facility is just what we wanted and the location is perfect for walking to some of the nearby shops. Our room was extremely clean and nicely decorated with a comfortable bed. Again, will definitely stay there again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Ron,Thank you so much for choosing to stay with us at The Atlantic Hotel & Spa. It is our goal to provide a welcoming and comfortable environment for every guest that walks through our doors, so it is great to learn our wonderful team member, Alicia, welcomed you. We always appreciate when our guests provide us feedback on their stay, and we would like to thank you for highlighting our cleanliness and pristine accommodations. We hope you join us again soon. It was a pleasure hosting you.Warm Regards,Front Desk Manager

2/10 – Ungenügend

andrew

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I booked an ocean of your room with a balcony and when I got there they said sorry we are overbooked and gave me a side view room with a balcony. I was not notified at all
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
We apologize for any frustration with your accommodations. When booking through a third-party site, rooms are not always guaranteed. We encourage anyone looking to stay with us to reach out to the property offline so that we can ensure you get the best room, but no matter how our guests book, we aim to ensure all of this information is readily available. Warm Regards,Front Desk Manager

10/10 – Hervorragend

mario

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Oceanfront view very nice close to a lot of restaurants staff very friendly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Michael,Our amazing location and wonderful staff are just some of the reasons our guests enjoy staying at The Atlantic Hotel & Spa, so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely five-star review. We look forward to welcoming you back for another memorable getaway.Warm Regards,Front Desk Manager

8/10 – Gut

Crystal

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel itself and my room was amazing but the property staff are the most rude people I’ve ever encountered. If great customer service is a big deal to you, then this isn’t the best choice.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 8. Mai 2024
Dear Crystal,Thank you for your review. While we're pleased to hear you enjoyed our clean, comfortable rooms, we are very alarmed to hear you were not provided the exceptional, warm hospitality our team is known for. Please be assured we will address these issues immediately to ensure a more hospitable stay for future patrons, and we apologize for any inconvenience. Thank you again for sharing your concerns with us, and we hope to have the opportunity to welcome you back for a better experience.Warm Regards,Front Desk Manager

6/10 – Okay

Ekaterina, Huntington Station

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Very unprofessional not friendly reception stuff! Be careful with booking a room before you come check see times if room you desired is available for you. Otherwise they can through you to any other room with no apologies or ask you to leave the hotel. From my one experience Very disappointed
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 6. Mai 2024
Dear Ekaterina,Thank you for your review and for choosing to stay with us. We are disappointed your experience was not as expected, and we apologize for any inconvenience. Our team will review your concerns and look for ways to ensure your next visit is better. Again, thank you for your feedback, and we hope to welcome you back the next time you visit Fort Lauderdale.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Harry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cómodo y limpio.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Jose,We're delighted you found The Atlantic Hotel & Spa comfortable and pristine. Thank you for choosing our hotel, and we look forward to hosting you again soon for another relaxing stay!Warm Regards,Front Desk Manager

10/10 – Hervorragend

Faith

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic rooms and beach!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Faith,Thank you for your compliments on our amazing rooms and beach! We're glad you enjoyed your visit, and we look forward to seeing you again at The Atlantic Hotel & Spa.Warm Regards,Front Desk Manager

