Außenbereich

Bewertungen von SpringHill Suites Marriott Ft Lauderdale Airport/Cruise Port

3 out of 5

Bewertungen

8,2

Sehr gut

693 von insgesamt 1380 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
336 von insgesamt 1380 Gästebewertungen haben eine Bewertung von 8 - Gut" "
159 von insgesamt 1380 Gästebewertungen haben eine Bewertung von 6 - Okay" "
104 von insgesamt 1380 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
88 von insgesamt 1380 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Alexandra

Gut: Sauberkeit
Renovation zur Zeit, buchen Sie woanders!
Zur Zeit wird das Hotel renoviert, darüber wurden wir im Voraus nicht informiert. Lobby/Eingangsbereich und Frühstücksraum sind zur Zeit eng und völlig überbevölkert. Lift war auch kaputt. Das Zimmer war hingegen schön und sauber. Parkplatz 5$ pro Nacht. Ich würde zur Zeit das Hotel nicht buchen, nach dem Umbau im Herbst wäre es bestimmt wieder eine Option. Frühstück ist wegen Provisorium und den engen Platzverhältnissen nicht sehr erfreulich. Das Hotel ist gut gelegen, recht schnell zum Strand, Einkaufsmöglichkeiten in unmittelbarer Nähe, ebenso PandaExpress, Burgerking, etc.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von General Manager am 9. Aug. 2023
Dear Alexandra, Thank you for choosing our hotel for your recent stay and for sharing your experience. We apologize for your disappointing experience and for the inconvenience you encountered due to our ongoing remodeling. We certainly understand the frustration and difficulties you must have felt as our lobby and breakfast area were packed. We appreciate your patience and feedback as we are always looking for ways to improve our guest experience. We are excited about the final result and hope that you will have the opportunity to enjoy our new accommodations at a later date. Thank you again and safe travels.Sincerely, Freddy SernaGeneral Manager

10/10 – Hervorragend

Carolin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nähe zum Airport, passte für uns perfekt!
Sehr komfortabel für eine Nacht. Wir haben dieses Hotel wegen unserer späten Landung in FLL und der Nähe zum Flughafen ausgewählt. Die Fahrtzeit mit dem Mietwagen lag bei rund 10 Minuten. Der Parkplatz war schon sehr voll, aber wir haben noch ein letztes Plätzchen bekommen. Überzeugt hat uns die Geräumigkeit des Zimmers, da wir mit kleinem Kind unterwegs waren. Positiv zu erwähnen ist auch das frühe Frühstück ab 6 Uhr, da man mit Jetlag einfach nicht viel länger warten kann. Durch den späten Check-Out (12 Uhr) konnten wir sogar den Vormittag noch am Strand verbringen und danach in aller Ruhe auschecken, bevor es dann mit der Reise weiter ging. Wir würden auf jeden Fall wiederkommen, wenn wir nochmals in FLL landen würden!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von General Manager am 12. Juni 2023
Dear Carolin,Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We also think that our ideal location, combined with upscale amenities and service, make SpringHill Suites Marriott Ft Lauderdale Airport/Cruise Port an excellent choice. We appreciate you sharing your feedback and love knowing you will return soon. Thank you once more.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Dirk

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr zentral gelegen, damit im Aussenbereich etwas lauter. Personal sehr nett, Zimmer sehr sauber. Wir kommen gerne wieder.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von General Manager am 9. Okt. 2022
Dear Dirk, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and taking the time to post a review. We are delighted your experience was exceptional and that you enjoyed our excellent location, service, and immaculate accommodations. We look forward to welcoming you again when your travels bring you back to the area. Sincerely, Freddy Serna General Manager

8/10 – Gut

Antonino

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The proximity to shopping and dining options. And of course our stay came with a hot breakfast and the free airport shuttle pick-up.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Antonio, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted to know that our location near shopping and dining options added convenience to your stay. it is also wonderful to learn that you enjoyed our delicious breakfast offerings and took advantage of our complimentary shuttle service. We look forward to welcoming you back for another fantastic visit.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay, room was clean, nice and well equipped
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Amanda, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port for your recent visit. We are thrilled that you enjoyed the spaciousness of your suite and all the extra amenities. Having a microwave, fridge, wet bar, and coffee station are great amenities for our guests. We make every effort to ensure you have a comfortable experience. Thank you again for choosing us. We can't wait to see you again.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Ingrid D

