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Bewertungen von JW Marriott Marquis Hotel Dubai

5 out of 5
JW Marriott Marquis Hotel Dubai
Sheikh Zayed Road, Business Bay, Dubai

Bewertungen

9,4

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37 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Derik

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Ekaterina Gey am 5. Apr. 2024
Dear Derik,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Ammar

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super Hotel!
Aufenthalt von 8 Nächten im März 2024
Antwort von Ekaterina Gey am 22. März 2024
Dear Ammar,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had an excellent stay at the JW Marriott Marquis. The staff, front desk, housekeeping and concierge are exceptional! I felt welcomed and so well taken care of since day 1. Scheduled an airport transfer, used the complimentary mall shuttle bus, tried a few on-site restaurants as well as the rooftop iftar (which was amazing) - everything went wonderful! Will be back to Dubai in December and staying at the JW again. Thank you so much for this experience and making my vacation exceptional.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ekaterina Gey am 20. März 2024
Dear Adrian,Thank you very much for your positive review.I am delighted to know that you had a great stay experience with us, while the team ensured to look well after you and extended genuine hospitality.We look forward to your return later this year.Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Rasmus

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ekaterina Gey am 22. März 2024
Dear Rasmus,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Günter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ekaterina Gey am 17. Jan. 2024
Dear Gunter,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

6/10 – Okay

Peter

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Einrichtung kommt ins Alter, Dusche wurde trotz mehrmaliger Reklamation nicht instand gesetzt. Fenster waren schmutzig und das Bett war durchgelegen.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Ekaterina Gey am 9. Jan. 2024
Dear Peter,Thank you for taking the time to share your feedback.It is disappointing to know that your experience was impacted by the maintenance issues in the room - please accept my sincere apologies for the discomfort caused. I have also shared your comments with our Director of Engineering, so that he can review it with the team in detail and work on improvements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Ekaterina Gey am 30. Dez. 2023
Dear Elena,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

8/10 – Gut

Danuja

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles top, ausser wir hatten eine sehr schlechte WLAN Verbindung, daher ein Stern weniger.
Aufenthalt von 9 Nächten im Oktober 2023
Antwort von Ekaterina Gey am 14. Nov. 2023
Dear Danuja,Thank you for your feedback.I am sorry to know that your recent experience was not entirely perfect, due to challenges with internet connection. Please accept my sincere apologies for the inconvenience caused. Kindly note that our IT team has fixed the issue by now and continue monitoring it round the clock, to ensure steady and flawless connection.Thank you for being our valued guest and we look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality

8/10 – Gut

Gudzimtar

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Generally very good, cleanliness, restaurants and the bar were very good. There was only something to wish for, the check in did not go so well. Before check in I wrote a few emails but unfortunately did not get an answer. Otherwise we had a very good stay in the hotel.
Aufenthalt von 3 Nächten im September 2023
Antwort von Ekaterina Gey am 13. Sept. 2023
Dear Gudzimtar,Thank you for sharing your review.I am very happy to know that overall, you had a pleasant stay and truly enjoyed dining at our restaurants. It is disappointing to read that you encountered challenges at arrival stage and I apologize for the inconvenience caused. I have also shared your comments with our Director of Rooms, so that he can review it with the team and work on improvements.Thank you for being our valued guest and we look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Edmond

Aufenthalt von 6 Nächten im Juni 2023
Antwort von Ekaterina Gey am 24. Juli 2023
Dear Edmond,Thank you for your review.I am delighted to know that you had an enjoyable experience during your recent stay with us.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

4/10 – Schlecht

Xhemil

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Ich habe die richtige zimmer gebucht. Dann plötzlich wurde uns ein andere zimner empfolen, weil das was ich gebucht habe ist sehr eng und es fehlt ein Bett. genau wie letzes mal ende Dezember 2019. Sehr entäuscht mit euch. Nie wider.
Aufenthalt von 7 Nächten im April 2023
Antwort von Ekaterina Gey am 25. Mai 2023
Dear Xhemil,Thank you for your feedback.I am sorry to know that your recent experience was below satisfactory and we could not meet your expectations on this occasion. Please accept my sincere apologies for the inconvenience you encountered with the room types. I have also shared your concern with our Director of Front Office Operations, so that he can work with the team on improvements.I hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Nico Maurice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist sehr impulsant, beeindruckend und unglaublich schön. Mit dem Shuttlebus zur Dubai Mall der regelmäßig fährt und fast immer einen Platz frei hat. Der Pool, das GYM oder die Sauna kann man super nutzen. Es ist unglaublich sauber, das Personal immer hilfsbereit. Alles in allem gibt es NICHTS auszusetzen am Hotel. Wir waren über den Ramadanmonat da, und dennoch konnte man alles so nutzen wie man es in Europa gewohnt ist. Wenn wir mal wieder nach Dubai kommen, dann definitiv in dieses Hotel. Wahnsinn! wir waren begeistert - für jeden der das erste mal in Dubai ist kann ich / können wir dieses Hotel nur empfehlen.
Aufenthalt von 8 Nächten im April 2023
Antwort von Ekaterina Gey am 12. Apr. 2023
Dear Nico Maurice,Thank you for sharing your review.I am very happy to know that you had a memorable experience during your recent stay, enjoyed our hotel facilities and appreciated care and attention extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Heinz Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
top
Antwort von Ekaterina Gey am 2. Jan. 2023
Dear Heinz Thomas,Thank you for sharing your feedback.It was a pleasure to have you as our valued guest and I am happy to know that you truly enjoyed your experience. We look forward to welcoming you back again soon.Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Corinne Jacqueline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr schönes Hotel mitten in Dubai mit einem sehr großen Fitnessraum mit Aussicht. Das Frühstücksbuffet mit der Auswahl von verschiedenen Regionen der Welt ist großartig. Die Angestellten sehr zuvorkommend und hilfsbereit und die Aussicht aus dem Zimmer auf das Meer perfekt. Im 68 haben wir ausgezeichnet diniert und im Vault den Tag ausklingen lassen. Der Pool am Tag und in der Nacht ist eindrücklich.
Antwort von Ekaterina Gey am 30. Nov. 2022
Dear Corinne Jacqueline,Thank you for taking time to share your feedback on your recent stay at the JW Marriott Marquis Hotel Dubai. I truly appreciate you complimenting the service delivered by the team and I am glad to know you had an enjoyable dining experience at our restaurants. We look forward to having the opportunity to be of service to you in the near future.Sincerely, Ekaterina GeyDirector of Quality

8/10 – Gut

Jan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luxuriöses, gut ausgestattetes Hotel zu akzeptablen Preis. Schöne Zimmer, gute Betten. Lage im Business-Viertel, fußläufig keine Einkaufsgelegenheiten, Restaurants, Bars etc erreichbar. Dafür gibt es mehrere gute Restaurants im Hotel und eine Bar auf 300 Metern Höhe mit Super- Ausblick. Beim Frühstück ist es laut und wühlig, wenn man nach 8 Uhr kommt. Angebot am Frühstücksbüffet aber top.
Aufenthalt von 5 Nächten im November 2022
Antwort von Ekaterina Gey am 24. Nov. 2022
Dear Jan,Many thanks for sharing your feedback on your recent stay with us. It was a pleasure to have you as our guest at JW Marriott Marquis Dubai. I am glad to read from your comments that you had positive experience, overall and truly appreciated variety of dining options we have, as well as central location our hotel.Please be assured that your constructive comments have been taken on board positively and I sincerely apologize for any disappointment caused.We look forward to having the opportunity to welcome you back.Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Feriz

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles war Perfekt
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von Clara Mas am 2. Nov. 2022
Dear Feriz,Thank you very much for sharing your kind words with us. It was a pleasure to have you as our guest at JW Marriott Marquis Dubai and we are truly happy to read from your comments that you very much enjoyed your stay. Your valuable feedback is very much appreciated and we look forward to welcoming you back again soon.Sincerely,Clara Mas - Guest Relations

10/10 – Hervorragend

Hanjo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top Hotel
Aufenthalt von 10 Nächten im Juli 2022

2/10 – Ungenügend

Sibylle

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Marc

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2022

10/10 – Hervorragend

Horst

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding
Aufenthalt von 3 Nächten im April 2022

8/10 – Gut

Peter

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pool konnte man eigentlich nicht schwimmen, zu seicht. Zu wenige Schirme. Michelle in Rezeption war ein Star. Melina im Kitchen 6 war sehr freundlich und hilfsreich!
Aufenthalt von 5 Nächten im April 2022

10/10 – Hervorragend

Robert

Aufenthalt von 4 Nächten im März 2022

10/10 – Hervorragend

Silvia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Hotel mit guten Restaurants
Aufenthalt von 6 Nächten im Februar 2022
Antwort von NP am 27. Feb. 2022
Dear Guest, Your kind feedback is very much appreciated and we look forward to welcoming you back again soon. Kind regards, Nick Patmore Hotel Manager

10/10 – Hervorragend

Rahma

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war alles perfekt ! Mehr Luxus geht schon kaum noch. Sauberkeit war 1A - wir wollten die Zimmer auf hoher Etage, haben wir bekommen. Die Rezi war jederzeit für einen da , man musste kaum selber ein Taxi rufen, an Arbeitskräften wird nicht gespart !! Finde ich super ! Jeder hat seinen Bereich! Organisation super, alle super freundlich, Hotel sauber, das Frühstück war perfekt. Für jeden was dabei ! Herzhaft und süß , die Auswahl war gigantisch. Es gibt an diesem Hotel nichts zu bemängeln, die Aussicht von den Zimmern war zudem einfach traumhaft!
Aufenthalt von 8 Nächten im Januar 2022
Antwort von NP am 5. März 2022
Dear Rahma, Always a pleasure for the team to read such encouraging comments. We thank you for your post and we certainly look forward to welcoming you back again in the not too distant future. Kind regards, Nick Patmore Hotel Manager

8/10 – Gut

Angelika

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Dezember 2021

10/10 – Hervorragend

Christian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles top wie man es für ein 5* Haus erwartet. Gute Lage - tolles Gebäude - top Personal!
Aufenthalt von 13 Nächten im August 2021
Antwort von NP am 23. Sept. 2021
Dear Christian, Thank you for posting your review. It was a pleasure to have you as our guest at JW Marriott Marquis Dubai and we are happy to read from your comments that you very much enjoyed your stay. Your kind feedback is very much appreciated and we look forward to welcoming you back again soon. Kind regards, Nick Patmore Hotel Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im Juli 2021
Antwort von NP am 25. Aug. 2021
Dear Guest, Your kind feedback is very much appreciated and we look forward to welcoming you back again soon. Kind regards, Nick Patmore Hotel Manager

10/10 – Hervorragend

Daniela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel in der Business Bay
Das Hotel hat unsere Erwartungen gut erfüllt, trotz COVID Einschränkungen. Der Service war soweit gut, aber nicht immer überall durchgängig. Was wir ein bisschen vermisst haben, war z.B. die Begrüssung am Eingang. Uns wurde, als wir im Taxi ankamen, weder die Autotüre geöffnet, noch mit den Koffern geholfen. Das blieb auch in den darauf folgenden Tagen so. Aber wir hätten das in einem 5Sterne Haus erwartet. Die Suite war sehr schön, nur die Lichtsteuerung war etwas schwierig (mittels Schaltpanel).
Aufenthalt von 7 Nächten im Juni 2021
Antwort von NP am 12. Juli 2021
Dear Daniela, Thank you for sharing your review. It is really nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest. Please be assured that your constructive comments have been taken on board positively and we sincerely do apologize for any disappointment caused. Thank you once again for taking the time to provide us with feedback of your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guest. Kind regards, Nick Patmore Hotel Manager

10/10 – Hervorragend

Marco

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Mai 2021
Antwort von NP am 24. Juni 2021
Dear Marco, It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure. Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon. Kind regards, Nick Patmore Hotel Manager

10/10 – Hervorragend

georg

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2021

2/10 – Ungenügend

Mandeep

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
Absolutes NO GO.
Die Mitarbeiter am Empfang haben keinen Respekt und sind sehr sehr eingebildet. Gästen Wunsch wird angenommen aber nicht erfüllt. Wir haben jeden Tag nach einem Baby Bett gefragt und keins bekommen! Das Wasser ist so unrein, das man krank wird. Deshalb gibt es im Hotel für Zähneputzen extra Wasser Flaschen. Auf der 72. ETAGE gibt es VAULt Bar da trifft man auf einiges unerwünschtes. Wenn ihr mit Familie unterwegs seit meidet das Hotel.
Aufenthalt von 4 Nächten im Dezember 2020

10/10 – Hervorragend

Winfried, Dubai

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Frühstück Nettes Personal Sauber Manager u Assistent Manager Top
Aufenthalt von 7 Nächten im November 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dear and helpful staff, nice view, nicely located on the creak, nice for walking. shuttle bus to dubai mall. great morning buffet
Aufenthalt von 6 Nächten im November 2019
Antwort von BH am 9. März 2020
Dear Guest, It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure. Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon. Kind regards, Brian Hashkowitz Hotel Manager

10/10 – Hervorragend

Valorie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay was exceptional. This was by far one of the best lodging experiences I have had while on vacation in Dubai. The staff was amazing, making sure I had everything that I needed from: clean linen and towels, curling iron, phone charger, etc. I needed a curling iron for an event and they directed me to their "salon" which was located inside of the hotel. There, I was able to get a wash and curl along with mink eyelash applications for a reasonable price. My room was always cleaned properly twice daily. When I wanted to rest, I pressed the "keypad" to prevent housekeeping during the day and when I left for the evening and returned my room was clean and linens and bottled water restocked. Valet parking was a breeze. The bell's desk grabbed my luggage upon entering and exiting which made my day. The hassle of pushing around heavy suitcases, "no thanks". Dining was amazing with over ten different restaurants inside of the hotel. There's also bars and lounges inside which are pretty amazing. It's a very safe area and the walk at night has an amazing ambiance and view. Very close to almost everything in downtown Dubai. This will be my go-to hotel each time I visit Dubai. It is very busy, but as a solo traveler it worked well for me.
Aufenthalt von 8 Nächten im März 2024

10/10 – Hervorragend

Erica

Gut: Zustand der Unterkunft
Amazing
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Erica,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Wissam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious with several dining options, old building
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Wissam,Thank you for your review.I am happy to know that you had a pleasant experience, overall and appreciated variety of dining options that we have at the hotel.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Bella

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is beautiful. Everyone is very helpful. Best part is the free shuttle to and from Dubai Mall.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Bella,Thank you for your review.I am glad to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality and made you feel welcome. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

ANDRES FELIPE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is great.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear ANDRES FELIPE,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Railene Cristina, Orem

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel, great location, beautiful architecture, well maintained, beautiful and spacious rooms. Breakfast was amazing, they have so many restaurants inside the hotel with amazing food, upscale atmosphere, we were very impressed . All my tours picked us up at the hotel. We had the greatest time and the JW Marquis Dubai. Definitely would choose it again when we go back.
Aufenthalt von 6 Nächten im April 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Railene Cristina,Thank you for your review.I am delighted to know that you had a great stay experience and truly enjoyed various facilities and dining options that we have at the hotel. We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Walter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Walter,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Blondine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The most amazing experience I have with any hotel at this hotel! 10/10!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Blondine,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Hema

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Impeccable check in service. Excellent dinner and breakfast buffer. The staff are all excellent and go way beyond to ensure that you feel pampered and well taken care off. Beautiful 5-star property. I highly recommend. It was perfect.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Hema,Thank you for your review.I am delighted to know that you had a great experience and truly enjoyed dining at Kitchen 6, while the team looked well after you and exceeded your expectations by providing personalized service. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Abisola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the view and environment in general. Hated that there was no microwave to warm food.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Abisola,Thank you for sharing your review.I am happy to know that you had a pleasant experience, overall and enjoyed the views of Dubai from the comfort of your room.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Kate Folke

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic hotel with fantastic breakfast and the nicest staff 👏👏
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Kate Folke,Thank you for sharing your review.I am glad to read that you had a great experience and enjoyed breakfast at Kitchen 6, while the team ensured to look well after you.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Jessica

Mit einer Gruppe gereist
Gut: Ausstattung
The rooms are very spacious and the staff is very accommodating to your needs. I would definitely stay again !!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Jessica,Thank you for your review.I am delighted to know that you had an enjoyable experience and truly appreciated genuine hospitality of the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Jerome

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 star service! Staff went above and beyond to make sure our stay was to be remembered. This hotel has a nightclub and 19 restaurants a roof deck pool etc. This was probably the best location for Tourist who want to be near the Dubai Mall and the Burj Khalifa. Also its only 20 mins to the Marina where all the other hot spots are. I like this hotel because the Marina is overwhelming I wouldn’t want to be directly walkable to all the shops because I wanted to see the city. This was perfect and at night you can walk by a quiet canal with City views. This hotel has a grand view of the Burj Khalifa and all Dubai attractions. Pay a-little extra for a room with a view its worth every penny.
Aufenthalt von 5 Nächten im April 2024
Antwort von Ekaterina Gey am 27. Mai 2024
Dear Jerome,Thank you for your review.It is a pleasure to know that you had an enjoyable stay experience, truly appreciated central and convenient location of our hotel as well as genuine hospitality of the team. We hope to see you again as our valued guest whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Zhiqiang

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. It’s located near everything.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ekaterina Gey am 15. Mai 2024
Dear Zhiqiang,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay and truly appreciated convenient location of our hotel. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Ekaterina Gey am 14. Mai 2024
Dear Lisa,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 – Hervorragend

Loredana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at this hotel. We loved the convenience in the business area, we visited a lot of the places that were close to where we stayed. The breakfast that was included with our stay was excellent, a great variety of food options, including gluten free, also everything was of good quality. The staff was always very helpful with getting transportation throughout the week. The room was cleaned every day and always had chocolate on our pillows at night.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Ekaterina Gey am 15. Mai 2024
Dear Loredana,Thank you for sharing your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

6/10 – Okay

Jessica

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
This Marriott is close enough to some key sites in Dubai. However, it has the busiest and most chaotic lobby and driveway at all times of day. There are plenty of staff on hand to manage as best as they can, but it felt overwhelming. The hotel room was dated and not at the level of cleanliness I’d expect for a Marriott property. An easy update would be to put in different bedside tables and to update the lighting control. Additionally, at one point the hot water did not work in our room and the hairdryer inconsistently worked. Staff at the pool and French bakery were friendly, but got confused easily and moved slowly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ekaterina Gey am 13. Mai 2024
Dear Jessica,Thank you for taking the time to share your feedback.It is disappointing to know that your experience was impacted by the physical condition of the room and appliances functionality. Please accept my sincere apologies for the inconvenience caused. I have also shared your concerns with the appropriate department heads, so that we can together work on improvements. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality