Sehr geehrter Ercan,vielen Dank für Ihre Bewertung.Es freut uns sehr, dass Sie die Sauberkeit unseres Hauses, den Zustand des Hotels sowie unseren Service und den Komfort Ihrer Zimmer so positiv bewertet haben. Wir bedanken uns herzlich für Ihr Lob und werden dies gerne an unser Team weiterleiten.Bezüglich der Parkgebühren möchten wir erklären, dass diese separat ausgewiesen werden, um eine größtmögliche Transparenz zu gewährleisten. Wir verstehen, dass dies ein Punkt von Bedenken ist und möchten betonen, dass wir stets bestrebt sind, ein faires Preis-Leistungs-Verhältnis anzubieten.Mit freundlichen Grüßen,Jan Valkenburg, Front office Manager

Sehr geehrte Nadine,haben Sie vielen Dank für Ihren freundlichen und ausführlichen Kommentar zu unserem Hotel.Es freut uns sehr, dass Sie die Freundlichkeit und Hilfsbereitschaft unseres Personals hervorheben und wir noch ein frisches Brot für Sie zaubern konnten. Unser Frühstücksbuffet ist in der Tat so gestaltet, dass es eine übersichtliche aber umfassende Auswahl bietet, und wir sind stolz auf die Qualität unserer Backwaren. Wir bedauern, dass das Kakaopulver leer war und bedanken uns für Ihren Hinweis. Bitte seien Sie versichert, dass es unser Anspruch ist, auch solche kleinen Vorkommnisse schnellstmöglich zu beheben. Ihre Anmerkungen zur Sauberkeit und Größe der Zimmer sowie zur Ruhe trotz der Nähe zum Flughafen und Autobahn schätzen wir sehr.Gern würden wir Sie auch in Zukunft wieder bei uns begrüßen.Mit freundlichen GrüßenJan Valkenburg, Front office Manager

Thanks for visiting and rating us Ivan!

Hi anonymous, Thank you for visiting and rating us! I am glad to see we did a good job overall, despite the location of the hotel being a bit out of your expectations. We were very surprised by the amount of people booking our hotel last minute over the last week which means we were not optimally prepared around the pool area. This is something that we have adressed since then, I hope you got a chance to take a dive! Maybe until a next time!

Hi Jurgen, Herzlichen Dank fur Eueren Besuch und feedback!

Hi Kitty, Herzlichen Dank fur dein ruckmeldung. We are also surprised about the extreme amount of children and dogs that visited, this is not our normal situation, but Corona changed everything in the market for us too. Hope you had a good stay despite this and that we might be able to show you in the future that we normally are a bit more quiet..

Hi Robert, Thanks for visiting and rating us! I don't know what we could have done to make it a 9 or 10, but we will sure try the next time!

Hi Jenny, Thanks for visiting and reviewing us so completely! I am glad to see we did a good job and I hope we might see you again in the future!

Hi Anonymous, Thanks for visiting and rating us! I will be sure to check what went wrong with the cleaning of your room, everything should of course be superclean! Hope you had a good sleep and safe trip despite this!

Dear Guest, Thank you very much for sharing your experience. Good to read that you had a wonderful stay in our hotel. Hopefully we may welcome you back soon. Kind regards,

Dear Mr/Mrs, Thank you for taking the time to share your experience with us. Hopefully we may welcome you again in the future. Kind regards,

Dear Mr/Mrs, Thank you for taking the time to share your experience with us. Hopefully we may welcome you again in the future. Kind regards,

Dear Yuliya, My underdstanding is that my front office manager has been in contact with you, and has had it confirmed by our pest control company that there were not bed bugs present in the room you had stayed in. I trust that this is sufficient for you. Kind Regards

Dear Mark, Thanks for your review. The issues menioned in the bathroom and toilet I have addressed directly with my housekeeping manager, as this is not the standard i expect, and i am sorry that this was not ok during your stay. We do hope to welcome you back soon. Kind Regards,

Dear Guest, thank you for your review of the hotel. We hope to welcome you back as our guest in the near future. Kind Regards,

Dear Guest, Many thanks for oyiur review of the hotel. We hope to welcome you back as our guest in the near future.

Dear Leoni, Many thanks for your review of our hotel. We hope to welcome you back as our guest in the near future. Kind Regards,

Dear Guest, Thank you for your feedback. I will discuss this with my housekeeping manager as a matter of urgency, as this is for sure not the standard i expect.

Dear guest, Thanks for your review! We hope to welcome you back soon. Kind Regards,

Thanks for your feedback

Many thanks for your kind review of our hotel! We look forward to welcoming you back as our guest in the near future.

Thanks for your review, we hope to welcome you back as our guest in the future.