Strand

Bewertungen von The First Collection Business Bay

The First Collection Business Bay
Al Amal St, Dubai, Dubai

Bewertungen

8,8

Hervorragend

114 von insgesamt 193 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
44 von insgesamt 193 Gästebewertungen haben eine Bewertung von 8 - Gut" "
23 von insgesamt 193 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 193 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 193 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Claus-Peter

Gut: Zustand der Unterkunft
Leider relativ schlechte Anbindung an den öffentlichen Nahverkehr
Aufenthalt von 7 Nächten im April 2024
Antwort von Greg Moses am 28. Apr. 2024
Dear Claus-Peter,Thank you for taking the time to review your recent stay. We sincerely apologize for the inconvenience caused by the limited public transport connections near the hotel. We understand the importance of convenient access to public transportation, and we are constantly exploring options to improve accessibility for our guests.As well kindly note that we offer complimentary shuttle service to different locations for the convenience of our valued guests.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Kind Regards,Greg MosesCluster Hotel Manager

6/10 – Okay

Babor

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The gym was to small, big dislike
Aufenthalt von 7 Nächten im April 2024
Antwort von GM am 22. Apr. 2024
Dear Babor,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

10/10 – Hervorragend

Tien, Düsseldorf

Gut: Sauberkeit
Aufenthalt von 6 Nächten im April 2024
Antwort von GM am 11. Apr. 2024
Dear Tien,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.We can't wait to welcome you back soon,Kind Regards,Greg MosesCluster General Manager

6/10 – Okay

Muhammed Burak, Freiburg im Breisgau

Gut: Ausstattung und Zustand der Unterkunft
Es gab in unserem Stock ein Feueralarm und das Personal hat nicht reagiert weil es anscheinend kein echtes Alarm war. Unser gesamter Stock stand unten am Sammelpunkt und hat gewartet. Leider wurden wir nicht aufgenommen sehr unprofessional vom Personal.
Aufenthalt von 6 Nächten im April 2024
Antwort von GM am 10. Apr. 2024
Dear Muhammed Burak,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We do apologize for any inconvenience caused, your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

10/10 – Hervorragend

Marija

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
this was the best hotel i ever been, the service and the people at this hotel was so so cute and friendly, 10/10 allways the best!
Aufenthalt von 7 Nächten im April 2024
Antwort von GM am 10. Apr. 2024
Dear Marija,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Warm regards, Greg Moses Cluster General Manager

6/10 – Okay

Hysri

Gut: Sauberkeit und Personal & Service
Ist okay aber nicht für Dubai
Aufenthalt von 5 Nächten im März 2024
Antwort von Greg am 5. Apr. 2024
Dear Hysri,Firstly, thank you for taking the time to share your review. Listening to our guest feedback allows us to enhance our services and facilities. Please accept my sincere apologies for any inconvenience you experienced during your recent stay with us. I have passed your valuable comments to the relevant department heads for you to look over and take action.We hope you allow us the opportunity to welcome you back and exceed your expectations in the future.Kind Regards,Greg MosesCluster Hotel Manager

10/10 – Hervorragend

Sofia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Αlles so weit so gut. Bin für dieses geld was ich ausgegegen habe zufrieden. Habe nur für 100€ ein Upgrade gemacht. Ansonsten habe ich nichts in anpruch vom service genommen.
Aufenthalt von 6 Nächten im März 2024
Antwort von Greg Moses am 24. März 2024
Dear Sofia,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

8/10 – Gut

Herbert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Allover Great. F&B like breakfast needs to be better organized!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Herbert,Thank you for your recent visit and for taking the time to review your stay at the first collection business bay. We are so pleased to hear that your overall experience was great.We take pride in attending to our guests’ needs the best possible ways and welcome any new opportunity to improve our services. Your Reviews give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We hope to welcome you back soon at our hotel.Kind Regards,Greg MosesCluster General Manager

10/10 – Hervorragend

Nedim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles war bestens!!
Aufenthalt von 6 Nächten im Februar 2024
Antwort von GM am 15. Feb. 2024
Dear Nedim,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