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay. Room was perfect for 5 and didnt feel crowded. Lots of stores in the are. Walking distance to Dania Point shopping which was a very nice area. Buffet breakfast had lot of food variety. Stuff polite and friendly.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. The proximity to Dania Point shopping must have been convenient, and we are delighted to hear that you enjoyed exploring the area. It is also wonderful to know that our well-maintained accommodations and courteous service met your expectations. Our buffet breakfast aims to please you with its diverse food offerings, and we are also glad you found it satisfying. We look forward to welcoming you back the next time you are in the area.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Cathy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very freindly and helpful. Kick off our cruise woth complimentary mimosa. The area has lots of shopoing and eating options within 5 min walk. Very nice rooms with separate arwa to relax ans watch tv.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Cathy, Thank you for your terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are glad our courteous associates made you feel welcome, and your suite had everything you needed to make you feel at home. We also appreciate you mentioning our convenient location and well-appointed accommodations. We want every guest to have an exceptional visit, so we are always pleased to read excellent reviews like yours. It was a pleasure to host your stay before the cruise, and we look forward to your next visit. Sincerely, Freddy Serna General Manager

8/10 – Gut

Nathanael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location with shopping and dining close by. Room was exactly as advertised - comfortable and spacious, exactly what I need. Nice to have 2 TVs and a pull out couch (if needed).
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Nathanael, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for your kind feedback. We are pleased to know that your overall stay was satisfying and that you loved our beautiful property. We are also glad that you enjoyed our convenient location as well as spacious and relaxing accommodations. It was our pleasure hosting you, and we look forward to welcoming you again soon.Sincerely, Freddy Serna General Manager

2/10 – Ungenügend

Natalie

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Poor service. Room was clean but water in the bathroom was yellow. Staff was not friendly. Bed was uncomfortable. Check in process is deceiving, room took 4 hours to be ready.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Natalie, Thank you for taking the time to review your stay with us. We want to extend our apologies for not providing you a room within an acceptable time frame. We completely understand your frustration and the inconvenience this caused you. We are also very sorry for the water issues you had in your bathroom, and we will share your comments appropriately. We do regret your disappointment due to the level of service you received from our associates. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Khateyah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They let me know few hours early which I appreciated Finally staff My first time coming to Florida I liked it
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Khateyah, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We appreciate you mentioning how our staff made you feel welcome and went the extra mile to make you feel at home. Your comments have been shared with the team, and they truly appreciated the recognition. We look forward to being of service the next time you are in Fort Lauderdale. Sincerely, Freddy Serna General Manager

8/10 – Gut

Judy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and breakfast
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 25. Apr. 2024
Dear Judy, Thank you for taking the time to post your review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. It is nice to know you were pleased with our courteous associates. We are also glad the complimentary breakfast buffet started your day on the right note. We appreciate your feedback, and we hope to see you again on your next visit to the area.Sincerely, Freddy Serna,General Manager

10/10 – Hervorragend

Judy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed there 3 times it was great , great shopping area , staff and breakfast included was amazing
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Judy, Thank you for making SpringHill Suites Fort Lauderdale Airport & Cruise Port your home away from home. It is delightful to know we continued to meet your expectations and that you were pleased with our ideal location and courteous associates, as well as the complimentary breakfast we offer. It is always a pleasure hosting your visit, and we look forward to welcoming you back soon. Sincerely, Freddy Serna,General Manager

10/10 – Hervorragend

thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Thomas, Thank you for your terrific rating of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Sincerely, Freddy Serna,General Manager

