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Bewertungen von Arabian Park Dubai, an Edge by Rotana Hotel

3 out of 5
Arabian Park Dubai, an Edge by Rotana Hotel
Al Jadaf Area, Oud Mehta Road, Near Latifa Hospital, Bur Dubai, Dubai

Bewertungen

8,8

Hervorragend

138 von insgesamt 215 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
48 von insgesamt 215 Gästebewertungen haben eine Bewertung von 8 - Gut" "
11 von insgesamt 215 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 215 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 215 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mohamad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Meine Erfahrung in diesem Hotel war absolut fantastisch. Adel, ein Mitarbeiter des Hotels, war äußerst hilfsbereit und freundlich. Er hat unseren Aufenthalt wirklich angenehm gestaltet, indem er uns bei allem, was wir brauchten, unterstützt hat. Die freundliche Art und die exzellente Servicequalität von Adel verdienen besonderes Lob. Er war immer lächelnd und bereit, alle unsere Fragen zu beantworten und unsere Wünsche schnell und effizient zu erfüllen. Diese Art von Service beeinflusst den Ruf des Hotels positiv und macht uns definitiv dazu bereit, wiederzukommen. Ich möchte Adel und das gesamte Team für ihre außergewöhnliche Gastfreundschaft danken und dieses Hotel jedem empfehlen, der nach einer erstklassigen Unterkunftserfahrung sucht.
Antwort von Stefan Schmid am 27. Mai 2024
Hello Mohamad,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you again in the soon future. Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Heinrich Stefan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal. Frühstück sehr abwechslungsreich. Aber leider etwas hellhörig.
Aufenthalt von 7 Nächten im April 2024
Antwort von Stefan Schmid am 7. Mai 2024
Hello Heinrich,Your feedback is greatly appreciated, and we are delighted to know that you had such a good stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Simon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft war sehr zuvorkommend und die Hotelzimmer waren immer sauber und modern.
Aufenthalt von 8 Nächten im März 2024
Antwort von Stefan Schmid am 15. Apr. 2024
Hello Simon,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Ekaterina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had only a few hours to recover from the flight. The hotel is top! The price-performance ratio is excellent.
Aufenthalt von 1 Nacht im März 2024
Antwort von Stefan Schmid am 27. März 2024
Hello Ekaterina,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Ljubica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gute Unterkunft, richtig freundliches Personal. Ich kann das Hotel echt empfehlen und würde jederzeit wieder dahin zurückkehren
Aufenthalt von 7 Nächten im März 2024
Antwort von Stefan Schmid am 25. März 2024
Hello Ljubica,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a nice stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Shala

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im März 2024
Antwort von Stefan Schmid am 21. März 2024
Hello Shala,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

Rahmani

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Stefan Schmid am 21. Feb. 2024
Hello Rahmani,Thank you for rating your experience with us on ebookers.We are happy to learn that your experience was a good one. We are looking forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Eleftherios

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk lady Mehera was fantastic!!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Stefan Schmid am 2. Feb. 2024
Hello Eleftherios,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your compliments. Our team looks forward to providing you with another memorable experience during your next visit.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Nonkululeko

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ahmed Sobih am 20. Dez. 2023
Hello,Thank you very much for rating us on Hotels.comWe are happy to learn that your experience was a remarkable one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Arabian Park Dubai Hotel Management

10/10 – Hervorragend

??

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Stefan Schmid am 27. Mai 2024
Dear Valued Guest,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Asehem

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bra hotell, personalet er hyggelig og service minded.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Stefan Schmid am 24. Mai 2024
Hello Asehem,Your feedback is greatly appreciated, and we are delighted to learn that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Mohd. Zama

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is very quick in service with smiling face. In short it was smooth n pleasant trip and stay hotel.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Stefan Schmid am 24. Mai 2024
Hello Mohd.Zama,Your feedback is greatly appreciated, and we are delighted to learn that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Fatima Zohra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked how beautiful and clean it was. The staff was very helpful, they offer bus shuttles to go around the city. The breakfast was delicious and copious ! There were a lot of amenities and the parking was very specious. Would definitely recommend !
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Stefan Schmid am 24. Mai 2024
Hello Fatima,Thank you for sharing your feedback on ExpediaIt is truly a pleasure to read how fantastic your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Mohammad khan

Gut: Ausstattung
Clean and friendly staff worth the price.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Stefan Schmid am 24. Mai 2024
Hello Mohammad,Thank you for sharing your feedback on Expedia.It is truly a pleasure to read how fantastic your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Muhamet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Mai 2024
Antwort von Stefan Schmid am 24. Mai 2024
Hello Muhamet,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Juwaria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staying at the Arabian Park hotel was worth it. The service was great, cleanliness was consistent and all the amenities were spot on 😊. I will definitely be coming back to this hotel for future vacations in Dubai.
Aufenthalt von 10 Nächten im Mai 2024
Antwort von Stefan Schmid am 24. Mai 2024
Hello Juwaria,Thank you for sharing your feedback on Expedia.It is truly a pleasure to read how fantastic your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bel hôtel
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Stefan Schmid am 17. Mai 2024
Hello Sarah,Thank you very much for your review on Expedia.We are happy to learn that your experience was a remarkable one. We wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Mohammad khan

Gut: Zustand der Unterkunft
Clean friendly staff worth the price
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Stefan Schmid am 17. Mai 2024
Hello Mohammad,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you again in the soon future. Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Leen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved staying there
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Stefan Schmid am 17. Mai 2024
Hello Leen,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in the soon future. Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

Hamid

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Un bel hôtel avec un bon rapport qualité-prix. Le personnel est très gentil et aux petits soins. Le buffet du petit déjeuner est bon et complet, on y mange de tout. Je recommande.
Aufenthalt von 11 Nächten im Mai 2024
Antwort von Stefan Schmid am 17. Mai 2024
Hello Hamid,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you again in the soon future. Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

Kevin

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The property is solid, the breakfast was outstanding. It is a busy property so make reservations early to choose your room. We like the larger room with the balcony as it was much larger than the lower rooms. What we didn’t like were the feather pillows and ultra firm bed. Wow, I need a massage after two nights. Other than that, the property is located close to the metro and we used it every day. Saved us a ton on taxis
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Stefan Schmid am 13. Mai 2024
Hello Kevin,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a good stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Pauline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were friendly and helpful when assistance was required
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Stefan Schmid am 10. Mai 2024
Hello Pauline,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in the soon future. Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

KAZUKI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
メトロの駅から離れているが、部屋は清潔で設備も問題なく使用出来た。朝食は種類豊富で満足できた。
Aufenthalt von 1 Nacht im April 2024
Antwort von Stefan Schmid am 9. Mai 2024
Hello Kuzuki,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice, clean hotel, Staff are very friendly and helpful. I had a problem with my accommodation which was sorted immediately. Would highly recommend.
Aufenthalt von 7 Nächten im April 2024
Antwort von Stefan Schmid am 7. Mai 2024
Hello Michelle,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Esther

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 start service at a great value . From Housekeeping, front desk to Concierge all the staff were nice and helpful ! I’m a Marriott member but I will definitely go back to this hotel !
Aufenthalt von 6 Nächten im April 2024
Antwort von Stefan Schmid am 7. Mai 2024
Hello Esther,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Eleanor

Aufenthalt von 7 Nächten im April 2024
Antwort von Stefan Schmid am 25. Mai 2024
Hello Eleanor,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

leny

Gut: Sauberkeit und Zustand der Unterkunft
Environnement sympathique proche de l’aéroport
Aufenthalt von 7 Nächten im April 2024
Antwort von Stefan Schmid am 7. Mai 2024
Hello Leny,Your feedback is greatly appreciated, and we are delighted to learn that you had good stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

juana

Aufenthalt von 13 Nächten im April 2024
Antwort von Stefan Schmid am 7. Mai 2024
Hello Juana,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 – Ungenügend

Ahmad

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
In my room the towels were dirty , no toiletries i reached lil early asked for early checkin i had an infant they said they are full and then charged me for a full day to get in the room .
Aufenthalt von 3 Nächten im April 2024
Antwort von Stefan Schmid am 3. Mai 2024
Hello Ahmad,We sincerely regret to learn that we missed the mark in meeting your expectations. Please rest assured that we will consider your feedback to enhance our product and service to better serve guests.Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Joseline

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo el personal muy amable, en especial Naseer del concierge. Los del restaurante, los de limpieza y hasta el encargado del gift shop. El hotel tiene traslado al Dubai mall y a la playa. Tiene opciones para comer dentro y fuera de la propiedad. No es de lujo, pero el servicio es 5 estrella. Super recomendado.
Aufenthalt von 6 Nächten im April 2024
Antwort von Stefan Schmid am 29. Apr. 2024
Hello Joseline,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. Our team looks forward to providing you with another memorable experience during your next stay.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Somnath

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff
Aufenthalt von 6 Nächten im April 2024
Antwort von Stefan Schmid am 29. Apr. 2024
Hello Somnath,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. Our team looks forward to providing you with another memorable experience during your next stay.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

sukhpreet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and convenient location
Aufenthalt von 1 Nacht im April 2024
Antwort von Stefan Schmid am 26. Apr. 2024
Hello Sukhpreet,Thank you very much for your review on Expedia.We are happy to learn that your experience was a remarkable one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Berhanu

Aufenthalt von 4 Nächten im April 2024
Antwort von Stefan Schmid am 26. Apr. 2024
Hello Berhanu,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 – Ungenügend

Rabah

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Unprofessional
Aufenthalt von 3 Nächten im April 2024
Antwort von Stefan Schmid am 26. Apr. 2024
Hello Rabah,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Inside the hotel it was like brand new, staff fantastic and the breakfast buffet was superb. Location of the hotel not ideal
Aufenthalt von 7 Nächten im April 2024
Antwort von Stefan Schmid am 26. Apr. 2024
Hello Peter,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

ires

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel was located near to plenty of supermarkets, food places & coffee shops that were open for 24 hours. Near the metro as well which was easy for us to get around
Aufenthalt von 4 Nächten im April 2024
Antwort von Stefan Schmid am 26. Apr. 2024
Hello Ires,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

Fabian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Elevator was slow, took forever to open which had a Total of 4 elevators in each floor. I waited for cleaner to come but I guess they show up on their schedule, but overall I like the hotel, especially their breakfast, it was so delicious!
Aufenthalt von 7 Nächten im April 2024
Antwort von Stefan Schmid am 26. Apr. 2024
Hello Fabian,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We will be considering your notes and work on for improvements.We are looking forward to providing you with another good experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Danie Laure

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2024
Antwort von Stefan Schmid am 22. Apr. 2024
Hello Danie,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 – Ungenügend

Daniel

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I told the property that I was unable to come to Dubai due to the floods. They did not show any sympathy and did not try to offer a refund or a future stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Stefan Schmid am 29. Apr. 2024
Hello Daniel,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly to contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Mubarak

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place is very close from city center. Staff are great , Ibrahim and Ali were very nice. Hotel is very clean and worth the price. Will stay here next time for sure
Aufenthalt von 2 Nächten im April 2024
Antwort von Stefan Schmid am 22. Apr. 2024
Hello Mubarak,Thank you very much for your review on Expedia.We are happy to learn that your experience was a great one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

6/10 – Okay

Sohaib

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
the day manager wearing glasses is extremely rude and doesn't care. Wasn't able to get the name however he wasn't professional and if you speak english or another language other then what he speaks than he shows attitude.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Stefan Schmid am 18. Apr. 2024
Hello Sohaib,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Caroline

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service. Clean and convenient. Good location.
Aufenthalt von 25 Nächten im März 2024
Antwort von Stefan Schmid am 17. Apr. 2024
Hello Caroline,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

8/10 – Gut

Bria

Aufenthalt von 4 Nächten im April 2024
Antwort von Stefan Schmid am 7. Mai 2024
Hello Bria,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Nancy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed my stay at this hotel and highly recommend.
Aufenthalt von 10 Nächten im April 2024
Antwort von Stefan Schmid am 17. Apr. 2024
Hello Nancy,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

zamir

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great and Comfortable
Aufenthalt von 5 Nächten im April 2024
Antwort von Stefan Schmid am 17. Apr. 2024
Hello Zamir,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

4/10 – Schlecht

Delbert

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Hard Beds
Aufenthalt von 1 Nacht im April 2024
Antwort von Stefan Schmid am 18. Apr. 2024
Hello Delbert,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Issayas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place for great price
Aufenthalt von 6 Nächten im April 2024
Antwort von Stefan Schmid am 17. Apr. 2024
Hello Issayas,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Jacquelien

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Stefan Schmid am 17. Apr. 2024
Hello Jacquelien,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Androu, glendale

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were on vacation for 18 nights and 17 days and also visiting family in Abu Dhabi this hotel Costumer service was so amazing and they were so friendly we all became very good friends and they treat you like king and queen from the restaurant to front desk to even the bell men I can’t wait to come back here.
Aufenthalt von 16 Nächten im März 2024
Antwort von Stefan Schmid am 17. Apr. 2024
Hello Androu,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 – Hervorragend

Fernanda

Gut: Sauberkeit und Zustand der Unterkunft
When I was call to the lobby for things I needed, they always hung up on me, terrible customer service..
Aufenthalt von 4 Nächten im März 2024
Antwort von Stefan Schmid am 18. Apr. 2024
Hello Fernanda,We sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager