Rezeption

Bewertungen von Leonardo Royal Hotel Edinburgh

4 out of 5
Leonardo Royal Hotel Edinburgh
43 Jeffrey Street, Edinburgh, Scotland

Bewertungen

9,0

Wunderbar

810 von insgesamt 1359 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
375 von insgesamt 1359 Gästebewertungen haben eine Bewertung von 8 - Gut" "
108 von insgesamt 1359 Gästebewertungen haben eine Bewertung von 6 - Okay" "
43 von insgesamt 1359 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
23 von insgesamt 1359 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sarah Tanja

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Laura am 24. Dez. 2023
Dear Sarah Tanja,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

Sebastian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gute Lage um Edinburgh zu erkunden. Betten bequem. Ansonsten für mein Empfinden ist die Einrichtung des Hotels etwas old school. Aber für nen Kurztrip ausreichend.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Laura am 7. Dez. 2023
Dear Sebastian,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

Alexander

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is absolutely stupid to name four Hotels "Leonardo Royal Hotel" in Edinburgh. The confussion is inevitable. The management must act!
Aufenthalt von 1 Nacht im September 2023
Antwort von Laura am 18. Okt. 2023
Dear Alexander,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh. I am sorry that you have found it difficult to locate our hotel.All of our Leonardo Hotels have slightly different names, to make it easier for our guests to tell them apart. In Edinburgh, we have the Leonardo City Hotel, Leonardo Murrayfield, Leonardo Royal Haymarket, and our hotel is the Leonardo Royal - Formerly Jury's Inn. However, we understand how this might be confusing. We will pass your concerns over to management.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

10/10 – Hervorragend

Jacky Ernst

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ruhiges und sehr zentral gelegenes Hotel. Saubere Zimmer und sehr freundliches Personal.
Aufenthalt von 4 Nächten im September 2023
Antwort von Greg Moorehead am 11. Sept. 2023
Thank you so much Jacky for taking the time to award us 5/5 following your recent stay with us. Delighted that you enjoyed your time with us and we look forward to welcoming you back again in the future. Greg Moorehead.Deputy General Manager.

8/10 – Gut

Joachim

Gut: Sauberkeit und Zustand der Unterkunft
Leider wurde trotz dreimaliger Bitte keine zweite Bettdecke zur Verfügung gestellt.
Aufenthalt von 3 Nächten im August 2023
Antwort von Greg Moorehead am 11. Sept. 2023
Thank you Joachim for taking the time to review the hotel following your stay with us . I am disappointed that the team didn't provide an extra duvet during your stay . I will address and thank you for bringing to my attention. Greg Moorehead.Deputy General Manager

6/10 – Okay

Selina

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Laura am 1. Aug. 2023
Dear Selina,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

8/10 – Gut

Jens

Aufenthalt von 4 Nächten im Mai 2023
Antwort von Laura am 31. Mai 2023
Dear Jens,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

Natalija

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
schönes Zimmer, freundlicher Service
Aufenthalt von 4 Nächten im April 2023
Antwort von Laura am 2. Mai 2023
Dear Natalija,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

FRANK

Mit der Familie gereist
Das Ein und auschecken verlief problemlos, das Executivzimmer ist geräumig und sehr gut ausgestattet. Das Bett ein wenig schmal. Schade ist auch, dass man die Fenster gar nicht öffnen kann. Das Frühstück war einwandfrei und reichlich.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Laura am 20. Feb. 2023
Dear Frank,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Ordentliches Hotel mit gutem Frühstück und top Lage zur Royal Mile. Preis-Leistung absolut angemessen
Aufenthalt von 8 Nächten im November 2022
Antwort von Laura am 31. Dez. 2022
Dear Thomas,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Nil

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolut super Standort in Edinburgh, liebes Personal und gutes Zimmer (TV, Föhn, Wasserkocher, Klima & Heizung waren super)
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Anna, Reception Team am 24. Okt. 2022
Dear Guest,thank for your review. We are really happy to see that you enjoyed the location, the room and our service. We hope to welcome you again!Warm regards,

6/10 – Okay

Ruth

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2022
Antwort von Laura am 14. Sept. 2022
Dear Ruth,Thank you for taking the time to tell us about your experience at the Jurys Inn Edinburgh . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Jurys, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.It is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von Laura am 6. Sept. 2022
Dear Christian,Thank you for taking the time to review your stay with us here at Jurys Inn Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

