2 Außenpools, Sonnenschirme, Liegestühle
Verfügbarkeit prüfen

Bewertungen von Gazebo Beach Hotel

3 out of 5
Gazebo Beach Hotel
Jl. Danau Tamblingan No. 35 - 37, Denpasar, Bali

Bewertungen

7,4

Gut

22 von insgesamt 141 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
67 von insgesamt 141 Gästebewertungen haben eine Bewertung von 8 - Gut" "
33 von insgesamt 141 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 141 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 141 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

8,2/10

Personal & Service

6,8/10

Ausstattung

6,2/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Holger, Wiesbaden

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Das GAZEBO BEACH RESORT kenne ich seit vielen Jahren. Eine wunderschöne Gartenanlage, zwei gepflegte Pools und unsere 'Junior Suite" war sehr schön, leider an der Baustelle zur neuen Shopping Mall gelegen. Gute Lage am Segara Strand. Insgesamt besteht allerdings erheblicher Instandhaltungsrückstau. Ich hoffe und wünsche mir, dass die australischen Eigentümer ein wenig Geld in die Hand nehmen...(für alle Tennis Freaks) "Liga Tennis " zu Fuss in wenigen Minuten erreichbar. Zimmer sollten besser gereinigt werden, Bettwäsche war dreckig, verfleckt und stinkig. Haben unser eigenes Bettzeug mitgebracht. Trotz Trinkgeld nichts zu machen leider. Frühstück ist ohne Worte. Am besten draussen am Strand essen. Trotzdem fuer das Geld OK, alle freundlich und lieb. Hinweis noch Internet im Zimmer funktioniert nicht, besser an die beiden Pools gehen oder Nähe Rezeption freundlichKürSeSgggggSSSeand.
Aufenthalt von 25 Nächten im Oktober 2023
Antwort von agus am 10. Jan. 2024
Dear Holger,We are sorry some services was disappointing and also WIFIWe will discuss and evaluate with Management for improvements so that your next visit will provide better serviceKind regardsgazebo Beach Hotel

8/10 – Gut

Rainer

Gut: Personal & Service
Die Anlage und der Garten in der die Bungalows stehen ist einmalig. Leider sind die Bungalows etwas in die Jahre gekommen und einiges ist reparaturbedürftig. Sehr freundliches Personal, egal ob an der Rezeption die Gärtner oder Zimmerservice. Die tolle Lage der Anlage gleicht viele kleine Mängel wieder aus.
Aufenthalt von 17 Nächten im Oktober 2023
Antwort von agus am 28. Okt. 2023
Dear RainerThank you for your nice comments.We are very happy that our services were appreciated.We hope to have the opportunity to serve you again another dayKind regardsGazebo Beach Hotel

8/10 – Gut

Matthias

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Wir waren im Mai 23 in Villa Joglo 5. Sehr schöne balinesische Holzschnitzereien überall, großes Bett, viel Platz und die Klimaanlage funktionierte gut. Das Bad war etwas vernachlässigt und direkt nebenan die Bar die aber nicht besonders laut war. Der Garten war sehr schön und mit viel Mühe hergerichtet. Frühstück war ehr mau aber ausreichend. Insgesamt empfehlenswert
Aufenthalt von 10 Nächten im Mai 2023
Antwort von agus am 27. Mai 2023
Dear MatthiasThank you very much for taking the time to review our property. It's nice to hear that our service was appreciated.Kind regardsGazebo Beach Hotel

6/10 – Okay

Bernhard, Erkelenz

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Super Strand
Sehr gute Lage, Super Strand lage ganz toller Garten ..... Kein Luxus aber schlicht
Aufenthalt von 8 Nächten im September 2017

8/10 – Gut

Friedel, Solingen

Gut: Sauberkeit und Personal & Service
Jedes Jahr wieder. ..
Der richtige Platz zum Ausruhen bei netten Menschen. Eine schöne familiär geführte Anlage on einem sehr schönen Garten. Ein wenig in die Jahre gekommen, doch mit kleinen Schwächen, die aber sofort beseitigt werden, wenn man sich meldet. Absolut gutes Preis-/ Leistungsverhältnis. Zugang zur Beach direkt vor dem Hotel

