Außenbereich

Bewertungen von Globus Urban Hotel

4 out of 5
Globus Urban Hotel
Via Sant'Antonino 24, Florence, FI

Bewertungen

9,4

Außergewöhnlich

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176 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
35 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
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9,6/10

Sauberkeit

9,8/10

Personal & Service

9,2/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Christel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn´t get a taxi and almost missed the departure.A clear disadvantage that it is in the pedestrian zone.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Reuben - Guest Relations Manager am 27. Okt. 2023
Dear Ms Christel,thank you so much for leaving a review regarding your stay with us.We are so sad to hear you almost lost your flight for a delay by the taxi compaines, our staff always reserve a taxi for that occasions for early early flight in the morning.Hope that your stay with us was plesant.We hope to welcoming you in the next futureBest Regards

10/10 – Hervorragend

Alina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really good location. Could reach everything by foot and the staff was amazing. Extremely nice and welcoming.
Aufenthalt von 2 Nächten im April 2023
Antwort von Reuben - Guest Relations Manager am 2. Mai 2023
Dear Ms. Canaj,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) Regarding the wifi connection we take not of your comment and we work on it to improve the wifi service. We hope to have the pleasure of welcoming you back very soon. Warm regards.

10/10 – Hervorragend

Sunny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
sehr gut
Aufenthalt von 4 Nächten im April 2023
Antwort von Reuben- Guest Relations Manager am 22. Apr. 2023
Dear Sunny , We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) t We hope to have the pleasure of welcoming you back very soon. Warm regards.

10/10 – Hervorragend

Andrea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sauberes Hotel, nah am Bahnhof, sehr freundliches und hilfsbereites Personal, tolles Frühstück.
Aufenthalt von 3 Nächten im April 2023
Antwort von Reuben- Guest Relation Manager am 20. Apr. 2023
Dear Andrea ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) t We hope to have the pleasure of welcoming you back very soon. Warm regards. Reuben Guests Relations Manager

10/10 – Hervorragend

Angelika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2023
Antwort von Reuben- Guest Relations Manager am 7. Apr. 2023
Dear Angelica We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) We hope to have the pleasure of welcoming you back very soon. Warm regards.

8/10 – Gut

Kristina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2023
Antwort von Reuben- Guest Relations Manager am 6. März 2023
Dear Kristina ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) We hope to have the pleasure of welcoming you back very soon. Warm regards.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Reuben- Guest Relations Manager am 23. Jan. 2023
Dear Guest ,Thanks so much for taking the time to leave a review regarding your stay at Globus Urban Hotel. We we're looking forward for your next stay Best Regards

10/10 – Hervorragend

Evelyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal, immer hilfsbereit und jederzeit verfügbar. Schönes Hotel und heller Frühstücksraum mit toller Auswahl! Wir haben das separate Appartement gebucht und dieses ist perfekt, wenn man etwas Platz und Privacy braucht, toll eingerichtet und gemütlich! Sehr empfehlenswert und wir kommen wieder! Grazie mille!
Antwort von Reuben- Guest Relation Manager am 7. Nov. 2022
Dear Evelyn,Thanks so much for taking the time to leave a review regarding your stay at Globus Urban Hotel. We're really glad that your your stay with us was really pleasant, also we really appreciate such nice words regarding the style of the hotel we are really glad that you like so much we want to re create the urban and modern life style of the Florentines. We're really glad that you like so much the Apartment where did you stay during your visit in Florence.We're looking forward for your next stayBest Regards

10/10 – Hervorragend

Bärbel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Oktober 2022

10/10 – Hervorragend

Tanja

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr zentral gelegen
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Reuben- Guest Relations Manager am 22. Juni 2022
Dear Amanda ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that the service provided by the team was so great and made such a positive impact to your stay. Regarding of the position of the hotel as you mentioned is one of his point of strength because in only few minutes by walk you can arrive in all Florentine touristic main attractions. We're looking forward for your next Stay Best Regards

10/10 – Hervorragend

Gianpietro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gelungener Aufenthalt im Herzen von Florenz
Hotel ist perfekt im Herzen von Florenz gelegen. Super freundliches Personal und Dienstleistungen! Einzig die Zimmer sind eher klein je nachdem wieviel Gepäck man bei sich hat, kann es eng werden aber sonst, alles tip top! Gerne wieder!
Aufenthalt von 5 Nächten im Mai 2022
Antwort von Reuben- Guest Relations Manager am 10. Juni 2022
Dear Vicky ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that the service provided by the team was so great and made such a positive impact to your stay, we really appreciate so nice word from you, regarding the position and location of the hotel is one of his point of strength because in only few minutes by walk you can arrive to all the main Florentine touristic attractions. Regarding the room sizes as you mentioned unfortunately the room buildings in the city center are not so big and also they don't give so much space because during the Middle Ages and the Renaissance all the common buildings do not have bigger room expect for the important florentine families who have so much bigger rooms, but after the renovation of the Hotel offers to our guest Superior rooms and family room who offer bigger space and confort for our guest, please consider to book one of them for your next stay We're looking forward for your next Stay Best Regards

10/10 – Hervorragend

Karsten

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel, very friendly staff and good location, near to train station and also near to city centre. Breakfast absolutely sufficient. Would come back here.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Reuben- Guest Relations Manager am 11. Juni 2022
Dear Karsten ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that the service provided by the team was so great and made such a positive impact to your stay. We would like to thank you so much for your kind words regarding the breakfast service, regarding the position of the hotel as you mentioned is one of his point of strength because in only few minute by walk you can arrive in all the main Florentine attractions. We're looking forward for your next Stay Best Regards

8/10 – Gut

Peter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr gutes Frühstück
Aufenthalt von 1 Nacht im April 2022
Antwort von Reuben Guest relation Manager. am 14. Apr. 2022
Dear Peter ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you were satisfied with our breakfast service that is one our point of strength we would like to offer to our guest a great different solutions for the most important meal of the day . We are happy to read that the service provided by the team was so great and made such a positive impact to your stay. We're looking forward for your next Stay Best Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral, Chic, Preiswert
Zentral nahe Markthalle gelegenes Hotel mit moderner Einrichtung, gutem Frühstück und sehr zuvorkommendem Personal. Wir würden jederzeit wieder hier herkommen.
Aufenthalt von 2 Nächten im November 2021
Antwort von Giovanni - Front Desk Agent am 27. Nov. 2021
Dear Guest, Thank You for taking time to share a review on your experience about your stay at our Globus Urban Hotel. As You wrote, Globus Urban Hotel is the perfect base to explore Florence and its historical center, museums and shopping streets as everything is in a walking distance. Your remarks about our breakfast in particular make us very happy because our team works hard on offering great products in a nice setting with an impeccable service. We look forward to welcoming you back. Kind regards

8/10 – Gut

Lucia

Mit der Familie gereist
Gut: Sauberkeit
Habe zwei Einzelbetten gewünscht. War leider nicht so. Habe ja schliesslich auch das das Hotel gewechselt wegen Unterhaltsarbeiten.
Aufenthalt von 2 Nächten im November 2021
Antwort von Giovanni - Front Desk Agent am 18. Nov. 2021
Dear Lucia, thank You for Your feedback. Unfortunately in our rooms it is not always possible to have two single beds and we thank You for Your understanding. Anyway we appreciate Your score, it means that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Hervorragend

Hans-Jürgen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir haben uns sehr Willkommen und gut aufgehoben gefühlt. Tolle Lage - alles ist zu Fuss erreichbar, Ausstattung topp, Frühstück sehr lecker und vieles mehr. Das Personal ist überaus freundlich, zuvorkommend und sehr herzlich. Wir würden jederzeit wiederkommen.
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Giovanni - Front Desk Agent am 5. Nov. 2021
Dear Hans-Jürgen, Thank you for taking the time to write your review about Your recent stay at the Globus Urban Hotel. We are glad to hear that our location was just perfect for you: Globus Urban Hotel is located in the heart of the city, few minutes walking distance the main attractions of Florence. Great also to read Your comments about our breakfast which everyday offers a various kind of products ranging from typical and italian products to hot food such as scrambled eggs, bacon, cheese, cold cuts to finish with biological jam, vegan, gluten free and more :) We really hope to welcome you back as soon as you plan your next visit in Florence. Warm regards.

