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Bewertungen von GALLERYone- A DoubleTree Suites by Hilton Hotel

4 out of 5
GALLERYone- A DoubleTree Suites by Hilton Hotel
2670 E Sunrise Blvd, Fort Lauderdale, FL

Bewertungen

7,4

Gut

364 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
242 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
164 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
129 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
102 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,8/10

Personal & Service

7,4/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

PatrickR, Pforzheim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Leider ist das Hotel schon sehr abgewohnt. Der Preis sehr hoch, für die erhaltene Leistung. Sehr hellhörige Bauweise. Eine Renovierung ist eigentlich unumgänglich.
Aufenthalt von 3 Nächten im Dezember 2018

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Leider schon etwas abgewohnt und hellhörig. Für diesen Preis kann man eigentlich schon etwas mehr erwarten.
Aufenthalt von 5 Nächten im Dezember 2018

10/10 – Hervorragend

Chester

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 21. Mai 2024
Dear Chester;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

8/10 – Gut

Marjolaine, Rigaud

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 18. Mai 2024
Dear Marjolaine;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 – Hervorragend

Amber

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location for out of town guests to easily get around on their own during the day and enjoy all the wares has to offer!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 16. Mai 2024
Dear Amber;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 – Hervorragend

Ronald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed day before cruise.
Aufenthalt von 1 Nacht im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 16. Mai 2024
Dear Ronald;We thank you for your kind words and are happy to learn that you stay before your cruise with us exceeded your expectations. We hope that you have a wonderful time on your cruise, and we are always here to assist when needed, until next time!

6/10 – Okay

Dominique

Mit einer Gruppe gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The hotel is beautiful, the amenities were awesome. We were celebrating Mother's Day weekend. We were excited as we booked this trip and room months in advance. Upon arrival it was beautiful , the hotel is beautiful and conveniently located for the activities we had planned for the weekend to celebrate being autism moms and finally getting a vacation. The staff at check in was amazing, after a long day and travel, we arrived late as we informed them I would. They told me how i had the last room of my calibur and when booking it i knew it was and was excited. We head up to the room and upon entering the smell of mold and mildew is overwhelming. We head right down to complain immediately. We are informed now that the hotel is booked up for the night, and we may just need to air the room out and could look into being moved tomorrow morning, we left and allowed the room to air out as we enjoyed the pool, hot tub, and bar marina side downstairs for hours. We returned and the odor was a little better as it had aired out but with my asthma as soon as we closed the balcony doors, the aroma became sickening and thick. I again complained. Now we realized that we are in the room the air doesn't work 👀 the sliding door on the left is stuck , no phonesdegrees and 75 at night, that's the only reason we survived, anywho with the complaint a man comes and sprays the carpet with odorban or some chemical that's supposed to dissolve the mold and mildew smell
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 14. Mai 2024
Dear Dominique;Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 – Gut

Hande

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Almost excellent except for the very noisy air conditioning unit in our suite...
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 14. Mai 2024
Dear Hande;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

10/10 – Hervorragend

Whitney

Gut: Zustand der Unterkunft
The hotel was great and perfect for our weekend Staycation and Festivities.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 14. Mai 2024
Dear Whitney;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

8/10 – Gut

Kimberley

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is in a great location. Walking distance to the beach (about 6 minutes), restaurants, Publix & liquor store (across the street), and next door to the Galleria Mall (which also had restaurants). The Water Taxi also stops at this property (Stop #7). I can't comment on their restaurant (The Vue) because we didn't eat there.
Aufenthalt von 4 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 14. Mai 2024
Dear Kimberley;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.

6/10 – Okay

Melvin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
the area was great for shopping and dining. the bathroom was dirty with mold in the shower
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 6. Mai 2024
Dear Melvin;Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience.

2/10 – Ungenügend

Eric

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 6. Mai 2024
Dear Eric;Thank you so much for taking the time to share your experience about your recent stay at our hotel. We want to extend our sincerest apologies for falling short on your expectations. We did everything possible to address your concerns that you brought to us, and we do take this seriously. We are always aiming for 5/5 experience, and we hope you will consider staying with us in the future.

4/10 – Schlecht

Astrid, Reston

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We have stayed in this hotel many times but the property need some renovation. The walls in the bathroom had mold stains. The fabric of 2 of the dining room chairs was torn. The kitchen cabinet door did not close. In general the rooms need some work done. Our last day we got bugs in the shower. The hotel is well located and the staff are great but our room experience this time was horrible! I hope they start renovating the rooms soon.
Aufenthalt von 5 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 6. Mai 2024
Dear Astrid;Thank you for taking the time to share your experience about your recent stay at our hotel. We take these surveys very seriously, they are reviewed on a daily basis by our Leadership team.If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and we will take your comments under consideration as we continually work to improve our guest experience. Our goal is always to create 10/10 experiences and we would like to apologize that we fell short this visit. We hope you will consider staying with us in the future.

