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Bewertungen von Durban Spa

3 out of 5
Durban Spa
57 Oliver Tambo Parade, Durban, KwaZulu-Natal

Bewertungen

7,2

Gut

3 von insgesamt 9 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
3 von insgesamt 9 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 9 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 9 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 9 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

kaleesha

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Durban Spa am 7. Feb. 2024
Hi Kaleesha, we're pleased to have delighted you with a holiday worthy of a perfect rating . We trust that our fun-filled facilities kept you entertained, and that the soothing views provided the ultimate in relaxation for you. Can't wait to host you again!

2/10 – Ungenügend

Itumeleng Justice

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Durban Spa am 13. Jan. 2022
Hi Itumelanng, We regret that you gave us such a low scoring, we would have loved a detailed review, of your experience, so we can look into rectifying our shortfalls.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Terrible bad experience,won't recommend the resort
I had a terrible experience It was the first time I wanted to try out the resort, but I was not welcomed from the time I entered. I was not greeted, but was sent around to fill out forms, after standing in the queue to check in. I requested a room with availability at a high floor, but was told they cannot help me without even checking the system for availability. When I called to request a booking for the jacuzzi, I was told its booked out and I had to call at 7 in the morning. I was not offered a porter to assist with my luggage and had to take it myself. I was treated like this by a white lady, and I tolerated it. But when I came down reception by the evening after change of shift, there was an African lady, she was very accommodating, extremely helpful, she immediately offered me a room on the 13 floor which was available. She told me she'll let me know if there's any cancellation for the jacuzzi since I was only staying there for one night. She also gave me a booking for the first available time slot for the next day for the jaccuzi and allowed us to use the facility even after we checked out. She apologised for our bad experience, and definitely deserves some form of remuneration and acknowledgement.
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Durban Spa am 10. Nov. 2021
Dear Guest, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your experience with us fell short of expectations. We will discuss this with Management and our front desk team as this is not reflective of the experience we strive to create for our guests. We’ll do better in the future. Regards.

10/10 – Hervorragend

Busi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Me and my sister we had a fabulous time we were there to celebrate our birthdays which was on the 27 and 28 the staff was very helpful and friendly
Aufenthalt von 2 Nächten im Oktober 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im August 2019

8/10 – Gut

Sindiswa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Suggestion
I had a great time, staff so friendly but at the bathroom can you please provide enough toiletries like soap , I know it's self catering but like all other self catering hotels they provide soap , shower gel and body lotion .we had only 1 soap for 3 of us and we did not provide as we use to have in other hotels.
Aufenthalt von 2 Nächten im Mai 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
DBN Spa review
Awesome convenient except for weather
Aufenthalt von 4 Nächten im November 2018

8/10 – Gut

Mpho

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2018