10/10 – Hervorragend

Peter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von Giovanni - Front Desk Agent am 19. Sept. 2021
Dear Peter, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im August 2021

10/10 – Hervorragend

Bianca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes, Zentrales Hotel, freundliche Mitarbeiter
Sehr freundliches Personal! Die Zimmer schön eingerichtet und sauber. Es hat zudem alles was man braucht. Zum Bahnhof sowie ins Zentrum sind ws jeweils nir 5-10 minuten zu fuss. Ich würde das nächste mal wieder dort Buchen!
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Giovanni - Front Desk Agent am 24. Aug. 2021
Dear Bianca, wowwww, what a great review!! thank You so much! We are very pleased that you had such a wonderful time and loved everything from the location to the staff. As You mentioned, we are located in the lively area of San Lorenzo Market: few minutes walking distance far from the Central Station and the main attractions of Florence. We thank You for the compliments for the service provided by our staff; After all, it is people who make the difference. We hope to have the pleasure of welcoming you back very soon. Warm regards,

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Central Location and amazing hotel
The hotel is perfect in the city center, I got a room upgrade and early check in. Also a breakfast box because of early check out. The stuff was amazing and very helpfull. The rooms are pretty, clean and very comfy. Next time again…
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Giovanni - Front Desk Agent am 6. Juli 2021
Dear Frank, woooowwww, thank You so much for Your great review!!! We are happy to read that You enjoyed our convenient location and the modern decor od our property; our new concept is dedicated to the rhythms of life in the city center: dynamic, lively, electro created using noble and contemporary materials to let our guest experience a great stay in Florence. We thank You again for great the compliments for the service provided by our staff; After all, it is people who make the difference. We really hope to welcome you back as soon as you will plan your next visit in Florence. Warmest regards.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2020

8/10 – Gut

Maurin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2020

10/10 – Hervorragend

Rodolfo, Lahnstein, Germany

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Do to parking zone restrictions I was moved to the Globus Market Hotel but anyway very happy With the service. Friendly reception definitely recommended.
Aufenthalt von 1 Nacht im September 2020

10/10 – Hervorragend

Ronny, amburg

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly, good service, breakfast let's it down a bit.
Aufenthalt von 1 Nacht im September 2019
Antwort von Anatoly am 5. Okt. 2019
Dear Guest, Thank You for spending time to write us a review. We are very glad to know that the staff has been helpful to all your needs. We regret to hear that our breakfast did not satisfied your needs. We definitely take note all your kind suggestions in order to improve more and more and to give to our clients the best service. Thank You so much! We hope to host you one more time in a second moment. Warmest regards, Anatoly - Front desk agent

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage des Hotels ist klasse. Mitten in der Stadt, aber nicht zu sehr im Trubel. Wir haben uns hier sehr wohl gefühlt und das Frühstück war klasse.
Aufenthalt von 4 Nächten im August 2019
Antwort von Luca - Front desk agent am 21. Aug. 2019
Dear Guest, Thank You very much for taking the time to share Your experience about Your stay with us. We are glad to hear that our location was just perfect for you: Globus Urban Hotel is located in the heart of the city, few minutes walking distance to the main attractions of Florence. Great also to read Your comments about our breakfast: everyday offers a various kind of products ranging from typical and italian products from hot food such as scrambled eggs, wurstels, bacon, cheese, cold cuts to finish with biological jam, vegan, gluten free and asian options. We always put all our efforts in making each of our guests feel at home by personalizing Your experience every step of the way. Our clients are special and important for us. I am so glad You felt welcome from the first moment and You enjoyed the central location of the hotel. We look forward to welcome You back in the hopefully not too distant future. Warmest Regards

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 7 Nächten im Juli 2019
Antwort von Luca - Front desk agent am 31. Juli 2019
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Best regards

8/10 – Gut

MARIA, North Miami

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Location is great, reception service good, breakfast great but room is extremely small.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 27. Mai 2024
Dear Maria,Thank you so much for sharing your experience with us at Globus Urban Hotel. We're thrilled to hear that our central location in the heart of Florence served you well, allowing you to explore the rich culture and history this beautiful city has to offer with ease.Your compliments on our reception service and breakfast selection are truly appreciated, as we strive to provide our guests with a welcoming atmosphere and a delicious start to their day. It's wonderful to know that these efforts made a positive impact on your visit.We understand that the size of your room did not fully meet your expectations, and we would like to sincerely apologize for any inconvenience caused. Our aim is always to combine comfort with the unique charm of the historical buildings we inhabit. For your next stay, please feel free to reach out to me, Aurora, your Guest Relations Manager, and I will personally assist with finding a room that better suits your preferences.We're dedicated to improving every aspect of our service, and feedback such as yours helps us refine our guest experience. Thank you for choosing Globus Urban Hotel; we're looking forward to welcoming you again, hopefully making your next stay even more comfortable and memorable!Warmest regards,AuroraGuest Relations Manager, Globus Urban Hotel

