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Bewertungen von Renaissance Denver Central Park Hotel

4 out of 5
Renaissance Denver Central Park Hotel
3801 Quebec St, Denver, CO

Bewertungen

8,0

Sehr gut

491 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
222 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 8 - Gut" "
134 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 6 - Okay" "
91 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
73 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

thiago

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice trip
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Yi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Michael H., Rio Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Genesa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent facilities. Enjoyed my stay. They do hold the deposit on your card for up to 10 days, so make sure you use a credit card to hold the room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 26. Mai 2024
Dear Genesa, Thank you so much for taking the time to leave us a review, we greatly appreciate it.We are thrilled to hear that you enjoyed the facilities and had a great stay! As for the deposit, this is an industry-standard, and we are pleased it did not impact your overall experience. We hope you choose to stay with us again next time you are in the area!

8/10 – Gut

Bethany

Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Joshua D, Rockville

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Cherish Marie

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The property is amazing and the staff is top of the line!! Surrounding area does not do this place justice. You are safe and secure here. Very classy
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Cherish,Thank you for your kind words! We're delighted you found our property excellent and our team top-notch. It's also great to know you felt safe and secure and enjoyed our elegant atmosphere. We look forward to welcoming you back to Renaissance Denver Central Park Hotel for another exceptional stay.

10/10 – Hervorragend

Rona

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked the balcony. People were very friendly. A microwave in the room would have been nice.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Rona,Thank you for choosing Renaissance Denver Central Park Hotel. We're glad you enjoyed your balcony and the hospitality of our team. We also appreciate your feedback regarding the microwave and will consider this as we strive to improve our guest amenities. It was a pleasure to host you, and we hope to welcome you back for another comfortable stay.

10/10 – Hervorragend

Abelardo castillo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Abelardo,We're delighted to hear you had a five-star experience with us. Your appreciation for our services motivates our team, and we look forward to welcoming you back to Renaissance Denver Central Park Hotel for another exceptional stay!

6/10 – Okay

Alisha, Carrollton

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Diana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
More parking when arriving and checking in
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 10. Mai 2024
Dear Diana, Thank you for your perfect rating of Renaissance Denver Central Park Hotel! We appreciate your feedback regarding parking and hope to welcome you back soon.

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everyone was extremely friendly and very helpful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Dear Susan,Thank you for sharing your experience at Renaissance Denver Central Park Hotel. We're so glad you noticed our focus on friendly and attentive service! The pleasure was all ours, and we hope you return soon.

10/10 – Hervorragend

Zelina

Mit der Familie gereist
Hospitality is amazing
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Zelina,Thank you so much! We work hard to deliver unparalleled hospitality at Renaissance Denver Central Park Hotel and are proud to be recognized for our efforts. Please come back to see us again soon.

10/10 – Hervorragend

Keylantra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Jeremiah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Manuokai

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great amenities, staff, and clean!
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Manuokai,It is wonderful to know that you had an excellent experience with us at Renaissance Denver Central Park Hotel! We are humbled by your kind comments about our excellent amenities, hospitable team, and dedication to cleanliness. Thank you for your perfect rating, and we hope you return soon.

10/10 – Hervorragend

Dora

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

LaNitreya J, Fort Worth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and friendly staff. Clean and welcoming. Will definitely recommend and return.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear LaNitreya,Thank you for staying with us during your time in Denver and for recommending us to your fellow travelers! We take great pride in providing our guests with impeccable facilities and exemplary service, so we are pleased that this was reflected in your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

10/10 – Hervorragend

Estefani

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved our stay here at the Renaissance Hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Estefani,We're always delighted to hear that our guests have had such an enjoyable experience! From all of us at Renaissance Denver Central Park Hotel, thank you for taking the time to share your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.

4/10 – Schlecht

Sylvia

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Latrica

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
There was hair in the bed under the comforter as well as the hand towel that was hanging in the bathroom.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Latrica,Thank you for staying with us during your time in Denver. We regret to learn that you were not fully satisfied with your experience. Your feedback will be shared with housekeeping to ensure our high standards of cleanliness are being met. It is our hope that you will give us another chance in the future to change your perceptions and deliver a seamless stay worthy of a perfect rating.

6/10 – Okay

Kimyatta

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Really good but was under construction while my stay
Aufenthalt von 3 Nächten im Januar 2024
Antwort von General Manager am 22. Apr. 2024
Dear Chris,Thank you for your patience while we update the property. We're glad you enjoyed your visit, and we hope to see you again soon at Renaissance Denver Central Park Hotel.