8/10 – Gut

Friedel, Solingen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
wir kommen immer wieder gerne ins GAZEBO
Wie gewohnt, sehr schön

2/10 – Ungenügend

Mohammad Nasser

Very dirty room. TV was a very old analog Sanyo made 30 years ago which were dumped in rubbish bins last century. Bathroom very dirty. The room was not wirth even $20 per night whereas I paid twice as much felt I paid too much and did not get what photos show. I asked for room change they ignored my request. Do not go there ever.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Agus am 4. Mai 2024
Dear Mohammad Nasser,We are very sorry our services disappointed.We will discusses it to the Management for upgrade the services.Once again we do apologize for the inconvenience

4/10 – Schlecht

Chris

Verbesserungswürdig: Sauberkeit
Position is good but needs major renovation
Aufenthalt von 19 Nächten im April 2024
Antwort von agus am 21. Apr. 2024
Dear Chris,Thank you for your nice comment,We will discuses it to the Management for the renovation and hope for your next visit will have much more comfortable stay

2/10 – Ungenügend

Jennifer Mae

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is Adrian - Jennys Husband ,,The Greetings was good , The Cleanliness was so Poor ,, I stayed at the Gazebo Hotel a Few times starting from 40 years ago . It it seems nothing is done there .I have Photos of the Poor Cleaning it is Disgusting ,,, I had to buy a Pillow as I could not put my head down on Previous Dribble , ( I have Photos ) The Breakfast was Pathetic (No Menu )My last visit at the Gazebo you got a choice of Sausages , Bacon , Baked Beans , Mushrooms , and so forth ,, Regards Adrian
Aufenthalt von 10 Nächten im Januar 2024
Antwort von agus am 20. Feb. 2024
Dear Jennifer,We are very sorry our services was disapointing.We will discuse it with Management to upgrade the services so on your next visit you much more confortable stay

6/10 – Okay

kimi

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
水回り以外はとても良いです
Aufenthalt von 3 Nächten im Februar 2024
Antwort von AGUS am 15. Feb. 2024
Dear Kim,Thank you for your nice comments.We are sorry for the water systemWe will discuss and evaluate with Management for improvements so that your next visit will provide better service

8/10 – Gut

Yukari

Gut: Ausstattung
もう何度も利用させてもらっている、サヌールでの定宿。古いがバリらしさがある緑が豊富なホテルで、ダナウタンブリガン通りからビーチ前までの敷地に沢山部屋がある。スタッフは日本のホテルスタッフを基準にしてはだめ。掃除も前日の同じごみが落ちていたり、タオルもバスタオルだけ。バスマットはおそらく取り換えていないっぽい。でも、プール担当のプトゥさんは毎日インドネシア語を教えながら色々おしゃべりしてくれたり、すごく優しい。朝食7時からだけど（かなりしょぼい）、まず準備完了していることが無い等々、いろんな意味でバリらしいホテル。サヌール滞在の際は絶対利用してしまう。プトゥさんにまた絶対会おうって約束したし！！
Aufenthalt von 11 Nächten im Februar 2024
Antwort von agus am 14. Feb. 2024
Dear Yukari,Thank you for making GAZEBO BEACH HOTEL your home in Bali time and time againWe are sorry your breakfast and some services was disappointing We will discuss and evaluate with Management for improvements so that your next visit will provide better serviceKind regardsGazebo Beach Hotel

6/10 – Okay

Shinichi, Mishimashi

毎年のように利用させてもらってます。 設備は古いですが、立地は最高！
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von agus am 19. Jan. 2024
Dear Shinichi,Thank you for making GAZEBO BEACH HOTEL your home in Bali time and time again.We are so happy always have a chance to serve you again and again and hope will continue

