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Bewertungen von Red Lion Inn & Suites Everett

2.5 out of 5
Red Lion Inn & Suites Everett
1122 Broadway, Everett, WA

Bewertungen

6,0
162 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
238 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
206 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
193 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
203 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

6,8/10

Personal & Service

5,6/10

Ausstattung

6,2/10

Zustand der Unterkunft

5,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jürgen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2018
Antwort von Front Desk am 13. Sept. 2018
Thank you for the great review!

2/10 – Ungenügend

Tou

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It says there is complimentary breakfast with the stay, which is a lie. The night shift front desk guy sat at the desk all night on his phone. Didn’t greet any guest passing by. Also, he wouldn’t get me any hot water for tea, which he told me wasn’t available. I know for a fact he could have got up and got it for me because the guy that checked me in did. One of the worst places I’ve stayed. Room was gross, floor was sticky and over all felt dirty.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 14. Mai 2024
Thank you for your review. We will be addressing your concerns with the staff member in question.

4/10 – Schlecht

Robert

Verbesserungswürdig: Sauberkeit und Ausstattung
My credit card was charged $100 inappropriately. I had to dispute the charge with my credit card company, cancel my card and get a new card. The floor was sticky and the tub wouldn’t drain. First motel I have ever been to that didn’t supply coffee in the morning. Also, note that Expedia is a rip-off!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von front desk am 14. Mai 2024
Thank you for the review.

8/10 – Gut

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place has really improved recently. We've stayed here before and there was just shrugging when we asked about a gym or breakfast, both of which they advertised. We have a nice, convenient room and the check in people were friendly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von front desk am 12. Mai 2024
Thank you for the great review.

4/10 – Schlecht

Lauren

Verbesserungswürdig: Personal & Service
Some of the staff is super rude & unprofessional. Make sure to get receipts anytime you pay in cash here, as staff will lie and say you haven't paid.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von front desk am 9. Mai 2024
Thank you for your review.

2/10 – Ungenügend

Colleen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The front staff were polite but I think this Inn is actually being used to home the unhoused of Everett and as such the management no longer cleans or cares about the facilities. It’s really gross, locks of rooms busted off, sticky floors, disgusting bathrooms. Thin walls and a lot of night time action. This hotel really shouldn’t be on Expedia as a safe place to stay. The pictures are nothing like reality.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 9. Mai 2024
Thank you for your review.

6/10 – Okay

Kora

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
The parking lot had trash scattered all around it. The staff there were not friendly although they weren’t mean either. They just didn’t go above and beyond for customer service. The room was a nice size and allowed for pets. However there was garbage left in drawers and I found an earring in our bed that had been there awhile which makes me think they didn’t change the bed from the previous guests. The internet/tv were aweful. All in all we felt safe but not the cleanest place to stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von front desk am 6. Mai 2024
Thank you for your review.

4/10 – Schlecht

Erin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everywhere was dirty, lobby, hallways and the rooms. Photos on expedia (and the hotels direct website) are misleading. Including the free breakfast, there is no free breakfast. They claim the just started Reno’s on the breakfast room, but now looking back on google reviews, they’ve been “renovating” the space for 6 months. First room we were given (302), had a broken door lock with garbage stuffed in it. Went back to the lobby to switch rooms and the front desk staffed seemed annoyed that I wanted a new room and the one worker was adamant they inspected the room. Second room we were moved to (311), beds were clean (thankfully), but the floors weren’t, there was toothpaste/soap splashes all over the sink walls, the light around the mirror didn’t work and the floor wasn’t very clean. Upon checkout, the front desk staff didn’t care it was dirty, nor did they care that we were annoyed about the breakfast. Offered us a discount to come back, won’t be stepping foot in their hotel again. Book somewhere else.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 6. Mai 2024
Thank you for your review.

2/10 – Ungenügend

vincent

Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 6. Mai 2024
Thank you for the review.

6/10 – Okay

Lynne

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Didn't like the place at all. It was probably my fault for choosing to stay here. I thought Red Lion Hotels were supposed to be nice, but I guess that was years ago.. I know the staff were fine and the place seemed clean. But it was a big open space. Had to ask to borrow a hair dryer. No clock, 1 tiny soap, total -- not enough to shower with. Saw several people bring in their dogs. Not a fan.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 6. Mai 2024
Thank you for your review. We do appreciate your feedback.

10/10 – Hervorragend

Debbie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 6. Mai 2024
Thank you for the great review.

4/10 – Schlecht

Emerson

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von front desk am 2. Mai 2024
Thank you for your review.

8/10 – Gut

Richard, Langley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The beds were comfortable. McDonald's was a few minutes away by car. Fifteen minutes away from Paine Airfield in Everett, Washington.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 28. Apr. 2024
Thank you for the review we hope to see you again.

2/10 – Ungenügend

Jeremy

I was double charged by the property
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 29. Apr. 2024
Thank you for your review. Can you please contact the hotel directly so we may go over your charges so we may ensure this double charge is taken care of.