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was clean staff was helpful
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Sarah, It makes us so happy to hear about your recent experience at Renaissance Denver Central Park Hotel. Our entire staff works hard to ensure our accommodations are comfortable while providing impeccable service to our guests. To hear they met the mark brings joy to our hearts. Thank you for taking the time to provide your five-star review. We look forward to hosting you again when you're in town.

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good recommended
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Luis,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.

8/10 – Gut

Adrian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was good, staff was good, room was clean
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Adrian,Thank you for choosing Renaissance Denver Central Park Hotel! We're pleased to hear that our team and the cleanliness of your room met expectations. It was a pleasure having you stay with us, and we look forward to welcoming you back for another delightful experience!

10/10 – Hervorragend

Flavio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service was great.. Restsurant service was a bit slow, for breafast.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 19. Apr. 2024
Dear Flavio,Thank you for sharing feedback on your time at Renaissance Denver Central Park Hotel. It's wonderful to hear your stay was pleasant and that our team provided outstanding service. We look forward to your next visit. Thanks again for your review!

10/10 – Hervorragend

Louis

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Alexander, Newport Beach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staff, large size rooms with big bathrooms. Only negative is that it's located in an industrial area with no good place to walk or run
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Alexander,Thank you for your honest review. It's wonderful to know our spacious accommodations added to your experience, and we appreciate you mentioning our hospitable team. Regarding our location, we understand that it may not be convenient for everyone. However, we do our best to provide information on nearby attractions to make our guests' stay as enjoyable as possible. Take care, and we hope to welcome you back the next time you visit Denver.

10/10 – Hervorragend

Troy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I will say, pulling up your questioning your decision. Once inside everything melts away and then you realize this is where I can enjoy myself morning, noon and night. Will be back for sure. Great job to the staff!!
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Troy,Thank you for choosing Renaissance Denver Central Park Hotel. We trust you had a comfortable and relaxing stay. Our team hopes to welcome you back soon!

4/10 – Schlecht

Marie

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
When we checked in the staff member shared no information in regard to the property. We knew nothing about dining or that the pool was closed. There was also no information in the rooms. The fire alarm went off at 2am leaving guest outside with a nothing more than you can go back to your rooms 20 minutes later. The staff at the establishment barely speaks and is unwelcoming.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Marie,We're saddened to hear about your experience. Please accept our apologies for any disappointment with the service you received upon arrival and for any issues with the fire alarm. This does not reflect our usual accommodations, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.

10/10 – Hervorragend

Ryan

Gut: Personal & Service und Zustand der Unterkunft
The staff were so friendly and accommodating. Plus they were training someone new and you could tell that they are kind to their staff, as well.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Ryan,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you! Thank you for your kind review and perfect rating, and we hope you return soon.

10/10 – Hervorragend

JoAnn

Always welcoming & quiet sleep
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear JoAnn,Thank you for your recent stay at Renaissance Denver Central Park Hotel. It's terrific to hear you had the peaceful and comfortable visit we strive to provide to all our guests. We look forward to welcoming you back for another relaxing getaway in the future.

10/10 – Hervorragend

LaToyia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff were helpful! Housekeeping was also great!
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear LaToyia,Thank you for your kind review and perfect rating! Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. It was a pleasure having you here at Renaissance Denver Central Park Hotel, and we hope you return soon.

10/10 – Hervorragend

Jesus Antonio

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Kodie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was nice but there was bums Pan handling around the property and the parking garage was dirty too. Needs fresh new paint and a nice pressure wash.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Kodie,Thank you for staying at Renaissance Denver Central Park Hotel. Though we are glad you enjoyed our property overall, we regret that other aspects of your stay fell below your expectations. Rest assured, our team is committed to positive change, so we will reflect upon your concerns and work together to address them. Nevertheless, it is our hope to welcome you back someday for an experience that is nothing short of exceptional.

10/10 – Hervorragend

Denia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Hilario

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
That pool table didn't work and hot tub but loved hotel beautiful place will be going back loved game room and pool bar made me amazing drinks hopefully be back soon
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Dear Hilario,It was such a pleasure having you as our guest recently. We are delighted you had an enjoyable experience and had the chance to sample our tasty spirits. Please accept our apologies for any disappointment over the availability of our pool table and hot tub, and know our maintenance team is working to rectify these concerns. Thank you for your review, and we look forward to welcoming you back to Renaissance Denver Central Park Hotel in the future to enjoy all that we have to offer!