10/10 – Hervorragend

Ahmed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, very nice environment.. Wonderful hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 6. Mai 2024
Dear Ahmed;Thank you so much for your kind words, we are ecstatic to learn that you had a grand time here at the GalleryOne. We are well known for our prime location; we are always here whenever you return!See you soon!

2/10 – Ungenügend

Donald

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Uncooperative staff
Aufenthalt von 3 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 3. Mai 2024
Dead Donald;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.

2/10 – Ungenügend

Elizabeth

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking distance to the beach. Shopping
Aufenthalt von 3 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 2. Mai 2024
Dear Elizabeth;We thank you for your review and we are disappointed that we did not meet your expectations during your stay with us. We will surely take your feedback into consideration and review internally to action all areas of concerns.We hope you will consider staying with us in the future and until then, take care!

10/10 – Hervorragend

Mitchell

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot, walkable to beach area and cool view over intercostal water channel! Enjoyed our stay
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von GalleryOne A Doubletree Suite by Hilton am 29. Apr. 2024
Dear Mitchell;We thank you for your kind review, as we are happy to hear that you enjoyed your stay. It is great to hear that our view of the intracoastal was to your liking and exceeded your expectations. We look forward to serving you and your family in the near future!Sincerely,

8/10 – Gut

Michael

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The property is beautiful and in a nice location close to the beach. The rooms are nice and large but when you look closer there are little things that make is seem like they cut corners. My room had a light switch that was kind of sticking out and our washroom sink was plugged so water would pool easily. There were chips and stains on the walls like it was painted quickly. The place is still decent and ok value if you are willing to look past all the many little cosmetic things that need repair. This is also a valet only place so make sure you factor in the additional nightly valet fees to your expenses.
Aufenthalt von 1 Nacht im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 28. Apr. 2024
Dear Michael;We thank you so much for your kind review. We are elated to learn that you had a grand time, we will surely use your feedback and address all areas of opportunity. We do hope we get to see you again and until then, take care.Sincerely,

10/10 – Hervorragend

David Cary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer Service fantastic, shouts out to Tomas and Rodrigo at the outside bar and Max at front desk. Minor issue with bathroom; however was upgraded to a 2 bed suite. 2nd trip in 2 years and will be back. Thank you.
Aufenthalt von 4 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 26. Apr. 2024
Dear David;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Joanne, Medina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyed this property! The manager Rafael was very kind and enjoyed talking with him! Hope to stay again soon!
Aufenthalt von 3 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 26. Apr. 2024
Dear Joanne;PromoterWe are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Valeria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and nice
Aufenthalt von 1 Nacht im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 21. Apr. 2024
Dear Valerie;We thank you for your wonderful review and we are happy to learn that you enjoyed your stay with us and we were able to exceed your expectations. We take pride in always ensuring that we meet the cleanliness standards with each of our guests arrival, we will certainly share your feedback to our wonderful housekeeping team. Until next time, do take care!Sincerely,

10/10 – Hervorragend

Francisco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the property. Rooms are very big.
Aufenthalt von 1 Nacht im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 21. Apr. 2024
Dear Francisco;We thank you for your kind words and wonderful review. We are elated to hear that we exceed your expectations and that you had a grand time. We look forward to seeing you soon and providing you with great hospitality.Sincerely,

10/10 – Hervorragend

Amos

Very nice
Aufenthalt von 1 Nacht im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 21. Apr. 2024
Dear Amos;We thank you for staying with us and are elated to hear that you had a wonderful stay, as we do aim to exceed your expectations time after time. We hope that you will visit us again soon, until then take care!Sincerely,

10/10 – Hervorragend

Keri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is one of my favorite hotels. It's so close to the beach and restaurants. You can easily walk to different places. I also love that there are balcony rooms right on the intracoastal.
Aufenthalt von 1 Nacht im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 15. Apr. 2024
Dear Keri;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 15. Apr. 2024
Dear David;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Marie-Reney

Gut: Personal & Service und Zustand der Unterkunft
This is my 3rd time at the hotel love it. The area is perfect ,shopping mall ,the beach and dining all at walking distance. The only thing is that the batbroom could have been cleaned better. I will be back
Aufenthalt von 4 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 7. Apr. 2024
Dear Marie-Reney;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Jo-Anne, Delta

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Close to cafe, Starbucks grocery store galleria mall for shopping. High and medium priced restaurants. On canal to watch people and their various watercraft go by
Aufenthalt von 3 Nächten im April 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 6. Apr. 2024
Dear Jo-Anne;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 6. Apr. 2024
Dear Sarah;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

4/10 – Schlecht

Jennifer

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Close walk to the mall, beach and restaurants.
Aufenthalt von 2 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 28. März 2024
Dear Jennifer;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 – Schlecht

