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Bewertungen von The Chatsworth Hotel

5 out of 5
The Chatsworth Hotel
Grand Parade, East Sussex, Eastbourne, England

Bewertungen

9,2

Wunderbar

116 von insgesamt 162 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
30 von insgesamt 162 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 162 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 162 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 162 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Erich

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr gut gelegen und sehr schön!
Aufenthalt von 1 Nacht im Mai 2023

8/10 – Gut

ARNOLD

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff and service. No air con, fridge or safe provided. Great location. Did I mention the great staff and service?
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely room and hotel
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Jon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Nicu

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Irina

Gut: Personal & Service
Not a 5 Star. No air con, no minibar, no dressing gown, no sleepers, no shower cup, no chest of drawer to unpack, no coffe machine. Fan in a bath was very loud at night no able to turn it off. Balcony was dirty. Balcony door needs fixing. Stained furniture, stained rug. We had a kid with us, no towel or tea cup for her were provided. Views was amazing, very warm in the room, decor in lobby corridor’s beautiful but room super out dated
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Zach Faheem

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome view over the sea - lovely high ceilings 👌
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Krysia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous location, very nice ( but chairs are uncomfortable) decor, limited menu for dinner. Both Olivia and Matt, at the front desk, are superb and very helpful. Windows in the rooms can be opened which is nice. The 100 year old lift has very heavy collapsable doors which are difficult to open and shut. In my opinion, not a property for disabled or informed, but they do have a ramp to access the hotel and can be requested.
View from room 403.
Aufenthalt von 2 Nächten im Januar 2024

6/10 – Okay

Stephen CN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Needs to up its game
On the positive side, the staff were friendly, the room was spacious and clean and the bed was comfortable. On the negative side, hotels that aspire to be luxury provide a decent çoffee making machine and a fridge/minibar. I was concerned that the hotel was not following food safety regulations at the breakfast buffet. An issue i raised with the duty manager. When serving hot food the regulation say it should be maintained at a temperature of 63° C at both breakfasts the items were lukewarm, a potential for spreading food poisoning. The selection of breads and pastries was very limited considering that an excellent bakery was only 50 yards away down the next street. (It was open on New Years Eve). At £570 for a two night stay it was not value for money
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

MR ROLLO AND MRS NINA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Junior suite was beautiful. We had friends up for tea and they were very impressed with the room, but they did mention every 5 star hotel has Nespresso machine.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Jon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Ranjith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

SANGGU

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

JiEun

Aufenthalt von 5 Nächten im November 2023

10/10 – Hervorragend

IAN

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff where great
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Eric

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Corey

Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Justin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing Hotel & Staff
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Erica

Gut: Personal & Service
On the positive side: staff were very friendly and responsive and I was able to check in immediately, even though I was a bit early. The mattress was super comfy and there was a nice selection of pillows. Both the room and bathroom were spacious. On the negative: I don't think I would call this 5* although it has potential. Some surfaces were dusty and both the carpet and the fabric covered drawers on the nightstands had spill stains. The kettle in my room was very calcified so I asked to have it cleaned, and I could tell they tried but it was still a bit crusty when returned. The description indicated coffee and tea maker, but there was only a kettle coffee bags, which was disappointing, and I expected a small refrigerator at a 5* property, but they were able to provide one when I asked. I would also expect a safe in the room and a bathrobe. My room did have the described full sea view, which compensated for the lack of amenites, but I did pay for that. I had higher expectations given the reviews and the 5* rating, so definitely room for improvement.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Valerie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Mark B

Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Sea View
The Chatsworth was perfect for a weekend. Fabulous sea view and literally over the road onto the beach. Staff were very helpful and polite and it was a joy to stay there. I would highly recommend.
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Karen

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Tanika

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As soon as I booked and requested a late check out, everything was very smooth. The Executive Sea View with Balcony room was worth every penny from the view of the sunrise over the Pier, to listening to the Bandstand from the balcony in the evening. Because there was also a 2nd side balcony, I was able to sit there and still have a sea view when the sun was too hot as it was slightly shaded in the morning. The bathroom was gorgeous and spacious, the bath tub a good size and shape for soaking. The old fashioned lift with the seat was a cool hotel feature and I loved that the sea was just across the road. Needed a dedicated bathma5y Practicalities - there is no AC and no minifridge. The latter more frustrating as the balcony and windows compensated in the rare heatwave we were having. The hotel looks freshly renovated but lost points in minor details like the paint at the corners. The staff, especially Ed, were very helpful both virtually and in person. I did have to remind the reception that I had paid in advance when they asked to take payment. They did hold my luggage for me after my checkout too and standard check out time is already generous. I would definitely stay again once
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Rachel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was a nice hotel especially the comunial area, love the old charm lift, just shame about dirty carpet inside it, room was comfortable but lighting was poor and there were stairs s on carpet that could easily be removed, the tv did not work called a member of staff by Mobil as no phones in room, they came immediately but could not get all channels working which was a shame, the staff were helpful friendly and kind but the details let it down
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Frederick

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfectly located next to the seafront and pier with lots of parking around. The staff were the best kind of friendly and professional. Although we didn’t use many services there seemed to be a lot on offer. The bar was comfortable with a more than adequate menu and a good selection of games.

8/10 – Gut

Ruben

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family break
Nice hotel, clean and comfortable. Friendly staff
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Henry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Rhiain

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Christopher, Bexley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Checking in and sorting parking (note: it’s on street with a permit for £2/day not £6/day/covered) was a breeze and the welcome lovely. The basic room was on a corner of the building, and having not booked a sea view I still had a clear view out of the side. Room also huge, bed very comfortable, only thing lacking is aircon but unless it’s boiling out it’s still comfortable. Sound proofing great in the windows too. And if you like a little quirk the lift is like something about if the 50s with the slide across door that you can sea out of as it takes you up and down! Lovely place - top of my list when I need to return to Eastbourne next.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Colin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel with very friendly staff and a fantastic Victorian lift.
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

qi

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
dissapointed. dirty balcony. odd toilet bathtub
i booked sea view executive room without balcony as shown in picture. But i have been given one with dirty balcony. i ask to change but been told this is the last room. for £200 this is a joke. i will give it 1 star the most rating as hotel.
Aufenthalt von 1 Nacht im Juli 2023

4/10 – Schlecht

Kalil

Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Two nights in Eastbourne
Our room was comfortable and clean, well furnished and equipped. The bed was large and especially comfortable. We had everything we expected for a hotel room at the price we paid, including its excellent location and convenient parking. And the customer service was excellent and professional at all times. We did not have the breakfast at the hotel but there were plenty of excellent eating places nearby. The only downside we noted was the lack of proper blackout blinds or curtains to prevent too much light in the morning, which meant we could not sleep long after sunrise at about 5am. I’m sure this isn’t a big deal for some people but we probably would not stay again unless this was sorted. So overall it was a comfortable stay but with a minor improvement it would be perfect.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

claire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chatsworth
Hi we stayed at the Chatsworth for two nights. It was lovely the staff couldn't do enough for us. Very polite and professional. Yes will be going again.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Really friendly and knowledgable staff. Lovely comfortable hotel with lots of good places to eat nearby. Lovely walks along promenade Only downside EV charging at nearby NCP car park no longer exists
Aufenthalt von 2 Nächten im Juli 2023

6/10 – Okay

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great location- Shame about not having hot water
Very nice hotel, friendly staff and great location, just a shame that there was no hot water for a shower in the morning so started the day very cold !
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Ole Greger

Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyed our stay, pleasant/friendly Staff, decent Breakfast.
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Clare, San Anselmo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juli 2023

6/10 – Okay

Robin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is a fine old building in a good position, some rooms having a view of the pier and seafront. The bedroom was modern and comfortable. Breakfast was overpriced and dull. The was no catering other than breakfast. Overall the room price plus breakfast exceeded the value in 'Tennis week'
Aufenthalt von 4 Nächten im Juni 2023

6/10 – Okay

Jan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

mark

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Elizabeth

Aufenthalt von 2 Nächten im Februar 2023

2/10 – Ungenügend

Emily

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible room, horrible staff. Worst sleep I have ever had, can’t believe they call themselves a luxury hotel. Expedia should not be doing business with this hotel.
Aufenthalt von 3 Nächten im Juni 2023