Ausstattung der Unterkunft

Bewertungen von Protea Hotel by Marriott Entebbe

4 out of 5
Protea Hotel by Marriott Entebbe
36-40 Sebugwawo Drive, Entebbe Road, Entebbe, Wakiso

Bewertungen

8,8

Hervorragend

46 von insgesamt 85 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
30 von insgesamt 85 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 85 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 85 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 85 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,2/10

Personal & Service

8,2/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ralf, Berlin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage direkt am Victoriasee. Zuvorkommender Service.
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von C am 20. Okt. 2020
Dear Ralf, Thank you for the good feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to accommodating you again when your travels bring you back to Entebbe.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnight Stay close to the airport
We needed an overnight stay close to the airport: it was perfect for that. Nice staff and great views over lake Victoria. However, cleanliness could improve.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Charles Kibugo am 24. Feb. 2019
Dear our Valued, Thank you for your feedback during your stay with us . your concern about cleanliness is well noted and directed towards the relevant TEAM members and corrective action is being taken to rectify the shortcomings . The positive feedback regarding our STAFF and location is also much appreciated . We thank you for choosing Protea Hotel by Marriott Entebbe for your accommodation . Should you require any further assistance from our side, please do not hesitate to contact us.

10/10 – Hervorragend

Hermann

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, directly at thr lake. Beautiful rooms good food and helpful staff
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Charles Kibugo am 18. Okt. 2018
Dear Herman, Thank you for the good feedback about your stay. We look forward to welcoming you back when your travels bring you back to Entebbe. Kind regards Charles Kibugo Front Office Manager

8/10 – Gut

Dieter, Grindelwald

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Der schönste Sonnenuntergang in Africa
Die Lage des Hotel ist super direkt gelegen am Lake Viktoria. Die Suit-Room sind sehr gross und gut eingerichtet ist ein Erlebnis auf dem Balkon den See zu betrachten. Der Service am Pool ist noch nicht auf so einem hohen Level. Man ist in 10 Minuten am Flughafen.
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von CHAKIB am 30. Dez. 2017
Lieber Dieter, Grüße aus dem Protea Hotel by Marriott Entebbe. Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Ihre Kommentare zum Service am Pool sind gut dokumentiert und werden konstruktiv genutzt, um unseren Service-Standard zu erhalten und zu verbessern. Wir freuen uns darauf, Sie im Protea Hotel by Marriott Entebbe willkommen zu heißen. Mit freundlichen Grüßen, Charles Kibugo Assistent Front Office Manager

10/10 – Hervorragend

Eva, Bern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Europäischer Standard in Flughafennähe
Wir waren für Tierbeobachtungen in den Mabambasümpfen zwei Nächte im Protea Entebbe: inklusive Flughafentransfer (kostenlos) hat alles sehr gut geklappt, saubere, gut ausgestattete Zimmer in bester Lage direkt am Victoriasee und nur1,5 km vom Flughafen entfernt. Jederzeit wieder!
Antwort von Parvathy Venugopal am 4. Juni 2016
Dear Eva, Thank you for your positive feedback. We look forward to welcoming you back to Protea Hotel Entebbe in the near future. Kind Regards, Parvathy Venugopal Front Office Manager

10/10 – Hervorragend

Nancy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The view from my room was beautiful - overlooking Lake Victoria. The room was comfortable and spacious. The staff was friendly and responsive. I highly recommend staying at Protea.
Aufenthalt von 1 Nacht im April 2024
Antwort von Florence am 14. Mai 2024
Dear Nancy,Thank you for your words of appreciation on the feedback you shared during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!

8/10 – Gut

Louis

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel with a lovely view of Lake Victoria
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Florence am 12. Mai 2024
Dear Louis,Thank you for the feedback you shared with us during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments.It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!

10/10 – Hervorragend

Linda

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Florence am 8. März 2024
Dear Linda,Thank you for your feedback during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments.It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence

6/10 – Okay

Nicholas

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Good location, lots of flies
Very good location near Entebbe airport. Rooms were ok, shower was very nice. Bugs/flies got into the room at night and made it very hard to sleep.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Florence am 11. Jan. 2024
Dear Nicholas,Thank you for sharing your feedback during your recent stay at Protea Hotel by Marriott Entebbe.Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalized service. Your comments, together with the others we receive, are being analyzed and will be instrumental in helping us to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for any inconveniences you experienced in regard to the flies. However, please note that because of nature we do not have control over lake flies, but we always advise our Guests to always keep the doors closed since they are so much attracted to the lights. We confirm therefore that your comments have been addressed to the Hotel Leadership.We hope that you will be staying with us again soon whenever your travels bring you back to the area. Kind regards,Florence

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderfully Relaxing
We had a very nice stay. The room and everywhere we went in the hotel was very clean. The staff were very kind, helpful, and professional. The outdoor dining was so relaxing, and the view of Lake Victoria was just amazing. I wish we could have stayed longer.
Aufenthalt von 1 Nacht im November 2023
Antwort von Florence am 8. Nov. 2023
Dear Beloved GUEST,Thank you for your words of appreciation in regard to the feedback that you shared with us during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Flonak am 31. Juli 2023
Dear Steven,Greetings from Protea Hotel by Marriott Entebbe. It is our pleasure to know that you enjoyed your stay with us. We hope to see you again when your travel allows you.

10/10 – Hervorragend

Stacy, Inglewood

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely time all the staff were sooo friendly and helpful loved my time here!! Special shout-out to the breakfast crew!! Y’all are all awesome .. and I temper your guests name and preferences are priceless..also another huge shoutout to the bar crew!! David, John, Fred and Simon are theee best!!
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Flonak am 25. Juli 2023
Dear Stacy,Thank you for taking the time to share with us your feedback after your recent stay with us at Protea Hotel by Marriott Entebbe.I am delighted to hear that the STAFF were so friendly and efficient. Your commendations of David, John, Fred and Simon in particular are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job!GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Entebbe again soon.

10/10 – Hervorragend

Herbert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Flonak am 17. Juli 2023
Dear Herbert,Thank you for your feedback and thank you for staying with us.We are happy to hear that your stay with us was good and can't wait to welcome you back.

6/10 – Okay

søren

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2023
Antwort von CHAKIB am 15. März 2023
Dear Soren,Thank you for sharing your feedback regarding your stay at Protea Hotel by Marriott Entebbe.We hope you choose to stay with us again when your travels bring you back to Entebbe.

10/10 – Hervorragend

Ray

Aufenthalt von 1 Nacht im Februar 2023
Antwort von CHAKIB am 7. März 2023
Dear Ray,Thank you for your positive feedback regarding your stay at Protea Hotel by Marriott Entebbe.We look forward to welcoming you back when your travels bring you back to Entebbe

2/10 – Ungenügend

Bradley

Mit der Familie gereist
Our flight to Entebbe were canceled by the airline so never got to the hotel. We have tried to get a refund of our prepaid reservation but we have received no feedback so far on our request. We will continue to rate this property negatively until we get a response. Please contact me immediately.
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Patrick

Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Clinton, RESTON

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is on the shore of Lake Victoria and the views are spectacular! Staff are amazing - really enjoyed my stay over
Aufenthalt von 1 Nacht im Mai 2022
Antwort von CHAKIB am 7. Mai 2022
Dear Clinton, Thank you for your positive feedback regarding your stay at Protea Hotel by Marriott Entebbe. We have congratulated the staff for the great service they provided during your stay. We look forward to welcoming you back when your travels bring you back to Entebbe . Regards, Charles

10/10 – Hervorragend

Alpha Oumar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2022
Antwort von CHAKIB am 7. Mai 2022
Dear Alpha, Thank you for taking time to write feedback regarding your stay at Protea Hotel by Marriott Entebbe. It always rewarding to receive positive feedback from people who matter- You! I have shared you feedback with the staff and congratulated them for the wonderful service provided during your stay. We look forward to accommodating you again when your travels brings you back to Entebbe. Regards, Charles

10/10 – Hervorragend

robert

Aufenthalt von 1 Nacht im März 2022
Antwort von CHAKIB am 22. März 2022
Dear Robert, Thank you for your good feedback received. We thank your for choosing Protea Hotel by Marriott Entebbe for your accommodation. We look forward to hosting you again when your travels bring you back to Entebbe.

8/10 – Gut

Ravi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2022
Antwort von CHAKIB am 28. Feb. 2022
Dear Ravi, Thank you for your feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Kerri

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It was all great! The Restaurant had great food!
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von CHAKIB am 4. Jan. 2022
Dear Kerri, On behalf of the entire hotel TEAM, I want to thank you for sharing about your recent stay at Protea Hotel by Marriott Entebbe. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Protea TEAM as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Gut

Phiona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von C am 24. Sept. 2021
Dear Phiona , Greetings and thank you for good feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you again when your travels bring you back to Entebbe.

10/10 – Hervorragend

Ines

Aufenthalt von 7 Nächten im Januar 2021
Antwort von CK am 18. Feb. 2021
Dear Ines, Thank you for your good feedback regarding your stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you again when your travels bring you back to Entebbe

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2020
Antwort von C am 28. Okt. 2020
Dear Guest, Thank you for your good feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to accommodating you again when your travels bring you back to Entebbe.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location close to the airport and close to good restaurants. Beautiful lobby, clean and spacious room with lovely view of the lake. Nice pool.
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von C am 28. Okt. 2020
Dear Guest, Thank you for your words of appreciation in regard to your recent stay at Protea Hotel by Marriott Entebbe. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Entebbe again soon.

10/10 – Hervorragend

Erin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice location and comfortable
The WiFi was a little slow, otherwise we got a great rate and enjoyed our air-conditioned room, our balcony with a few of the lake and sitting lake site during the afternoon.
Aufenthalt von 2 Nächten im März 2020
Antwort von Charles am 17. März 2020
Dear Erin, Thank you for your positive feedback regarding your stay with Protea Hotel by Marriott Entebbe. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Harish, London UK

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location of the property right in front of Lake Victoria
Aufenthalt von 2 Nächten im März 2020
Antwort von Charles am 14. März 2020
Dear Harish, Thank you for your positive feedback about your stay with Protea Hotel by Marriott Entebbe. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Suzana, Richmond, VA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stay at this hotel every time I leave Uganda and it never disappoints!
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Charles am 28. Feb. 2020
Dear Suzana, Thank you for taking time to give us good feedback about your stays at Protea Hotel by Marriott Entebbe. We hope to have a privilege of welcoming you to Protea Hotel by Marriott Entebbe again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice staff, great service. Beautiful views from the lobby and restaurant. What a nice place to stay. Good security. Reasonable rates. Great airport pickup. Nothing to complain about when you compare to other places in Entebbe or Kampala. Very Euro bed (hard).
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Charles am 28. Feb. 2020
Dear our valued Guest, Thank you for your words of appreciation, we are delighted to receive your compliments and we will certainly congratulate the staff for their good service . We look forward to welcoming you to Protea Hotel by Marriott Entebbe and hearing from you again!

4/10 – Schlecht

Brandon

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Charles am 28. Feb. 2020
Dear Brandon, It was pleasure to accommodate at Protea Hotel by Marriott Entebbe . We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Helt fantastiskt
Aufenthalt von 1 Nacht im Dezember 2019

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Good option near Lake Victoria
Room was clean and up-to-date but the property was outdated with dirty carpet in some of the common areas. Good view of Lake Victoria from both rooms and property. Workout area was very new and a nice addition. Pool and spa on site were a nice option to have.
Aufenthalt von 6 Nächten im November 2019
Antwort von Charles Kibugo am 25. Nov. 2019
Dear valued Guest, We are delighted to have been your chosen hotel during your recent stay in Entebbe. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Protea Hotel Entebbe and we hope you choose to create more memories with us whenever your travels bring you back to Entebbe. Sincerely, CHARLES KIBUGO

10/10 – Hervorragend

Yvette

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Charles Kibugo am 25. Nov. 2019
Dear Yvette, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Protea Hotel Entebbe. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Protea Hotel Entebbe and we hope you choose to create more memories here whenever your travels bring you back to Entebbe. Sincerely, Charles Kibugo

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was staying an extra night in Entebbe alone after a group trip all over Africa. I wanted a place I knew was safe and close to airport with a shuttle to get me there. I had almost a full day to relax so I was also looking for a place with a view and quiet. This was perfect. The staff is amazing... front desk, room service, dining room, fitness center, massage therapist, store clerk and shuttle driver! All of them... all wonderful. Bed was comfy, water was hot, room was perfect temperature, breakfast was wonderful, massage was relaxing...it was all great!!
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Charles Kibugo am 25. Nov. 2019
Dear our Valued guest, Thank you for choosing the Protea Hotel Entebbe for your recent travels to Entebbe. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Kind regards , Charles Kibugo

8/10 – Gut

Eva, Los angeles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great. Staff is friendly and accommodating! ThankYou!
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Charles Kibugo am 25. Nov. 2019
Dear Eva, Thank you for Choosing Protea Hotel by Marriott Entebbe for you accommodation. We appreciated your business and value your feedback . Your comments about the staff have been shared with the hotel team and thanked them for providing an outstanding service during your stay. Thank you for staying with Protea Hotel by Marriott Entebbe, we look forward to welcoming you back when your travels bring you back to Entebbe Kind regards, Charles Kibugo

10/10 – Hervorragend

Todd

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Charles Kibugo am 25. Nov. 2019
Dear Todd, Thank you for your good feedback and thank for choosing Protea Hotel by Marriott Entebbe for your accommodation. We look forward to welcoming you back when your travels bring you back to Entebbe Kind regards, Charles Kibugo

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
the room and service were exceptionally good. And the location as good as one can hope for ... right on Lake Victoria and about a 5 minute drive to the airport.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Charles Kibugo am 23. Okt. 2019
Dear Valued GUEST, Thank you for your good feedback received following your recent stay at Protea Hotel by Marriott Entebbe , it is always rewarding for the TEAM to receive such positive GUEST feedback. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフが皆さん感じよく、先々を考えてくれるような方々でした。
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Charles Kibugo am 23. Okt. 2019
Dear Valued GUEST, Thank you for your good feedback received following your recent stay at Protea Hotel by Marriott Entebbe , it is always rewarding for the TEAM to receive such positive GUEST feedback. We look forward to welcoming you back when your travels bring you back to Entebbe.

8/10 – Gut

M M

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im September 2019
Antwort von Charles Kibugo am 10. Okt. 2019
Dear our Valued GUEST, Thank you for you good feedback about your stay at Protea hotel by Marriott Entebbe. We look forward to welcoming back when your travels bring you back to Entebbe.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Picked me from the airport at a very late hour without hassle even when the flight overlayed. However, the breakfast service was a bit slow.
Aufenthalt von 1 Nacht im September 2019
Antwort von Charles Kibugo am 10. Okt. 2019
Dear our Valued GUEST, Thank you very much for your feedback about your stay, will relay the same to the night STAFF for the good work done. We do sincerely apologize for slow pace of service at the breakfast area , i have shared this feedback with the responsible TEAM members to ensure that this shortfall if rectified. We thank you for choosing Protea Hotel by Marriott Entebbe for your stay. We look forward to welcoming you back when your travels bring you back to Entebbe.

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
The whole experience Right from checkin was so poor. Staff have no customer. Went to the restuarant for dinner and sat for over 30mins without being attended to. Staff are simply not trained. Quite a poor experience for a Marriott!
Aufenthalt von 1 Nacht im August 2019
Antwort von Charles Kibugo am 10. Okt. 2019
Dear our Valued GUEST, Thank you for taking time to share your valuable feedback. The experience you described is not characteristic of the level of service Protea Hotel by Marriott Entebbe is striving to provide, for this we do sincerely apologize. I would like to assure you that your feedback is shared with the Management TEAM and remedial action is being taken to ensure that our GUESTS do not get such bad experience again. We thank you for choosing Protea Hotel by Marriott Entebbe for your accommodation. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Cosmopolitan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Charles Kibugo am 27. Aug. 2019
Dear our Valued GUEST, Thank you for you good feedback about your recent stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you back the next time you visit Entebbe

10/10 – Hervorragend

Jacob V

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect!
Great hotel, great location on the coast of Lake Victoria and less tha 10 minutes from the airport, great food and good service. Would definately be my choice again if I came to Entebbe.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Charles Kibugo-Front Office Manager am 27. Aug. 2019
Dear Jacob, Thank you for your glowing feedback about your recent stay at Protea Hotel by Marriott Entebbe. your good comments about about food and the service are well received , i will congratulate the team for the good work. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juli 2019
Antwort von Charles Kibugo am 27. Aug. 2019
Dear Valued Guest, Thank you for you good feedback about your stay at Protea Hotel by Marriott Entebbe . We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 – Hervorragend

Brenda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient and comfortable!
Good service and convenient to the Entebbe airport. The staff were great. Rooms were comfortable. And food was great!
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Charles Kibugo- Front Office Manager am 5. Juni 2019
Dear Brenda, Thank you for for taking the time to give us feedback about you stay at Protea Hotel by Marriott Entebbe. I am delighted to read that our services were good and convenient, food was good, comfortable rooms and that the staff were great . I wish to assure you that i have congratulated the team for doing an outstanding job during your stay. We thank you for choosing Protea Hotel by Marriott Entebbe for your stay and we hope to have a privilege of welcoming you to Protea hotel by Marriott Entebbe again soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked tge location' next to the lake. Beautiful views.
Aufenthalt von 1 Nacht im April 2019
Antwort von Charles Kibugo am 17. Apr. 2019
Dear our valued GUEST, Thank you for your good feedback about your stay with Protea Hotel by Marriott Entebbe. We hope to see you again when your travels bring you back to Entebbe.

8/10 – Gut

Marissa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly Service, Convenient Location
Great hotel near the airport, comfortable rooms. Don't miss their curries in the restaurant. Take a dip in the pool while enjoying a view of Lake Victoria and the colorful lizards around the property. Very friendly customer service.
Aufenthalt von 1 Nacht im März 2019
Antwort von Charles Kibugo am 14. März 2019
Dear Marissa, Thank you for choosing the Protea Hotel Entebbe for your recent travels to Entebbe. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!

8/10 – Gut

Marissa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel, Great Service
Very friendly service, clean rooms, great pool and view overlooking the lake. 5 minutes from the airport but doesn't feel like an airport hotel. Free pick up/drop off at airport.
Aufenthalt von 2 Nächten im März 2019
Antwort von Charles Kibugo am 14. März 2019
Dear Marissa, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Protea Hotel Entebbe. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Protea Hotel Entebbe and we hope you choose to create more memories here whenever your travels bring you back to Entebbe.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
friendly staff, free upgrade, great food, cool breeze
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Charles Kibugo am 24. Feb. 2019
Dear our Valued GUEST, Thank you for taking time to give us feedback about your stay with us . I am delighted to hear that the STAFF were so friendly and the food was great. I wish to assure you that we have congratulated the STAFF for doing an outstanding job. We thank you fore choosing Protea Hotel by Marriott Entebbe for your stay. Should you require further assistance from us , please do not hesitate to contact us.