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Bewertungen von Leonardo Hotel East Midlands Airport

4 out of 5
Leonardo Hotel East Midlands Airport
Castle Donington, Derby, England

Bewertungen

8,4

Sehr gut

418 von insgesamt 945 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
340 von insgesamt 945 Gästebewertungen haben eine Bewertung von 8 - Gut" "
121 von insgesamt 945 Gästebewertungen haben eine Bewertung von 6 - Okay" "
40 von insgesamt 945 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 945 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Etwas abgenutztes Hotel
Ein etwas abgebrocktes Hôtel, die Zimmer waren Anfangs eiskalt. Bilder sehen besser aus als die Wirklichkeit. Frühstück zwar typisch Englisch was ja gut ist, aber hier war es nicht doll. Lieblos
Aufenthalt von 1 Nacht im November 2021

8/10 – Gut

Bettina

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hotel ok, Pool nicht nutzbar!
Hotel war ok, etwas in die Jahre gekommen. Der Pool ist eigentlich nicht nutzbar, da ständig öffentliche Schwimmkurse stattfinden!! sehr schade. Frühstück war gut, Parkplatz mit 5 GBP sehr gut, gute Lage nahe der Autobahn
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Nicole am 21. Dez. 2019
Thank you for your rating, Look forward to welcoming you back Many Thanks

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Daniel P am 12. Juli 2019
Thank you for taking the time to review our hotel. I am very pleased to read that you enjoyed your stay with us. We do hope to be welcoming you back to Jurys Inn East Midlands Airport in the future. Best regards, Daniel Price General Manager

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property and great staff, my only complaint was that is was expensive
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Clyde

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
The bedside table had dirty cup or glass rings all over it. Everything else was great though.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nicole am 23. Mai 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was ready for us ahead of check-in time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nicole am 23. Mai 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

4/10 – Schlecht

Mark

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overpriced ripoff Desperately needs updating and smells like a post office Que on a Monday morning
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nicole am 23. Mai 2024
Thank you for your rating, I am disappointed that your stay on this occasion did not live up to expectations. I do hope we get the opportunity to welcome you back and redeem ourselves.Many Thanks

10/10 – Hervorragend

Brian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only problem we had was. The price of food and drink very expensive.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nicole am 23. Mai 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

8/10 – Gut

Nicola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Plus points were a large clean room, a few minutes walk to the airport, and the restaurant was a nice environment with very good food (much better than the last airport hotel we stayed in). We heard a lot of noise from the corridor during the night, so not as soundproofed from that side as it could have been. Reception staff sent us on a very long way round to our room, yet there was a much quicker way. We’d stay here again if flying from East Midlands.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole am 23. Mai 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
So easy for the airport
Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole am 23. Mai 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

8/10 – Gut

Lynne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient airport hotel.
Booked fly drive package at an excellent rate. Long term parking was very busy and got the next to the last space. Hotel ideally situated for airport.Within walking distance of departures although would be challenging with a lot of luggage. Room was clean and bed comfy. Bathroom was functional but very dated. Food in hotel was okay for an airport hotel but very expensive as was drink. £9.50 for a large glass of wine. Would use again though for a relaxing start to a holiday.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

8/10 – Gut

Colm

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient but closed too early for food and beverages , check in was not available for all the group being that it was early
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

8/10 – Gut

erica

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

10/10 – Hervorragend

Anthony, Wakefield

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

8/10 – Gut

Cynthia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

6/10 – Okay

Bronya

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we look forward to welcoming you back.Many Thanks

8/10 – Gut

Adrian

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Ideal for what we wanted
It’s in a perfect location on the doorstep of East Midlands Airport, 5 min walk to the terminal. Been before. It’s not perfect by any means, staff friendly and my only issue was a broken tap in the bathroom, still operable but as a standard should not of been let out til fixed. Would I stay again? Yes
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we are delighted you had an enjoyable visit although there was a maintenance issue with your tap. I do apologise for this.We will look forward to welcoming you back.Many Thanks

8/10 – Gut

Cynthia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Adequate but disappointing
Room needs refurbishing, not up to 4* standar - didn’t use other facilities so can’t discuss it.
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Rosalie

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Jennifer

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Carolyn

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Dawn

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nicole am 13. Jan. 2024
Thank you for your rating, we are delighted you had an enjoyable stay and look forward to welcoming you back.Many Thanks

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
NIce Airport Hotel
firstly there is no lift and being a pensioner with heavy bags that not good? but staff were very helpful and offered their help to get bags up and down stairs the hotel was nice and had been revamped the pool area was a complete letdown the pool is like a children's pool I had to ask the staff to restock the wet bags soap and shampoo in the changing rooms as all empty also I made a note to tell the staff that the filter in the bottom of the pool cover ( size of the large dinner plate ) was not secure and you could get it to float away exposing the workings this was very unsafe were children were playing and the pool should not have been open to public until the repair had been made. they made a note of my comments i only hope the made the repair
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 13. Jan. 2024
Thank you for your rating, we are delighted you had an enjoyable stay minus the issues experienced with the leisure club. This has been fed back to the manager.Many Thanks

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Nicole am 13. Jan. 2024
Thank you for your rating, we are delighted you had an enjoyable stay and look forward to welcoming you back.Many Thanks

10/10 – Hervorragend

Anne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 13. Jan. 2024
Thank you for your rating, we are delighted you had an enjoyable stay and look forward to welcoming you back.Many Thanks

10/10 – Hervorragend

ann

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nicole am 13. Jan. 2024
Thank you for your rating, we are delighted you had an enjoyable stay and look forward to welcoming you back.Many Thanks

10/10 – Hervorragend

Carrolle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Absolutely lovey friendly staff. We were very tried on arrival but soon perked up after a fabulous welcome from your excellent bar man. It was New Year’s Eve and your manger gave us lo lovely glass of fizz. The bed was comfortable, and the shower just right. Thanks to all. You did a brilliant job!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 6. Jan. 2024
Thank you for taking the time to write a review. We are delighted you had such an enjoyable visit and the team looked after you.Your kind words are very much appreciated and we look forward to welcoming you back in the future.Many Thanks

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good overnight location
Convenient location. Average food offerings and long queue at bar to order food and drinks.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Oana

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

8/10 – Gut

Ayman

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reasonable hotel, clean & safe
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Excellent position for the airport 5 minutes away. The floorboards were very creaky every time you walk on them
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

8/10 – Gut

Christophe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good aiport hotel
Hotel OK for short stays, very well located and friendly staff with a very useful early breakfast and 24 hours reception, good wi-fi and bar is nice
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Keith

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Ruth

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

2/10 – Ungenügend

Stephen

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for taking the time to write a review. I am disappointed to see that there was aspects of your stay you did not enjoy which reflects in your overall rating. For this I do apologise.I hope we get the opportunity to welcome you back and restore your faith in us.Many Thanks

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As a former guest, continued to meet our expectations, though mention must be made of high spririted party guests spoiled the tone in the bar area with repeated unnecessary language in a public area.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Warren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenience of the airport
Antwort von Nicole am 6. Apr. 2024
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
More thought plesse
Stayed at this hotel a few times now but not sure if we will stay again. All was well until around 8.30 pm when the family next door to our room arrived. The screaming, shouting (from both parents and children ) and crying was ridiculous and went on until after 10.00 pm.when we had to request another room so we could get some sleep for an early flight We had been put into an interconnecting room with the family making the noise even worse despite the family being well known to the hotel staff and in their words 'use the hotel regularly ' this coming to light when I complained. I understand 10pm isnt late but bearing in mind this is an airport hotel and many guests are there overnight for early morning flights I think a bit more thought about room allocation wouldnt go amiss.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, I am disappointed to read there was aspects of your stay you did not enjoy and was disturbed by another guest. We try our upmost to allocate guests rooms according to their nature of their visit and are mindful of guests who are going on holiday due to our location. On this occasion we got this wrong and for that we do sincerely apologise. If you do decide to stay with us again, please contact us directly so we can allocate you one of our rooms to the back of the hotel that are quieter.Many Thanks

10/10 – Hervorragend

STEPHEN

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

8/10 – Gut

Geraldine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service and friendly staff,room spotless the only fault was the floor creek so every time you went to the toilet it woke my partner up. Food and drink good although rather pricey but you expect this at an airport hotel,Would recommend this hotel
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Alan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's closeness to the airport I was travelling from and the ability to leave the car there whilst away.
Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

8/10 – Gut

Bronya

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

8/10 – Gut

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was the first time that I and my husband had stayed at the Leonardo Hotel, East Midlands Airport. We had a good overnight stay before flying on holiday the next day and even had some friends join us for a drink in the evening. We liked the relaxing atmosphere of the hotel's bar areas. We also liked the fact that, having used our airline's 'twilight' check in service for our main luggage, we were able to walk up to the airport departures area with just our hand luggage on the morning of our flight. We would certainly stay at this hotel again when going on holiday.
Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A perfect stay to start our holiday
Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks

10/10 – Hervorragend

Austyn

Aufenthalt von 1 Nacht im November 2023
Antwort von Nicole am 30. Dez. 2023
Thank you for your rating, we are delighted you enjoyed your stay and look forward to welcoming you back!Many Thanks