Außenbereich

Bewertungen von SpringHill Suites Marriott Ft Lauderdale Airport/Cruise Port

3 out of 5

Bewertungen

8,2

Sehr gut

713 von insgesamt 1417 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
343 von insgesamt 1417 Gästebewertungen haben eine Bewertung von 8 - Gut" "
165 von insgesamt 1417 Gästebewertungen haben eine Bewertung von 6 - Okay" "
106 von insgesamt 1417 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
90 von insgesamt 1417 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Alexandra

Gut: Sauberkeit
Renovation zur Zeit, buchen Sie woanders!
Zur Zeit wird das Hotel renoviert, darüber wurden wir im Voraus nicht informiert. Lobby/Eingangsbereich und Frühstücksraum sind zur Zeit eng und völlig überbevölkert. Lift war auch kaputt. Das Zimmer war hingegen schön und sauber. Parkplatz 5$ pro Nacht. Ich würde zur Zeit das Hotel nicht buchen, nach dem Umbau im Herbst wäre es bestimmt wieder eine Option. Frühstück ist wegen Provisorium und den engen Platzverhältnissen nicht sehr erfreulich. Das Hotel ist gut gelegen, recht schnell zum Strand, Einkaufsmöglichkeiten in unmittelbarer Nähe, ebenso PandaExpress, Burgerking, etc.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von General Manager am 9. Aug. 2023
Dear Alexandra, Thank you for choosing our hotel for your recent stay and for sharing your experience. We apologize for your disappointing experience and for the inconvenience you encountered due to our ongoing remodeling. We certainly understand the frustration and difficulties you must have felt as our lobby and breakfast area were packed. We appreciate your patience and feedback as we are always looking for ways to improve our guest experience. We are excited about the final result and hope that you will have the opportunity to enjoy our new accommodations at a later date. Thank you again and safe travels.Sincerely, Freddy SernaGeneral Manager

10/10 – Hervorragend

Carolin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nähe zum Airport, passte für uns perfekt!
Sehr komfortabel für eine Nacht. Wir haben dieses Hotel wegen unserer späten Landung in FLL und der Nähe zum Flughafen ausgewählt. Die Fahrtzeit mit dem Mietwagen lag bei rund 10 Minuten. Der Parkplatz war schon sehr voll, aber wir haben noch ein letztes Plätzchen bekommen. Überzeugt hat uns die Geräumigkeit des Zimmers, da wir mit kleinem Kind unterwegs waren. Positiv zu erwähnen ist auch das frühe Frühstück ab 6 Uhr, da man mit Jetlag einfach nicht viel länger warten kann. Durch den späten Check-Out (12 Uhr) konnten wir sogar den Vormittag noch am Strand verbringen und danach in aller Ruhe auschecken, bevor es dann mit der Reise weiter ging. Wir würden auf jeden Fall wiederkommen, wenn wir nochmals in FLL landen würden!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von General Manager am 12. Juni 2023
Dear Carolin,Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We also think that our ideal location, combined with upscale amenities and service, make SpringHill Suites Marriott Ft Lauderdale Airport/Cruise Port an excellent choice. We appreciate you sharing your feedback and love knowing you will return soon. Thank you once more.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Dirk

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr zentral gelegen, damit im Aussenbereich etwas lauter. Personal sehr nett, Zimmer sehr sauber. Wir kommen gerne wieder.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von General Manager am 9. Okt. 2022
Dear Dirk, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and taking the time to post a review. We are delighted your experience was exceptional and that you enjoyed our excellent location, service, and immaculate accommodations. We look forward to welcoming you again when your travels bring you back to the area. Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was extremely pleased when arriving after getting off our cruise ship, was it the hotel by 8 AM, and they said they would put me on a list for early check-in once rooms were clean. We were in our room by 10 AM that made a huge difference to our day played out. Hats off good job folks!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Karen, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. We look forward to welcoming you back for more memorable moments in the future.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Margaret, SOUTH ORANGE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Margaret, Thank you for posting a review and commenting about our great location close to the airport, cruise port, shopping, and restaurants! We appreciate you choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to your return.Sincerely,Freddy SernaGeneral Manager

6/10 – Okay

andrew

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Personal & Service
When we arrived I was a bit uneasy due to a previous review with being double booked but no issues there. We stepped into the room around 7 pm; it was clean and surprisingly spacious. However, our enthusiasm waned as we noticed stray hairs in the bathtub and scattered across the bed and floor. The sofa bed, our intended sleeping spot, was disappointingly unkempt. It was evident that it had not been properly cleaned – a cautionary note: avoid using it in its fully extended state. Interactions with the front desk staff were efficient but lacked warmth; it felt transactional, like waiting in line at a store with a "who's next" attitude. On a brighter note, breakfast exceeded our expectations, offering a satisfying start to the day. The pool, though small, provided a pleasant respite for a quick cooldown.
Antwort von General Manager am 14. Mai 2024
Dear Andrew, Thank you for sharing your feedback. We are delighted to hear that you found our outdoor pool and delicious breakfast offerings to your liking. However, we sincerely apologize for the inconvenience you encountered with the housekeeping issues in your room and for the unsatisfactory attitude displayed by our associate. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Erica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was conveniently surrounded by food and shopping.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Erica, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for sharing your feedback. We are delighted to learn that your experience was exceptional and that you found our proximity to shopping and restaurants convenient for your travel plans. We look forward to welcoming you back for another memorable visit.Sincerely, Freddy Serna, General Manager

6/10 – Okay

Jackie

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty and very close to the loud roads.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Jackie, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the cleanliness issues. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our housekeeping team to ensure it is not repeated moving forward. Your concern regarding the noise disturbance due to external factors is duly noted. While we understand that this cannot alter your recent experience, please know that for future visits, our front desk team is always available to assist you in making your stay as comfortable as possible. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Karlene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like it there very clean and nice I would really go back anytime
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Karlene, We are so pleased to read how happy you were with our spotless property. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we hope to welcome you back soon for another enjoyable visit.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Sameer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Sameer, Thank you for your wonderful review! We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice. We look forward to welcoming you back to SpringHill Suites Fort Lauderdale Airport & Cruise Port for another fantastic experience.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Rita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The night staff on 5/8 were excellent. They came quickly to the airport and were so welcoming when we arrived.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Rita, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. Our team takes immense pride in delivering exceptional service, and we are delighted to know that their dedicated efforts contributed to your overall experience. We look forward to welcoming you back again soon.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

nancy or michael

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots to do in the area for walking distance.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Mai 2024
Dear Valued Guest, Thank you for your wonderful review. Thank you for your delightful review. We're thrilled to hear that our ideal location met your travel needs perfectly. Being just a short drive from both the cruise port and the airport is indeed convenient, and we are also pleased to learn that you found our proximity to restaurants and shopping centers enjoyable. Thank you again for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and we look forward to your next visit!Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

LaToya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I definitely will be back. Me and my family enjoyed our stay. There was one issue and that was the bath tub was a little dirty . Just used some Lysol and cleaned it.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Guest, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for sharing your feedback. We are delighted to hear that you enjoyed most aspects of your visit. However, we sincerely apologize for the inconvenience you encountered with the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you and your family back to provide you with the hospitality we are known for.Sincerely, Freddy Serna, General Manager

6/10 – Okay

randall

Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Randall, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Joyce

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Joyce, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Freddy Serna, General Manager

8/10 – Gut

Wendy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff friendly and lounge area comfortable. Breakfast had many selections and it was so great to have included in cost!! Rooms were clean enough. Tons of shopping close by. Great Location!!
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 13. Mai 2024
Dear Wendy, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted to hear that you enjoyed our proximity to shopping convenient for your travel plans. Ensuring a comfortable atmosphere and wonderful hospitality are paramount to us, and we are delighted to hear that you enjoyed our well-maintained accommodations and courteous service. It is also wonderful to know that our delicious breakfast offerings met your expectations. We look forward to welcoming you back for more memorable moments in the future.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Lisa, Myerstown

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Lisa, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon. Sincerely, Freddy Serna, General Manager

