Superior-Doppelzimmer, 1 Doppelbett, Meerblick | Schreibtisch, Bügeleisen/Bügelbrett, kostenloses WLAN, Bettwäsche
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Bewertungen von The Burlington Hotel

3 out of 5
The Burlington Hotel
Grand Parade, Eastbourne, England

Bewertungen

7,6

Gut

210 von insgesamt 687 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
244 von insgesamt 687 Gästebewertungen haben eine Bewertung von 8 - Gut" "
110 von insgesamt 687 Gästebewertungen haben eine Bewertung von 6 - Okay" "
75 von insgesamt 687 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
48 von insgesamt 687 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

6,6/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Denis

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 12. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

6/10 – Okay

Victoria

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is not in a good condition (the wallpaper with some water stains, ripped off etc.) but for the price it was acceptable. The housekeeping was not very efficient, staying over a week my shower and sink etc never got cleaned and the room not hovered once. Toiletries and fresh towels were often forgotten. My stay was alright for the price but I wouldn’t like to come back.
Aufenthalt von 10 Nächten im November 2023
Antwort von Reception Team am 19. Nov. 2023
Hi, Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again should you be in Eastbourne. Kind regards Burlington Hotel

6/10 – Okay

Kithsiri

Aufenthalt von 3 Nächten im August 2023
Antwort von Burlington Hotel am 13. Sept. 2023
Dear Kithsiri, Thank you for taking the time to share your feedback about your recent visit to our establishment. We value your opinion and appreciate your choice to stay with us. We're glad to hear that you enjoyed your experience overall. We do take all feedback seriously, including areas where we may have fallen short of your expectations. Your comments have been duly noted. We apologize for any inconvenience you may have encountered, and we will pass these along to ensure that future guests have an even better experience. We hope you will consider giving us another opportunity to exceed your expectations on your next visit. Once again, thank you for your review, and we look forward to welcoming you back soon. Warm regards,

8/10 – Gut

Carmen, Manchester

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Easy check in, room is spacious and clean , bathroom is big. It’s hot in the room but they provided us electric fan when we requested.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 22. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

Stephen

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lovely sea view room but floor in room need levelling and new carpet also general paint job in room
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Burlington Hotel Management am 20. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Burlington Hotel Management am 20. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely friendly and homily
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 19. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

alice

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Burlington Hotel Management am 15. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Brendan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff were very helpful and polite. Parking on site was an added bonus. The room needs a make over, rip in carpet by ensuite, window frames on inside /outside are a bit rotten. But bed was extremely comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Burlington Hotel Management am 15. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Diana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a lovely time staying there, had a lovely view of the beach which was nice looking out to sea. Will be coming back to stay there again
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 18. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

4/10 – Schlecht

Simon

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
A very tired interior. Creaking floorboards in corridors and especially in rooms above at all hours of the night make earplugs essential. Sink seal spotted with black mould. Everything needs a major overhaul.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 12. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

Keith

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I spend my weeks on the road and stay in a huge variety of hotels, many like this one that I would describe as "faded glory". Typically public areas are a little tired and rooms a little tatty BUT in this case the room itself was comfortable and the bathroom newly refurbished - all in all excellent value for money
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 12. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

Sam

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 12. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Sonia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed there many times & tge service is excellent friendly and very efficient. It is opposite the beach, so couldn't be any better. I wouldn't change a thing
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 12. Mai 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

2/10 – Ungenügend

Joe

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The first room I was given had no heating and no hot water. The ambient temperature was 4C so I complained. I was moved to another room but the decor was terrible. The wallpaper was torn, and behind the radiator, there were large areas of mould. In the evening I went to the restaurant at 19:40 for a meal to be told that the kitchen had just and I should have placed an order with reception for my meal before 16:00. Impossible if you arrive at the hotel at 18:00. Appalling hotel, the carpets on the corridors are old and filthy and the flooring is uneven and bouncy implying that under the carpets, the wood is probably rotten. I would not stay at this hotel if it was the only hotel in Eastbourne.
Aufenthalt von 4 Nächten im April 2024
Antwort von Management am 28. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

Martyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 28. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

2/10 – Ungenügend

Andrew

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
👎
Aufenthalt von 4 Nächten im April 2024
Antwort von Management am 28. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