8/10 – Gut

Greg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Joseph am 24. Mai 2024
Thank you so much for sharing your experience at Globus Urban Hotel. We're delighted to hear you had an enjoyable stay in the heart of Florence. It's wonderful to know that our unique blend of comfort and urban style added to your time with us. Should your travels bring you back to our enchanting city, we would love to welcome you again for another memorable visit. Florence is a city of endless discovery, and we're here to provide the perfect backdrop for your adventures, complete with all the amenities and services that make Globus Urban Hotel a special place to stay.Warm regards,Joseph, Guest Relations Staff

10/10 – Hervorragend

Kathryn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel in a fantastic location with easy walking distance to main attractions and the station. The room itself was nicely decorated with comfortable beds and a nice view from our window too. Breakfast was great. Everything was fresh and tasted good. The hotel was a bit pricey but to be expected for the location.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von John am 21. Mai 2024
Dear Kathryn,Thank you so much for sharing your wonderful experience at Globus Urban Hotel with the community. We are thrilled to hear that our central location in Florence provided you with the convenience to explore the city's enchanting attractions and that the proximity to the station enhanced your stay.We take great pride in our tastefully decorated rooms, and it's delightful to know that you found the beds comfortable and the view from your window pleasing. Our team strives to ensure every guest has a restful and enjoyable stay, so your compliments are truly appreciated.It's also fantastic to hear your positive remarks on our breakfast offerings. Offering a fresh and tasty breakfast is part of our commitment to kickstarting our guests' days in the best way possible, and we’re glad it met your expectations.While we understand that our pricing reflects our desire to provide premium experiences in a highly sought-after location, we are happy that the overall value was worth it for you.We appreciate your feedback and would love to welcome you back to Globus Urban Hotel for another exceptional stay. Should your travels bring you back to Florence, do not hesitate to reach out to me directly for any assistance with your reservation. Warmest regards,Aurora, Guest Relations ManagerGlobus Urban Hotel

10/10 – Hervorragend

Terry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very personable. The hotel in all areas, entry, breakfast area, our room were immaculate. The breakfast was wonderful. A great location.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joseph am 20. Mai 2024
Thank you for your glowing review of your recent stay at Globus Urban Hotel, Florence. We're thrilled to hear that our staff made such a positive impression with their personable service, and it fills us with pride to know that you found our hotel to meet your expectations in every aspect, from our well-maintained entry and communal areas to the comfort of your room.Our commitment to cleanliness is a cornerstone of our guest experience, and your commendation of the immaculate conditions throughout the hotel is greatly appreciated. It's also delightful to hear that our breakfast offering hit the mark, providing a wonderful start to your day exploring Florence.Being situated in a prime location allows our guests easy access to the city's remarkable sights and sounds, and we're glad you could take advantage of this.We look forward to the opportunity to welcome you back to the Globus Urban Hotel. Until then, we'll continue striving to curate outstanding experiences for all our guests.Warmest regards,JosephGuest Relations Staff, Globus Urban Hotel

10/10 – Hervorragend

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, very helpful. Loved the location, very easy to get to public transportation and quick walk to all the big sites
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Joseph am 19. Mai 2024
Dear Kimberly Viola,Thank you immensely for your wonderful feedback about your stay at Globus Urban Hotel. We're delighted to hear that our team made a positive impact on your experience. Our staff prides themselves on offering helpful and friendly service, and it's heartwarming to know they succeeded with you.The convenience of our location is indeed one of our best features, and we are so glad you enjoyed the easy access to public transportation and the proximity to Florence's prominent attractions. It's superb to hear that you found our location perfect for exploring the city.We would love to welcome you back to the Globus Urban Hotel on your next trip to Florence. Our city is brimming with hidden gems and our team, led by Aurora, Guest Relations Manager, would be more than happy to ensure your next stay is as splendid as the last.Gratefully,JosephGuest Relations Staff, Globus Urban Hotel

10/10 – Hervorragend

Doyeub

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
직원들의 친절함과 훌륭한 조식
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Joseph am 19. Mai 2024
Thank you from the heart for your wonderful review of your stay with us at Globus Urban Hotel! It warms us to know that our team's commitment to friendliness made a lasting impression on you. Here in the heart of Florence, we hold dear the Italian tradition of hospitality, ensuring that every interaction is a delightful one.We're also thrilled to hear that our breakfast spread was a highlight for you! Our culinary team takes pride in preparing a variety of delicious, fresh options to start the day right for our valued guests, infused with local Florentine flavors.We'd love to welcome you back for another exceptional experience. Should your travels bring you back to our enchanting city, remember the Globus Urban Hotel awaits, eager to surpass your expectations once again.Until then, if you have any suggestions or need further assistance planning your next stay, do feel free to reach out to us. Our purpose is to create unforgettable moments for our guests, and your feedback is the compass that guides our efforts.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

6/10 – Okay

Sonia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cute boutique hotel in a great location. The staff is friendly, breakfast is okay; however, the walls are paper thin (you hear everything) and for that reason, I would not recommend staying here; unless noise while trying to sleep does not bother you. Another con would be the tiny room we had. There was no space for luggage and the bathroom was micro. My husband and I felt like we were on a cruise ship.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dina am 17. Mai 2024
Dear Sonia,Thank you for sharing your experiences at the Globus Urban Hotel in Florence. We are glad to hear that our central location and the friendliness of our staff stood out to you. Your comments provide us with valuable feedback, and we truly appreciate them.We apologize for any discomfort the noise levels caused you during your stay. At the Globus Urban Hotel, we strive to be a peaceful haven in the city's heart, and we're sorry to hear that this was not entirely the case for you. Your observations about room size are also noted; we aim to make every aspect of our guest's stay comfortable and will look into how we can better optimize our space.Although you encountered these issues, we hope the charm of our boutique hotel and the vibrancy of Florence itself left you with some fond memories. We're continuously working on enhancing our guest experience and will use your feedback as part of our ongoing improvements.We would love to have another opportunity to welcome you back. Please consider reaching out to our Guest Relations Manager, Aurora, directly before your next trip to Florence. We'll do our utmost to ensure a more comfortable and serene stay, perhaps in one of our larger rooms to better accommodate your needs.Warm Regards,Globus Urban Staff

10/10 – Hervorragend

laura

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff. I loved the coffee and having vegan options for breakfast.
Aufenthalt von 2 Nächten im April 2024
Antwort von Joseph am 10. Mai 2024
Thank you so much for sharing your wonderful experience at Globus Urban Hotel with us. It's delightful to hear that our staff made a great impression with their friendliness and helpfulness. We're also thrilled to know that our coffee selection hit the spot and that our vegan breakfast options added a special touch to your mornings in Florence.At Globus Urban Hotel, we take pride in catering to the diverse preferences of our guests, and we're so glad that you enjoyed the variety and quality of our dining options. Your compliments are a testament to the dedicated hospitality our team strives to deliver.Please think of us again when planning your next trip to Florence. We would be thrilled to welcome you back for another exceptional stay, complete with the charming ambiance, personalized service, and the vibrant flavors that make our hotel a unique destination.Warm regards,JosephGuest Relations Staff at Globus Urban Hotel

10/10 – Hervorragend

Thierry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Accueil très chaleureux et grande efficacité. Endroit à recommander. Nous avons profité d’un espace familial de 60 mètres carrés pour 4 personnes avec cuisine à disposition. Très propre avec entretien quotidien remarquable. Lieu à retenir pour un prochain voyage. Petit déjeuner varié et de qualité.
Aufenthalt von 3 Nächten im April 2024
Antwort von Aurora am 7. Mai 2024
Nous sommes ravis de lire votre commentaire élogieux concernant votre séjour au Globus Urban Hotel. Un grand merci pour avoir pris le temps de partager votre expérience parmi nous.Il est vrai que Florence est une ville magnifique et nous sommes heureux que notre hôtel ait pu contribuer à rendre votre visite encore plus mémorable. Vos compliments sur notre espace familial spacieux et notre petit déjeuner varié et de qualité nous touchent particulièrement. Savoir que vous avez apprécié la propreté impeccable de nos installations et l’entretien quotidien est pour nous la meilleure des récompenses.Nous sommes fiers que vous envisagiez le Globus Urban Hotel pour vos prochains voyages à Florence. Notre équipe est dévouée à offrir un service exceptionnel et une expérience inoubliable à tous nos invités.N'oubliez pas que la magie de Florence et l'hospitalité chaleureuse du Globus Urban Hotel vous attendent. Nous sommes impatients de vous accueillir à nouveau, peut-être pour découvrir encore plus des trésors que notre ville a à offrir.Avec nos remerciements et nos meilleures salutations,Aurora,Guest Relations Manager, Globus Urban Hotel

