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Bewertungen von AmericInn by Wyndham Johnston Des Moines

2.5 out of 5
AmericInn by Wyndham Johnston Des Moines
5050 Merle Hay Road, Johnston, IA

Bewertungen

8,0

Sehr gut

340 von insgesamt 894 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
297 von insgesamt 894 Gästebewertungen haben eine Bewertung von 8 - Gut" "
151 von insgesamt 894 Gästebewertungen haben eine Bewertung von 6 - Okay" "
78 von insgesamt 894 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 894 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

KAREN

Geschäftlich gereist, Mit einer Gruppe gereist
Unique: windows do not have locks. Feel unsafe. No elevator.
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Chris

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Service Representative am 2. Mai 2024
I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay with us. We hope to see you again in the future.

10/10 – Hervorragend

Denice

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Service Representative am 2. Mai 2024
Thank you for your feedback! I am happy to hear that you enjoyed your recent stay with us! Hope to see you again!

10/10 – Hervorragend

Tamara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable and close to God and shopping.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Service Representative am 2. Mai 2024
I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again!

8/10 – Gut

Everett

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed the fact that it was easy to get to right off the interstate, but you have to drive through a car dealership parking lot to get to it! The one thing we did not like about this particular motel was although the breakfast was somewhat hot and plentiful, they are not diabetic friendly at all! When asked about certain things such as sugar free syrup for the waffles, or anything else sugar free they just look at you like your some kind of freak! Other than that it is a great place to stay!
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Service Representative am 25. Apr. 2024
Thank you for your feedback! I am delighted to hear that you were able to enjoy your stay with us! I would like to offer my sincerest apologies for not being very diabetic friendly. We will change that, I am sorry to hear that our staff looked at you that way. We sincerely hope to see you again in the future.

10/10 – Hervorragend

Pastor

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

pam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to find and easy parking. Room was very clean. Beds comfortable. Breakfast was good. Front desk and breakfast crew were very customer service oriented. Would stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Representative am 25. Apr. 2024
Thank you for your feedback! I am truly delighted to hear that you enjoyed your stay and that you were able to enjoy our amenities. I am also happy to hear that our staff made you feel welcome! We hope to see you again!

6/10 – Okay

Sasikumar

Gut: Ausstattung
Staff allocated unclean room and then another room for which access keys did not work. Had to climb down a floor every time to the reception because of this
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Service Representative am 4. Apr. 2024
My sincerest apologies for the inconveniences you experienced during your recent stay with us. Please rest assured that we have reached out to housekeeping to ensure that this does not happen again.

10/10 – Hervorragend

Sasikumar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Value for money
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Service Representative am 4. Apr. 2024
I am delighted to hear that you enjoyed your stay with us! We hope to see you again!

6/10 – Okay

Irene

Geschäftlich gereist
My room had a lovely view of the pool. The property is older but fairly well maintained.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Representative am 27. März 2024
Thank you for your feedback! I would like to apologize for any inconvenience you may have experienced. We hope to see you again!

6/10 – Okay

Nancy

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The room was pretty dirty when we arrived, recepricles and outlets were loose from Walls and baseboards were loose too, which although not seeing any makes me nervous about things crawling through. There was no screen on window. I have a baby and four year old twins With me. I expected better from a hundred dollar hotel. The hot breakfast was very tasty.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Representative am 26. März 2024
I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay. Thank you for bringing these issues to our attention. I would like to reassure you that they are being fixed as we speak. We sincerely hope to see you again.

10/10 – Hervorragend

luis Alberto

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent team members. Nice breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Representative am 20. März 2024
Thank you for your feedback and your kind words! I will share your comments with the staff who will be as pleased as I am to hear.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A-1
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Service Representative am 15. März 2024
I am truly delighted to hear that you enjoyed your recent stay with us! We hope to see you again in the near future!

4/10 – Schlecht

Mark

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Service Representative am 7. März 2024
Thank you for your feedback. I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay. We hope to see you again!

8/10 – Gut

John

Gut: Personal & Service
Just Ok
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Representative am 7. März 2024
Thank you for your feedback! I would like to apologize for any inconvenience that you may have experienced during your recent stay. We sincerely hope to see you again!

10/10 – Hervorragend

Anthony

High value
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Representative am 7. März 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us and I would also like to thank you for the books as well! We hope to see you again!

8/10 – Gut

Bruce

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Representative am 27. März 2024
Thank you for your feedback! I am happy to hear that you enjoyed your recent stay! We hope to see you again!