10/10 – Hervorragend

Terese

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Because we were looking for something that really felt like Bali and not some rich, fancy resort that could be anywhere in the world, this place was perfect for us Wi-Fi was intermittent but it kept us off our phones more and into the environment. All of the staff were so kind and friendly. Also I highly recommend Sally and Annie for their massages, manicures and pedicures! Such beautiful women!
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von AGUS am 12. Jan. 2024
Dear Teresa,Thank you for your nice comments.We are very happy that our services were appreciated.We hope to have the opportunity to serve you again another dayKind regardsGazebo Beach Hotel

6/10 – Okay

IZAWA

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
安価に宿泊できるので細かい事は諦めて。 バルコニー 椅子 テーブルの無い部屋だったので何かと不便でした。立地はとても良い環境です。プールも普通に良いです。部屋は家族で泊まった時は良い感じでしたが一人部屋はあまりよろしく無かった。
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von agus am 10. Jan. 2024
Dear Izawa,Thank you for your nice comments.We will improve some facilitiesWe hope to have the opportunity to serve you again another dayKind regardsGazebo Beach Hotel

6/10 – Okay

Kazunori

Gut: Personal & Service
ホテルは古いが、スタッフが親切丁寧。SindhuBeachに接している。
Aufenthalt von 1 Nacht im November 2023
Antwort von agus am 10. Jan. 2024
Dear Kazunori,Thank you for your nice comments.The Gazebo Hotel is a traditional style Hotel but we will improve some facilitiesWe hope to have the opportunity to serve you again another dayKind regardsgazebo Beach Hotel

8/10 – Gut

Helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cheap clean property close to beach
Aufenthalt von 10 Nächten im November 2023
Antwort von AGUS am 26. Nov. 2023
Dear Kazunori,Thank you for your nice comments.We are very happy that our services were appreciated.We hope to have the opportunity to serve you again another day

8/10 – Gut

Christine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved my stay at Gazebo, all the staff are just beautiful. Pools great, gardens just gorgeous, quiet and peaceful, but so close to everything. Yes it is need of a renovation, but if there is any issue the staff were very quick to sort it out. I stayed in a suite room, it was large, with a big fridge, cup, glasses, spoons and kettle, no tea or coffee, but that was easy to sort. Breakfast with some fruits, toasters to toast your own (which I love, as I like my bread really toasted), tea and coffee, jam, butter, you can order eggs any way, pancakes and a fruit juice. I loved my stay
Aufenthalt von 19 Nächten im August 2023
Antwort von agus am 2. Sept. 2023
Dear ChristineThank you for staying at Gazebo HotelWe are very happy to serve youThank you for our valued service.We hope to have the opportunity to serve you again in the futureKind regardsGazebo Beach Hotel

10/10 – Hervorragend

KENJI

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
　海前で良い立地ですが　セキュリティボックスが使えないのと　歯ブラシが無い　タオルが古いのが　残念！朝ごはんは　いつも同じした。
Aufenthalt von 5 Nächten im August 2023

8/10 – Gut

Rodney John

Aufenthalt von 19 Nächten im Juli 2023

10/10 – Hervorragend

Peter

Aufenthalt von 1 Nacht im Juni 2023
Antwort von agus am 3. Juli 2023
Dear Peter,Thank you for your kind commentsWe are very pleased that our service was appreciatedKind regardsGazebo Beach Hotel

10/10 – Hervorragend

Norman

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Gazebo Hotel is old style Bali with friendly staff and great prices. Location is ideal for beach and main street access. Good size main rooms and bathrooms.
Aufenthalt von 15 Nächten im Mai 2023
Antwort von agus am 3. Juli 2023
Dear Norman,Thank you for your kind commentsWe are very pleased that our service was appreciatedKind regardsGazebo Beach Hotel

6/10 – Okay

Michael

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
On arrival we were taken to a room obviously not the one we had booked. After discussion with checkin in manager and him assuring us it was the same value room we insisted on seeing the room that we had booked and confirmed. It was vastly different. we were disappointed he had lied to us. In the end we were given the correct room. This wasn’t a great start to our stay at the Gazebo Beach Hotel. Next morning we noticed the sides of the main pool were covered in black spot algae and the tiles at the bottom of the pool had green algae this is quite unhealthy for guests swimming in it. all in all if management should take more pride in the facilities it would be a good resort as location is excellent.
Aufenthalt von 6 Nächten im April 2023
Antwort von agus am 27. Mai 2023
Dear Michael,We apologize if we have to upgrade you to Villa Kayu and Grand Villa as the Villa Joglo you have booked have sold out as the guest extend their stay.Once again we are very sorry for the above uncontrolled situation .We also will upgrade some services Once again we are very sorry for the inconvenienceKind regardsGazebo Beach Hotel