10/10 – Hervorragend

Sylvain

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bon rapport qualité prix
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Sylvain, Thank you for making SpringHill Suites Fort Lauderdale Airport & Cruise Port a part of your travel plans. We are thrilled to know we met all of your expectations and that you appreciated the great value we offer to our guests. It was a pleasure hosting your visit, and we hope to see you again soon. Sincerely, Freddy Serna,General Manager

10/10 – Hervorragend

Rachel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff, clean rooms and pool area. Breakfast was well stocked
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Rachel, Thank you for the wonderful review! We were happy to read your suite was impeccably clean and that you were pleased with our courteous associates and well-kept pool area. It is also delightful to read you had a great breakfast experience. We appreciate your business, and all of us here at SpringHill Suites Fort Lauderdale Airport & Cruise Port look forward to your return soon. Sincerely, Freddy Serna,General Manager

8/10 – Gut

Wayan, Burnaby

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Wayan, All of us at SpringHill Suites Fort Lauderdale Airport & Cruise Port appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Sincerely, Freddy Serna,General Manager

4/10 – Schlecht

Lucinda, Morgan

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Room 623: Window shade could not be lowered. There was no bath mat so had to use hand towel.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Lucinda, Thank you for choosing to stay with us. We are sorry for the issues you encountered in the room assigned to you. We have taken note of the concerns you raised and will share them appropriately as we are continually striving to ensure a perfect visit for every guest. We are grateful for your feedback, and we hope you will consider giving us another chance to prove we are up to the task of delivering flawless accommodations.Sincerely, Freddy Serna,General Manager

10/10 – Hervorragend

dawn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We have stayed before and always enjoyed the property and location. However, room, AC unit this time was extremely loud and it rattled the whole evening long. I would have shifted rooms but my partner is disabled and changing was a large inconvenience. Little sleeping occurred with the continuous noise
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Dawn, Thank you for making SpringHill Suites Fort Lauderdale Airport & Cruise Port your home away from home. We are glad to know you were pleased with our beautiful property and prime location. However, we are sorry for the noise disturbances you and your partner encountered from the air conditioning unit in your room during your recent stay. We will address this appropriately and are grateful for your feedback. We hope to see you both again on your future visit to the area. Sincerely, Freddy Serna,General Manager

6/10 – Okay

Denise

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We had a room by the elevator so it was very loud and the vent fan in the bathroom was loud. Also the laundry room was located by our room and the the machines were loud when they were watching and spinning I was charged for someone else’s purchases in the snack room
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Denise, Thank you for sharing your feedback. We sincerely apologize for the challenges you faced with the noise disturbances during your time with us. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Additionally, we are sorry for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have experienced. We will share your comments appropriately, and we appreciate your patience.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Betty, London

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Betty, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon. Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Nekia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Nekia, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon. Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

JASON, Anaheim

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is really nice and price is great. I like the convenience they offer for the Everglade cruise port. The rooms was a nice size and clean. Also they served continental breakfast which is a bouns. The one thing I really dislike was the shuttle pick up service from the airport. They need to have a better system on who was first waiting for pick up.It was a lot of families stuck waiting in the hot sun because shuttle drivers were not doing a good job of keeping track of who was there first waiting to be picked up it was kind of chaotic.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Jason, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted to hear that you enjoyed our spacious accommodation and delicious breakfast options. However, we sincerely apologize for the inconvenience you encountered with the shuttle service. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Freddy Serna, General Manager

8/10 – Gut

Krista

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 20. Apr. 2024
Dear Krista, All of us at SpringHill Suites Fort Lauderdale Airport & Cruise Port appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Sincerely, Freddy Serna General Manager

8/10 – Gut

Susan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was clean, those that i interacted with at front desk were very pleasant and helpful. The breakfast was good. Stayed there before and after my cruise and would choose them again
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear Susan, Thank you for your review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are glad our team made you feel welcome and you loved our breakfast offerings. We want every guest to have an exceptional visit, so we are always pleased to read nice reviews like yours. Your kind remarks will be shared with our team. It is always a joy to see our guests are excited about returning; we look forward to it! Sincerely, Freddy Serna General Manager