10/10 – Hervorragend

Lalinne

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We like the hot breakfast of making your own waffles, sausage, eggs, and biscuits and gravy. It was nice to have orange juice, coffee, and teas too. Since we're in a time crunch, we like the convenience of NOT having to find breakfast elsewhere.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Service Representative am 7. März 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! It was wonderful meeting you! We hope to see you again!

10/10 – Hervorragend

Corwin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Pleasant staff and nice room
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Service Representative am 23. Feb. 2024
Thank you for your feedback! It was wonderful meeting you. I am delighted to hear that you enjoyed your stay with us and hope to see you again!

8/10 – Gut

Wally

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Large rooms, clean. No elevator, so you must travel light. Nice breakfast. Woukd stay again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Service Representative am 23. Feb. 2024
I am delighted to hear that you enjoyed your stay with us! I do apologize for not having an elevator.

2/10 – Ungenügend

Kim

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty, curtains and chair were soiled. Won’t stay again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Service Representative am 13. Feb. 2024
Thank you for your feedback. I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay with us! I have reached out to the staff in regards to these issues and we are correcting them as we speak.

10/10 – Hervorragend

Alejandra

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 13. Feb. 2024
I am delighted to hear that you enjoyed your stay with us! We hope to see you in the future!

4/10 – Schlecht

Mark

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Service Representative am 7. Feb. 2024
Thank you for your feedback! I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay with us. We hope to see you again.

10/10 – Hervorragend

Kathryn

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Easy check-in process and the staff is great. Breakfast served has hot and cold options which was a nice surprise as well. Overal, I am very impressed with this hotel and staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Service Representative am 7. Feb. 2024
Thank you for your feedback! I am delighted to hear that your stay was an enjoyable one. I am also very happy to hear that you enjoyed breakfast. I will pass on your comments to our who will likewise be delighted! We hope to see you again in the future should your travels return you Johnston, IA again!

10/10 – Hervorragend

ALONSO

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and welcoming
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 31. Jan. 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again in the future!

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Service Representative am 29. Jan. 2024
Thank you for your feedback! I am happy to hear that you enjoyed your stay with us! I would like to apologize for any inconveniences that you may have experienced during your recent stay as well. We hope to see you again in the future.

8/10 – Gut

Andrea

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 29. Jan. 2024
I am delighted to hear that you enjoyed your recent stay with us! I hope to see you again in the near future!

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked last second to stop, sleep, and leave, and it was very nice. Checked in after midnight with friendly staff. Breakfast was typical fare. Overall very happy with the choice to stay here. If you're looking for a reasonably priced night or two in Des Moines, you can book with a high degree of confidence that you'll find great value here.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 26. Jan. 2024
Thank you for your feedback! We are truly delighted to hear that you enjoyed your stay with us! We hope to see you again should your travels bring you back to Johnston again!

8/10 – Gut

Jon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Good
I have stayed here many times. Close to restaurants. Clean, heat works well, good water pressure. Breakfast is very good, the usual, waffles, sausage, eggs, b&g, cereal, breads and fruit.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Service Representative am 25. Jan. 2024
Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us once again. We look forward to seeing you again next time your in town. Have a wonderful day!

2/10 – Ungenügend

Chaya

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 25. Jan. 2024
I would like to offer my sincerest apologies for the inconveniences you may have experienced during your recent stay with us. We hope to see you again.

8/10 – Gut

jim

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Value
I booked this for the inexpensive price. That considered 8/10. Nothing special but the value was good.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 26. Jan. 2024
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! We hope to see you again!

10/10 – Hervorragend

Franchesca, Des Moines

Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 25. Jan. 2024
Thank you for your feedback! We hope to see you again should your travels return you to Johnston again.

6/10 – Okay

Barry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bored in Johnson
Everything was great until we had no TV for the last day and a half. Very long day without TV and so cold outside could not do anything.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 25. Jan. 2024
I would like to offer my sincerest apologies for the inconveniences you experienced during your recent stay. We hope you will consider staying with us again.

10/10 – Hervorragend

Barry

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Service Representative am 15. Jan. 2024
I am truly delighted to hear that you enjoyed your recent stay with us! We look forward to seeing you again should your travels return you to Johnston again!

10/10 – Hervorragend

Dean

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 13. Jan. 2024
Thank you for your feedback! We are delighted to hear that you enjoyed your recent stay with us! Hope to see you again in the future!

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always appreciate staying at this place each year I travel to Rapid City for wrestling.
Antwort von Guest Service Representative am 13. Jan. 2024
It was wonderful having you stay with us as always! We look forward to seeing you next year!

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay.
Antwort von Guest Service Representative am 13. Jan. 2024
I am truly delighted to hear that you enjoyed your recent stay with us! We sincerely hope to see you again soon!

2/10 – Ungenügend

lori

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I didn't like anything about this property. I will never stay there again. Cold air poured in around the window, I couldn't charge my phone, the TV didn't work.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Service Representative am 13. Jan. 2024
I would like to offer my sincerest apologies for the inconveniences you experienced during your stay! I have reached out to maintenance and they are currently fixing these issues as we speak!

4/10 – Schlecht

Wayne L Decker Decker Tractor

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 13. Jan. 2024
I would like to offer my sincerest apologies for the inconveniences that you experienced during your recent stay with us!

10/10 – Hervorragend

Kory

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beat my expectations
The room was clean, the bed comfortable and the water hot. Also a solid breakfast! Was a welcome surprise for the low cost. Came away impressed and would definitely stay again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Representative am 13. Jan. 2024
It was wonderful having you stay with us! We are delighted to hear that you enjoyed your stay! Hope to see you again!

10/10 – Hervorragend

Julie

Antwort von Guest Service Representative am 13. Jan. 2024
I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again!

10/10 – Hervorragend

Connie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Stay At Americinn Inn
Great Breakfast, Clean Rooms. Asked to be on the 1st floor and you made that possible.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Service Representative am 13. Jan. 2024
I am delighted to hear that we were able to accommodate your request and that you enjoyed your stay! We hope to see you again!

4/10 – Schlecht

Julia

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our room was not cleaned in the 3 days we stayed there. We didn't get clean towels or our beds made. I asked at the desk and they said they were down to one housekeeper, but that doesn't excuse a basic service that you pay for.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Guest Service Representative am 13. Jan. 2024
I would like to offer my sincerest apologies for the inconveniences that you experienced during your recent stay.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Service Representative am 13. Jan. 2024
We are delighted to hear that you enjoyed your recent stay with us! Hope to see you again soon!

10/10 – Hervorragend

Jose, Bellevue

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Services am 26. Dez. 2023
Thanks for the review. We hope to serve you again soon.

2/10 – Ungenügend

Jake

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Mouse droppings in my room. Upgraded room had a cockroach wandering.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Service Representative am 21. Dez. 2023
Thank you for your feedback. I would like to offer my sincerest apologies for the inconveniences you experienced during your recent stay. I would like to reassure you that we have had an exterminator out to the property and they do come on a regular basis. We hope to see you again.

10/10 – Hervorragend

Keith

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No clear entrance driveway
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Service Representative am 21. Dez. 2023
Thank you for your feedback! I do agree that it is a little tricky locating the hotel. I am however glad that this did not deter you from being able to enjoy your recent stay with us! Hope to see you again!

6/10 – Okay

Alliyah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Honestly this is a solid hotel if you’re looking for to stay a night or two in the Des Moines/Johnston area. The only thing is it just needs to be updated would be nice if it also included a hot tub in the pool area, besides that can’t complain a very solid hotel.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Service Representative am 21. Dez. 2023
Thank you for feedback! I am happy to hear that you were able to enjoy your stay with us even without a hot tub. We hope to see you again in the future!

10/10 – Hervorragend

Jon

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Clean, quiet, comfortable. Will stay again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Service Representative am 21. Dez. 2023
Thank you for your feedback! I am delighted to hear that you enjoyed your recent stay with us! Hope to see you again soon!

8/10 – Gut

Andie

Gut: Sauberkeit und Personal & Service
The room itself was recently redone and was nice- comfortable and quiet. I always appreciate when the sink and the toilet/shower are separated. My biggest complaint was that the lighting in the bathroom area was dim and hard to do makeup under. The hallways and common areas had not been redone, but they were clean and comfortable anyways. The breakfast was really good- they made sure things were ready for us early since our team had to leave really early in the morning. They had the exact same things every day, which I appreciated knowing what to expect. There were dogs, which I was expecting to be a nuisance, but I never heard them once I was inside my room. You could hear some barking in the halls, but that was it. The hotel just happened to be in a kind of awkward spot where there were a lot of people hanging around outside (hotel guest just smoking? Random people? Who knows.) I was traveling with students (ages 14-18) and I did not really feel comfortable having them out and about in common areas.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Service Representative am 15. Dez. 2023
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! I will have maintenance look into the lighting issue in the rooms. I would like to offer my sincerest apologies that the smokers outside caused you discomfort. We hope to see you again!