2/10 – Ungenügend

Chaya

Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Ivan

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Randomly picked this hotel in a hurry due to an unexpected travel delay in FLL on our way to St. Croix. The airline (Spirit) claimed it was due to "weather" (IMO, this was Spirit's code for flight consolidation, as I saw no Sigmets along the route). Serendipitously, the property was surprisingly upscale and right across the road from the beach. Room was large, quiet, and had a small balcony to enjoy the view and sound of the waves. Note that the property is on a very busy road, so expect some traffic noise. Still, traffic was a minor issue considering the hotel's amenities like a pool, spa, poolside bar/restaurant, etc. I think they may even supply beach chairs. Property was well kept and updated. Pool area was quite nice with bar/food service and friendly staff. Ocean view from the pool was an added bonus. Overall, the hotel was just average for housekeeping and cleanliness. The pool bathrooms/showers were not well cleaned or maintained. The gym seemed adequate. There was a small spa on site that wasn't overly busy - though we didn't have enough time to use it. Food was simple fare, but decent, tasty, and not overpoverpriced. I ordered the Cuban sandwich, which was very good. In sum, our unexpected travel delay was quite bearable and even surprisingly enjoyable because we were fortunate enough to book this excellent property. Would definitely stay again - just longer to fully enjoy the beachside location and amenities.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 25. Apr. 2024
Dear Scott,We were happy to accommodate you when your flight was delayed, and we're so pleased the beautiful ocean views helped make your stay surprisingly enjoyable in the circumstances. It's also great to hear that you appreciated our quiet rooms, onsite amenities, and close proximity to the beach. If you're in the area again, please come back to see us.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Marina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed my mini-vacation. I would recommend this for others, especially for a couple's getaway. Property is starting to show its age with some wear and tear on things like furniture, refrigerator seal, etc. Staff was generally very nice and helpful. Be prepared for prices - everything costs more at the beach - "resort fees" and parking are over priced (everywhere). Having a kitchen in the room is nice - can grab a snack or drink and hang out on the balcony without having to wait at a restaurant.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Marina, We are delighted you had a wonderful mini-vacation with us at The Atlantic Hotel & Spa. Your recommendation brings joy to our hearts as the beach provides the perfect couples' retreat. The in-room kitchen, balcony, and friendly staff are a bonus. We are constantly working on improvements, and your insights help us prioritize. Thank you for also understanding about beach pricing, as we do our best to stay competitive. We look forward to your next stay with us.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Lerida, Naples

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an absolutely wonderful time staying here. The room was huge and clean. The location of the hotel was perfect, right in front of the beach and next to so manny restaurants with a walking distance. The pool area was lovely, so peaceful and quiet even thought kids are allowed. The hotel smelled so good at all times and everyone in the staff was so nice. We also got to enjoy the restaurant in the hotel which had amazing food, totally recommend it. We will return here for sure.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Lerida,Thank you for sharing your fantastic experience at The Atlantic Hotel & Spa! It's great to know that you enjoyed our spacious rooms, pristine beachfront location, and the variety of restaurants within walking distance. We're also delighted that you enjoyed our pool with it's unobstructed view of the ocean and the delightful aroma of the hotel. Your kind words about our team and restaurant are genuinely appreciated, and we can't wait to welcome you back for another five-star stay in the future!Warm Regards,Front Desk Manager

6/10 – Okay

Bess

Mit dem Partner gereist
We had a nice partial view of the ocean on the 12th floor, but this hotel isn’t amazing beyond its location and access to the beach. The room offered no robes, our ice request was delivered in a plastic bag, and even though it had a kitchenette, there wasn’t a place to sit and eat together so it felt awkward. The pros were cleans were refreshed everyday. The staff was always nice. We never went to the pool, or the hotel restaurant/bar and avoided the beach chairs for 20/pp.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Bess, Thank you for choosing The Atlantic Hotel and Spa for your getaway. We're glad you enjoyed your ocean view, and while we're sorry to hear about the room amenities, we appreciate your feedback and will address it with our team. We hope to welcome you back for an even better experience soon!Warm Regards,Front Desk Manager

10/10 – Hervorragend

Justin, San Diego

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the only place we will stay in FLL before our cruise. Fairly priced, great amenities and well taken care of.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Justin,Thank you so much for the five-star review. We are glad you consistently choose to stay with us and take advantage of our great value and well-maintained amenities. We look forward to welcoming you back and hope you have a great day!Warm Regards,Front Desk Manager