Tamonica

Mit der Familie gereist
I had a “ not so good - I won’t be back” stay. Housekeeping came into my room unannounced and wasn’t able to understand English. I was locked out of my room twice w/ a key. Hotel was very accommodating to ensuring that my stay as a guest was taken care of. Refrigerator/ Freezer leaked on the floor my entire stay. Sofa was dirty. Remote control was dirtier. Guest in room next door blasted loud music for 2 nights. I’ll never be back.
Aufenthalt von 4 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 28. März 2024
Dear Tamonica;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 – Schlecht

Olga

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Rooms very run down for the price. Needs some renovations/updates. Don’t expect to get the room you order through Expedia.
Aufenthalt von 3 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 28. März 2024
Dear Olga;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 – Hervorragend

valerie t., Absecon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
well taken care of
Aufenthalt von 2 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 27. März 2024
Dear Valerie;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

4/10 – Schlecht

Donna, Calgary

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awful service. Only gave us one key card for a family of four (including 2 teens). Cards are needed to access elevator and we were on the 10th floor. They gave me a second after I begged but that was it. Very disruptive to our vacation time. If they can’t figure keys out, I don’t have any confidence in the rest of their management. Never again.
Aufenthalt von 2 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 27. März 2024
Dear Donna;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay regarding the key cards. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 – Hervorragend

Alketa

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 27. März 2024
Dear Alketa;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 – Gut

Anna Sarah La

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 5 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 22. März 2024
Dear Anna;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located, close to shopping, walk to the beach. Water taxi stop right out front. Great pool, outside bar and weekend music
Aufenthalt von 3 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 20. März 2024
Dear Helen;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Adriana

Aufenthalt von 1 Nacht im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 6. Apr. 2024
Dear Adriana;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Cindy, Sherwood Park

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful location. The water taxi stop is a great addition. Excellent little cafe nearby.
Aufenthalt von 1 Nacht im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 15. März 2024
Dear Cindy;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

6/10 – Okay

Francisco

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Personal & Service
Hotel is a bit out dated, front desk staff at the time of check in was not the friendliest, did not received room service during my stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 11. März 2024
Dear Francisco;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

4/10 – Schlecht

Jonathan

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Room could be cleaner
Aufenthalt von 4 Nächten im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 11. März 2024
Dear Jonathan;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

10/10 – Hervorragend

TRENT

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check-in and check-out was entirely too long.
Aufenthalt von 1 Nacht im März 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 9. März 2024
Dear Trent;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We will certainly address our check in and check out process to bridge any gaps during your stay. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

10/10 – Hervorragend

Troy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location! great outdoor bar area with water taxi. good food at restaurant.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 4. März 2024
Dear Troy;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 – Gut

Ken

Gut: Personal & Service und Zustand der Unterkunft
Great location to the mall, water taxi and beach!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 2. März 2024
Dear Ken;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

2/10 – Ungenügend

Monique

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Hotel rooms are filthy and there was a smell of mold that made me sick after 2 days of staying there
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 1. März 2024
Dear Monique;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,

8/10 – Gut

Doris

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like the convenient area where you can walk to shopping mall and shopping across the street. I also like the convenience of the hotel restaurant.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 1. März 2024
Dear Doris;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 – Gut

manuella, dollard des ormeaux

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 1. März 2024
Dear Manuella;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

6/10 – Okay

Katherine

Verbesserungswürdig: Ausstattung
The pots and pan they provide wasnt in the best condition. Hotel needs improvements. The fee for parking is higher then other parking in the area.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von GalleryOne A Doubletree Suite by Hilton am 24. Feb. 2024
Dear Katherine;Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Sincerely,

6/10 – Okay

Anica

Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 24. Feb. 2024
Dear Anica:Thank you for taking the time to share your experience about your recent stay at our hotel. I was happy to see from your scores that you enjoyed the majority of your stay!I noticed that you scored us lower in some areas. If you find the time I would love to hear any additional feedback regarding any of your challenges during your stay with us and how we could have exceeded your expectations. We will take your comments under consideration as we continually work to improve our guest experience. Sincerely,

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Only negative is that they refilled room coffee packs with decaf bc they didn’t have regular coffee.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 24. Feb. 2024
Dear William;We are elated that you had a grand time and appreciate your kind review, as we truly aim to deliver superior service that exceeds your expectations. We certainly look forward to having you with us again in the future and until then, take care.Sincerely,

8/10 – Gut

ANA IRENE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Februar 2024
Antwort von GalleryOne A Doubletree Suite by Hilton am 24. Feb. 2024
Dear Ana;We thank you for sharing your feedback with us during your stay. We truly apologize for any inconvenience that transpired through your stay. Your feedback is truly important to us and will be discussed internally as our team is forever committed to upholding the outstanding experience that we know we can surely deliver.Sincerely,