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Bewertungen von Virgin Hotels Edinburgh

5 out of 5
Virgin Hotels Edinburgh
1 India Buildings, Victoria Street, Edinburgh, Scotland

Bewertungen

9,2

Wunderbar

490 von insgesamt 651 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
91 von insgesamt 651 Gästebewertungen haben eine Bewertung von 8 - Gut" "
42 von insgesamt 651 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 651 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 651 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Ralf

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Komplett unsauberes Zimmer.
Aufenthalt von 1 Nacht im November 2023
Antwort von Kamila Dekerle am 30. Nov. 2023
May I first of all say how very sorry I am that you left the hotel less than satisfied with the cleanliness of your room. I do very much agree that the services provided by housekeeping team were not acceptable and I have shared your feedback with your Executive Housekeeper. I understand that you have spoken with our duty manager during your stay, and I trust they resolved the issue to your satisfaction.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Great location, but somehow disappointing
The location really cannot be beaten, the bed is comfy and room layout interesting. The blue toned lights and bland colours lacked made the room less cosy. No problem with noise, apart from the fridge. Lots of staff around front door and reception, none of them could be bothered to even answer to a simple hello or goodbye. Breakfast was fine and staff was friendly. Room was not that clean when we arrived, housekeeping also only showed up on one of the days. The surfaces were covered in stains, which made them look dirty. We ran out of toilet paper and actively had to ask for it…overall the service is too poor to come back to this hotel.
Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

Kai

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best breakfast ever! Very nice and charming hotel in the middle of Old Town. Very nice and new room furnishings. Great location. And an incredible good breakfast (be sure to book it)
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Michaela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice design with a twist. Very clean. Friendly staff. Centrally located.
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Ralf

Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Patrick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gute Lage, moderne und stylische Unterkunft, tolle Bar. Sehr empfehlenswert
Aufenthalt von 2 Nächten im April 2023

10/10 – Hervorragend

Annegret

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I stayed in lovely hotel for 6 days. I felt welcomed and at home. The hotel is in the center of Edinburgh and all great sights are reachable by foot. I dined in the hotel and had breakfast there, The food was fresh and tasted really good. I only can recommend to select this hotel when you want to stay in Edinburgh.
Aufenthalt von 5 Nächten im März 2023

6/10 – Okay

Brian

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Roberto A

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ben

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property location was great, the hotel was great and the staff were greeat.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jiri am 21. Mai 2024
Dear Ben,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is a gem. We didn’t like our initial room and for a modest fee we got an upgrade to a very nice room. All the staff was friendly and the location can’t be beat. The only negative is the light in the toilet part of the bathroom is on a motion sensor and comes on and off whether you want it to or not.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Jiri am 21. Mai 2024
Dear Paul,Thank you for this wonderful review. We're thrilled to hear that you had such an amazing time with us at Virgin hotels Edinburgh. All of our rooms have been thoughtfully designed with our guests in mind and I’m so glad that you enjoyed the finer details. We're so grateful for your kind words, and we hope that you'll come and see us again soon! Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Patty, Mount Pleasant

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms are set up perfectly. Beds comfortable rooms can be kept cool. Staff was helpful and kind.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jiri am 14. Mai 2024
Dear Patty,Thank you very much for your review following your recent stay.We’re pleased to hear that you enjoyed The Virgin hotel Edinburgh, and our chambers in particular and we hope you’ll visit again soon.Best wishes, Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Morgan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Jiri am 14. Mai 2024
Dear Morgana,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was perfect
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Jiri am 13. Mai 2024
Dear Michael,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistat Front Office Manager

10/10 – Hervorragend

Josephine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great vibe, location, space, aircon, water pressure, balcony, and the bed...oh the bed...it was magical. The only constructive criticism I'd have to offer is a better selection of beverages in the minibar. I would definitely stay here again!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jiri am 12. Mai 2024
Dear Josephine,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.Thank you for your feedback on the minibar as it is feedback like this that helps us improve. I am glad to hear you loved the bed.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Josephine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bed was amazingly comfortable. Loved my balcony, blackout drapes, water pressure, tye way the hotel smelled or rather didnt smell like anything unpleasant, and the soundproofing. Didnt love the lack of alcohol selections in the mini bar.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jiri am 12. Mai 2024
Dear Josephine,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Fron Office Manager

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Wayde

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was great. We all enjoyed dinner and drinks at "Eve"--a great place to visit with live music and wonderful staff.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Jiri am 12. Mai 2024
Dear Sandra,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a great place to stay while in Edinburgh!
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 4. Mai 2024
Dear Christina,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

8/10 – Gut

Allan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is in the heart of Edinburgh’s historic Old Town on the edge of the Royal Mile and the Grass market within easy walking distance of all the major attractions. Perfect Location and friendly staff. Would recommend
Aufenthalt von 1 Nacht im April 2024
Antwort von Jiri am 3. Mai 2024
Dear Allan,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Enjoyed our stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 2. Mai 2024
Dear John,Thank you very much for your review following your recent stay.We’re pleased to hear that you enjoyed The Virgin hotel Edinburgh and we hope you’ll visit again soon.Best wishes, Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Kris