8/10 – Gut

queeny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 17. Apr. 2024
Dear Queeny, We are happy you chose SpringHill Suites Fort Lauderdale Airport & Cruise Port for your recent visit to Fort Lauderdale. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Albannette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk staff welcome was very helpful A Just a request for security guest, more light at the parking lot
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Albannette, Thank you for being our guest at SpringHill Suites Fort Lauderdale Airport & Cruise Port and for your kind comments about our dedicated associates. We are pleased to know that our front desk staff took great care of you, and we will share your compliments with them. However, we are sorry for any inconvenience you had at the parking lot, and we will share your feedback with the appropriate individuals. Thank you again, and we look forward to hosting you again soon.Sincerely, Freddy Serna General Manager

2/10 – Ungenügend

Guetchine

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Guetchine, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Sayeed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place, close to shopping and food.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Sayeed, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for your generous comments. We are pleased to know that your stay was perfect in every way possible and that you loved our beautiful property. We are also glad that you enjoyed our proximity to the restaurants and shopping center. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will stay there again
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Mairym

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The employees are awesome!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Apr. 2024
Dear Mairym, Thank you for the terrific review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We appreciate your mentioning how our staff made you feel welcome and went the extra mile to make you feel at home. We will share your comments with the team, and they truly appreciate the recognition. We look forward to serving you the next time you are in Fort Lauderdale. Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Las instalaciones son muy comodas
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Apr. 2024
Dear Patricia, Thank you for your fantastic rating! We are delighted to know you loved every aspect of our hotel and liked the amenities we offered. We hope to welcome you back soon to SpringHill Suites Fort Lauderdale Airport & Cruise Port.Sincerely, Freddy Serna General Manager

4/10 – Schlecht

huanhua

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 13. Apr. 2024
Dear Huanhua, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely, Freddy Serna General Manager

6/10 – Okay

Mike

Geschäftlich gereist
Gut: Personal & Service
Average. Noisy AC unit. Dirty bathroom in hotel and door to room barely closes to lock
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Mike, Thank you for posting a review of your recent stay. We are disappointed to know you had issues with the air unit in your room and for the concerns you had with the door. We appreciate you bringing this to our attention; we will address this accordingly and are grateful for your patience. We are also sorry for the cleanliness issues you encountered in your bathroom. We will share your comments with the appropriate individuals to ensure these are not repeated. We hope you will give us another opportunity to provide you with the hospitality for which we are known. Sincerely, Freddy Serna General Manager

4/10 – Schlecht

Steven

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Very noisy. Blinds didn’t work. No way to block Out light Elevator inaccessible.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Steven, Thank you for sharing your experience at our hotel. We sincerely apologize for the noise concerns during your time with us and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We are also sorry for the issues you had with the elevator. We value your remarks and will address them with our team. We hope you will consider us for your next visit so we may have the opportunity to better your stay. Sincerely, Freddy Serna General Manager

10/10 – Hervorragend

Jeff

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Jeff, We appreciate you choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Shelton, Port St Lucie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy access to highway, close to airport shopping and dining.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Shelton, Thank you for your wonderful review. We are glad we exceeded your expectations and that our location perfectly suited your needs. We are just a short drive from both the cruise port and airport, and our guests are always pleased to find they can walk to restaurants and a nice shopping center. Thank you again for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port. We look forward to your next visit!Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

misty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were pleasantly surprised by this hotel . The hotel close to airport , with shuttle. Lots places to eat and shop walking distance . But most important staff was excellent. Easy check in , very accommodating and went extra mile . Will stay here again
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Misty, Thank you for your excellent feedback. We are pleased we exceeded your expectations and that our ideal location and cost-saving shuttle service added enjoyment to your visit. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests, and we appreciate you for acknowledging their efforts. All of us at SpringHill Suites Fort Lauderdale Airport & Cruise Port look forward to having you stay with us again. Sincerely, Freddy Serna, General Manager

6/10 – Okay

Lindsay

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Lindsay, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely, Freddy Serna, General Manager