4/10 – Schlecht

Victor

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Bathroom need a good cleaning, Bathtub dirty ring around the tub. Floor need proper washing. Disgusting breakfast, very disappointing, Food was either dried out or undercooked. Poorly done, paid $300.00 a night, not worth it. The food was like a low budget hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 12. Mai 2024
Dear Victor, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. We are also sorry for the disappointment you had with your dining experience. Your comments are invaluable, and we will address them appropriately as we are continuously committed to improvements to our overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Wili

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 12. Mai 2024
Dear Wili, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for sharing your feedback. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for another outstanding visit.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Akbar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 8. Mai 2024
Dear Akbar, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We strive to provide a convenient and accessible location to ensure a smooth and enjoyable experience for all our guests, and we are delighted to know that you enjoyed our convenient location near the airport and cruise port. We look forward to welcoming you back the next time you are in the area.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Diane, Gatineau

Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 8. Mai 2024
Dear Diane, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon. Sincerely, Freddy Serna, General Manager

2/10 – Ungenügend

Keisha

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
For this to be a hotel near a port and the hotel staff aware of port days, the availability to check in early is quite disappointing. I called when my ship docked before 5:00 am asking about early check in. I was told the cleaning staff doesn’t get to the hotel until 9:00, and they had rooms waiting to be cleaned. I arrived at 9:00 am and they put my name and phone number on a waitlist. I didn’t get a room until 11:45 am. I asked why people that came after me were already in rooms. The hostess had her whole speech prepared. She said the room I had was the most popular. Now, had she offered something that would have been available earlier, I would have gladly taken it. But, I got no options. The lobby was full of people waiting to check in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Keisha, Thank you for taking the time to convey your feedback. We regret not meeting your expectations and the concerns with regard to early check-in. While we do our best to accommodate our patrons in such a situation, we are sorry for any frustrations you you had. Our regular check-in hours start from 3:00 pm, and we did do our best to have you checked in early, but we understand you must have been tired from your journey and feel sorry for any inconvenience caused. Thank you once again for selecting us, and we hope to welcome you again. Sincerely,Freddy Serna,General Manager

10/10 – Hervorragend

Bridget

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location for airport travel. Staff was friendly. Breakfast was great. Shuttle to airport was an extra plus. Rooms are noisy.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Bridget, Thank you for your taking the time to review your stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We receive many positive comments about the convenience and cost savings that our shuttle service provides, so we are happy you appreciated this service. We also thank you for your feedback about the friendly service you received from our associates which made your stay enjoyable. Please come back and see us again on your next visit to the Ft. Lauderdale area. Sincerely,Freddy Serna,General Manager

10/10 – Hervorragend

Cavin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like this hotel, good experience overall
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 11. Mai 2024
Dear Cavin, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and taking the time to post a review. We are delighted your experience was exceptional and that you enjoyed our amenities! We hope you will stay with us again when your travels bring you back to the area. Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Danita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 7. Mai 2024
Dear Danita, We appreciate you taking the time to leave your generous rating regarding your recent visit to SpringHill Suites Fort Lauderdale Airport & Cruise Port. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Freddy Serna,General Manager

6/10 – Okay

Davor, Seatac

Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 6. Mai 2024
Dear Davor, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely, Freddy Serna, General Manager

6/10 – Okay

Mark

Gut: Personal & Service
Staff was friendly.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 6. Mai 2024
Dear Mark, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed most aspects of your visit, especially our welcoming and accommodating service. However, we regret not meeting all of your expectations. We hope to have the opportunity to welcome you back to provide you with the exceptional stay you deserve.Sincerely, Freddy Serna, General Manager

6/10 – Okay

Susan

Mit der Familie gereist
Gut: Ausstattung
Good value for a short stay. The room was showing signs of wear and tear and there was a dust in many areas of the main room as well as the bathroom.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 4. Mai 2024
Dear Susan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the conditions of your room. Ensuring a comfortable atmosphere and wonderful hospitality are our top priorities, and we regret falling short in this regard. Your comments are invaluable, and we will address them appropriately as we are continuously committed to improvements to our overall guest satisfaction. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the exceptional expereince you deserve.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Nathalie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is a little dated but well maintained and clean. The rooms are very spacious. The location is within walking distance to multiple dining options and shopping. We arrived early in the day as we debarked a cruise and they were very accommodating, getting us in a room well before check in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 4. Mai 2024
Dear Nathalie, Thank you for taking the time to share your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. Our spacious accommodations and convenient location near dining options and shopping aim to provide a comfortable and enjoyable stay for our guests. It is also wonderful to know that you found our welcoming and attentive service to your liking. We look forward to welcoming you back for another memorable experience.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Niambi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toilet did not flush properly, parking lot does not have great lighting at night.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Niambi, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the maintenance issues in your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Your concern regarding the parking lot is also duly noted. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Areyli

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Buen hotel, recomendado
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Areyli, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and sharing your feedback. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we are delighted to learn that your expereince was exceptional. Your recommendation means a lot to us, and we look forward to hosting you again soon.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Cassidy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff. Wish we would have gotten some info on hours of the pool and breakfast. Booked here mostly because of the included breakfast. Didn’t know what time it ended & missed it.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Cassidy, Thank you for taking the time to share your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. Our team strives to provide a warm and welcoming atmosphere, and we are delighted to hear that their efforts resonated with you. We understand your disappointment about the pool and breakfast hours. In the interest of transparency, we aim to keep our website updated with the latest information to ensure our guests are well-informed before booking. We regret if you were not aware of this information prior to your arrival. We appreciate your understanding and look forward to hosting you again soon.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Sandra

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très belle et grande chambre, hôtel bien situé, shuttle et déjeuner inclus, boutiques et restos à proximité. Piscine vraiment bien.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Sandra, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for sharing your feedback. Our location, surrounded by convenient shops and restaurants, aims to provide you with everything you need right at your fingertips. It is wonderful to know that you enjoyed our spacious accommodations, providing the perfect retreat during your time with us. Our shuttle service was crafted to ensure your travels were seamless and stress-free. Additionally, we are pleased to learn that you found our complimentary lunch offering to your liking and had the opportunity to relax by our outdoor pool. We look forward to welcoming you back for another memorable visit.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Rebekkah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Rebekkah, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon. Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Marie-Pier

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Superbe!! Et petit déjeuner complet et de qualité
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Marie-Pier, Thank you for your outstanding review! We are delighted to hear that you thoroughly enjoyed your experience with us. Ensuring our guests start their day off right with a satisfying meal is a priority for us, and we are also pleased to know that our delicious breakfast offerings contributed to your overall satisfaction. We look forward to welcoming you back to SpringHill Suites Fort Lauderdale Airport & Cruise Port the next time you are in the area.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Donald, Hillsboro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was great. Perfect for the night before a cruise. Nice area around hotel for dinner
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Donald, Thank you for taking the time to share your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted to hear that your experience was exceptional and that you found our proximity to the cruise port and diverse dining options convenient for your travel plans. We look forward to welcoming you back again soon.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Raveen

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Raveen, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for your kind rating. We are delighted to know that you enjoyed your overall experience with us, It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

john

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice area and within walking distance to nice restaurants (Firebirds was excellent). Shuttle to/from the airport was easy and close. Only 10 minutes from the airport. Hotel was nice and staff was polite and professional.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear John, We are thrilled to hear that you appreciated our hotel's convenient location near the airport and the diverse dining options available nearby, including the Firebirds restaurant. Providing easy access to both travel and dining experiences is a priority for us. Our shuttle service aims to make your journey seamless, ensuring you arrive with ease. Additionally, we are pleased to hear that our impeccable service made a positive impression on you. Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back for another fantastic visit in the future.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Laura

Mit der Familie gereist
Friendly staff, everything was clean, breakfast was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Laura, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our spotless accommodations and courteous service. It is also wonderful to know that you relished our delicious breakfast offerings. We look forward to welcoming you back for another outstanding visit in the future.Sincerely, Freddy Serna, General Manager

4/10 – Schlecht

jeffrey

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Room had a leak on floor, older and outdated
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Jeffrey, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room conditions. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Dawn Anne

Mit der Familie gereist
Gut: Zustand der Unterkunft
Property was good Rooms were large. Signed up for our transportation to the airport but when we went down for our time the shuttle was full and had to take other transportation. This was stressful as we had previously signed up for a spot the day before.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Ms. Anne, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for sharing your feedback. We are delighted to hear that you enjoyed our spacious accommodations. However, we sincerely apologize for the inconvenience you encountered with the shuttle service. We understand your disappointment, and regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we look forward to welcoming you back to provide you with the hospitality we are known for.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Andrea

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 30. Apr. 2024
Dear Andrea, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Antonino

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The proximity to shopping and dining options. And of course our stay came with a hot breakfast and the free airport shuttle pick-up.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Antonio, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted to know that our location near shopping and dining options added convenience to your stay. it is also wonderful to learn that you enjoyed our delicious breakfast offerings and took advantage of our complimentary shuttle service. We look forward to welcoming you back for another fantastic visit.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay, room was clean, nice and well equipped
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Amanda, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port for your recent visit. We are thrilled that you enjoyed the spaciousness of your suite and all the extra amenities. Having a microwave, fridge, wet bar, and coffee station are great amenities for our guests. We make every effort to ensure you have a comfortable experience. Thank you again for choosing us. We can't wait to see you again.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Ingrid D

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay. Room was perfect for 5 and didnt feel crowded. Lots of stores in the are. Walking distance to Dania Point shopping which was a very nice area. Buffet breakfast had lot of food variety. Stuff polite and friendly.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. The proximity to Dania Point shopping must have been convenient, and we are delighted to hear that you enjoyed exploring the area. It is also wonderful to know that our well-maintained accommodations and courteous service met your expectations. Our buffet breakfast aims to please you with its diverse food offerings, and we are also glad you found it satisfying. We look forward to welcoming you back the next time you are in the area.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Cathy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very freindly and helpful. Kick off our cruise woth complimentary mimosa. The area has lots of shopoing and eating options within 5 min walk. Very nice rooms with separate arwa to relax ans watch tv.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Cathy, Thank you for your terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are glad our courteous associates made you feel welcome, and your suite had everything you needed to make you feel at home. We also appreciate you mentioning our convenient location and well-appointed accommodations. We want every guest to have an exceptional visit, so we are always pleased to read excellent reviews like yours. It was a pleasure to host your stay before the cruise, and we look forward to your next visit. Sincerely, Freddy Serna General Manager

8/10 – Gut

Nathanael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location with shopping and dining close by. Room was exactly as advertised - comfortable and spacious, exactly what I need. Nice to have 2 TVs and a pull out couch (if needed).
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Nathanael, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for your kind feedback. We are pleased to know that your overall stay was satisfying and that you loved our beautiful property. We are also glad that you enjoyed our convenient location as well as spacious and relaxing accommodations. It was our pleasure hosting you, and we look forward to welcoming you again soon.Sincerely, Freddy Serna General Manager

2/10 – Ungenügend

Natalie

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Poor service. Room was clean but water in the bathroom was yellow. Staff was not friendly. Bed was uncomfortable. Check in process is deceiving, room took 4 hours to be ready.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Natalie, Thank you for taking the time to review your stay with us. We want to extend our apologies for not providing you a room within an acceptable time frame. We completely understand your frustration and the inconvenience this caused you. We are also very sorry for the water issues you had in your bathroom, and we will share your comments appropriately. We do regret your disappointment due to the level of service you received from our associates. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Khateyah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They let me know few hours early which I appreciated Finally staff My first time coming to Florida I liked it
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Khateyah, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We appreciate you mentioning how our staff made you feel welcome and went the extra mile to make you feel at home. Your comments have been shared with the team, and they truly appreciated the recognition. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna General Manager

8/10 – Gut

Judy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and breakfast
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 25. Apr. 2024
Dear Judy, Thank you for taking the time to post your review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. It is nice to know you were pleased with our courteous associates. We are also glad the complimentary breakfast buffet started your day on the right note. We appreciate your feedback, and we hope to see you again on your next visit to the area.Sincerely, Freddy Serna,General Manager