Außenbereich

Bewertungen von Hyatt Place Denver Airport

3 out of 5
Hyatt Place Denver Airport
16250 E 40th Ave, Aurora, CO

Bewertungen

8,2

Sehr gut

502 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
246 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
112 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
76 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
69 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Anja

Mit der Familie gereist
Gut: Personal & Service
Es war praktisch mit einem kostenlosen Flughafenshuttle. Allerdings ließ die Sauberkeit zu Wünschen übrig. Im Zimmer lagen unter dem Tisch Erdkrümel von den Vorgängern. Die Kinder hatten sich auf den Pool gefreut, doch ein Pool, der in allenen Bereichen mit Straßenschuhen zugänglich ist, ist für meine Begriffe unhygienisch. Auch hier war der Eindruck eher schmuddelig. Die Frühstücksauswahl war gut, allerdings gab es Plastikgeschirr.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Customer Service am 12. Juni 2023
Anja, vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrungen während deines Aufenthalts zu teilen. Es ist schön zu hören, dass Sie den kostenlosen Flughafentransfer als praktisches Feature des Hyatt Place Denver Airport empfunden haben. Wir verstehen jedoch, dass einige Aspekte Ihres Aufenthalts nicht ganz zufriedenstellend waren.Zunächst möchten wir uns dafür entschuldigen, dass die Sauberkeit in Ihrem Zimmer nicht unseren gewohnt hohen Standards entsprach. Unser Team arbeitet fleißig daran, unseren Gästen eine saubere und komfortable Umgebung zu bieten, und es scheint, als wären wir in Ihrem Fall nicht in der Lage gewesen. Wir werden dieses Feedback nutzen, um zukünftige Gäste zu verbessern und ein besseres Erlebnis zu gewährleisten.Bezüglich des Poolbereichs bedauern wir, dass Sie ihn als unhygienisch und nicht gepflegt empfanden. Wir werden diese Bedenken gemeinsam mit unserem Team ansprechen, um sicherzustellen, dass die notwendigen Schritte unternommen werden, um die Sauberkeit des Poolbereichs zu verbessern. Wir wissen, wie wichtig es ist, eine saubere und sichere Umgebung aufrechtzuerhalten, und wir werden hart daran arbeiten, sicherzustellen, dass alle Gäste ein angenehmes Erlebnis haben.Wir freuen uns, dass Sie unser Frühstücksangebot ansprechend fanden, verstehen aber auch Ihre Besorgnis über die Verwendung von Plastikgeschirr. Wir werden nach umweltfreundlicheren Alternativen suchen und freuen uns über Ihr Feedback zu diesem Thema.Nochmals vielen Dank für Ihre wertvolle Bewertung und wir hoffen, dass wir Ihnen bei einem zukünftigen Aufenthalt noch besser zur Seite stehen können.

10/10 – Hervorragend

Alejandro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 23. Mai 2024
Alejandro, thank you for your kind words! The team at Hyatt Place Denver Airport is thrilled you had a very nice stay. We look forward to welcoming you back soon!

10/10 – Hervorragend

David, South Jordan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property for stop in/easy access to airport, etc. Clean, great staff/next to a 7-11 which made it nice to just stop off for a drink or grab a treat on the way into the room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 20. Mai 2024
David,Thank you for your kind words about Hyatt Place Denver Airport. The team members are thrilled to hear you enjoyed the convenience and cleanliness. The proximity to 7-11 is indeed a nice perk. We're looking forward to your next stay with us!

8/10 – Gut

Steven

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 16. Mai 2024
Steven, thank you for your positive rating of Hyatt Place Denver Airport. We're delighted to see that you had a good experience with us. Should your travels bring you back to the area, we look forward to hosting you again.

10/10 – Hervorragend

Bertha, Los Angeles

Gut: Sauberkeit
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Customer Service am 15. Mai 2024
Bertha, thank you for your high rating of Hyatt Place Denver Airport! The team is thrilled you had a great stay. We look forward to welcoming you back soon!

4/10 – Schlecht

Josh

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Paying to park in an unsecured lot right next to a 7-11 and restaurants is a joke. And my room had a view of the parking canopy roof and I was next to the elevator room so you heard the elevator going all night long.. won’t be staying again.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Josh, we regret to hear about the inconveniences you experienced during your stay. It's unfortunate that the parking arrangements were not up to your expectations and that the location of your room led to unexpected disturbances. We wish we could've provided a more enjoyable stay and we're genuinely sorry for your less than positive experience. Your feedback is important and will certainly be taken into consideration for future enhancements.

6/10 – Okay

Benita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Had its own transportation van! Few room amenities and electric outlets! And i didn't like being charged for parking! Would have been nice to have received a bag of food to go for
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Benita, it's great to see you appreciated our transportation services. However, we understand there were some aspects of your stay that could have been improved. We recognize that convenient charging options in the room and additional amenities are important, and your notes about parking and food options have been taken into account. We're continuously working to enhance our guest experiences and your feedback is vital in this process. Thank you.

10/10 – Hervorragend

Joylynn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was friendly, nice breakfast.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 9. Mai 2024
Joylynn, thank you for your positive remarks about Hyatt Place Denver Airport. It's delightful that our team members' friendliness made an impression on you, and we're glad you enjoyed the breakfast. We look forward to the pleasure of welcoming you back in the future.

10/10 – Hervorragend

Tameka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 6. Mai 2024
Thank you for the perfect rating, Tameka!We are very pleased to hear that you had a wonderful stay at Hyatt Place Denver Airport. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 – Hervorragend

Jeong Soo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
clean and responsibilities
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 3. Mai 2024
Jeong Soo, it's terrific to hear how much you appreciated the cleanliness and accountability at Hyatt Place Denver Airport. We are dedicated to ensuring a pleasant experience for each guest and your feedback confirms our efforts are effective. We look forward to having you back the next time you visit Denver.

8/10 – Gut

Raymond

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 23. Apr. 2024
Raymond, it's delightful to hear you enjoyed your stay at Hyatt Place Denver Airport. We hope to see you again soon for another satisfying visit.

8/10 – Gut

Ingrid Paola

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 13. Mai 2024
Ingrid Paola, thank you for choosing Hyatt Place Denver Airport for your stay. It's wonderful to learn you had a positive experience with us. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Christopher M

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice area quiet n plenty of options for food or snacks
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 14. Apr. 2024
Christopher, we're delighted to hear how much you enjoyed your stay at Hyatt Place Denver Airport. It's great that you appreciated our tranquil location and the wide selection of dining options available nearby. There is indeed a variety in the area to cater to all tastes. Thank you for the review, and we hope to welcome you back soon!

10/10 – Hervorragend

Edwin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best ouality beakfast in my 20 years of business travel .
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 6. Apr. 2024
Edwin, it's wonderful to hear your high praises for the breakfast at Hyatt Place Denver Airport. We recognize that a satisfying and delicious breakfast is an important start to the day, especially when on the road for business. We're looking forward to your next visit. Safe travels until then!

8/10 – Gut

Jeff

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Large room
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Jeff, it's great to see that you appreciated the spaciousness of your room at Hyatt Place Denver Airport. We aim to provide our guests with the utmost comfort during their stay. Thank you for sharing your experience.

6/10 – Okay

Cody J

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
When we arrived, there were other people waiting already. We waited over 30 minutes, after a long day of traveling, to see a worker and be greeted. To help make it up to us, we were given free parking to replace the $12 a day parking fee. Once greeted, our stay was great. The room was clean, the shower was warm and had great pressure, and the free breakfast was fantastic.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Cody, we appreciate your patience during check-in and are pleased that complimentary parking was offered as a token of understanding. It's wonderful to hear that apart from this, your stay was enjoyable with our clean rooms, efficient showers, and complimentary breakfast. We anticipate your next stay at Hyatt Place Denver Airport will be as satisfactory or even better.

10/10 – Hervorragend

Telina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a quiet place to rest after a long day of travel
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 30. März 2024
Telina, your lovely comment has brought much joy to the team at Hyatt Place Denver Airport. We're glad our tranquil setting provided the perfect respite following your travel day. Thank you for sharing your experience, and we hope to serve you again soon.

10/10 – Hervorragend

Victoria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The nicest people at the front desk for check in and out. Breakfast was pretty good. We had a good night sleep
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 26. März 2024
Victoria, it's delightful to hear about your positive experience at Hyatt Place Denver Airport. We're thrilled to know our front desk colleagues made a good impression and that you enjoyed the breakfast selection and a restful night. We hope you'll visit us again soon.

10/10 – Hervorragend

Rehannon, Loveland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 19. März 2024
Rehannon, it's wonderful to know you had a splendid experience at Hyatt Place Denver Airport. Our team appreciates your five-star review on Expedia and we hope to welcome you back in the future!

8/10 – Gut

Margaret

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to find, convenient location. Didn't like room layout, not enough handicap parking, breakfast was terrible.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 15. März 2024
Margaret, thank you for sharing your experience at Hyatt Place Denver Airport. It's great to hear you found our location convenient. We regret the room layout didn't meet your expectations, and your concerns regarding our parking are noted. We also acknowledge your dissatisfaction with the breakfast. Rest assured, this invaluable feedback will be instrumental in assessing areas for improvement. We hope to have another opportunity to serve you better in the future.

4/10 – Schlecht

Serdar, Los Angeles

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 4. März 2024
We appreciate the feedback, Serdar.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

6/10 – Okay

Stephen, Kendall Park

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 29. Feb. 2024
Stephen, we appreciate your feedback even without specific comments. We are always striving for improvement and your rating guides us in making the necessary changes. Thank you for reviewing your stay and we hope to have another opportunity to offer an experience that exceeds your expectations in the future.

10/10 – Hervorragend

Claudia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location close to the airport. The free shuttle service was great!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 26. Feb. 2024
Claudia, it's wonderful to hear that you found the Hyatt Place Denver Airport's location to your convenience and took advantage of our complimentary shuttle service. Thank you for choosing our hotel, and we hope to see you again on your next visit.

10/10 – Hervorragend

Just

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 26. Feb. 2024
Thanks for sharing this perfect rating, Just!We're thrilled to hear you enjoyed your stay at Hyatt Place Denver Airport! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

6/10 – Okay

john

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property is dated and the rooms or dingy. For example, the wall paper and carpet is tattered and torn. The lighting and the bathroom is dim and there is not lighting in the shower. I will say the bed was comfortable and clean but that should be expected. Overall the price did not meet match the quality.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 23. Feb. 2024
John, it's disappointing to hear that you didn't have the best impression of our accommodations. We regret to hear about your aspect of dissatisfaction concerning the decor and lighting. Your comfort is our top priority and we aim for each guest to find value in their stay. It is, however, relieving to hear that our bed met your standard and you found it clean and comfortable. We appreciate your feedback and will certainly discuss this with our team.

8/10 – Gut

Liz

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only surprise is that we had to pay for parking, we were not asked or told at check in. Fee was $12.00 but they charged another $5.00, not sure why. Cost us $17.00 for 1 night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 21. Feb. 2024
Liz, thank you for sharing your feedback. At Hyatt Place Denver Airport, we aim for a clear and seamless experience for our guests and it sounds like we missed the mark regarding parking. We certainly understand the frustration around unexpected fees and we are reviewing the communication process about additional costs. We appreciate your understanding and hope this doesn't deter you from choosing us in the future. Your feedback provides a great opportunity for us to improve.

6/10 – Okay

Janet

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The couch in my room smelt like human secretions
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 21. Feb. 2024
Janet, thank you for sharing your feedback. We're sorry to hear that you had an unpleasant experience with the cleanliness of your room's furniture. Our team always strives to maintain a high standard of cleanliness, so your feedback is crucial. Please rest assured that your comments will be shared with our housekeeping team to ensure better care in the future.

2/10 – Ungenügend

Jason

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 20. Feb. 2024
Jason, it's regrettable to learn your experience didn't meet expectations. Even without specific details, we're dedicated to providing a better experience. We value your feedback, and would appreciate another chance to turn this around should you choose to stay with us again.

10/10 – Hervorragend

martina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast. Very comfortable bed. Shuttle fast and efficient. Clean and modern hotel.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 20. Feb. 2024
Martina, it's wonderful to hear that you enjoyed the breakfast, comfort of your bed, and efficient shuttle service at Hyatt Place Denver Airport. Your notes on our cleanliness and modern aesthetic are greatly appreciated as well. We hope to see you again in the future whenever your travels bring you back to Denver.

10/10 – Hervorragend

Junera

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff, clean facility and spacious room.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 19. Feb. 2024
Junera, it's terrific to hear you enjoyed your stay at the Hyatt Place Denver Airport! We're thrilled you appreciate the tidiness of our facilities and the amplitude of your room. Moreover, we're glad our team members' friendly nature lived up to your expectations. We hope to have the pleasure of welcoming you back soon.

6/10 – Okay

Jonathan

Gut: Personal & Service
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 19. Feb. 2024
We appreciate the feedback, Jonathan.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 18. Feb. 2024
Thank you for the great rating, Paul!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Place Denver Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Hervorragend

Christine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love every Hyatt Place I’ve stayed in.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 14. Feb. 2024
Christine, we're overjoyed to hear about your positive experiences at the Hyatt Place Denver Airport. It's always a delight to know our guests feel comfortable and satisfied during their stay. We look forward to welcoming you back soon.

6/10 – Okay

tracy, woodbridge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I have stayed at this hotel many times over the years. There have been some changes this year. Parking is no longer free and must be paid for via an app. The included breakfast was previously really excellent but this year it was poor with a very limited selection The rooms are clean and warm and comfortable and the hotel is in a great position, handy for the airport and with a selection of eateries in easy walking distance.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 12. Feb. 2024
Tracy, your feedback is valuable in our commitment to constant improvement. It's unfortunate to hear that your recent stay didn't match your previous experiences, particularly regarding our parking setup and breakfast options. Ensuring comfort is always high on our list, so it's encouraging to know you appreciated the cleanliness and warmth of your room. Your note on hotel location and vicinity to eateries is appreciated. We look forward to providing a more flawless experience in the future.

2/10 – Ungenügend

Joseph

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I booked and paid for a room with a king sized bed. When i checked in they gave me a room with full size bed, not even queen size. I told the desk clerk i booked a king. He said the website always over books and this is all he had to give me. Sounds like "bait and switch" to me. There was no shuttle from the airport after 12 pm. I had to take a taxi at 1 am. Very dissapointed. When i booked and paid for my room there were warnings that my reservation could not be cancelled and i would forfiet the cost of the room unless i purchased the "insurance". Where is the insurance from Hyatt that they would Honor MY reservation?
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 10. Feb. 2024
Joseph, it's regrettable to hear about the inconveniences experienced during your visit. It's crucial for us to meet our guests' expectations especially with regard to room preferences. Our front-desk team always strives to provide optimal solutions and accommodate our guests' requests as much as possible. It's disappointing to learn that you did not feel this was achieved.Our shuttle schedule varies and this information is available for guests to help plan their trips accordingly. We're sorry if this caused any trouble for you.Regarding the reservation policies, all bookings are indeed subject to terms and conditions and we always encourage guests to familiarize themselves with this prior to finalizing their reservation.We hope that you'll consider giving us another chance in the future to show you the high standard of service we aim to provide.

4/10 – Schlecht

Karisa

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Waited 35ish minutes to check in at 1am when we were exhausted and ready to sleep. Breakfast did not look like the photos online it was skimpier. The bed was super uncomfortable. In the morning there was a random women sitting at the end of our hallway that ended up being casually escorted out. It didn't say that we had to pay $12 just to park at the hotel, that's ridiculous I'm already paying to stay there. It also forced us to pay for a whole 24 hours of parking when we were there for maybe 10 hours. Overpriced for what it was I won't stay here again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 8. Feb. 2024
Karisa, we appreciate you taking the time to share your feedback. We regret to hear about your less than satisfactory experience with the check-in process and understand your disappointment about the breakfast not meeting expectations. We always endeavor to offer quality stay experiences and it's clear there were missed opportunities. Concerning our parking policy, we'll certainly take your opinion on board as we continually seek ways to improve our guests' experience. We hope you'd consider giving us another chance to make up for it in the future.

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent location close to the airport
Excellent convenient location very close to the airport. Damien was super helpful nice clean room comfortable bed clean sheets great value. Thank you.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 5. Feb. 2024
David, it's pleasing to hear that you had an enjoyable stay at Hyatt Place Denver Airport. We're thrilled you found our location convenient and appreciated Damien's helpful nature. We're equally glad to know you found the room spotless and the bed cozy, contributing to the exceptional value of your stay. Your gratitude is greatly appreciated and we're looking forward to welcoming you back for yet another comfortable experience.

8/10 – Gut

MICHELLE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent customer service!
All the customer service was excellent. We did have problem with hot water but had to catch an early flight so we couldn’t give them a chance to fix. So my husband had a cold shower.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 4. Feb. 2024
Michelle,Thank you for your feedback. Hyatt Place Denver Airport is thrilled to hear that you found our service to be excellent. Concerning the issue with the hot water, we regret that this matter was not able to be rectified before you had to leave for your flight. It is our priority to provide a comfortable stay for our guests and we hope any future visits will be seamless. Safe travels!

10/10 – Hervorragend

Hans

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 6. Feb. 2024
Hans, it's wonderful to hear that your stay at Hyatt Place Denver Airport met your expectations! We truly value your feedback and look forward to welcoming you back for another pleasant stay in the future.

10/10 – Hervorragend

Larmen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 6. Feb. 2024
Larmen, thank you for your exceptional rating. As we strive to provide our guests with an unforgettable experience, we're thrilled to hear that the Hyatt Place Denver Airport accomplished this for you. We can't wait to welcome you back in the future. Safe travels!

