Terrasse/Patio

Bewertungen von Ocean Coral Spring Resort - All inclusive

5 out of 5
Ocean Coral Spring Resort - All inclusive
Mountain Spring Bay, Falmouth

Bewertungen

7,6

Gut

1100 von insgesamt 2524 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
547 von insgesamt 2524 Gästebewertungen haben eine Bewertung von 8 - Gut" "
374 von insgesamt 2524 Gästebewertungen haben eine Bewertung von 6 - Okay" "
224 von insgesamt 2524 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
279 von insgesamt 2524 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

7,4/10

Personal & Service

8,2/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Kimberly, St. Catherine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice for a short weekend getaway.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Chioma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice people, great services
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.

10/10 – Hervorragend

Venese

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only thing is where the ac unit need to repair the walls are dry rotten
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for the condition of the AC unit area and will address the issue immediately. We appreciate your input and hope to provide a better experience on your next visit.Best regards,Ocean Coral Spring & Ocean Eden Bay Team

10/10 – Hervorragend

Andrew, mill creek

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Stacy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love that I can walk right out to the beach, I like that I can walk to the front and easily get transportation, I like that information for the excursions are easily accessible to sign up for. I just love it all. It was an amazing experience. The pictures look better in person <3
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the beach access, transportation convenience, and excursion information. It's great to know your experience exceeded expectations. We look forward to welcoming you back soon!

10/10 – Hervorragend

Kenisha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the options and cleanliness along with water park for the kids.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.

8/10 – Gut

rohan

Mit dem Partner gereist
Gut: Personal & Service
Property is nice however housekeepers needs to clean room and bathrooms thoroughly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your feedback. We appreciate your comments and will address the cleanliness issues with our housekeeping team to ensure improvements. We hope to have the opportunity to welcome you back for a better experience.Best regards,Ocean Coral Spring & Ocean Eden Bay Team

10/10 – Hervorragend

Allison

Gut: Sauberkeit und Zustand der Unterkunft
Great food, fun for the kids
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Skyler

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel nice staff
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,We're thrilled to hear that you enjoyed your time at our resort. It's always our goal to provide a memorable and enjoyable experience for our guests. We look forward to your next visit!

10/10 – Hervorragend

Yohance

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ocean Coral Spring and Ocean Eden Bay are both literally perfect, from the customer service, the food, the facilities, the amenties, the rooms and everything that this property has to offer is truly 10/10 all across the board! I will definitely be returning very soon as I feel like over the 14 days me and my wife stayed there it felt more and more like home as the days went by. We simply didn't want to leave. Our experience was surely one for the books and I'll forever recommend this hotel to anyone who's in for an amazing time in Jamaica.
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your glowing review! We are thrilled to hear that you and your wife had a perfect stay at Ocean Coral Spring and Ocean Eden Bay. It's wonderful to know that our customer service, food, facilities, and amenities made your 14-day visit feel like home. We look forward to welcoming you back soon and appreciate your recommendation!

10/10 – Hervorragend

Anny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing and beautiful place highly recommend
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.

8/10 – Gut

Niurys Allman

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is nice, I dont like the room service, have to call few time to get the service, not always answer the phone call, I called to check the AC and nobody went, untill a day after with a wrong information
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced with our room service and the delay in addressing your AC issue. Your comments help us improve, and we'll address these concerns to ensure a better experience for future guests.

8/10 – Gut

Gwen, PEORIA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Angelique

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
One of the best I’ve been to … definitely coming back
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 28. Mai 2024
Dear Guest,It's wonderful to know that our team made your stay enjoyable. Your kind words motivate us to keep delivering excellent service.

10/10 – Hervorragend

Brittany, Atlanta

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay at Ocean Coral Springs. Food was great room and atmosphere was even better.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 25. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.

8/10 – Gut

Lunette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Vocation
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 25. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

8/10 – Gut

Ackeem

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
I had a great experience at ocean coral spring, the place kept clean & the pool was nice however a little improve with the restaurant would be just it ..
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 25. Mai 2024
Dear Guest,Thank you for your feedback! We're glad you enjoyed your stay, especially the cleanliness and the pool. We'll work on improving our restaurant experience. We hope to welcome you back soon!

10/10 – Hervorragend

daniel

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
10/10 i would advise anyone to visit best i have bin so far.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kevin Silvera am 25. Mai 2024
Dear Guest,We're thrilled to hear that you enjoyed your time at our resort. It's always our goal to provide a memorable and enjoyable experience for our guests. We look forward to your next visit!

6/10 – Okay

Marchelli

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
Firstly when I checked in the room wasn't cleaned properly, there were Garbage filled in the drawers from the previous guests, the bottles in the bathroom wasn't refilled... Dinner hmmmmm to get in a resturant was horrible even tho you didn't need a reseravation the workers made it so hard for you to get something to eat.. I'm a regular traveler, I travel 4 or 5x a year and this is the utmost worst experience... On the good side i must big up UROY bellboy omggg he was so helpful, plus Nadesha the bartender in the lobby omgg she held down the bar well, very pleasant and hardworking those two workers deserve 5stars oops how can I 4get Cornell hardworking bartenders... One of the main problems this place have is SHORT STAFFED... These workers are overwhelmed... P.S 1st resort I've been to that charges for a beer $5US for a corona and $4 red bull... that's crazy.. Entertainment suckkks .. In the Sovereign shop charges taxes on items hmmm plus $1US for a bag to put your things in crazy
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 24. Mai 2024
Dear Guest,We deeply regret that your stay did not meet expectations. Cleanliness and ease of dining should never be compromised, and we apologize for falling short. Your compliments for Uroy, Nadesha, and Cornell are greatly appreciated, and we will commend them for their excellent service. We are addressing the staffing issues and reassessing our pricing and entertainment to enhance guest satisfaction. Thank you for your valuable feedback.

10/10 – Hervorragend

Angelica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I ABSOLUTELY Loved EVERYTHING About My Stay!!! I had a Privilege Stay and It was The BEST Experience!!! The Staff were All so Accommodating, Helpful, And Very Welcoming!!!! I would recommend this resort to Every one!!! I’m definitely coming back again!!!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 23. Mai 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with our resort! We are absolutely thrilled to hear that we were able to meet your expectations. Our team works hard to ensure that every customer has a fantastic experience, and it's incredibly rewarding to know that our efforts are resonating with you. Your satisfaction is our top priority, and we can't wait to continue providing you with excellent service in the future. Thanks again for choosing us!

10/10 – Hervorragend

Sofia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was visually very appealing, assistance was on the side at all times, rooms were cleaned everyday well. Would come back for a relaxing vacation. For the reader’s information, me and my partner stayed in a Privilege Room.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Kevin Silvera am 23. Mai 2024
Dear Guest,We are genuinely grateful for your fantastic feedback on our resort! Your kind words have made our day. It's always our goal to deliver a top-notch experience, and knowing that we've succeeded with you is truly rewarding. Our team is dedicated to maintaining the highest standards, and your satisfaction motivates us to keep pushing for excellence. We look forward to the pleasure of serving you again soon. Thanks for being an amazing customer!

2/10 – Ungenügend

Gods

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 24. Mai 2024
Dear guest,We're saddened to hear that your experience with us warranted only one star. Your feedback is invaluable to us, and we genuinely want to understand the areas that impacted your stay negatively so that we can make improvements. Please share any specific details or concerns you have, and rest assured, we'll take immediate action to address them and enhance the experience for all our guests. Thank you for bringing this to our attention.

8/10 – Gut

Nalayshia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay , the only thing that could have been different is the time the restaurant closed. Make it later for the late night eaters!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 23. Mai 2024
Dear Guest,Thank you for your feedback! We're delighted to hear you had a great stay. We appreciate your suggestion regarding the restaurant hours and will consider extending them to better accommodate our late-night guests. We look forward to welcoming you back!

10/10 – Hervorragend

quisha

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had an amazing experience at this resort. From the time I walked through the doors until I left. The food the staff and the service and the property was nothing but amazing. Made my birthday trip well worth it
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 22. Mai 2024
Dear guest,Thank you for your wonderful review! We are thrilled to hear that you had an amazing experience at our resort and that our food, staff, service, and property exceeded your expectations. We're especially delighted that we could help make your birthday trip so special. We look forward to welcoming you back in the future.

8/10 – Gut

keely

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 23. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Chantel Lorna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Kevin Silvera am 23. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Harrison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was the best resort i have ever been to. Me and my wife celebrated our honeymoon and they upgraded our room for free. We will definitely be coming back here again. We had so much fun we didn’t want to leave
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with our resort! We are absolutely thrilled to hear that we were able to meet your expectations. Our team works hard to ensure that every customer has a fantastic experience, and it's incredibly rewarding to know that our efforts are resonating with you. Your satisfaction is our top priority, and we can't wait to continue providing you with excellent service in the future. Thanks again for choosing us!

2/10 – Ungenügend

Faith

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 22. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

6/10 – Okay

Manmeet, Maple

Mit der Familie und kleinen Kindern gereist
Service was very poor. Some of the servers are super rude. No manners to talk to customers.maintaince takes super long to solve a matter.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 25. Mai 2024
Dear Guest,We're sorry to hear about your experience. This is not the standard we aim for, and we will address the issues with our staff and maintenance team. Thank you for your feedback, and we hope to serve you better in the future.

10/10 – Hervorragend

Ian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice views!! Very Friendly Staff!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.

8/10 – Gut

Kimesha

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property and food was nice most of the staff was nice....but some has no manners and customer service training, they dont know how to talk to people.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for your feedback. We're pleased to hear you enjoyed the property and food. While most of our staff provided good service, we apologize for any instances of poor manners and customer service. We'll be addressing these issues to ensure all our staff are trained to meet the highest standards of hospitality. Thank you for bringing this to our attention.

8/10 – Gut

Shakera

Gut: Personal & Service
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Ashantea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had an amazing stay for the second time thank you for having me.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.

10/10 – Hervorragend

Dyan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property in itself was well kept
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

6/10 – Okay

Shantol

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I didn't like that my room wasnt clean for the duration of the stay but overall the property was beautiful and well kept
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for your feedback. We're glad to hear you found the property beautiful and well-kept. However, we apologize for the inconvenience regarding the cleanliness of your room. This is not the standard we aim to uphold, and we will address this issue with our housekeeping team to ensure better service in the future. Thank you for staying with us.

8/10 – Gut

Juliette

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Good food
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

4/10 – Schlecht

Madeline

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Found mold on our pillows. Some of the staff was very rude
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for your feedback. We're sorry to hear about the issues you encountered and the rudeness of some staff members. This does not reflect the standards we strive to maintain. We appreciate you bringing this to our attention and will address these concerns promptly to improve our service. Thank you for staying with us.

2/10 – Ungenügend

Keevia

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Hotel wasn’t up to part
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear guest,Thank you for your feedback. We're sorry to hear that the hotel did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services and facilities. We hope to have the opportunity to provide you with a better experience in the future.

8/10 – Gut

Suzanne, Springfield

Mit dem Partner gereist
Gut: Sauberkeit
We enjoyed our stay.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 21. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Kerry-Ann

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved everything about Ocean Coral!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 17. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.

10/10 – Hervorragend

Damon Moses Lee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 17. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

8/10 – Gut

Valerie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the resort. The staff were very nice & courteous. The property was well kept and staff cleaned throughout the day. The music was amazing and the staff ensured we had a great time. As for the food, it wasn’t great. I genuinely thought the food would have a bit more flavorful. After a few days at the resort, I fell in love with the Red Snapper restaurant. By the way, although I don’t drink coffee, there is a coffee shop there and their pastries are delicious.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Kevin Silvera am 15. Mai 2024
Dear Guest,It's great to hear that you loved the resort overall and that the staff were friendly and attentive. The well-maintained property and the effort put into ensuring guests had a good time, including the music, are definite highlights. However, it's unfortunate that the food didn't meet your expectations in terms of flavor. It's nice to hear that you found a favorite spot at the Red Snapper restaurant, though. And thanks for the tip about the coffee shop and their delicious pastries, even for non-coffee drinkers!

10/10 – Hervorragend

Imany

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 16. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

shereika

Mit dem Partner gereist
Gut: Ausstattung
Wow this hotel is top tier … the entire environment is breathtaking 😍
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 15. Mai 2024
Dear Guest,Thank you so much for your positive feedback! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we can't wait to welcome you back for another memorable stay

10/10 – Hervorragend

Kerry Ann

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Enjoyed my stay, very large, beautiful and clean property.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kevin Silvera am 14. Mai 2024
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The food was amazing, the service was excellent. The waterpark inside the resort was convenient for the kids. This resort is a perfect family getaway. 5 stars! Highly recommend
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kevin Silvera am 14. Mai 2024
Dear Guest,We are genuinely grateful for your fantastic feedback on our resort! Your kind words have made our day. It's always our goal to deliver a top-notch experience, and knowing that we've succeeded with you is truly rewarding. Our team is dedicated to maintaining the highest standards, and your satisfaction motivates us to keep pushing for excellence. We look forward to the pleasure of serving you again soon. Thanks for being an amazing customer!

10/10 – Hervorragend

Jody

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was lovely and the property was beautiful and clean. They have several restaurant options but I think they can improve on their menu selection. However, the staff was courteous and helpful and we had a good time.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kevin Silvera am 14. Mai 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with our resort! We are absolutely thrilled to hear that we were able to meet your expectations. Our team works hard to ensure that every customer has a fantastic experience, and it's incredibly rewarding to know that our efforts are resonating with you. Your satisfaction is our top priority, and we can't wait to continue providing you with excellent service in the future. Thanks again for choosing us!

10/10 – Hervorragend

Pauline

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk Clerk Angie was par excellent. Short bartende in lobby was excellent. Staff was wonderful and courteous
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 15. Mai 2024
Dear Guest,Thank you so much for your positive feedback! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we can't wait to welcome you back for another memorable stay

4/10 – Schlecht

Ram Randy

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 15. Mai 2024
Dear Guest,We're saddened to hear that your experience with us warranted only two star. Your feedback is invaluable to us, and we genuinely want to understand the areas that impacted your stay negatively so that we can make improvements. Please share any specific details or concerns you have, and rest assured, we'll take immediate action to address them and enhance the experience for all our guests.

10/10 – Hervorragend

Wynny

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful stay. Beach sand a little harsh on the soles, but the water calm and perfect depth for little ones. Thats”’s why I plan to bring them back with me next year!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kevin Silvera am 14. Mai 2024
Dear Guest,We're delighted to hear that you enjoyed your stay and found the beach and water suitable for your little ones! We look forward to welcoming you back next year for another wonderful experience.