I booked this hotel after searching for a long time for a new, clean hotel in Florence, which seemed to be hard to find. When I got there to check in, the front desk clerks seemed to be overwhelmed with answering phones and helping the people in front of me. One of the clerks seemed to be new & unsure of what to do. They were not overly friendly but adequate in checking us in. There is no parking at the hotel but there is a garage across the street which costs 20 Euro for 1 day. The hotel seemed clean. Our room was on the 5th floor & we were surprised to see that our view was of Florence & the Dome, which was a nice treat. The location was also ok, as it was a 10-15 min walk to the heart of the historical center. Our room was very clean, but simple. I was happily surprised with the new, modern bathroom which was quite spacious. The only negative was the toilet which had problems flushing. We had to stand there & push the flusher for a few minutes in order for it to work. To do this every time got annoying. But the shower was very nice & clean. We slept very soundly even though the bed was hard. The pillows were awful. Just flat pancakes. But luckily, I had brought mine with me from home. The breakfast the next day was really under par. The croissants were covered in sugar & were really not good. Then I decided to try the cereal, however the milk seemed to be sitting out & it was not cold & had a funny taste to it. The only coffee offered was from one of the instant coffee machines which was a disappointment. But all that said, I feel I got my money's worth. Just don't have super high expectations. It is sufficient but not superb.