Dear Claudia,Thank you for taking the time to share your feedback, we are pleased to hear that you had a positive experience overall.Your feedback is valuable to us, and we are always looking for ways to improve. If there are specific areas where you think we can enhance our services or any suggestions you'd like to share, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Thank you once again for your review!Kind Regards,

Dear Harry,Thank you for sharing your kind words about your recent stay with us. We're thrilled to hear that you enjoyed our hotel's location and that our staff left a positive impression on you with their friendliness.Ensuring our guests feel welcomed and well taken care of is a top priority for us, and we're delighted that our team could enhance your experience during your time with us.We look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to reach out.Warm regards,

Dear Ramin,Thank you for taking the time to share your feedback, we are pleased to hear that you had a positive experience overall.Your feedback is valuable to us, and we are always looking for ways to improve. If there are specific areas where you think we can enhance our services or any suggestions you'd like to share, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Thank you once again for your review!Kind Regards,

Dear Anett,Thank you for taking the time to share your feedback, we are pleased to hear that you had a positive experience overall.Your feedback is valuable to us, and we are always looking for ways to improve. If there are specific areas where you think we can enhance our services or any suggestions you'd like to share, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Thank you once again for your review!Kind Regards,

Dear Alexander,Thank you for taking the time to share your positive review on Expedia. We're delighted to hear that you had a pleasant stay at Apex Grassmarket Hotel and enjoyed the central location in the heart of Edinburgh. It's fantastic to know that you found many attractions in the vicinity.We're also pleased that you enjoyed the great breakfast, and we appreciate your compliment on the service. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another enjoyable stay.Best regards,Dave Duty ManagerApex Grassmarket Hotel

Dear Ursula,Thank you for your recent stay at Apex Grassmarket. We appreciate your feedback. We're glad to know you liked our hotel's location and enjoyed the breakfast.We apologize for not being able to accommodate early check-in, late check-out, and room upgrades during your stay. These services are subject to availability. We'll review our balcony descriptions based on your feedback.If you decide to stay with us again, please reach out with any specific requests. We're here to make your stay even better.Best regards,

Dear Harald,Thank you so much for taking the time to share your review of Apex Grassmarket Hotel. We are delighted to hear that you had a good stay with us!At Apex Grassmarket Hotel, we strive to provide our guests with a memorable and comfortable experience, and it is always gratifying to know that we have succeeded in doing so. We value your input, as it helps us continually improve our services.Once again, thank you for choosing Apex Grassmarket Hotel, and we look forward to welcoming you back for another wonderful stay in the near future.Warm regards,

Dear Rolf,Thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. We are delighted to hear that you found Apex Grassmarket Hotel to be a perfect choice for your visit.Our location in the Grassmarket district does offer splendid views of the castle, and we're thrilled that you enjoyed your well-equipped room, along with the little extras provided for your comfort.We're proud to hear that our staff made you feel warmly welcomed and provided exceptional guest-oriented service. Your suggestion about more hooks in the bathroom is duly noted, and we'll explore ways to enhance this aspect.We genuinely look forward to hosting you again in the future. Your kind words are greatly appreciated, and we're committed to ensuring your next stay is as enjoyable as the last.Warm regards,Michael M Night Manager Apex Grassmarket Hotel

Dear William, Thank you for taking the time to share your feedback. We'redelighted to hear that you had a great stay with us.Warmest regards,Adeelah AsryNight Manager, Apex Grassmarket Hotel

Dear Andre,Thank you for your lovely review! I'm thrilled to hear that you had a perfect experience at Apex Hotels Ltd and that our location was ideal for starting your Edinburgh tours. Our team is always here to assist, and it's heartwarming to know that you found them nice and helpful.We appreciate your kind words, and we look forward to welcoming you back soon!Warmest regards,Adeelah AsryNight ManagerApex Hotels Ltd

Dear Domnik,Thank you for taking the time to leave feedback on your recent stay with us. We are glad that you have enjoyed your stay with us and hope to welcome you again. Kind regards,Elka Reception

Dear Frank,We are delighted to read you enjoyed your time with us. Thank you for taking the time to provide feedback, we hope to welcome you back soon.Kind regards,Sara Front Desk ReceptionApex Grassmarket Hotel

Dear Brigitte,Thank you for taking the time to provide feedback, it is greatly appreciated.We’re delighted to read that you enjoyed your time with us.Thank you again. We hope to welcome you back soon.Kind regards,Sara Front Desk ReceptionistApex Grassmarket Hotel

Dear Erika,Thank you for staying at Apex Grassmarket Hotel and rating us 5/5!We are delighted to see you had a great stay and our staff made you feel welcomed. I hope we can welcome you back in the near future,Warmest regards,Judita

Dear Susanne,Thank you for staying with us and for your lovely review!Hope we can welcome you back here soon.Judita

Thank you for your feedback and apologies for any inconvenience encountered

Hello Marie, thank you for your review. Thank you so much for staying with us at Apex Grassmarket Hotel! We're so glad that you enjoyed our staffs' hospitality and staying in the heart of Grassmarket with us, but saddened to hear that your room had issues with ventilation and that our restaurant facilities did not entice you, resulting in a uncomfortable stay. I have passed on your feedback to management, as it is important to us that all of our guests have a fantastic stay during their time in Edinburgh. Thank you once again for your feedback, and I hope you will visit us again after we have addressed this. Warm Regards

Dear Debra,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Michael,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Randy,Thank you for taking the time to share your feedback about your recent stay with us. We strive to provide a positive experience for all our guests, and it's always rewarding to learn when we've succeeded.We appreciate your feedback regarding the room temperature control. We apologise for any inconvenience this may have caused. Rest assured, we'll look into improving this aspect to enhance the comfort of our guests in the future.We thank you for bringing this to our attention. If your travels bring you back to Edinburgh, we would love the opportunity to host you again and provide an even better experience.Kind Regards,

Hello Scott, thank you for your review.I am very sorry to hear about the issues relating to your recent stay with us. Can you please contact us directly? We would like to make this right for you.Warm RegardsDave Duty ManagerApex Grassmarket Hotel

Dear Jin,Thank you for choosing our hotel for your recent stay. We’re thrilled to hear that your overall experience was excellent! Your feedback is greatly appreciated.We take pride in maintaining a clean and comfortable environment for our guests. It’s wonderful to know that you found our facilities to be clean and convenient. Your comfort is our priority, and we’re delighted that we met your expectations.We look forward to welcoming you back on your next visit. If there’s anything else you’d like to share or if you have any special requests, feel free to reach out.Sara ReceptionApex Grassmarket Hotel

Dear Mccullough, I am sorry to read the tub wasn't up to the standards we usually strive to provide for all our guests.Thank you again for your feedback, I will make sure the rest of the team are aware of your comments. Kind regards,Apex Grassmarket Front Desk

Dear Denise,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Celia,Thank you for taking the time to share your feedback, we are pleased to hear that you had a positive experience overall.Your feedback is valuable to us, and we are always looking for ways to improve. If there are specific areas where you think we can enhance our services or any suggestions you'd like to share, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Thank you once again for your review!Kind Regards,

Dear Louise,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Genevieve,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Dawn,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Jennifer,Thank you for taking the time to share your feedback about your recent stay with us. We strive to provide a positive experience for all our guests, and it's always rewarding to learn when we've succeeded.We sincerely apologise for any inconvenience caused by the soundproofing of the rooms during your stay. We understand how important a peaceful night's sleep is, and we regret that the noise from the street disrupted your stay. Your feedback is valuable to us, and we will certainly look into ways to enhance the soundproofing to ensure a more restful stay for our guests.We thank you for bringing this to our attention. If your travels bring you back to Edinburgh, we would love the opportunity to host you again and provide an even better experience.Kind Regards,

Dear Melissa,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Thomas,Thank you for taking the time to share your feedback, we are pleased to hear that you had a positive experience overall.Your feedback is valuable to us, and we are always looking for ways to improve. If there are specific areas where you think we can enhance our services or any suggestions you'd like to share, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Thank you once again for your review!Kind Regards,

Dear Janet,Thank you for taking the time to share your feedback, we are pleased to hear that you had a positive experience overall.Your feedback is valuable to us, and we are always looking for ways to improve. If there are specific areas where you think we can enhance our services or any suggestions you'd like to share, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Thank you once again for your review!Kind Regards,

Dear Jorge Agustin,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Robin,Thank you for taking the time to share your feedback about your recent stay with us. We strive to provide a positive experience for all our guests, and it's always rewarding to learn when we've succeeded.We appreciate your feedback regarding the room temperature. We apologise for any inconvenience this may have caused. Rest assured, we'll look into improving this aspect to enhance the comfort of our guests in the future.We thank you for bringing this to our attention. If your travels bring you back to Edinburgh, we would love the opportunity to host you again and provide an even better experience.Kind Regards,

Dear James, Thank you for your kind review! Thank you again for your feedback. We look forward to welcoming you back on your next visit. Warm regards Dave Holmes Duty Manager

Dear Abby, Thank you for your kind review! Thank you again for your feedback. We look forward to welcoming you back on your next visit. Warm regards Dave Holmes Duty Manager

Dear Abby, Thank you for your kind review! Thank you again for your feedback. We look forward to welcoming you back on your next visit. Warm regards Dave Holmes Duty Manager

Dear Kevin, Thank you for your kind review! Thank you again for your feedback. We look forward to welcoming you back on your next visit. Warm regards Dave Holmes Duty Manager

Dear Brian,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear John, Thank you for your kind review! Thank you again for your feedback. We look forward to welcoming you back on your next visit. Warm regards Dave Holmes Duty Manager

Dear John, Thank you for your kind review! Thank you again for your feedback. We look forward to welcoming you back on your next visit. Warm regards Dave Holmes Duty Manager

Dear Naser,Thank you for sharing your feedback with us. We sincerely apologise for the inconvenience you and your wife experienced regarding the restricted access to our gym, swimming pool, and sauna. We understand how important these amenities are to our guests and regret that our current operating hours did not meet your expectations.We aim to provide a comfortable and enjoyable experience for all our guests, and your input is invaluable in helping us improve our services.We hope you might consider staying with us again in the future, allowing us the opportunity to provide a more satisfactory experience.Best regards,Sara ReceptionApex Grassmarket Hotel

Dear Susie,Thank you for taking the time to share your feedback. We appreciate your comments and are sorry to hear that your stay did not meet your expectations.Our central location does indeed provide convenient access to shopping and attractions, but we regret that the room and property did not meet your standards. We apologise for any inconvenience caused by the absence of air conditioning and understand how important this amenity can be for a comfortable stay. Your comments regarding the overall condition of the property are noted.We strive to provide value and quality, and it's clear that we fell short during your visit. Your feedback is invaluable in helping us improve, and we hope you might consider staying with us again in the future to see the improvements we are making.Best regards,Sara ReceptionApex Grassmarket Hotel

Dear Maryellen,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Michael,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,

Dear Debra, Thank you for your review! Thank you again for your feedback. We look forward to welcoming you back on your next visit. Warm regards Dave Holmes Duty Manager