4/10 – Schlecht

Jace

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Only paid parking!
Had to pay additional to park at the hotel we already paid for. Then, the fire alarm went off at 2am with a 4 year old and a 2 year old that had to get up at 5:30am for an international flight. Alarm went off as we were walking out of the room to evacuate, but the damage had already been done.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 4. Feb. 2024
Jace, it's regrettable to hear about your experience. We understand that unexpected additional charges can be a concern and recognize how crucial a good night's sleep is before a long journey, especially with young children. Our top priority is always the safety and satisfaction of our guests, and we're sorry that this incident may have caused inconvenience. As we strive to continuously improve, your feedback has been shared with our team. We hope you'll choose us again in the future for a significantly better experience.

8/10 – Gut

Jesse

Gut: Zustand der Unterkunft
Firs of all I can not speak highly enough about the staff. Front desk, cleaning staff and the woman that ran the breakfast area were top notch. I had a problem with the ac in my room and it took two nights to rectify. In the end they more than made up for me being uncomfortable for that period. I would stay there again.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Customer Service am 4. Feb. 2024
Jesse, it's pleasing to know that you found our team members at Hyatt Place Denver Airport to be top-notch. We're glad they enhanced your overall stay experience. Regarding the air conditioning issue, we apologize for any discomfort you experienced and appreciate your patience as the problem was addressed. It’s encouraging to learn that our efforts to make amends for this were successful. We eagerly await your return for an even better experience.

10/10 – Hervorragend

Arunit

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 4. Feb. 2024
Thanks for the amazing rating, Arunit!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Denver Airport!

10/10 – Hervorragend

Kelin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hermoso lugar y muy limpio
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 3. Feb. 2024
Kelin, nos alegra saber que apreció la limpieza y la belleza del Hyatt Place Denver Airport. Tus palabras significan mucho para nosotros. ¡Estamos ansiosos por verte nuevamente en tu próximo viaje!

10/10 – Hervorragend

ROBERT

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 30. Jan. 2024
Robert, thank you for your perfect score for Hyatt Place Denver Airport. Your feedback is very much appreciated, and we hope to see you again soon for another wonderful experience!

10/10 – Hervorragend

Lori

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was very clean with elegant modern furnishings
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 29. Jan. 2024
Lori, we're delighted to hear that you appreciated the cleanliness and modern elegance of your room at the Hyatt Place Denver Airport. Your compliments mean a lot to our dedicated team. We hope to host you again in the future.

2/10 – Ungenügend

Mauricio

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The name Hyatt means nothing these days. The place is a dunp. Even the lobby furniture is wobbly and old. I was there for 2 nights and my room was not serviced a single day. One of the days a cleansing lady showed up at 5:45 pm asking if I wanted my room cleaned. I had been gone all day since 8 am. She. I asked why my room was not cleaned earlier she said she had just started bet shift. The place is old, the rugs are dirty. The elevators smell like DDT. NEVER AGAIN!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Customer Service am 29. Jan. 2024
Mauricio, we regret to see your experience did not meet expectations. We acknowledge your concerns regarding the upkeep of the property and the delay in servicing your room. We assure you that our team members strive to maintain a pristine and comfortable environment for all our guests, so your feedback is important. Additionally, we'll take note of the unexpected timing of the room service request and make sure such incidents aren't recurring. We hope we’ll have another chance to address your concerns and deliver an experience that aligns with our usual high standards.

10/10 – Hervorragend

Tom

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly Staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 28. Jan. 2024
Tom, it's fantastic to hear that our team members at Hyatt Place Denver Airport made a positive impact during your visit. We will certainly pass your kind comments along to them. We look forward to welcoming you back in the future.

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 28. Jan. 2024
Thank you for the wonderful rating, David!It's fantastic you enjoyed your time at Hyatt Place Denver Airport so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

6/10 – Okay

Kenneth

Verbesserungswürdig: Zustand der Unterkunft
For $100 you can’t do much better these days. It was certainly an older hotel. The pillows were average. The towels were nothing to brag about. The mattress was not suburb. Still better than motel 6.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 28. Jan. 2024
Kenneth, thank you for providing your insights. It's clear the age and certain elements of your stay did not exceed your expectations. We're diligently working on improvements and strive to provide all guests with a comfortable stay. It's our aim to offer more than an average experience, and your feedback will definitely contribute to our efforts to enhance guest satisfaction. We look forward to showing you our dedication to improvement in the future.