6/10 – Okay

Pascal

Gut: Personal & Service
Zimmer war auf den Hinterhof gerichtet, dort war anstatt einer grünen Parkanlage eine Grossbaustelle mit entsprechendem Lärm. Bereits um 08:00 Uhr morgens gingen die Bauarbeiten los. Die Sauberkeit war ok, mehr auch nicht. Für diese Preisklasse erwarte ich mehr Sauberkeit und mehr Luxus, ansonsten ist es eher Wucher.
Aufenthalt von 4 Nächten im Mai 2022
Antwort von Laura am 12. Juni 2022
Dear Pascal, Thank you for taking the time to tell us about your experience at the Jurys Inn Edinburgh . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Jurys, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Reception Team

8/10 – Gut

Atputharajah

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Das Kinderbett war zu klein für ein 11 jährige Kind.
Aufenthalt von 2 Nächten im April 2022
Antwort von Anna, Reception Team am 1. Mai 2022
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to see that you enjoyed your room, the hospitality of our staff and the convenient location of the hotel. We hope we can welcome you back into the hotel in the not too distant future. Warm regards,

10/10 – Hervorragend

Carolina

Aufenthalt von 2 Nächten im März 2022

8/10 – Gut

Karen

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The bar and restaurant are not what I expected.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Nancy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is 250 metres from the main train station downtown so couldn’t be more convenient. The room was tastefully done and very clean. The staff were friendly and efficient.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Luis

Mit einer Gruppe gereist
Gut: Personal & Service
The staff was great.. the mantainance of the rooms and elevators not that good.. The Gym is really good Really good location
Aufenthalt von 2 Nächten im Mai 2024
Antwort von James am 27. Mai 2024
Dear LuisWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I do apologise about the issues we've had recently with the Elevators and RoomsKind regards,James

4/10 – Schlecht

Jennifer

Gut: Sauberkeit und Personal & Service
Be aware there is major construction going on early morning and all day at the entire back of the hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 26. Mai 2024
Dear Jennifer,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I am very sorry regarding the construction noise you experienced during your stay. I will pass your concerns over to management and ask them to provide better updates.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

10/10 – Hervorragend

donald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All OK
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 26. Mai 2024
Dear Donald,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

2/10 – Ungenügend

Melly and Mark

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Our room faced a major construction of a high rise only 20 feet from our window all we could see or hear was construction it was terrible also the room was small and cluttered
Aufenthalt von 2 Nächten im Mai 2024
Antwort von James am 25. Mai 2024
Dear Melly & MarkI would like to take this opportunity to thank you for choosing to stay at Leonardo Royal Edinburgh and taking the time to provide feedback from your recent stay. Please allow me to express my sincerest apologies for the issues during your stay; I am sorry that your experience did not meet your expectations. I will pass your comments to the management team to provide better updates regarding the construction behind the hotel. Once again, thank you for taking the time to review your stay.

8/10 – Gut

Andrew

Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel was very centrally located. It's essentially across the street from the Waverley train station which made it a good choice for me. Staff was friendly and efficient. Only real complaint was that there was construction happening and there was a bunch of scaffolding directly outside my window, so I kept the blinds mostly closed so workers couldn't see in. It was also a bit noisy in the mornings when they started working, but otherwise that's more of an unlucky timing thing than a major issue. I'd stay there again if I was in Edinburgh on another trip, as it was a good spot and very convenient for getting around the main attractions of the city.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von James am 25. Mai 2024
Dear AndrewWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Hervorragend

Ernest

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gorgeous hotel. Service was exceptional. Hotel very clean and lovely. Can’t wait to come back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 24. Mai 2024
Dear Ernest,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Justin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not too far from the train station and royal mile. Would recommend if you don’t mind some stairs to get to shops and food.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von James am 22. Mai 2024
Dear JustinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Hervorragend

Beverly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the location of Leonardo Royal and the staff. Hotel is a 10 minute walk (with luggage) from the main train station. There are steps and a passageway right thru the property leading up to The High Street, which has numerous restaurants, pubs, churches, and at the top, Edinburgh Castle - all walking distance. Staff were wonderful, stored our luggage until check in, offered directions and dining suggestions. Would stay here again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 22. Mai 2024
Dear Beverly,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Sueanne