6/10 – Okay

MARY

Mit einer Gruppe gereist
Gut: Personal & Service
The location and car parking facilities good. Unfortunately stains on the carpet. Bathroom light needed fixing as constant flickering. The bedroom needed a good lick of paint on the window frames
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception Team am 22. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

JAMES

Aufenthalt von 7 Nächten im April 2024
Antwort von Management am 28. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a lovely sea view double room on the 4th floor. I think it nay have been newly refurbished. It was nice & warm and the bed was super comfortable. One of the lifts were out of order so I used the stairs, but may have be a problem for some as it was quite a wait at times for the lift. Breakfast was delicious but the window seats seem to be reserved for long periods and nobody appears. Seems unfair. Its always nice to look out at the sea when eating instead of the phone.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 22. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

Keith, Brighton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Generally a good hotel, guest room recently decorated and pleasantly furnished. Considering this was a superior double seaview room I would have expected body lotion, conditioner etc in the bathrom Also instructions on how to use the coffee pod machine were missing Breakfast very good
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 22. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

6/10 – Okay

Jill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location right on the promenade and safe parking at a reasonable rate. Staff mostly helpful. However I struggled to get a consistent Wi-Fi connection so ended up relying on my mobile data. When I enquired I was told it was fine on the fourth floor so there should be no problem on the first.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 22. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

alice

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing thank you 😄 they are the best hotel ever ❣️
Aufenthalt von 2 Nächten im April 2024
Antwort von Burlington Hotel am 16. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Nicholas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and helpful staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception Team am 14. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great sea views ideal position for every amenities
Aufenthalt von 4 Nächten im April 2024
Antwort von Reception Team am 14. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

4/10 – Schlecht

Lisa

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed in a room on the fourth floor. The first room we were given was dire - brown painted dirty walls, poor decorative state and very small room with peeling windows that didn’t fit the frames. Asked to be moved to another room which reception staff happily did. New room was bigger and clean but again in poor decorative state. Breakfast was poor. Although there was a good choice, the items on offer were not of a good quality and did not taste good. Corridors were in poor state of repair. On a positive note, some rooms on the second and third floor looked nice and the staff at the hotel were fabulous! Everyone was friendly and welcoming and made us feel very relaxed. Poor hotel experience made better by wonderful staff!
Aufenthalt von 2 Nächten im April 2024
Antwort von Reception Team am 14. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

4/10 – Schlecht

Fiona

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception Team am 14. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Louis Michael

Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 28. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

2/10 – Ungenügend

Ella

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception Team am 8. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

4/10 – Schlecht

Glenn

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Windows didn’t close properly on my top floor room, so cold and noisy. It was a cheap price but still probably worth only half of that. Grubby and in poor repair. Receptionist pleasant and attentive though.
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception Team am 7. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

PATRICK

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast was very good and all staff friendly. Saturday night entertainment was enjoyable with good value bar facility.
Aufenthalt von 1 Nacht im März 2024
Antwort von Reception Team am 7. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

Rachel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay at the Burlington, it is in a great location for Eastbourne Seafront and very close to the town and shops. There is a large dining room and lots of food and drink options at the hotel. The hotel itself is a little old fashioned but it has a traditional charm. The only downside is the parking situation- we were unable to get into the car park any of the nights we stayed, one of the days we did manage to find a space but we were told we’d have to move as it was fully booked. So would definitely build in time to your journey to try and navigate the parking. We ended up parking at the NCP nearby for all our nights.
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 7. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Beverly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 7. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Sonia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was lovely as always
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 1. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

6/10 – Okay

Jesse

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verouderd hotel, slechte parkeermogelijkheden. Personeel was vriendelijk en het ontbijt was heerlijk!
Aufenthalt von 1 Nacht im März 2024
Antwort von Reception Team am 1. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

ROSEMARIE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good place to be in.
Aufenthalt von 3 Nächten im März 2024
Antwort von The Burlington Hotel Management am 29. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne.

2/10 – Ungenügend

Kacey

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very outdated hotel. My original room was filthy, windows full of mould, mattress made me itch at night, TV wasn't working. Was moved to another room where it was full of dust. Previous guest left hotdogs in the desk drawer so it clearly wasn't cleaned properly, the toilet had #2 stains around the rim, mould behind the radiator and the window pane had wood rotting. Staff are impolite, lack basic customer service. Was told I'd be refunded for two extra nights that I booked and was refused in the end. Avoid this hotel. You'd get better service in prison.
Antwort von Reception Team am 27. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

2/10 – Ungenügend

Max

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel is old and needs a lot of repairs. When we arrived and went to our room there was plaster hanging off the wall and ceiling. The curtains was hanging of the rail. We went straight back to reception and asked to be moved. They gave us another room. In the second room the window did not close properly and the room was cold. You could hear the traffic and the waves through the closed window. The walls had marks and dirt on them and when we tried having a shower the bath filled up and the shower had no pressure. When emptying the bath the bath room floor flooded. The toilet seat lid fell of. There was mould on the wall. There was a good variety of breakfast but the cooked food was not hot. There is a car park at the back of the hotel which is a bonus but cost you £6 a night extra. When we returned back to the hotel late on Saturday night the car park was full and we had no where to park after paying for a space. The floor boards creak in the room and the corridor outside our room. Which I accepted as it is an old hotel. But when you can hear other guest at 6am walking past your room is not acceptable. Would I recommend this hotel, no. We paid nearly a £100 a night I was not expecting a lot. But general repairs and maintenance should be done. All the staff where polite and friendly.
Aufenthalt von 2 Nächten im März 2024
Antwort von The Burlington Hotel Management am 26. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne.

10/10 – Hervorragend

MarkandSonia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 3 Nächten im März 2024
Antwort von The Burlington Hotel Management am 26. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne.

4/10 – Schlecht

Konstantinos

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The building is too old. Squicky floors, poor noise insulation. The windows do not seal properly and the room became cold instantly. Some windows are extra "insulated" with toilet paper. Many surfaces were dusty and corners full of webs. Felt more like a care home than a hotel. The good thing is that it is cheap (for a reason).
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 23. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

10/10 – Hervorragend

Sai

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its a fabulous hospitality experience
Aufenthalt von 2 Nächten im März 2024
Antwort von The Burlington Hotel Management am 19. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards,

8/10 – Gut

nigel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and reasonable priced rooms
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 18. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

4/10 – Schlecht

Laura

Verbesserungswürdig: Zustand der Unterkunft
When I 1st arrived I was put in the wrong room And had to go back down stairs to reception to make sure was in right room The bed was comfortable . The hot water kept Making funny noise coming out the tap The hotel needs to be repaired and updated
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 13. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team

8/10 – Gut

Richard

Aufenthalt von 1 Nacht im März 2024
Antwort von Reception Team am 7. Apr. 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management

8/10 – Gut

David

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Old building
Aufenthalt von 1 Nacht im März 2024
Antwort von Reception Team am 13. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team

6/10 – Okay

Dawn

Verbesserungswürdig: Zustand der Unterkunft
This property is very tired and could do with a lick of paint. The lifts are old and a little temperamental, one being a coffin lift only really for one or two at a squeeze. Breakfast nice. The rooms are adequate have tea/coffee everything you need, luxuries no. Not the biggest of rooms or bathrooms. The location is great, the view was good. Staff helpful and polite. Parking which is a bonus. Would I stay again, yes most probably as only for one night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Reception Team am 13. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team

8/10 – Gut

Christopher

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel is large and ungainly and is very tired and in need of serious refurbishment, that being said if you just need a bed for the night at a good price then it is OK. The bedroom and bath room were clean and tidy but again tired and need updating. The staff however were very helpful and pleasant with nothing being to much trouble and they deserve all the praise they get.
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 13. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team

10/10 – Hervorragend

Cheryl

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good
Aufenthalt von 1 Nacht im März 2024
Antwort von Reception Team am 10. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team

6/10 – Okay

Pauline

Gut: Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception Team am 7. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team

10/10 – Hervorragend

Tanya

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortably warm all around the hotel, staff welcoming, helpful,definitely stay again
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Reception Team am 7. März 2024
Thank you for your review as we appreciate all feedback. All reviews and comments posted are discussed during the HOD meetings and any remarks that can be remedied are actioned. We hope you will visit us again, should you be in Eastbourne. Kind Regards, The Burlington Hotel Management Team