Dear Mr, We very much appreciate your comments regarding your stay at the Palais Medina & SPA FES. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Mr Bruno ; Thank you for sharing your feedback on your extended stay at Palais Medina Fes. We are pleased to hear that your overall experience with the extension process was great.However, we apologize for the issues you encountered despite being upgraded to a room. Your comments regarding the non-functioning outlets, light switch placement, pool ceramic, and hallway carpets have been noted. We will address these concerns internally to improve our facilities and ensure a more comfortable stay for our guests.We also apologize for any inconvenience caused by the limited restaurant options during Ramadan and the communication regarding the No Alcohol policy. We will work on improving our communication to provide guests with clearer information in the future.We appreciate your feedback and hope to welcome you back for an improved experience at Palais Medina Fes.Best regards,

Dear Mrs Sandrine ;Thank you so much for your kind words and for choosing to stay with us at Palais Medina in Fes. We're thrilled to hear that you had a great experience and that you found our staff to be welcoming and helpful. It's wonderful to know that our hotel's proximity to the Borj Fez shopping center and various restaurants added to your convenience during your stay. We're glad you enjoyed the location! Should your travels bring you back to Fes, we'd be honored to host you again

Cher(e) client(e),Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions suite à votre séjour à l'Hôtel Palais Medina Fes. Nous sommes ravis d'apprendre que l'hôtel vous a globalement satisfait et que notre personnel a su répondre à vos attentes en matière de service client.Nous tenons à présenter nos excuses pour tout inconvénient lié à la vétusté des douches/baignoires et à la télévision dans votre chambre. Vos commentaires sont précieux, et nous prenons note de vos suggestions pour améliorer nos installations.Nous espérons avoir le privilège de vous accueillir à nouveau à l'Hôtel Palais Medina Fes lors de votre prochaine visite. Si vous avez d'autres commentaires ou des préoccupations spécifiques, n'hésitez pas à nous contacter directement.Nous vous remercions de votre confiance et de votre compréhension.Cordialement,

Cher Mr Montaz ;C'est fantastique de savoir que vous avez apprécié la qualité de notre literie lors de votre séjour à l'hôtel ! Nous croyons fermement que le confort de nos clients est une priorité absolue, et nous sommes ravis que vous ayez passé un bon moment grâce à cela.Nous serions ravis de vous accueillir à nouveau et de vous offrir une expérience tout aussi agréable, voire meilleure, lors de votre prochain séjour !

Dear Cary , Thank you for your review regarding your stay at Palais Medina & spa. It is always a pleasure to receive feedback from our guests. We will share your comments with our team. Thank you for choosing our hotel for your stay, and we hope your next visit will be as pleasant as the previous one.Palais Medina Fez Team

Dear Rosalie, We very much appreciate your comments regarding your stay at the Palais Medina & Spa, However ; We apologize for any inconvenience you expeerienced during your stay with us and sorry that some of our services were not up to your expectations. We take your feedback seriously , and we will work to adress the issues, we are comitted to providing our guests with the best possible experience. We appreciate your feedback. We hope to have the pleasure of welcoming you back in the near future ! Best regards, Palais Medina & Spa Team

Chère Mme Rkia , Tout d'abord merci d'avoir pris de votre temps pour nous poster votre avis suite à votre séjour parmi nous. Nous avons pris en considération vos remarques pertinentes qui nous serons utiles pour améliorer notre qualité de service. Nous espérons vous recevoir bientôt pour une toute nouvelle expérience.Cordialement,Palais Medina Fes Team

Dear Maria Corlelia, Thank you for your review regarding your stay at Palais Medina & spa. It is always a pleasure to receive feedback from our guests. We will share your comments with our team. Thank you for choosing our hotel for your stay, and we hope your next visit will be as pleasant as the previous one.Palais Medina Fez Team

Dear Hassan, We very much appreciate your comments regarding your stay at the Palais Medina & Spa, and happy to hear that you loved our location. However ; We apologize for any inconvenience you expeerienced during your stay with us and sorry that some of our services were not up to your expectations. We take your feedback seriously , and we will work to adress the issues, we are comitted to providing our guests with the best possible experience. We appreciate your feedback. We hope to have the pleasure of welcoming you back in the near future !Best regards, Palais Medina & Spa Team

Dear Mahesh,We are very disappointed to read your comments, as we pride ourselves on ensuring our guests have a great experience and it appears we were not able to meet your expectations. We hope to have the chance to welcome you again soon to offer you a stay that will exceed your expectations. Kind regards, --

Dear Guest,We attach great importance to the smooth running of our customers' stay because your satisfaction is the best reward for us. Please know that the entire hotel team has been very touched by the kindness of your writings.We really hope we can welcome you again for another wonderful stay. Kind regards, --

Dear Carlos,It is with great pleasure that we receive your comment and we would like to sincerely thank you. We attach great importance to the smooth running of our customers' stay because your satisfaction is the best reward for us. We hope to have the chance to welcome you again for another moment even better than the previous one. Best regards ; --

Dear Nhuong, It is with great pleasure that we receive your comment and we would like to sincerely thank you. We attach great importance to the smooth running of our customers' stay because your satisfaction is the best reward for us. We hope to have the chance to welcome you again for another moment even better than the previous one. Best regards ; -- Palais Medina & Spa

Dear Rachid,It is with great pleasure that we receive your comment and we would like to sincerely thank you. We attach great importance to the smooth running of our customers' stay because your satisfaction is the best reward for us. We hope to have the chance to welcome you again for another moment even better than the previous one. Best regards ;

Dear Guest, It is with great pleasure that we receive your feedback and we would like to sincerely thank you. We attach great importance to the smooth running of our customers' stay because your satisfaction is the best reward for us. We hope to have the chance to welcome you again for another moment even better than the previous one. Best regards ; --

Chère Severine,C'est avec grand plaisir que nous recevons votre commentaire et nous tenions sincèrement à vous en remercier. En effet, nous attachons une réelle importance quant aux retours de nos clients car votre satisfaction est la plus belle des récompenses pour nous. De plus, nous essayons de faire notre maximum afin que votre séjour soit le plus réussi possible. Soyez assurés que nous ne manquerons pas de montrer votre retour à l'ensemble de nos collaborateurs. Nous espérons avoir la chance de vous accueillir une nouvelle fois pour un autre moment encore meilleur que le précédent. Bien chaleureusement ; --

Dear Guest, It is with great pleasure that we receive your feedback and we would like to sincerely thank you. We attach great importance to the smooth running of our customers' stay because your satisfaction is the best reward for us. We hope to have the chance to welcome you again for another moment even better than the previous one. Best regards ; --

Cher Mr Mohamed, Tout d’abord, nous vous remercions d’avoir pris une partie de votre précieux temps afin de nous écrire votre retour concernant votre séjour au Palais Medina & Spa Fès. Nous vous remercions d'avoir partagé vos remarques avec nous, un suivi sera fait au niveau des différents services concernés. C’est toujours très important pour nous de recevoir les avis car cela nous permet de mieux comprendre les points sur lesquels nous devons nous améliorer afin de satisfaire l’ensemble de nos hôtes. Nous espérons avoir la chance de vous accueillir de nouveau afin de regagner votre confiance et vous offrir un séjour à la hauteur de vos attentes. Bien à vous, Palais Medina & Spa Team

Dear Mr Jose, Thank you for taking the time to share your parent experience at Palais Medina & SPA. We are delighted to hear that they enjoyed their overall stay with us. We look forward to welcoming them back in Palais Medina & SPA. Best regardsPalais Medina Fez Team

Dear Mrs Ilhame, Thank you for taking the time to share your parent experience at Palais Medina & SPA. We are delighted to hear that they enjoyed their overall stay with us. We look forward to welcoming them back in Palais Medina & SPA. Best regards Palais Medina Fez Team

Dear Guest, Thank you for taking your time to write your review about Palais Medina & Spa. We would like to apologize for any service you did not appreciate. We hope that we will have the opportunity to welcome you back soon.PALAIS MEDINA FES TEAM

Cher client, Nous vous remercions pour votre agréable commentaire suite à votre séjour au Palais Medina & Spa. C'est avec grand plaisir que nous lisons votre retour concernant l'expérience que vous avez eu parmi nous. Nous espérons vous revoir très prochainement pour une nouvelle expérience.

Cher Mr Mohamed, Tout d’abord nous vous remercions d’avoir pris une partie de votre précieux temps afin de nous écrire votre retour concernant votre séjour au Palais Medina & Spa Fès. C’est toujours très important pour nous de recevoir les avis car cela nous permets de mieux comprendre les points sur lesquels nous devons nous améliorer afin de satisfaire l’ensemble de notre clientèle. Nous espérons avoir la chance de vous accueillir de nouveau afin de regagner votre confiance.

Cher Mr Mehdi, Nous vous remercions pour votre magnifique commentaire suite à votre séjour au Palais Medina & SPA. Nous sommes heureux de savoir que notre accueil été à la hauteur de vos attentes. Nous espérons vous revoir bientôt parmi nous pour une toute nouvelle expérience.

Dear Guest, We very much appreciate your comments regarding your stay at the Palais Medina & SPA FES. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear guest, We very much appreciate your comments regarding your stay at the Palais Medina & SPA FES. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. PALAIS MEDINA FES TEAM

Dear Guest, We very much appreciate your comments regarding your stay at the Palais Medina & SPA FES. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. PALAIS MEDINA FES TEAM

Dear Mr Antonio, We very much appreciate your comments regarding your stay at the Palais Medina & SPA FES. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. PALAIS MEDINA FES TEAM

Cher Client,Tout d'abord, nous vous remercions d'avoir pris une partie de votre précieux temps afin de nous écrire votre retour concernant votre récent séjour au Palais Medina and Spa.C'est toujours très important pour nous de recevoir les avis de nos clients car cela nous permets de mieux comprendre les points sur lesquels nous devons nous améliorer afin de satisfaire l'ensemble de notre clientèle.Par conséquent, nous sommes désolés de lire que vous n'avez pas été pleinement satisfait de nos prestations.Nous allons prendre en considération vos remarques afin d'essayer de vous offrir un séjour irréprochable à l'avenir. Nous espérons avoir la chance de vous accueillir de nouveau afin de regagner votre confiance et vous offrir un séjour à la hauteur de vos attentes.Bien à vous,Directeur Général Palais Medina and Spa.

Dear Guest, We would like to thank you for taking some of your precious time to share with us your recent experience at the Palais Medina and Spa. We are sincerely delighted to read that you were able to appreciate the quality of our establishment as well as our staff.We will not fail to share your feedback with our teams in order to thank them but also encourage them to continue to offer such a quality of services.We hope to have the joy of welcoming you soon for another wonderful stay. Best regards, General Manager -Palais Medina and spa

Cher client, nous vous remercions pour votre avis suite à votre séjour au Palais Médina & Spa. C'est avec grand plaisir que nous recevons votre retour concernant l'expérience que vous avez eu parmi nous. Nous espérons vous revoir très prochainement. Cordialement.

Cher client, nous vous remercions pour votre avis suite à votre séjour au Palais Médina & Spa. C'est avec grand plaisir que nous recevons votre retour concernant l'expérience que vous avez eu parmi nous. Nous espérons vous revoir très prochainement. Cordialement.

Dear Guest, Thank you for your review regarding your stay at Palais Medina & spa. It is always a pleasure to receive feedback from our guests. We will share your comments with our team. Thank you for choosing our hotel for your stay ,We hope that we will have the opportunity to welcome you back soon. Best regards