10/10 – Hervorragend

Antun

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Rachel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highs: Robert the hotel porter/bellhop is amazing! Wonderfully outgoing personality and super professional. The bartenders and waiter at the pool and SkyBar especially Faustino were great. The beach is ultra-clean and beautiful. Mids: Front desk staff were professional but not very friendly, warm, or welcoming. They told us we’d get a call as soon as our room was ready but we never did. Nice pool but very few umbrellas. Lows: No ice bucket in room. You have to call front desk for ice and we had to wait 50 mins.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Rachel,It brightens our day to hear you enjoyed our warm, friendly staff, and we will pass on your comments to Robert, as well as to the servers and bartenders. We are disappointed to hear about the lack of that same warmth at the front desk and the slower service when it came to getting ice. We will address this with the team. We will also take note of your feedback regarding the number of umbrellas, though we are pleased to hear you enjoyed our refreshing pool. We at The Atlantic Hotel & Spa appreciate your comments and look forward to seeing you again.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Megan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a spot! Great location with fabulous views of the beach. You can walk to many coffee shops and restaurants. The rooms are big with comfortable beds and a convenient kitchenette. The restaurant was good and having a mimosa with a view was a bonus! We encountered a few notable staff who were kind, wonderful, efficient and very helpful: Robert (concierge), Nikki (housekeeping) & Faustino (server by the pool). These three people really made our stay comfortable. We’d go back in a heartbeat!
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Megan,Thank you for providing this wonderful review of The Atlantic Hotel & Spa. We are thrilled you loved the location, views, and spacious rooms with kitchenettes. Having great food and drink with a view is definitely a bonus. Our team is the heartbeat of our establishment; Robert, Nikki, and Faustino will be delighted to know you mentioned them specifically! Sounds like your stay was truly relaxing, and we look forward to your next stay with us.Warm Regards,Front Desk Manager

10/10 – Hervorragend

Brittany

Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Jimmy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly Staff, Clean, Nice location
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Jimmy,Thank you for sharing your experience with us! We're delighted you found our team friendly and appreciated our high standards of cleanliness. We're committed to providing high-quality service and can't wait to welcome you back to The Atlantic Hotel & Spa for another enjoyable stay!Warm Regards,Front Desk Manager

10/10 – Hervorragend

Ioana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Patricia

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Kimberlee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and clean place to stay. Rooms were cleaned daily.
Aufenthalt von 6 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Kimberlee,We're thrilled you found The Atlantic Hotel & Spa very nice and clean, with daily room cleaning ensuring your stay was comfortable. Maintaining a high standard of cleanliness is important to us. Thank you for sharing your positive experience. We look forward to welcoming you back for another pleasant stay!Warm Regards,Front Desk Manager

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024

10/10 – Hervorragend

VERONICA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The concierge was friendly and very helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 5. Apr. 2024
Dear Veronica,Thank you for choosing The Atlantic Hotel & Spa. It's fantastic to learn that our friendly team members helped make your experience even better with their attentive service! Please stay with us again soon. Warm Regards,Front Desk Manager

10/10 – Hervorragend

Celine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bel hôtel tranquille et luxueux. Personnel courtois
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 5. Apr. 2024
Dear Celine,It brightens our day to know that you had a fantastic stay with us! We work hard to meet expectations like yours, and we’re happy to hear our peaceful atmosphere and hospitable team hit the mark for you. Thank you for taking the time to share your experience, and we hope to welcome you back to The Atlantic Hotel & Spa soon!Warm Regards,Front Desk Manager

10/10 – Hervorragend

Siamak, Worcester

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Extended the stay by one day because we liked it!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 1. Apr. 2024
Dear Christopher,Thank you for your review! We are delighted you enjoyed your time with us so much you stayed an extra day. It was truly a pleasure having you here, and we hope you return soon!Warm Regards,Front Desk Manager

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property to stay oceanfront and walkable to many great restaurants.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 1. Apr. 2024
Dear Christopher,Thank you for choosing The Atlantic Hotel & Spa and for sharing your lovely five-star review. We are delighted you enjoyed your stay and our beautiful location. It would be a pleasure to welcome you back for another memorable visit.Warm Regards,Front Desk Manager

8/10 – Gut

Andrei, north royalton

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We ve been coming to this hotel for many years. It is very nice, clean and conveniently located. But like everything else in society you feel that things are deteriorating slowly but surely these days. Every day there is something missing. One day the towel/chair guy on the beach forgets to show up for work. The other day he shows up on time, but the towels are half an hour late. Next day he is in bad mood. One day, no room service in the morning while we were out. You might say these are details, and you would be right. Overall we had a nice stay, and we will come again.
Aufenthalt von 6 Nächten im März 2024
Antwort von General Manager am 1. Apr. 2024
Dear Andrei,Thank you for your honest review. It's always a thrill to welcome back a valued guest, and we appreciate your kind words about our high standards of cleanliness and fantastic location. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Take care, and we look forward to welcoming you back in the future for a seamless stay.Warm Regards,Front Desk Manager