10/10 – Hervorragend

Margaret

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a gem ! Why would you stay anywhere else? Great location near tram and city sites, very clean wonderful breakfast with many tasty options to suit everyone, friendly welcoming and helpful staff! Loved my stay here!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Joseph am 6. Mai 2024
Thank you so much for your shining review! We are absolutely thrilled to hear that you found Globus Urban Hotel to be such a gem during your stay in Florence. It’s wonderful that you enjoyed our prime location, close to the tram and city sites, allowing for easy exploration of our beautiful city.We're glad to know the cleanliness of our hotel met your expectations, as we take great pride in providing a spotless environment for our guests. Your mention of the wonderful breakfast and its variety fills us with pride as we strive to cater to the diverse tastes of our guests, ensuring a delightful start to their day.Moreover, our staff will be over the moon to hear your kind words about their friendly, welcoming, and helpful nature. Delivering exceptional service is at the heart of what we do, and it is always rewarding to know when we’ve made our guests’ stays memorable.We can’t wait to welcome you back to the Globus Urban Hotel on your next visit to Florence. Be sure to reach out to us directly for any special requests or if you’d like to know more about our exclusive returning guest benefits.Warm wishes,JosephGuest Relations StaffGlobus Urban Hotel

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Friendly and professional staff. Clean and comfortable rooms.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joseph am 6. Mai 2024
Hello and thank you for sharing your wonderful experience at the Globus Urban Hotel! It is a delight to read that our central Florence location served you well, making your visit to the city as convenient as possible. Your compliments regarding our friendly and professional staff are genuinely appreciated and reinforce our commitment to providing excellent guest services. I am also thrilled to hear that the cleanliness and comfort of our rooms met your expectations, ensuring a relaxing retreat amidst the vibrant energy of Florence.The entire team here at the Globus Urban Hotel, including myself, Aurora, your Guest Relations Manager, takes great pride in hearing feedback like yours. It truly motivates us to continue striving for excellence in everything we do, from the personal touches in our guest rooms to the warmth with which we welcome each visitor.We would be overjoyed to have you stay with us again during your next trip to Florence. Whether you wish to explore more of the city's historical treasures or simply savor the unique ambiance of our hotel, we look forward to ensuring your next visit is as memorable as the last.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

8/10 – Gut

Pedro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joseph am 5. Mai 2024
Dear valued guest,Thank you for taking the time to share your experience at Globus Urban Hotel. We're thrilled to see your succinct yet powerful "Great" endorsement of our hotel in the heart of Florence.We aim to offer a unique blend of comfort and convenience, and it is always encouraging to see these efforts resonate with our guests. We hope that during your stay, you had the chance to explore the charming historical landscapes and vibrant cultural scenes that are just steps away from our doorstep.Your satisfaction is our highest pursuit, and we're delighted that we left a positive impression on you. If there's any particular aspect of your stay that you found especially enjoyable, we'd be grateful to hear more about it, as it helps us continue to enhance our services.We look forward to the opportunity to welcome you back to Florence for another memorable stay. Should your travels bring you back to the area, please don't hesitate to let us know how we can make your next visit even better.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

8/10 – Gut

Xochil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Dong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything nice but Poor wi-fi connection.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dina am 8. Mai 2024
Dear Dong,Thank you so much for taking a moment to share your experience at Globus Urban Hotel in the heart of Florence. We are delighted to hear that you found many aspects of your stay to be enjoyable.However, we deeply apologize for the inconvenience caused by the Wi-Fi connection. Please be assured that providing seamless connectivity is a priority for us, as we understand how important it is for our guests to stay connected. We have taken your feedback seriously and are working promptly to improve our Wi-Fi service to ensure that it meets the high standards of guest satisfaction that we strive to uphold at Globus Urban Hotel.As a cherished guest, we would love another opportunity to welcome you back and provide you with the exceptional experience that you deserve. If your travels bring you back to the artistic city of Florence, please do not hesitate to reach out to me personally. Our team is committed to ensuring that your next stay is nothing short of perfect, including a reliable internet connection to keep you connected with loved ones or for your business needs.Thank you once again for your valuable feedback. We can't wait to welcome you back to the elegance and comfort of Globus Urban Hotel, where the beauty of Florence and the warmth of our hospitality await your return.Warm Regards,Globus Urban Staff