4/10 – Schlecht

Kimberly

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
I was taking a chance on staying at this particular hotel for a second time, Because the first time did not go so well, but this time I didn’t even make it in past the clerks desk because my boyfriend is on a do not rent list, but nobody can tell me why Dating don’t even have a reason why in their system and they can’t even tell me when I could meet with the managers to discuss on getting it removed because they don’t know when they ever come in and they have no idea on how to reach any of them
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 28. Apr. 2024
Thanks for the review.

4/10 – Schlecht

Heather

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
The pictures were not like the hotel. There was No breakfast sitting room. No coffee in the rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 24. Apr. 2024
Thank you for the review. We do hope to have breakfast available soon.

4/10 – Schlecht

LUKE

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Tub was clogged, under the cushion of the chair with filthy, bedding hadn't been changed. My itinerary was for a single king bed room and I was given a double queen room because all the single kinds were "not clean" by check in time. The third floor stunk when I got out of the elevator, the hotel is in a known high traffic drug use area. There was a man possibly overdosing on the corner who I called in to 911. Just a shady hotel all around. Had to pay a cash deposit and the front desk worker didn't want me to walk through the room with him so we could agree on the condition I left in. There were burns in the floor from meth pipes or cigarettes. It worked for the night but not worth 85 dollars. If you stay there, lock your doors and bring your valuables in from your car. Last time I stayed there some drugged out woman broke the passenger window out of my car.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 24. Apr. 2024
Thank you for your review.

4/10 – Schlecht

Jennifer

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I’ve stayed in a handful of red lion inn sweets and this one by far was the worst . The location sucks , tons of people doing drugs around the area and facility. There was no breakfast, the coffee in the hallway was moldy and not kept up. I’m very disappointed….
Aufenthalt von 2 Nächten im April 2024
Antwort von front desk am 21. Apr. 2024
Thank you for your review. We are sorry this occurred and we will be addressing with staff.

2/10 – Ungenügend

James

Aufenthalt von 3 Nächten im April 2024
Antwort von front desk am 9. Mai 2024
Thank you for your review.

6/10 – Okay

Nichole

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von front desk am 18. Apr. 2024
Thank you for your review.

10/10 – Hervorragend

Patricia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel was perfect for our meeting. the rooms were clean and quiet. Our meeting room fit our needs. We had connectivity problems using their Wifi but thankfully we had other options.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 15. Apr. 2024
Thank you for the great review.

4/10 – Schlecht

Kathy

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When I was checking in two vagrant people were causing a scene in the lobby about being able to rent a room hourly. Very obviously solicitating illegal activities. Made me very uncomfortable and question the safety of the hotel. My room was far from clean, lots of cobwebs, debris on the floors and smudged windows and mirrors. Granted, its not a high end hotel but, its definitely not of quality
Antwort von Guest Relations am 14. Apr. 2024
Dear Kathy,We appreciate your feedback and regret that this was your experience. Please know that guest safety will always be and remains our top priority, and if there is ever a cause for concern, our team is happy to speak with you. Additionally, our cleaning protocols will be reviewed with our housekeeping team right away. We want to ensure our guests have a safe, clean, and comfortable stay. Thank you for reaching out, and safe travels.

2/10 – Ungenügend

Brent

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
1. People appear to be living out of their cars in the hotel parking lot. 2. Desk staff is aloof and unhelpful . 3. Generally dirty (visible stains on the curtains and sheets, floor of the room is somehow sticky) 4. TV does not work and instead displays a “poor signal” message. 5. A dog is howling somewhere in the hotel at 10pm. This has been going on for 45 minutes.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 9. Apr. 2024
Thank you for your review. We are sorry this occurred and we will be addressing with our staff.

10/10 – Hervorragend

Nayarith

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 9. Apr. 2024
Thank you for the great review.

4/10 – Schlecht

Zachariah

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von front desk am 28. März 2024
Thank you for your review.

2/10 – Ungenügend

Colleen

We never even went inside to check in - we felt unsafe in the neighbourhood - too many homeless people and two of them ran out infront of our car in dark clothing and we almost ran over them. There was a girl in the parking lot that was high on something and my daughter started to have an anxiety attack....so we drove to another town to find a different hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von front desk am 28. März 2024
Thank you for your review.

2/10 – Ungenügend

Eugene

Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 15. Apr. 2024
Thank you for your review.

2/10 – Ungenügend

David

My wife and I waited 45 mins for checked in as a school baseball team was trying to check in before us, after finally getting checked in we were told there was no breakfast included because it was under renovation's. When we got into the room it stank. I said something burnt, my wife said smelled like mold. Took a shower and when I was done drying off in the shower there were several long black hairs in the tub. I have short light brown .and my wife is blonde. The same hairs were on hand towels that were hanging up. We have pics to prove it. This hotel gets zero stars and would never recommend.
Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 18. März 2024
Thank you for your review. We are sorry this occurred and we do apologize for this occurring.

