Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you.We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

Dear Mr. Knut,Thank you for taking the time to share your recent experience at Novotel Dubai Deira City Centre. We sincerely apologize for the shortcomings you encountered during your stay, and we value your feedback as we strive to continuously improve our services and amenities.We understand your concerns regarding the cleanliness of your room. We take pride in maintaining high standards of hygiene and cleanliness, and we are disappointed to learn that your room did not meet your expectations. Regarding the air quality in your room, we apologize for any discomfort you may have experienced. We will investigate the issue and take the necessary steps to improve the ventilation and air quality in our rooms.We also regret that the limited breakfast selection did not meet your preferences. We aim to offer a diverse range of breakfast options to cater to our guests' varied tastes and dietary needs. We sincerely apologize for the closure of the pool and outdoor bar due to a children's birthday party. We understand that this may have caused inconvenience and disrupted your plans to enjoy our pool facilities. Once again, we sincerely apologize for the shortcomings you experienced during your stay. We value your feedback and will use it to make positive changes to enhance the guest experience at our hotel. We hope you will consider giving us another opportunity to serve you better in the future.Kind Regards,Sumit GuptaHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you.We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Mr. Joseph, Thank you very much for sharing this great review of your recent stay at Novotel Dubai Deira City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Kind Regards, John Elrod Ricalde Guest Experience Manager

Dear Guest, Thank you for choosing Novotel Dubai Deira City Centre. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our hospitable and quality services of our Hotel. Thank you so much for your kind review. It makes us extremely proud to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dear Guest, Thank you for choosing Novotel Dubai Deira City Centre. It is with immense gratitude that we read your review and we are glad that you enjoyed your vacation at the Hotel. We are overwhelmed with your meticulous way in which you make it a point to write and share your stay experience and appreciation on our rooms and our overall facilities. We are fortunate to be located opposite to one of the best shopping destinations. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team. We look forward to welcoming you again soon at Novotel Dubai Deira City Centre. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dear Guest, Thank you for choosing Novotel Dubai Deira City Centre. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our hospitable and quality services of our Hotel. Thank you so much for your kind review. It makes us extremely proud to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dear Guest, Thank you for choosing Novotel Dubai Deira City Centre. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our hospitable and quality services of our Hotel. Thank you so much for your kind review. It makes us extremely proud to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dear Guest, Thank you for choosing Novotel Dubai Deira City Centre. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our hospitable and quality services of our Hotel. Thank you so much for your kind review. It makes us extremely proud to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, Thank you for your great comment following your stay in Novotel Dubai Creek City Centre. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. I look forward to meeting you in person for your next stays with us. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, It is with immense gratitude that we read your review and we are glad that you enjoyed your family vacation at the Novotel Dubai Deira City Centre. Thank you so much for your kind words. It makes us extremely happy to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. We could not be happier that is suited you completely. We sincerely hope to welcome you back soon for another wonderful stay. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, Thank you so much for taking the time to review the Novotel Deira City Centre. It was truly a pleasure to hear that you were so well taken care of during your stay, and your appreciation will be passed on to our team, I'm so pleased the hotel met your expectations. Look forward to welcoming you back again. Kind regards, Rajesh Eckbur Front Office Manager Novotel Deira City Centre

Dear Valued guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Novotel Deira City Centre in the not too distant Future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, Thank you so much for your Expedia.com review following your recent visit with the family. Glad to hear that you enjoyed your time here in Dubai and I will certainly pass on your kind words to our team. Our people do try very hard and it's a great boost for morale when their efforts are acknowledged by our guests. Our location in the CBD is very handy and I hope you managed to see some of the Dubai sights during your visit. We look forward to welcoming you back when your travels bring you back this way again. Warmest wishes, Kind regards, Avantika Front Office Duty Manager Novotel Deira City Centre

Dear Valued Guest, Thank you for your review and your positive feedback about your recent experience at Novotel Deira City Centre. We are thrilled to see that you enjoyed your stay and appreciate the city centre location. Thank you for taking the time to praise the genuine care and personalized services provided by our staff, we will share your feedback with our team. On behalf of our entire staff at Novotel Deira City Centre we thank you for your support and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Satra Front Office Duty Manager Novotel Deira City Centre

Dear Valued Guest Thank you for taking the time to share such a detailed recount of your stay at the Novotel Deira City Centre. We are extremely pleased that you enjoyed all elements of your stay and such feedback will serve as great encouragement to our Ambassadors. Thank you for your kind words about our staff, we will share your comments with our team. We hope we have the pleasure of welcoming you back to the hotel again soon. Kind regards, Satra Front Office Duty Manager Ibis Deira City Centre

Dear Valued Guest Thank you for taking the time to share such a detailed recount of your stay at the Novotel Deira City Centre. We are extremely pleased that you enjoyed all elements of your stay and such feedback will serve as great encouragement to our Ambassadors. Thank you for your kind words about our staff, we will share your comments with our team. We hope to have the pleasure of welcoming you back to the hotel again soon. Kind regards, Satra Front Office Duty Manager Novotel Deira City Centre

Dear Ms.Elizabeth, Thank you for taking the time to write a review of Novotel Dubai Deira City Centre, we are delighted to see that you enjoyed your stay. Thank you for your kind words about our staff, we will share your comments with our team. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Novotel Deira City Centre we thank you for your support and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Satra Front Office Duty Manager Novotel Deira City Centre

Dear Valued Guest, Thank you for your review and your positive feedback about your recent experience at Novotel Deira City Centre. We are thrilled to see that you enjoyed your stay and appreciate the city centre location. Thank you for taking the time to praise the genuine care and personalized services provided by our staff, we will share your feedback with our team. On behalf of our entire staff at Novotel Deira City Centre we thank you for your support and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Satra Front Office Duty Manager Novotel Deira City Centre

Dear Valued Guest, Thank you for your review and your positive feedback about your recent experience at Novotel Deira City Centre. We are thrilled to see that you enjoyed your stay and appreciate the city centre location. Thank you for taking the time to praise the genuine care and personalized services provided by our staff, we will share your feedback with our team. On behalf of our entire staff at Novotel Deira City Centre we thank you for your support and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Satra Front Office Duty Manager Novotel Deira City Centre

Dear Valued Guest, Thank you for choosing to stay in Novotel Deira City Centre. We appreciate your feedback regarding your stay with us. We’re pleased to hear that all aspects of our service were to your liking, from the utmost quality of service provided by our staff throughout your stay here with us, to the strategic location of our hotel where you were able to easily locate any shopping and eating places along with all modes of transportation available for you! We look forward to another opportunity to serve you even better in the near future, thus always contact us if you need help in planning for your next stay here with us as we are more than willing to accommodate you. We hope to welcome you back soon! Kind regards, Satra Front Office Duty Manager Novotel Deira City Centre

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager

Dear Guest, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Best Regard, The Novotel Team

Dear Andreas Thank you for posting your review, we are pleased to read you enjoyed your stay with us. We look forward to welcoming you back in the future. Regards Novotel Deira City Centre

Dear Valued Guest Thank you for sharing with us your memorable overnight stay at Novotel Deira City Centre, Dubai. We are delighted that you had an excellent stay and that our facilities and services suited you well. I appreciate your kind words for commending our friendly and efficient staff as we offer to our valued guests like you. We definitely look forward to welcoming you and your family on your visit at Novotel Deira City Centre, Dubai. Sincerely Novotel Deira City Centre Team

Dear Tanja We are glad that you had a wonderful stay with us and enjoyed our rooms and amenities; friendly staff and good breakfast choices in our restaurant. We truly appreciate your kind words and We will definitely share your commendations with our team. It is comments like this that make a huge difference to the team! It was a pleasure to be of service and We look forward to your next visit at Novotel Deira City Centre, Dubai. Sincerely Novotel Deira City Centre Team

Dear M. Ronald, Thank you for taking the time to share your experience on Trip advisor and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly share your feedback with the staff and they will be delighted to see that their hard work has been noticed. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Best Regard, Ramesh BAPPOO General Manager

Dear Guest, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. Antonio,, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. Friedrich, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. RB, Thank you for taking the time to tell us about your experience at the Novotel Dubai City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ramesh BAPPOO General Manager

Dear M. Chris, We very much appreciate your positive comments regarding your stay at the Novotel Dubai City Center. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Sincerely, Ramesh BAPPOO General Manager

Dear Guest, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear Guest, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. Reinhard, We appreciate you sharing your comments regarding your stay at the Novotel Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear Valued Guest, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. claudia, We appreciate your comments regarding your stay at the Novotel Deira City Center Dubai. It is always a pleasure to receive positive feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very much appreciated and your comments have been taken onboard as constructive suggestions to improve the kind of service we are expected to deliver. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. We certainly look forward to welcoming you back and hope to make your next stay pleasant and memorable. Kind regards, Ramesh BAPPOO General Manager

Dear Guest, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Elnagar Front Office Manager