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing and unique place to stay, felt right at home!
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 2. Mai 2024
Dear Kris,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Aaron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a wonderful stay. Everyone was incredibly friendly and helpful!
Aufenthalt von 3 Nächten im April 2024
Antwort von Jiri am 2. Mai 2024
Dear Aaron,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Rory

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent across the board, one of Edinburgh’s best.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jiri am 1. Mai 2024
Dear Rory,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Amy, APO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I find a vast difference in customer service when traveling to different countries and this hotel has exceptional customer service. The staff is always friendly and quick to meet whatever need that you have insofar as they are able to accommodate. The breakfast is delicious and service there is also amazing. I will be looking for Virgin properties to stay wherever we travel going forward.
Aufenthalt von 6 Nächten im April 2024
Antwort von Jiri am 1. Mai 2024
Dear Amy,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

8/10 – Gut

Jacques

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Il y avait du bruit de musique 2 soirs sur 3 de notre séjour. Trad le soir !
Aufenthalt von 3 Nächten im April 2024
Antwort von Jiri am 3. Mai 2024
Dear Jacques,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion. Please be assured that the matter has been addressed internally. Warm Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Luke

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a great stay at Virgin Hotel in Edinburgh. Shout out to James, who was the Concierge when I first arrived. He was welcoming and set the stage nicely for the rest of my stay. Would suggest staying here if you are looking for a great hotel in the perfect Edinburgh location.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jiri am 1. Mai 2024
Dear Luke,It sounds like you had a fabulous time with us at Virgin hotels Edinburgh, and it was a pleasure to have you!It’s great to hear that you found the team so attentive. We work hard to make sure that every guest feels relaxed and at home during their stay and I’m delighted your experience reflects this. James is a true gem, isn’t he? I’m glad that he was able to provide you with a warm welcome and start your stay off on a great note.Thank you for choosing Virgin hotels Edinburgh and for writing this lovely review, we hope to see you again soon.Best Regards,Jiri JanskyAssistant Front Office Manager

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Staff really makes this property. Clean and the perfect location for everything. Food is average at best and extremely costly. Breakfast options are poor and it is difficult to get a coffee at any time. The biggest down side is the noise. Dont expect to get much sleep staying here. Most nights it goes until 0330 and we had a street shut down that went until 0500.
Aufenthalt von 6 Nächten im April 2024
Antwort von Jiri am 3. Mai 2024
Dear David,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion. Please be assured that the matter has been addressed internally. Warm Regards,Jiri JanskyAssistant Front Office Manager

6/10 – Okay

MICHELA, Soresina

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hotel moderno nel cuore di Victoria Street. Non dispone di parcheggio e nemmeno di car valet, il parcheggio piu’ vicino e’ a 15 minuti a piedi. Personale della reception poco collaborativo e non proprio simpatico, completamente assente la spiegazione dell’hotel e dei servizi. Camere nuove, molto pulite e dallo stile moderno ma molto piccole e rumorose. (Non prendete le suite pavillon che sono difficili da raggiungere e molto rumorose perche’ vicine ad un locale). Colazione a buffet o alla carta.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 1. Mai 2024
Dear Michela,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Anita, San Francisco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent, fun, very clean and thoughtfully designed hotel with modern touches, excellent lighting throughout the room, and a clean walk-in shower with a full door to prevent leakage. I booked a room with a terrace, and the view of Edinburgh that did not disappoint. Staff was friendly and helpful.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jiri am 1. Mai 2024
Dear Anita,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Felix

Aufenthalt von 3 Nächten im April 2024
Antwort von Jiri am 21. Mai 2024
Dear Felix,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Assistant

4/10 – Schlecht

Alessandro

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Struttura molto bella negli spazi comuni, camera non molto spaziosa con pavimento in pvc mezzo sollevato e polvere/macchie sui tavoli e letto. Aria condizionata ingestibile. Colazione pessima, scarsissima scelta al buffet, metà del menu non disponibile per più giorni e servizio poco attento, incredibile per il livello/prezzo dell'hotel. Problema con l accesso in camera con la chiave digitale risolto dopo svariate ore. Sicuramente gestione/servizi non all altezza della struttura. Si trova facilmente di meglio allo stesso prezzo o meno. Sicuramente non lo consiglierei!
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 3. Mai 2024
Dear Alessandro,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your constructive feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion.I do very much agree that the service and facilities provided to you during your stay were not acceptable and I am sorry for the experience we put you through. Please be assured that the matter has been addressed internally.Warm Regards,Jiri JanskyAssisatnt Front Office Manager