6/10 – Okay

Adrian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are very friendly More tv channels would be better and hot water in shower would be nice
Aufenthalt von 7 Nächten im April 2023
Antwort von agus am 27. Mai 2023
Dear AdrianThank you very much for taking the time to review our property. We will upgrade our TV ChannelsKind regardsGazebo Beach Hotel

6/10 – Okay

FUSE

Aufenthalt von 1 Nacht im März 2023

4/10 – Schlecht

Kay

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gazebo Disappointing
Aufenthalt von 8 Nächten im Februar 2023
Antwort von agus am 13. Feb. 2023
Dear Kay,First of all Thank you for making GAZEBO BEACH HOTEL your home in Bali time and time againWe are so glad that we can have a chance to served, again at GAZEBO BEACH HOTEL.We apologize this time some of our services are not satisfactory.We will note and upgrade our services so for next visit you will have more enjoyable stayBest regardsGazebo Beach Hotel

10/10 – Hervorragend

Brooke

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are working hard daily making this property beautiful, rooms being deep cleaned and all air-conditioner units being updated. No wifi in saver rooms but easy access from other areas of property. Staff super helpful and friendly, definitely a home away from home. Looking forward to returning!
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Agus am 13. Feb. 2023
Dear Brooke,Thank you very much for taking the time to review our property. It's great to hear that our services is appreciatedWe hope have a chance again to served you again so Gazebo will be your home away from homeKind regardsGazebo Beach Hotel

8/10 – Gut

Shinichi, Mishimashi

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
シャワーの水量が少ないのでまいりました(^^
Antwort von agus am 13. Feb. 2023
Dear Shinici,We apologize that you have a problem with your room water.We have repaired the water system and it is good.We really hope to serve you again with a better quality of serviceKind regardsGazebo Beach Hotel

8/10 – Gut

PENNY

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great budget hotel on the beachfront
Old Balinese style hotel with beautiful gardens on the beachfront. Don't expect 5* luxury. All the staff we encountered were friendly. Stayed in Villa Kayu. Huge room, kitchenette, big fridge, tv, sofa.
Aufenthalt von 5 Nächten im Dezember 2022
Antwort von agus am 8. Jan. 2023
Dear Penny.Thank you very much for taking the time to review our property. It's nice to hear that our service was appreciatedKind regardsGazebo Beach Hotel

10/10 – Hervorragend

Rosemary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 2 Nächten im November 2022
Antwort von agus am 8. Jan. 2023
Dear RosemaryThank you very much for taking the time to review our property. It's nice to hear that our service was appreciatedKind regardsGazebo Beach Hotel

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great staff and location. However, no wifi in my room. Shower leaked with very low pressure. Room aircon had to be regassed to operate properly. Breakfast buffet was very limited in offering.
Aufenthalt von 14 Nächten im August 2022
Antwort von Agus am 8. Sept. 2022
Dear Sir/Madam,We apologize that you were disappointed with our breakfast, We will record and evaluate it with management.Regarding Free WIFI now is available in some rooms ( suite, superior room, family room, villa style, restaurant and lobby )We also will upgrade all facilitiesThank you and best regardsGazebo Beach Hotel

8/10 – Gut

Wayne

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 6 Nächten im August 2022

10/10 – Hervorragend

Kris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2021

8/10 – Gut

Annette

Aufenthalt von 15 Nächten im August 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
もう20年以上利用しています。 以前より敷地は狭くなりましたが、雰囲気はその後まま残っています。
Aufenthalt von 4 Nächten im März 2020
Antwort von agus am 26. März 2020
Dear Sir/ Madam, Thank you very much for taking the time to review our property and all of your suggestion. We will upgrade the services for your comfortable stay in the future

8/10 – Gut

Charlie, Brisbane

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a pool facing bungalow. Loved it. Location is perfect. Very quiet. Fridge provided. Housekeeping do a great job.
Aufenthalt von 11 Nächten im Februar 2020
Antwort von agus am 12. März 2020
Dear Charlie, Thank you very much for taking the time to review our property. It was great to hear that you had enjoyed your stay. We are glad to served you Best regards Gazebo Beach Hotel

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Ausstattung
古いことはわかっていたので気にならないし、シャワーの水圧が弱いと直すのは無理と思いながら言ったら、すぐに対応して調節してくれた。スコールの際部屋にいたら雨漏りが！電話すると向かい側のアップグレードの部屋に変えてくれたり、不備があってもすぐに対応してくれる。
Aufenthalt von 9 Nächten im Februar 2020

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
The Gazebo is in an excellent position stretching from the beach to the main road. This gives easy access to everything. The staff are polite and helpful. The pool was clean and plenty of long chairs for use. It has a true Balinese feel to it as is it's style. Sadly the rooms are getting a little tired and dirty. They need an update and soon! Our room leaked when it rained ... no sealer around the air con wires that come through the wall!!
Aufenthalt von 5 Nächten im Februar 2020
Antwort von agus am 20. Feb. 2020
Dear Sir/Madam, Thank you very much for taking the time to review our property. It was great to hear that you enjoyed our service. We apologize for the leak of your room, it was raining heavily at that time. We fixed it. Thank you for the suggestions for the progress of the hotel we will upgrade the service Once again we apologize for the inconvenience

8/10 – Gut

Barry&Vanya, Tairua NZ

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Gazebo is in a great location, beach front and in the centre of Sanur.. The gardens are amazing and very well cared for. Breakfast was yummy with plenty of fresh fruit, toast, eggs, waffles, coffee and juice. the staff are all very nice and friendly. We stayed in a cheap room, it was abit old but large and room was clean. Shower water pressure wasn't very good but that is to be expected in Bali. Over all it was a great place to stay and would stay again
Aufenthalt von 11 Nächten im Januar 2020
Antwort von agus am 4. Feb. 2020
Dear Barry&Vanya, Thank you very much for taking the time to review our property. We are very glad you enjoyed our service, we are sorry if the water pressure are not well, we have fixed it We are really hope to welcome you again

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Loved the style of accommodation with the laidback life style pools were great accomodation was a bit dated and worn but over all loved it and definitely go back
Aufenthalt von 8 Nächten im Januar 2020
Antwort von agus am 4. Feb. 2020
Dear guests Thank you for your time to give a positive review on Gazebo It Will help us to better our service and hopefully your review Will attract more guests to stay at Gazebo

8/10 – Gut

MRS KAY L

Gut: Personal & Service
The Gazebo Hotel is Bagus!
We have been staying at the Gazebo Hotel 'on and off' for 35 years. We have always enjoyed our stays there and the management and staff are eager to please and always welcome us back. The hotel is ideally located on the beach and within walking distance of the large Hardy's Supermarket, and two great beach markets. I lives up to it's three star raring and is economically priced and accessible to. And yes we're returning again in May 2020 to the Gazebo Hotel.
Aufenthalt von 16 Nächten im Dezember 2019
Antwort von agus am 4. Feb. 2020
Dear Kay Thank you for your time to give a positive review on Gazebo It Will help us to better our service and hopefully your review Will attract more guests to stay at Gazebo

10/10 – Hervorragend

Lynn, Perth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a great location being on the beach. Pools are lovely. Gardens well maintained. Staff very friendly and helpful. Love this hotel.
Aufenthalt von 10 Nächten im November 2019
Antwort von Agus am 5. Feb. 2020
Dear Lynn, Thank you for your time to give a positive review on Gazebo It Will help us to better our service and hopefully your review Will attract more guests to stay at Gazebo

8/10 – Gut

NOBUHIRO

Gut: Personal & Service
Aufenthalt von 6 Nächten im Oktober 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful gardens, pools and big room. They fixed the DVD and gave us tea towels, flannels too. The staff are great, friendly and even leave little flowers on the table outside on the verandah for you to find.
Aufenthalt von 10 Nächten im Oktober 2019

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Original and gracious
I admit to a bias as I have stayed at this property many times over nearly 40 years. It is an older property and if you want a minimalist modern aesthetic this is not for you. It has a variety of rooms/bungalows some of which are tired but many refurbished, so you do get what you pay for. Things will not always be quite right but will always be sorted with a smile, Most of the staff are long term and it has many guests who are treated as family after multiple stays. It has the most magnificent tropical gardens and direct beachfront which are a serious plus in Sanur. Many friends have tried other beachfront properties along the Sanur strip but we all agree that Gazebo is value for money. You do feel like you are in Bali at Gazebo but like everything in the real Bali small things like dripping taps will be fixed in Bali time! If you want 5 star go to the Bali Hyatt - or visit the Gold Coast....
Aufenthalt von 5 Nächten im August 2019
Antwort von agus am 11. Sept. 2019
Dear David, Thank you very much for the time you have taken to write a review for our property. It is truly a pleasure for us to hear that you like our traditional hotel

6/10 – Okay

Ully, Perth, Australia

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The property has the most fantastic gardens, oozing tranquility and peaceful atmosphere and is right on the beach. It also has two sparkling clean pools of a generous size, staff are very friendly and helpful. our villa (Kayu) was large, with fridge. microwave, good aircon, comfy bed, kettle...but no cutlery, bottle opener, glasses, bowls...just a couple of plates. Drainage in the kitchen sink was very slow, toilet cistern required fiddling for the water to fill up, and for the first three days there was a bad smell in our villa (and in the one next door to us, too - the villas opposite us were ok). In fairness, we believe the smell originated from a (sewerage?) pipe behind the hotel - the hotel's solution was to hang air fresheners in front of the air conditioner and the fan. Eventually the smell disappeared. Buffet breakfast was disappointing: lacking variety/choice: by way of fruit there was only melon and pawpaw (despite mango, pineapple and banana being in season); only balinese coffee and tea, no cereal or yoghurt; only toast bread and 1 type of jam (same every day); you could get 2 eggs any style , but only plain omelette and plain pancake; there was also fried rice; We will probably be back, because the grounds were just so spectacularly beautiful and peaceful, the location perfect, and the staff super friendly...and now that we know the weak points (breakfast) we can plan for that, and stock up/supplement the meager fare or go elsewhere.
Aufenthalt von 9 Nächten im August 2019
Antwort von agus am 11. Sept. 2019
Dear Ully We apologize for your disappointing breakfast. We will discuss with management and will upgrade the services

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
もう少しだけ水圧がほしい
Aufenthalt von 15 Nächten im Juli 2019
Antwort von agus am 11. Sept. 2019
Dear Sir/Madam We apologize for your disappointing water service. We will upgrade the service Shin'ainaru sā/ madamu zan'nen'na suidō sābisu o o We bi mōshiagemasu. Sābisu o appugurēdo shimasu

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice garden close to shops and beach. Staff friendly
Aufenthalt von 14 Nächten im Juli 2019
Antwort von agus am 17. Juli 2019
Thank you very much for the time you spent writing a review for our property. It's really a pride for us to hear that you like our hotel and services

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2019
Antwort von agus am 26. Juni 2019
Thank you very much for the time you spent writing a review for our property. It's really a pride for us to hear that you like our hotel

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2019
Antwort von agus am 12. Juni 2019
Thank you very much for the time you spent writing a review for our property. It's really a pride for us to hear that you like our hotel

8/10 – Gut

Gerry, Sanur Bali

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, quite setting lovely pool and gardens. Close to beach and main shop fronts.
Aufenthalt von 13 Nächten im Mai 2019
Antwort von agus am 12. Juni 2019
Dear Gerry, Thank you very much for the time you spent writing a review for our property. It's really a pride for us to hear that you like our hotel