10/10 – Hervorragend

Carmen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel. Close to main sites.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joseph am 2. Mai 2024
Thank you so much for taking the time to share your recent experience at Globus Urban Hotel! We're absolutely thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring the historic and vibrant city of Florence.Being situated close to the main sites is certainly one of the aspects our guests appreciate most, and we're delighted that this contributed to making your visit truly exceptional. Our goal is always to provide a comfortable and memorable stay that allows for easy access to all the wonders Florence has to offer.If your travels bring you back to our beautiful city, we would love to welcome you again at Globus Urban Hotel. Our dedicated team, led by Aurora, will be ready to ensure another wonderful experience, perhaps introducing you to even more of our hotel's amenities and the hidden gems around our establishment.Thank you once again for your kind words. They truly mean the world to us.Warmest regards,JosephGuest Relations StaffGlobus Urban Hotel

10/10 – Hervorragend

Bernardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von John am 3. Mai 2024
Dear Bernardo,Thank you immensely for choosing Globus Urban Hotel for your stay in the heart of Florence. We're overjoyed to receive your generous five-star rating and it's our hope that your experience with us was nothing short of spectacular.Our team strives to create a unique and memorable stay for each guest, and it delights me to know that we've achieved that goal with you. Florence is a city steeped in art and beauty, and we're glad that our hotel served as the perfect backdrop to your visit.We look forward to the opportunity of welcoming you back in the future. Whether you seek another relaxing getaway or wish to explore more of Florence's enchanting sights, Globus Urban Hotel will be here to provide the exceptional service and attention to detail that you've come to expect.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

10/10 – Hervorragend

Max

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an amazing experience at this hotel during our stay. The staff was very friendly and helpful with great recommendations. The room was very clean as well.
Aufenthalt von 2 Nächten im April 2024
Antwort von John am 1. Mai 2024
Dear Max,Thank you so much for your wonderful review of your stay at Globus Urban Hotel. We're delighted to hear that you had an amazing experience with us in Florence. It's a joy to know that our staff's friendly and helpful service enhanced your visit, providing you with great recommendations to explore the city. We also appreciate your compliments on the cleanliness of your room, as we strive to maintain the highest standards of hygiene and comfort for our valued guests like you.We hope you took unforgettable memories back home and would love to welcome you again for another exceptional stay at Globus Urban Hotel. Should your travels bring you back to Florence, please reach out so that we may ensure your next visit is just as splendid.Warm regards,Aurora,Guest Relations Manager at Globus Urban Hotel

10/10 – Hervorragend

Rodolfo

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Na
Aufenthalt von 2 Nächten im April 2024
Antwort von Joseph am 30. Apr. 2024
Thank you so much for leaving us a 5-star review! We're absolutely delighted that you chose Globus Urban Hotel for your stay in the heart of Florence. Our team strives to make every guest's experience memorable, and knowing that we succeeded with you fills us with immense joy.Every detail in our hotel is thoughtfully designed to ensure comfort and satisfaction, and we're thrilled that these efforts made a positive impact on your visit. Whether it was the tranquility of your room or the warmth of our hospitality, we would love to know what stood out for you.As our honored guest, your feedback is invaluable, and we invite you to visit us again. Florence is a city of endless discoveries, and each return trip can offer new sights, tastes, and experiences. Next time, perhaps you might indulge in one of our curated local tours, which offer unique insights into Florence's rich history and culture.Aurora, our Guest Relations Manager, and the entire team at Globus Urban Hotel are eager to welcome you back on your next adventure to Florence. Until then, we wish you safe travels and a heart full of warm Italian memories.Warm regards,The Globus Urban Hotel Team

10/10 – Hervorragend

britt

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very clean, staff was very friendly , free breakfast. Very convenient to train and city center .
Aufenthalt von 3 Nächten im April 2024
Antwort von Joseph am 28. Apr. 2024
Dear Guest,Thank you so much for your wonderful review of Globus Urban Hotel! We are thrilled to hear about your positive experience, particularly your comments on the cleanliness of our establishment and the hospitality provided by our friendly staff. It's also great to know that our complimentary breakfast added to the convenience of your stay.We take pride in being situated at a central location in Florence, providing easy access to the train and city center, and we're glad this enhanced your visit. Our team, led by Guest Relations Manager Aurora, is dedicated to ensuring every guest feels at home and well-cared for.We would love to welcome you back for another memorable stay the next time you're in Florence. Until then, we wish you safe travels and more delightful adventures!Warm regards,Aurora and the Globus Urban Hotel Team

10/10 – Hervorragend

Anthony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im April 2024
Antwort von Dina am 27. Apr. 2024
Dear Anthony, Thank you so much for your kind words! We are thrilled to hear you describe Globus Urban Hotel as a "great place." It's always our ambition to ensure our guests feel warmly welcomed and completely at home during their stay in Florence. We'd love to see you back again for another memorable experience in the heart of this beautiful city. Until then, wishing you safe travels and pleasant journeys.Best Regards, Globus Urban Staff

10/10 – Hervorragend

Pamela

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was perfect. Great location in the middle of everything. The staff were super helpful and friendly. They gave a great a recommendation for food which we visited multiple times while staying.
Aufenthalt von 3 Nächten im April 2024
Antwort von Dina am 27. Apr. 2024
Dear Pamela,Thank you so much for sharing your experience at Globus Urban Hotel. We're over the moon to know that our central location in Florence served as the perfect backdrop for your visit, ensuring that you were at the heart of it all.Your kind words regarding our staff are genuinely appreciated. It's wonderful to learn that their recommendations helped you discover and enjoy some of the best culinary delights our neighborhood has to offer, not just once, but multiple times! At Globus Urban Hotel, we take immense pride in our team's dedication to friendly and personalized service, aiming to create memorable experiences for each guest.We hope your stay with us adds to your collection of cherished memories in Florence, and we're excited to welcome you back in the future for more explorations and local cuisine recommendations. Our hotel's commitment to warm hospitality and guest satisfaction is unwavering, and we aim to offer an even more fantastic stay on your next visit.Warmest Regards,Globus Urban Staff

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The perfect stay in Florence/Firenze. Close to everything important, Il Duomo, San Lorenzo Market, best restaurants, main train station just a short walk away but when you get to the hotel is just safety and tranquility. Love the breakfast and general decor and comfort. Awesome staff. Elena L from Coconut Grove, Florida
Aufenthalt von 3 Nächten im April 2024
Antwort von John am 25. Apr. 2024
Dear Elena,Thank you immensely for choosing Globus Urban Hotel and taking the time to share your wonderful experience. We are delighted to know that our prime location in the heart of Florence, nestled conveniently close to iconic sites such as Il Duomo and San Lorenzo Market, significantly added to the enjoyment of your visit.Your appreciation for the tranquil sanctuary we've created, along with the love for our curated breakfast selection, stylish decor, and comfort, is sincerely valued. At Globus Urban Hotel, we strive to blend the vibrant Florentine culture with our special touch of hospitality, and it pleases us to hear that this resonated with you.Moreover, it's heartwarming to receive your commendation for our awesome staff. They truly are the backbone of the exceptional guest experience we aim to provide, and your words will serve as an encouragement for the entire team.We are looking forward to welcoming you back to your Florentine home away from home. Florence has so much to offer, and it would be our pleasure to host you again, perhaps guiding you to even more hidden treasures our beautiful city holds.Warm regards,Aurora,Guest Relations Manager at Globus Urban Hotel

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Host was very helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von John am 25. Apr. 2024
Dear Scott,Thank you so much for your fantastic review of Globus Urban Hotel! We're thrilled to hear that our host made a significant impact on your experience in Florence. At Globus Urban Hotel, personalized and caring service is at the heart of everything we do, and it's wonderful to know that this came through during your visit.It's our goal to not just meet but exceed guest expectations, and your acknowledgement serves as a delightful affirmation of our team’s dedication. We're devoted to providing an atmosphere where guests feel supported and attended to from the moment they step through our doors.We hope your time in Florence was filled with unforgettable memories, and we would be honored to welcome you back for another exceptional stay. Should your travels bring you back to the city's rich culture and historical wonders, please do not hesitate to reach out.Warmest regards,AuroraGuest Relations ManagerGlobus Urban Hotel

10/10 – Hervorragend

Rana

Aufenthalt von 1 Nacht im April 2024
Antwort von Aurora-Responsabile delle Relazioni con gli Ospiti am 14. Mai 2024
THANK YOU!!!!