Thanks for the kind review Steven,We hope to see you again soon.

Hi David, thank you for the review, they all help

Hi David, We make it clear on booking that there is no breakfast, but give options of very local partners who do open for breakfast, information is provided in the rooms, I hope that was there?There isn't much we can do about the flight path, this doesn't impact too many guests thankfully, and we do have additional tea and coffee provisions if required, I am sorry if there wasn't enough in the room to begin with.

Hi, we are sorry to see your review, most leave us really positive feedback but occasionally we do not meet guests expectations or satisfaction, there is a pub on site and we operate rooms above.I'm sorry about your colleague and her shower, if we had been informed at the time, we might have been able to help.as for the poor condition of the rooms, we (as can be seen from other scores) get generally positive reviews for the rooms so if you could pass on further details I would appreciate it so that we can fix whatever was wrog for future guests.Thank you so much for your feedback, it all helps us to improve our offering.Kind regardsLee