8/10 – Gut

Nicole, Rio linda

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Personal & Service
Average hotel for what seemed to be a decent price. Comfy bed, clean floors and bathrooms. Guy at the feont desk was very nice and accommodating. Even though the signs give the impression they do, we couldn't find any kind of breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von front desk am 15. März 2024
Thank you for the great review.

2/10 – Ungenügend

Rachel

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Found a fetanyl pill in the pull out couch didnt get a new room or refunded. Shouldnt even be associated with redlion. No food no breakfast no services
Aufenthalt von 1 Nacht im März 2024
Antwort von front desk am 15. März 2024
Thank you for your review. We will be addressing this issue and we are sorry this occurred.

6/10 – Okay

Barbara, Lacey

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The extra lock on door did not work
Aufenthalt von 1 Nacht im März 2024
Antwort von front desk am 15. März 2024
Thank you for your review. We will address this maintenance issue.

2/10 – Ungenügend

Jacob

Mit Haustieren gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No breakfast even though it was advertised. Was right next to the ice machine that was loud all night
Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 4. März 2024
Thank you for your review. We apologize for this and do hope to have the breakfast back up shortly.

2/10 – Ungenügend

Felicia

Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 22. März 2024
Thank you for your review.

2/10 – Ungenügend

Ashley, Marysville

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Dirty sock on the cabinet as soon as you open the room door, then a used wash cloth sitting on the bottom of the bathtub.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von front desk am 28. Feb. 2024
Thank you for your review. We will be addressing these areas you mentioned.

4/10 – Schlecht

Darla

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Minimal is the best word to describe this Red LIon. No services, breakfast area down( no coffee anywhere), shady area for a hotel, room had little to no amenities, noisy neighbors upstairs. I actually felt a little unsafe.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von front desk am 17. Feb. 2024
Thank you for your review. We will be having breakfast up in next couple weeks, and are sorry this happened to you while you were here.

6/10 – Okay

Rachel

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Rooms were very small and not so clean looked nothing like pictures
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von front desk am 15. Feb. 2024
Thank you for your review. We will be addressing these issues that you have mentioned.

2/10 – Ungenügend

Livvy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disgusting
The lobby was small and not welcoming or comfortable. Fridge out front was empty. Room’s beds were solid like sleeping in plywood. There was little walking room, no hooks for bags and little shelving for bags. No hairdryer, only 2 towels. The piping under the sink wasn’t sealed, and were wobbly and leaking water everytime the sink was on. There was a covered utility hole by the beds that had a lid taped over it. The tap was not sticky anymore because of so much hair stuck to it.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 12. Feb. 2024
Tha nk you for your review. We are sorry this occurred during your stay and we will be addressing the issues in which you stated.

2/10 – Ungenügend

Katrina

Verbesserungswürdig: Personal & Service
I had to move my client to a different hotel because the staff there was rude and unaccommodating.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von front desk am 9. Feb. 2024
Thank you for your review.

4/10 – Schlecht

Roger

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Communication was poor, didn’t say anywhere when breakfast was. No info on if they had WIFI or not.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 6. Feb. 2024
Thank you for your review. We will be addressing with staff member

2/10 – Ungenügend

priscilla

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I got two rooms, and both rooms tubs were disgusting, one of the beds were also lopsided too.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von front desk am 26. Jan. 2024
Thank you for your review.

8/10 – Gut

Jonae

Aufenthalt von 2 Nächten im Januar 2024
Antwort von front desk am 23. Jan. 2024
Thank you for the great review.

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von front desk am 19. Jan. 2024
Thank you for the great review.

8/10 – Gut

Sylvia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean room. Quiet interior.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von front desk am 23. Feb. 2024
Thank you for the great review.

8/10 – Gut

Domingo

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von front desk am 19. Jan. 2024
Thank you for the great review.

8/10 – Gut

Jaehoon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von front desk am 2. Jan. 2024
Thank you for the great review.

2/10 – Ungenügend

Emma

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von front desk am 29. Dez. 2023
Thank you for your review.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von front desk am 28. Dez. 2023
Thank you for the great review.

2/10 – Ungenügend

Michael

Gut: Sauberkeit und Personal & Service
I arrived at noon at was charged a fee of $15 for an early check in.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von front desk am 23. Dez. 2023
Thank you for the review. Unfortunately this is our policy. We are sorry you feel this way.

10/10 – Hervorragend

peter

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Clean rooms, no frills. We found it ideal for being very close to the hospital (I was having a procedure). The parking is excellent.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von front desk am 19. Dez. 2023
Thank you very much for the great review.

4/10 – Schlecht

Sheila

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
there was no coffee for us (not even in the money or room) there was no breakfast. there were not enough blankets (did get those) someone was supposed to fix our tv but never came up after several calls from us, a spanish girl came up who could barelly speak English told us she did not know how to fix it. we wont go ther again.
Aufenthalt von 1 Nacht im November 2023
Antwort von front desk am 8. Dez. 2023
Thank you for your review. We are sorry this occurred and we will be following up with staff.