8/10 – Gut

Gianpietro

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Business Hotel
Schönes Hotel mit allen Annehmlichkeiten zu vernünftigen Preisen. Sauber, zuvorkommend und ruhig.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Greg Moses am 5. Feb. 2024
Dear Gianpietro,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. Warm regards,Greg Moses Cluster Hotel Manager

8/10 – Gut

Dominik

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
All was good. Check in Check out was good
Aufenthalt von 10 Nächten im November 2023
Antwort von GM am 15. Nov. 2023
Dear Dominik,Thank you for taking a moment to share your experience at the first collection business bay. We look forward to welcoming you back again soon.Kind Regards,Greg MosesGeneral Manager

8/10 – Gut

Marco

Aufenthalt von 5 Nächten im Oktober 2023
Antwort von GM am 7. Nov. 2023
Dear Marco,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesGeneral Manager

10/10 – Hervorragend

Navin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es leider nicht so wie es im Expedia geschildert ist . Ohne Auto oder Taxi ist nicht möglich zum Burj Khalifa zu gehen . Zu Füßen dauert es 30 Minuten Bis Metro muss man mit Taxi fahren Zum Frühstück musste man wegen Platz Mangel warten oder auf die Tresse frühstücken.
Aufenthalt von 6 Nächten im September 2023
Antwort von GM am 25. Sept. 2023
Dear Navin,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We do apologize and any inconvenience and we are looking forward to welcoming you back in the near future.Kind Regards,Greg MosesHotel Manager

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gefällt uns bis jetzt sehr .Sauber.Freundliche Service Personal.
Aufenthalt von 1 Nacht im April 2023
Antwort von GM am 10. Apr. 2023
Dear Alexander,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

2/10 – Ungenügend

Ayse

10/10 – Hervorragend

Alejandro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Special mention Mr Karim at front desk he was super attentive and very helpful.
Aufenthalt von 6 Nächten im Mai 2024

8/10 – Gut

Maha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely staff
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Greg am 14. Mai 2024
Dear Maha,Thank you for your lovely comment! We're delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Kind Regards,Greg MosesCluster Hotel Manager

6/10 – Okay

Wissam

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Generally it’s very good, however I was not happy at all when I had to pay extra fees because I checked in earlier and the room was ready! I never had to pay any fees for early check in at any hotel before. Their excuse was that “it’s busy time!” What does this have to do with paying additional fees when the room is ready for check in???!!!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Neetu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect
Aufenthalt von 8 Nächten im April 2024
Antwort von Kind Regards, Greg Moses Cluster General Manager am 9. Mai 2024
Dear Neetu,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One if the super professional stuff and everything was amazing
Aufenthalt von 9 Nächten im April 2024
Antwort von GM am 5. Mai 2024
Dear Mark,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 – Okay

Joyce

Gut: Personal & Service
Aufenthalt von 6 Nächten im März 2024
Antwort von GM am 5. Mai 2024
Dear Joyce,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 – Hervorragend

Atixhe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location
Aufenthalt von 1 Nacht im April 2024
Antwort von Greg Moses am 27. Apr. 2024
Dear Atixhe,Thank you for a 5-star review!We look forward to welcoming you back soon!RegardGreg MosesCluster Hotel Manager

8/10 – Gut

Jackelyn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a nice experience even those too much construction around and the view is almost that Construction
Aufenthalt von 14 Nächten im April 2024
Antwort von Greg Moses am 24. Apr. 2024
Dear Jackelyn,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Hervorragend

Liliana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very accommodating they had great restaurants. I wish I had the opportunity to use there services with partnering hotel for the many pools
Aufenthalt von 4 Nächten im April 2024
Antwort von Greg Moses am 24. Apr. 2024
Dear Liliana,Thank you for your wonderful review! Your comments regarding our friendly staff are a delight to read.We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Hervorragend

Jorge

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Just the USB conections
Aufenthalt von 6 Nächten im April 2024
Antwort von GM am 22. Apr. 2024
Dear Jorge,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We look forward to welcome you back at out hotel.Kind Regards,Greg MosesCluster General Manager

8/10 – Gut

Mirela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place quite
Aufenthalt von 5 Nächten im März 2024
Antwort von Kind Regards, Greg Moses Cluster General Manager am 15. Apr. 2024
Dear Mirela,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 – Hervorragend

Cady

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
consiglio
Aufenthalt von 5 Nächten im März 2024
Antwort von GM am 8. Apr. 2024
Dear Cady.Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 – Okay

Ematies

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Not kids friendly
Aufenthalt von 13 Nächten im März 2024
Antwort von Greg Moses am 3. Apr. 2024
Dear Ematies,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good quality accommodation. Great breakfast and evening buffet dinners. Very clean (thanks, Aisha, for cleaning my room thoroughly!). Nice pool (although some tiles on the bottom missing so should be replace). Lovely outdoor breakfast area. Really enjoyed my stay!
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Greg Moses am 31. März 2024
Dear Mark,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Hervorragend

Emsi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was perfect!
Aufenthalt von 9 Nächten im März 2024
Antwort von Kind Regards, Greg Moses Cluster General Manager am 29. März 2024
Dear Emsi,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

6/10 – Okay

Frozan van de

Het ontbijt was niet goed en waardig voor een hotel met 4 a 5 sterren in Dubai.
Aufenthalt von 6 Nächten im März 2024
Antwort von Greg Moses am 27. März 2024
Dear Frozan van de,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 – Hervorragend

Charbel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Greg am 26. März 2024
Dear Charbel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear you enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

10/10 – Hervorragend

Rebeca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked this place
Aufenthalt von 10 Nächten im Februar 2024
Antwort von Greg Moses am 19. März 2024
Dear Rebeca,I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.Warm regards,Greg MosesCluster Hotel Manager

10/10 – Hervorragend

Elin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really like the rooms/ balcony, pool outside so you can suntanning. The staff is really service minded and really kind. Breakfast is good also!!
Aufenthalt von 5 Nächten im März 2024
Antwort von Greg Moses am 17. März 2024
Dear Elin,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.Warm regards,Greg MosesCluster Hotel Manager

8/10 – Gut

Taranvir

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is relatively new, it’s situated in good location with only a 10 min drive to downtown (Burj Khalifa & Dubai Mall). The rooms are spacious and well cleaned. There is a lot of building work around this hotel which gets noisy when next to the pool. There isn’t a wow factor for the hotel, but for the price point it was fine. The breakfast is just normal, again with no wow factor, but the staff are amazing! Jane at reception was great, she really looked after us, and I’d like to thank her personally for complaining for a later check out on our behalf! Thanks Jane!!
Aufenthalt von 5 Nächten im März 2024
Antwort von Greg am 16. März 2024
Dear Taranvir,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.I have passed on your valuable comments to the relevant department heads for you to look over and take action.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

10/10 – Hervorragend

Alison

Aufenthalt von 4 Nächten im März 2024
Antwort von Greg Moses am 5. Apr. 2024
Dear Alison,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Hervorragend

Sonali

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed with my family for 3 days in this hotel and my stay was amazing. We booked an executive suite and the view from the room was amazing. Hotel service and pool area was very nice.We also enjoyed great food in this hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Greg am 14. März 2024
Dear Sonali,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

8/10 – Gut

Irina

Aufenthalt von 4 Nächten im März 2024
Antwort von Kind Regards, Greg Moses Cluster General Manager am 2. Apr. 2024
Dear Irina,Thank you so much for taking the time to share your review, we really appreciate it. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review as this inspires us to do better every day.I hope to have the pleasure to welcome you back in future.

10/10 – Hervorragend

WOO HYUNK

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
좋은호텔~~
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 8. März 2024
Dear WOO,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

8/10 – Gut

Caroline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 3. März 2024
Dear Caroline,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 – Hervorragend

Victoria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the hotel, breakfast was good with plenty of choices but the BEST of everything is the staff. Kudos for the person who assisted me at the check in (I am sorry I do not have his name), and special thanks for Asfand, the wonderful guy that did my check out.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Victoria,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that the breakfast and the staff services met your expectations.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 – Hervorragend

lama

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service very friendly and helpful safe
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 22. Feb. 2024
Dear lama,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind regards,Greg Moses,Cluster General Manager

10/10 – Hervorragend

Hamila

Aufenthalt von 6 Nächten im Februar 2024
Antwort von Greg Moses am 20. März 2024
Dear Hamila,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

8/10 – Gut

Kaori

Gut: Sauberkeit und Personal & Service
特に豪華でもオシャレでもありませんが必要十分なホテルです。3泊しましたが特に不満はありません。 ビジネスベイに位置するといっても街の中心から少し外れた感じで周りにレストランなどあまりないようでした。 窓からの景色は遠くに幹線道路が見えるだけですが騒音などはなく静かで落ち着けました。 設備はシャワーの金具が外れたり洗面台の水栓が開かなかったりしましたが大きな問題はありませんでした。 無料の飲料水が1泊ごとに1リットル位のビンで置いてありました。 ベッドは固さやシーツ、枕など快適でした。 フロント受付の方やベーカリーのスタッフなど皆んな感じが良かったです。
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Greg Moses am 21. Feb. 2024
Dear Kaori,Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

8/10 – Gut

Sanjeev

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very supportive and accommodative but just the location seems far away and need to rely on cab. The Business bay has lots of construction on-going and that's something not good in short term as this area is developing. Overall hotel is value for money for family tourism or even business.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Greg Moses am 16. Feb. 2024
Dear Sanjeev,Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 – Hervorragend

MIRMOSTAFA

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was an amazing experience , the staff were so respectful and every thing was great. Thanks for everything
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Greg Moses am 11. Feb. 2024
Dear Mirmostafa,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback .Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

4/10 – Schlecht

Magued

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel is very clean. Rooms are really nice. Most of the staff is friendly. Here are the negative issues: 1) pillows are not comfortable. 2) during the check-in, I asked the lady for a room at a higher floor since she gave me a room in the fifth floor. She said that I had a very good room. The room was very noisy because it is in front of a bridge. Sound isolation is terrible. 3) on the check-in day, I arrived early at 10:30 AM. They said that the room was available. However, if I want the room before 12:00, I must pay 200 dirhams!! which is equivalent to €50. I argued with the lady and her manager that I’ve never seen something like that in any hotel in the world. However, they insisted on not giving me the room. These people are only oriented to making money. They don’t care about customer satisfaction. 3) I gave them a shirt for dry cleaning at the laundry. I I was going to forget about this shirt. Luckily 48 hours later I remembered before leaving. I called them three times to deliver the shirt. They sent it when I asked, why didn’t you deliver it the same day as per normal standards. The guy told me that they should deliver it when I am in the room because they need to charge me Instantly for it. This is also a very rare and special and annoying situation. They chose how this hotel deals with its customers. 4) breakfast offers a big variety of food. Unfortunately mostly low quality. Check cold cuts and juice (horrible). I would never ever go again to this hotel.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Greg Moses am 11. Feb. 2024
Dear Magued,Thank you for candid review. We thank you for the time sharing your experience.Foremost, we are delighted to hear your recommendations about the nice rooms and friendliness of our staff. On the other hand, I’m sorry to hear that you were not fully pleased with the overall experience. Rest assured that your valuable comments have been passed to the relevant department heads for review and action.Sincerely,Greg MosesCluster Hotel Manager

10/10 – Hervorragend

Naomi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Hotel Stay
We were pleased with our accommodations at The First Collection Business Bay. Our room was lovely and staff members were friendly and helpful. We’ll select this property again for our next visit to Dubai. 😊
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Greg Moses am 11. Feb. 2024
Dear Naomi,It makes me proud to hear how well you were taken care of during the stay and I am happy to hear that you were impressed with the team’s friendly good services.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster Hotel Manager

8/10 – Gut

Mohammed

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3 Nights Business Trip
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Greg Moses am 11. Feb. 2024
Dear Mohammed,Thank you for your time to rate us.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster Hotel Manager

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von GM am 9. Feb. 2024
Dear Mark,Thank you for your review and for selecting the First Collection Hotel Dubai, Business Bay.We are looking forward to your next visit.Kind Regards,Greg MosesCluster General Manager