10/10 – Hervorragend

Melanie

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The employees were helpful however, the hotel seemed dirty and in need of upkeep and repairs. It did not seems like a Marriott quality hotel at all. The AC unit was really loud and the pillows were awful.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Melanie, Thank you for taking the time to convey your feedback to us. We are delighted that the service you received from our associates was the highlight of your stay. We work hard to exceed the expectations of our guests, so we appreciate your comments. That said, we are sorry for the concerns related to the disturbance caused by the air unit in your room and the upkeep of our hotel. We appreciate you sharing this with us as we always seek for ways to improve our guest experience. Thank you once again for being a guest at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we hope to welcome you again.Sincerely,Freddy Serna,General Manager

10/10 – Hervorragend

Lila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, clean and safe.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 10. Apr. 2024
Dear Lila, Thank you for sharing your comments about SpringHill Suites Fort Lauderdale Airport & Cruise Port We are pleased to read how much you loved our clean and refreshing accommodations; everything we do is aimed at making our guests feel right at home. It was a pleasure having you, and we hope to see you again on your next visit to the area. Sincerely,Freddy Serna,General Manager

8/10 – Gut

Sandra

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Sandra, Thank you for choosing SpringHill Suites Fort Lauderdale Airport & Cruise Port and for your kind rating. We are delighted to know that you enjoyed most aspects of your visit. We look forward to the pleasure of welcoming you back again soon. Sincerely, Freddy Serna, General Manager

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice area...great dinning choices
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Michael, Thank you for allowing SpringHill Suites Fort Lauderdale Airport & Cruise Port to host you. We are glad you had a great time. We also want to thank you for mentioning our convenience to various restaurants and shopping. We receive many positive comments about our location, so we are pleased this was part of elevating your stay. It was a pleasure having you, and we invite you to come back soon. Sincerely,Freddy Serna,General Manager

6/10 – Okay

Caitlin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Caitlin, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Freddy Serna,General Manager

6/10 – Okay

melvina

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 9. Apr. 2024
Dear Melvina, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Freddy Serna,General Manager

8/10 – Gut

Tammy

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I found the bed a bit too firm and the a/c a bit too cold. The hotel is dated but overall the hotel seems clean and safe. Restaurants walkable distance. Staff very friendly and helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 7. Apr. 2024
Dear Tammy, It was a pleasure having you as a guest at SpringHill Suites Fort Lauderdale Airport & Cruise Port, and we appreciate your review. We are pleased our accommodations made for a relaxing stay and that our proximity to restaurants, all within walking distance made for a great experience. We also appreciate your recognition of our friendly service. Thank you for selecting us, and we hope you will join us again soon.Sincerely,Freddy Serna,General Manager

4/10 – Schlecht

Nichole

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 7. Apr. 2024
Dear Nichole, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Freddy Serna,General Manager

8/10 – Gut

Sheron

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
The hotel is conveniently located but the rooms need an upgrade.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 6. Apr. 2024
Dear Sheron, Thank you for your review of SpringHill Suites Fort Lauderdale Airport & Cruise Port. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. Having said that, we are sorry for not providing a flawless visit. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. Your business is also truly appreciated, and we hope to see you again whenever your travels bring you back this way.Sincerely,Freddy Serna,General Manager

10/10 – Hervorragend

Shannon

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Apr. 2024
Dear Shannon, Thank you for your recent stay at SpringHill Suites Fort Lauderdale Airport & Cruise Port and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting our city. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely,Freddy Serna,General Manager

10/10 – Hervorragend

Gilles, Gatineau

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Great place for short stay
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 6. Apr. 2024
Dear Gilles, Thank you for recommending SpringHill Suites Fort Lauderdale Airport & Cruise Port to other travelers. We are pleased to see your gracious rating and are happy you had an enjoyable visit. We value your comments and look forward to being your preferred choice of hotel. Safe travels. Sincerely,Freddy Serna,General Manager

10/10 – Hervorragend

Charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very friendly
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Charles, Your kind comments and excellent rating are greatly appreciated by all of us here at SpringHill Suites Fort Lauderdale Airport & Cruise Port. It is delightful to know that the excellent service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Freddy Serna,General Manager