Mit dem Partner gereist
Wonderful 3 day stay. Excellent location near train station and Royal Mile. Buffet breakfast was excellent and staff very accommodating.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Laura am 21. Mai 2024
Dear Sueanne,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

2/10 – Ungenügend

ANOOP KUMAR

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Laura am 18. Mai 2024
Dear Anoop Kumar,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

6/10 – Okay

Jamie

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Laura am 17. Mai 2024
Dear Jamie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, clean room. Great location for Royal Mile
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 15. Mai 2024
Dear Lisa,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

Gail

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient to everything.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Laura am 12. Mai 2024
Dear Gail,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Maggie, Melbourne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful property. I would stay here again! Very conveniently located and has access to everything you could want or need while staying in Edinburgh.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 12. Mai 2024
Dear Maggie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

Alejandro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von James am 11. Mai 2024
Dear AlejandroWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 – Gut

Marsha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was in a great location. Only thing I would say is that hotel restaurant needs better menu selection and to actually have the items that are on the menu.
Aufenthalt von 8 Nächten im April 2024
Antwort von Mariana am 9. Mai 2024
Dear Marsha, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the issues during your stay; I am sorry that your experience did not meet your expectations. I will pass your comments to the management teamThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very nice and comfortable, lov
Aufenthalt von 2 Nächten im April 2024
Antwort von KAJOL am 8. Mai 2024
Dear Nancy,Thankyou for reviewing your stay with us.We are glad you enjoyed our service and hospitality.Hope to see you again very soon.Kind Regards,Kajol YadavDuty ManagerLeonardo Royal Edinburgh

10/10 – Hervorragend

Grecia

Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mariana am 9. Mai 2024
Dear Patricia, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

10/10 – Hervorragend

Mona

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is in perfect location, facilities good . Overall we enjoyed our stay.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Mariana am 8. Mai 2024
Dear Mona, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

8/10 – Gut

John, Okotoks

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 3 Nächten im März 2024
Antwort von Mariana am 7. Mai 2024
Dear John, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 – Hervorragend

Adah Rose

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Laura am 24. Mai 2024
Dear Adah Rose,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Creed

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Mariana am 2. Mai 2024
Dear Creed, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Mariana Reception SupervisorLeonardo Royal Edinburgh

10/10 – Hervorragend

Elisabeth R

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great breakfast. Friendly staff. A bit of construction behind the hotel but not too noisy. Easy access to royal mile
Aufenthalt von 4 Nächten im April 2024
Antwort von James am 29. Apr. 2024
Dear Elisabeth We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Hervorragend

Ofelia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Son hoteles que me gustan por amplitud Comodidad y trato amable
Aufenthalt von 2 Nächten im April 2024
Antwort von Laura am 26. Apr. 2024
Dear Ofelia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Neilam

Aufenthalt von 1 Nacht im April 2024
Antwort von Laura am 15. Mai 2024
Dear Neilam,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Hervorragend

Shinya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Mariana am 25. Apr. 2024
Dear Shinya, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 – Hervorragend

Safa

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a great hotel with a great location. Staff is wonderful and the restaurant attached has a great breakfast buffet.
Aufenthalt von 1 Nacht im April 2024
Antwort von James am 23. Apr. 2024
Dear SafaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Hervorragend

Charikleia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A bit noisy due to construction.
Aufenthalt von 4 Nächten im April 2024
Antwort von Laura am 23. Apr. 2024
Dear Charikleia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. I am very sorry about the noise that you experienced during your stay. I will pass your concerns to management and ask them to provide better updates.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Gut

Erin

Gut: Personal & Service und Ausstattung
Very lovely staff and the hotel was wonderful. Lovely big bed and just perfect for a romantic get away. Construction at the back of the hotel which was very noisy but wasn’t too much of an issue for us.
Aufenthalt von 3 Nächten im April 2024
Antwort von James am 23. Apr. 2024
Dear ErinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Hervorragend

Joni

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the staff -kym made every morning lovely
Aufenthalt von 3 Nächten im April 2024
Antwort von James am 22. Apr. 2024
Dear JoniWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well kept
Aufenthalt von 2 Nächten im April 2024
Antwort von James am 22. Apr. 2024
Dear MaryWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team