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything you want to see in Edinburgh. Nice hotel friendly staff. Highly recommended
Aufenthalt von 5 Nächten im April 2024
Antwort von Jesus Vela am 20. Apr. 2024
Hello Robert!Thank you for choosing to stay with us at Virgin Hotels Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.All the best,Jesus VelaDuty Manager

10/10 – Hervorragend

Kirsten, New Fairfield

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel at the top of Victoria street. View of the castle was great. Fantastic breakfast. Could walk everywhere. Perfect stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 2. Mai 2024
Dear Kirsten,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Odell

Aufenthalt von 4 Nächten im April 2024
Antwort von Jiri am 4. Mai 2024
Dear Odell,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Shandy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Na
Aufenthalt von 1 Nacht im April 2024
Antwort von Jesus Vela am 21. Apr. 2024
Dear Shandy,Thank you for choosing to stay with us at Virgin Hotels Edinburgh and for taking the time to review your visit.All the best,Jesus VelaDuty Manager

10/10 – Hervorragend

ROBERT

Aufenthalt von 1 Nacht im April 2024
Antwort von Jiri am 4. Mai 2024
Dear Robert,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Kevin, Marietta

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location in the center of Edinburgh. You can walk everywhere.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jiri am 15. Apr. 2024
Dear Kevin,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Maureen, Braintree

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff could not have been nicer. Very welcoming, and checked in if we needed anything. The caliber of employees that I encountered very definitely top notch. I will definitely look into staying at Virgin again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 15. Apr. 2024
Dear Maureen,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 – Hervorragend

Sergio, Plano

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Excellent! Superb location, great restoration in facilities, totally brand new. Great staff and service.
Aufenthalt von 3 Nächten im April 2024
Antwort von Ellen Rooney am 9. Apr. 2024
Dear Sergio, Thank you for your lovely review. I’m thrilled to hear that you had such a great time with us, and it is music to my ears to hear you call Virgin hotels Edinburgh your favourite place! It's always our goal to provide the best possible experience for all our guests, so I’m glad that you enjoyed it just as much as your last visit and we can’t wait to welcome you back again.See you soon!

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very expensive for food.
Aufenthalt von 6 Nächten im April 2024
Antwort von Ellen am 9. Apr. 2024
Dear Paul, Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay.

10/10 – Hervorragend

Sergio, Plano

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel. The best price-quality I’ve found in the UK. I wish Mr. Branson had a hotel like this in London. I would definitely book my stays there.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ellen am 9. Apr. 2024
Dear Sergio, Thank you so much for taking the time to send us your feedback following your stay at Virgin hotels Edinburgh, we love getting feedback and hearing any suggestions. I’m delighted to hear that you had a wonderful time, and that our Virgin family made you feel right at home. I know that Mafalda and the team will be thrilled to hear you enjoyed your stay.We always hope that our guests leave our properties with memories to last a lifetime, so it’s great to know we got everything right and that you experienced the true Virgin Hotels magic.I hope we’ll be able to welcome you back again soon – whether at Virgin hotels Edinburgh, or one of our other properties in the collection. All the very best for now,

6/10 – Okay

Caio

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
All the staff are lovely and try their best. It is clear they did not get enough training to be a 5 star service. And yes, there is a club underneath the hotel with pumping music playing till like 3 am, that’s why so many reviews mention noise… if you are a light sleeper you won’t sleep until 3. The design of the hotel is beautiful!
Aufenthalt von 2 Nächten im April 2024
Antwort von Jiri am 7. Apr. 2024
Dear Caio,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyDuty Manager

10/10 – Hervorragend

Cathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was friendly and very helpful. Loved the location as it was central to everything. Very comfortable place.
Aufenthalt von 7 Nächten im März 2024
Antwort von Jiri am 5. Apr. 2024
Dear Cathy,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyDuty Manager

10/10 – Hervorragend

Alberto

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente ubicación cerca de todo el desyuno buffet está delicioso y la atención del personal fue maravillosa
Aufenthalt von 7 Nächten im März 2024
Antwort von Jiri am 5. Apr. 2024
Dear Alberto,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyDuty Manager

10/10 – Hervorragend

Shaun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right in the heart of Edinburgh’s old town. This resort was super comfortable and easily walkable to all sites. Quirky hotel with great staff and would definitely not hesitate to stay here again.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jiri am 5. Apr. 2024
Dear Shaun,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.

10/10 – Hervorragend

King Hung

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The food is absolutely wonderful.
Aufenthalt von 5 Nächten im März 2024
Antwort von Jiri am 5. Apr. 2024
Dear King Hung,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.

10/10 – Hervorragend

Nicola

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel in the centre of the city. Only slight downside, parking.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jiri am 1. Apr. 2024
Dear Nicola,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.Best Regards,Jiri JanskyDuty Manager

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing property and staff! Wish they had them in more areas around the world!
Aufenthalt von 5 Nächten im März 2024
Antwort von Jiri am 1. Apr. 2024
Dear Brian,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us. I am so happy to hear our staff left you with great memories.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager