Sehr geehrter Herr / Frau, ich danke Ihnen für Ihren Feed-back, Wir entschuldigen uns für die unbequem, Wir werden sicherstellen, dass dies nicht wieder passieren Wir hoffen, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Das Reservierungsteam

Dear Mr KELVIN, what a delight to notice we have been able to generate such a Waouh experience! Our leitmotiv remains towards you: Excellence once, Excellence all time! Looking forward welcoming you again soon!

Très cher Monsieur Thomas, Quel bonheur d'avoir pu générer cet effet 'WAOUH' de votre expérience chez Vous! Notre leitmotiv demeure: 'Excellence une fois, Excellente toutes les fois!'. Au plaisir de vous accueillir à la prochaine occasion Monsieur Thomas,

Très Monsieur Clovis, Nous avons été très honorés de satisfaire vos attentes. En espérant vous retrouver très bientôt, recevez Monsieur, nos voeux de bonheur pour la nouvelle année.

Merci pour ce commentaire Deric; nous sommes très heureux de savoir que nous avons été à la hauteur de vos attentes. A vous revoir très bientôt ! 😊

Très cher Monsieur FREDERIC, Nous sommes ravis d'avoir été à la hauteur de vos attentes. Votre satisfaction est notre leitmotiv. Nous sommes enthousiastes à l'idée de renouveler une telle expérience. Au plaisir de vous accueillir de nouveau,

Très cher hôte, Nous sommes honorés d'avoir été à la hauteur de vos attentes. Votre satisfaction demeure notre raison d'être. Au plaisir de renouveler l'expérience.

Dear Mr Barnabe, We are delighted to have been able to meet your expections. It was a real honour to host you. We are looking forward to reniew the experience.

Dear Guest, We are honored to receive such a pleasant mark from you! To offer you the best exprience is our core value. Looking forward to welcoming you again soon,

Dear Guest, Thanks for choosing us. We are delighted to notice your expections were met. As you so well stated, High standard of Hygiene, Friendliness and free Wifi are reasons why our guests come back. Looking forward to many more great experiences with you!

Très cher Arnaud, Votre appréciation de notre qualité de service nous honore. Au plaisir de vous accueillir de nouveau,

The management of the hotel and staff are grateful for your stay and kind review. We're looking forward to welcoming you again.

Thank you for your message, it was an honor to welcome you to the hotel, looking forward to welcoming you for future reservations Regards

Dear client, we are delighted you enjoyed your stay at our hotel which is henceforth your home. we are striving to give you the best of service and we hope next time everything will be perfect. Thank you for your confidence and your comment. we are looking forward to welcome you soonest. Best regards

Thank you Regards

Thank you Regards

Thank You for your feedback.

Thank you Mr Wilgon for choosing our hotel during your last stay in Douala. We look forward to welcome you once more. Regards!

Dear Guest, This is awesome, we thank you very much for the time you took to write about this.

Dear Guest, We are glad that you stayed with us. We hope to welcome you soon. Regards,

Dear Soraya, We thank you very much for your feedback and for choosing to stay with us. We hope you enjoyed and will recommend us. At hotel Residence La Falaise, Feel at Home. Regards,

Cher client, Nous vous remercions de nous avoir fait confiance et d'avoir séjourné avec nous. Au nom de l'ensemble de l’équipe, nous vous souhaitons un bon retour chez vous. Cordialement,

Thank you for choosing us

We Thank you for choosing us

Dear Guest, Thank you for you support and for staying with us. For your next trip we will make sure if you request to get you a quiet room (wourri river side) Feel at home at Hotel residence La falaise

Dear Guest, We thank you for your feedback and we are glad that you enjoyed staying with us. Always feel at Home, at Hotel Residence La Falaise

Chère client, Tout le plaisir a été le notre. Nous vous souhaitons une très belle année 2019. Surtout n'oubliez pas de revenir nous voir. Cordialement,

Dear Guest, We are very sorry that you did not enjoyed your stay with us, and that we had a bad experience. About the misunderstanding regarding city tax (government tax) we tend to sort it out directly by writing to Expedia. On behalf of the entire team, we sincerely apologize and will fix this. Thanks you for your feedback. Regards,

Thank you for choosing us. They are two hotels La Falais ein Douala: Bonanjo and in Akwa (a third opening in few months). The Swimming pool is not in Akwa, so for your convinience we put the shuttle at your disposal to take you there. We hope that you are enjoyed your stay with us. Regards,

Thank you very much for choosing us and for your feedback. will make sure to let know Emmanuelle and the rest of the team that you enjoyed your stay. We hope having you back soon. Best Regards,

We Thank you for choosing us Mr. EFRAIM, we hope you enjoyed staying with us, as we enjoyed having you as our guest. Regards, Feel at home at Hotel Residence La Falaise.

Dear guest, Thank you for your feedback. We take very seriously the comfort of our guests, reason why we do have inhouse updates ongoing like the Fitness zone and some rooms.. We hope you see it next time you visit us.

Dear Guest, We are very concerned about your feedback, and would like to know exactly what happened during your stay kindly email us: julienn@lafalaisebonapriso.com Sorry for the inconvenience caused, and we would like to ensure you that each of our guest its important therefore our team work hard to ensure they enjoy their stay each time they visit. Regards,

我々は私たちと一緒に滞在していただきありがとうございます。 私たちは、アフリカで最も優れたサービスと比較するために、私たちが常に最良のサービスを提供するために常に努力しています。 私たちはあなたをもう一度私たちと一緒に過ごすことができて嬉しく思います。 ホテルレジデンスラファライゼで、ホームで感じる。

Dear Mr Pene, Thanks to you and Ms your Mother for choosing to stay with us. We also thanks you on behalf of David for this very encoureaging feedback on his behalf. We will carry on doing our best to always satisfy you and make sure you enjoy your stay with us, the issue with the wi-fi will get sort out as we transfered this to the IT for reference. Thanks again and we hope to see more of you and friends choosing us soon. Regards, Room Division Manager

Mr Pascal, Nous vous remercions d'avoir pris le temps de communiquer et partager votre expérience avec nous. Les rénovations ainsi que notre programme de fidélité, sont la pour rendre votre séjour toujours plus unique, nous serons plus qu’honorer de vous compter comme client fidèle dès votre prochain séjour. En espérant vous revoir de nouveau. Best regards,