10/10 – Hervorragend

Austin Michael

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Front desk likes to hang up on you when you request things over the phone, and then straight up ignore your request. In just my 3 days there, I was asked if I wanted to do drugs or knew where to find any numerous times. Other than that, the room and hotel was beautiful.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Austin,It is our top priority to provide all the comforts of home for our guests, and we're glad that our gorgeous property impressed you. However, it saddens us greatly that you felt dissatisfied with some aspects of your visit. It is important to us that everyone on our property feels comfortable, so we apologize and kindly ask that you reach out to us at your earliest convenience so we can gather more information. Nevertheless, it was a pleasure hosting you, and we hope you consider returning for your next Denver trip.

2/10 – Ungenügend

Lauren

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was rude. Our tv wouldn’t work and called 3 times until my son realized the cord wasn’t plugged in. Bathroom was not very clean and room was hot and had a weird smell.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Lauren,Please accept our sincerest apologies for any inconvenience you experienced during your stay. We assure you that this is not reflective of the level of service we strive to provide. These matters will be addressed with our team to ensure that all guests are treated with respectful, clean, and comfortable accommodations. Your feedback is invaluable to us as it allows us to continuously strive to improve the quality of our services and facilities. We truly hope you will consider giving us another chance to provide you with the exceptional experience you deserve.

8/10 – Gut

Robin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Inside the hotel is amazing and beautiful. Outside the part of town is not particularly beautiful. However there are many restaurants within walking distance and the walking area seemed safe both day and night.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Robin,Thank you for staying with us and for your feedback. We are glad you enjoyed your time at Renaissance Denver Central Park Hotel! Your compliments regarding our property, as well as our safe and convenient location, made our day. Your comments are appreciated, and we hope to see you the next time you visit Denver.

6/10 – Okay

Shanae

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The only problem I had with this hotel would be the no complimentary breakfast, the bed was very uncomfortable and you get charged 19 bucks for ypu to self park your own car. Upon checking in we were offered a discount of some sort with signing up with an email for free parking and late check but upon checking my account got charged 38.00 for the 2 nights and my card ended up going in a negative and this was with me calling when we got back to our home town for them to say they were gonna take care of it before the negative in my account to me barely getting it handled yesterday after my acct was already in the negative standing. To add to the frustrations the hot but was also out of order and that was one the main reasons we booked there 😟
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 30. März 2024
Dear Shanae,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any issues regarding our amenities during your visit. Your feedback is gratefully received and we will discuss your comments internally. We also apologize for any confusion or miscommunication regarding our parking fee during your stay. Please consider reaching out to us offline so that we can gather more information and better assist you. Thank you, and we hope to hear from you soon.

8/10 – Gut

Sue, Colorado Springs

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was decent. The area was a bit run down
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 30. März 2024
Dear Sue,Thank you for staying at Renaissance Denver Central Park Hotel. We appreciate your feedback as our team considers it an opportunity to continually improve. We hope to host you again soon.

10/10 – Hervorragend

Jasmine

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had an amazing stay. Enjoyed the swimming pool. Staff was amazing left our room clean and ready for the 2nd night.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 30. März 2024
Dear Jasmine,Our Renaissance Denver Central Park Hotel team is delighted you had a great stay and enjoyed our excellent service, dedication to cleanliness, and refreshing pool. Welcoming you back would be a pleasure, so please return soon for another fantastic time.

10/10 – Hervorragend

Sabina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff was very friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 30. März 2024
Dear Sabina,Thank you for being our guest at Renaissance Denver Central Park Hotel. We're happy to learn that our friendly team members helped make your stay even better. Safe travels, and come back again!

4/10 – Schlecht

Brittany

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent place to stay if you're wanting to visit denver.
Antwort von General Manager am 26. März 2024
Dear Bryan,Our Renaissance Denver Central Park Hotel team is delighted you had a great stay. Thank you for sharing your feedback, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Katie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Victor was warm and welcoming upon check in. Very informative and helpful 👍
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 26. März 2024
Dear Katie,Thank you for your recent stay at Renaissance Denver Central Park Hotel. We appreciate your recent feedback and taking the time to share your thoughts. We are glad you found your accommodations to be clean and comfortable. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to seeing you again.

6/10 – Okay

Rylan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel. Thought there would microwave in the room since there is a mini fridge. There was one public microwave available in the corner next to the pool, gym, and guest laundry access. Was nice to be able to open the door/window to the balcony.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 26. März 2024
Dear Rylan,Thank you for your feedback on your stay. It's great to hear you found our hotel nice, and your balcony access added a breath of fresh air to your experience. We understand your expectations for a microwave in the room, and we'll consider your feedback as we continuously strive to improve our amenities and guest convenience. It was a pleasure to have you stay with us, and we look forward to welcoming you back and hope to exceed your expectations in all aspects on your next visit.