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Bewertungen von Hyatt Centric Janakpuri New Delhi

5 out of 5
Hyatt Centric Janakpuri New Delhi
Janakpuri District Centre Complex, New Delhi, Delhi N.C.R

Bewertungen

6,4
24 von insgesamt 87 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
12 von insgesamt 87 Gästebewertungen haben eine Bewertung von 8 - Gut" "
23 von insgesamt 87 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 87 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 87 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

6,4/10

Personal & Service

5,6/10

Ausstattung

6,0/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Jyotsna

Good
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Preety

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

vipul, Gurgaon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property in the middle of Market
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Emily

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
I stayed at this Hotel for the last 2 days of my holiday and deeply regret it. I had to change rooms twice because of cleanliness and safety which took a very long time. The staff were very unempathetic and unhelpful when it came to resolving my issues, my shower didn’t work, there were no water bottles available everytime I asked for one. The steam room was out of service and I was not told, there was no fridge or bath robes in my rooms. For the Hyatt hotel overall very very poor facilities and non existent customer service.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Karan

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Asadullah

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
All the accessories are broken, bad smells comes from the toilet. Ventilation systems is too old which distributes lots of bad air circulation. Not recommended for anyone.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

YOGESH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
well within the city and nearby local convenience, good ambience, well behaved staff and over not no so costly.
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Rajesh

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The shower was not working inspite of changing the room
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Sandeep

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best hotel in area 👍
Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Monika

Gut: Sauberkeit
Too expensive for the facilities we got. No hair deyer in room, and water kettle for warm water was not working
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Nidhi

Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Veerjot

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was extremely filthy. The restrooms were awful and poor quality. The bedsheets and the room smelled like it was contaminated by abestos.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Siddhartha Nath am 29. Feb. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the staff attentiveness, room cleanliness along with overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

10/10 – Hervorragend

Sukhwinder, Brampton

Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Ashish

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
The staff seemed to be just doing their job. I expected better service.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Siddhartha Nath am 13. Feb. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the staff attentiveness and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

4/10 – Schlecht

Vijay kiran

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
High time they need to renovate their rooms…no wifi n TV working
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Siddhartha Nath am 9. Feb. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the staff attentiveness, room cleanliness along with overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

8/10 – Gut

Rina

Gut: Personal & Service
The management and stuff provided superb and caring service. The maintenance and upkeep sure needs improvement
Aufenthalt von 11 Nächten im Januar 2024
Antwort von Siddhartha Nath am 3. Feb. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

10/10 – Hervorragend

Maria Teresa

Aufenthalt von 3 Nächten im Januar 2024

6/10 – Okay

Darvinder

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Service is not good and very dirty hotel
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Siddhartha Nath am 23. Jan. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the service deficiencies, cleanliness and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Hersh

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Avoid if you get annoyed with lethargic service
My overall stay was OK but the service was lethargic. Check out experience was terrible. They charged me for food but did not give any bill. I was told it would be delivered via email in few hrs, but even after a week there is no response from them. Overall hotel is ok only if you are ok with laid back and lazy service.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Siddhartha Nath am 23. Jan. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret the inconvenience caused with regards to the staff attentiveness, delayed services and overall upkeep of the hotel. I assure you that we shall check and share your invoice at the earliest. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

10/10 – Hervorragend

Gurneet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff here is incredible they go above and beyond to really help you. I really want to point out two people Arabinda who was our house cleaning guy, no matter what he kept our room always clean and went above and beyond. Also Prem gagan he was taking care for us breakfast area. Just unbelievable service by both of them! The hotel itself is clean and safe but the staff makes the stay amazing. Will def stay here again.
Antwort von Siddhartha Nath am 22. Jan. 2024
Dear Sir, Thank you for your gracious feedback which is highly appreciated.These comments are highly encouraging and have been communicated to the entire team. All this truly makes the effort worth it.We greatly value receiving warm and positive comments regarding our service & our hosts. I am delighted to learn that Arabinda, Prem along with our other team members personalized and bespoke services ensured that your stay was a memorable one. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi.Warm RegardsSiddhartha NathMarketing & Communications Manager

8/10 – Gut

Amandeep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Siddhartha Nath am 22. Jan. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

4/10 – Schlecht

Mayank

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Siddhartha Nath am 10. Jan. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Rafik

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Location is good if you want to use metro... Rooms are small and not well maintained..broken furniture and ground tiles
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Siddhartha Nath am 5. Jan. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the room cleanliness and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

2/10 – Ungenügend

Kabir

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Siddhartha Nath am 5. Jan. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

8/10 – Gut

Sahil

Antwort von Siddhartha Nath am 12. Feb. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

AKSHAY

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Siddhartha Nath am 20. Dez. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

8/10 – Gut

Francisco Borja

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Antwort von Siddhartha Nath am 6. Feb. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Sushilkumar

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Never felt like a 5 Star facility
Aufenthalt von 7 Nächten im November 2023
Antwort von Siddhartha Nath am 20. Dez. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Padmesh

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Siddhartha Nath am 2. Dez. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Kulbir

My room had internet issues and it took couples of hours to fix it. All treadmills in hotel gym were not down.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Siddhartha Nath am 23. Okt. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the internet speed which did not meet your expectations along with treadmills which were not operational during your stay. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Komfort des Zimmers
Bad service
The lift and some other parts / some corridors were not maintained at all and not lit properly — service was very bad .
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Siddhartha Nath am 23. Okt. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the elevators which were not operational along with overall cleanliness of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

4/10 – Schlecht

Chetan

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Lord of staff but poor service.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Siddhartha Nath am 9. Okt. 2023
Dear Sir,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the service inefficiencies during your stay. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing this issue to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

2/10 – Ungenügend

ramnish

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
very old property. Rooms were very outdated and not stinky. Rooms were not available during check in. The staff was really nice, but the property is not good compared to value. Outdated
Aufenthalt von 2 Nächten im September 2023
Antwort von Siddhartha Nath am 28. Sept. 2023
Dear Sir,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.We deeply regret that the inconvenience caused with regards to the room cleanliness, delayed check in process and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing this issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Team Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Kevin

Verbesserungswürdig: Zustand der Unterkunft
Förbered er på ett 3-stjärnigt-ish hotell
Förbered dig på ett knappt 3-stjärnigt hotell. Hela hotellet utvändigt och invändigt upplevs väldigt gammalt och verkar aldrig ha renoverats. Kan tänkas att det skett quick fix lite här och där för att hålla hotellet hyffsat intakt. På deras Instagram-inlägg över poolen ser man att de satt in en fakebild över vattnet i poolen för att det ska verka med attraktivt. Hotellfrukosten var rätt sorglig, känns som de använder de billigaste råvarorna. En liten brödrost som alla väntade på. Svårt att förstå att detta är ett 5-stjärnigt hotell men man kanske inte kan förvänta sig så mycket i Indien när det kommer till de 5-stjärniga hotellen som har ett överkomligt pris. Hotellpersonalens service var helt ok men de glömde ställa in vattenflaskor, handtvål och handdukar inför första natten. Så de är lite slarviga. Gymmet spelade endast två låtar i 30 sekunder på repeat vilket var väldigt irriterande så ha hörlurar. Städning ok men var dammigt i olika hörn. Under sängen fanns det lite gammal skräp och massor av damm.
Aufenthalt von 2 Nächten im September 2023
Antwort von Siddhartha Nath am 25. Sept. 2023
Dear Sir,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the room cleanliness, quality of food and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Team Hyatt Centric Janakpuri, New Delhi

10/10 – Hervorragend

MOHAN

Aufenthalt von 2 Nächten im September 2023
Antwort von Siddhartha Nath am 28. Sept. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

raj

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Service was great and staff is amazingly nice but property is really outdated and needs serious renovations
Aufenthalt von 8 Nächten im August 2023
Antwort von Siddhartha Nath am 28. Aug. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience caused with regards to the upkeep of the hotel. Your feedback has been well noted and necessary actions shall be taken at the earliest. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

10/10 – Hervorragend

Vikas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel and comfortable stay.
Aufenthalt von 2 Nächten im August 2023
Antwort von Siddhartha Nath am 28. Aug. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

10/10 – Hervorragend

Baldev

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
5
Very nice hotel and very clen
Aufenthalt von 2 Nächten im August 2023
Antwort von Siddhartha Nath am 12. Aug. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Sunil Kumar

Aufenthalt von 2 Nächten im August 2023
Antwort von Siddhartha Nath am 25. Sept. 2023
Dear Mr. Kumar, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret for any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

4/10 – Schlecht

Navneet

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Firstly the lock wasnt working for the room, so they changed the room after going all the way to 8th floor. The new assigned room's AC wasnt working. The maintenance was called and he said the cooling will happen but very slowly and that too it will stay between 22-23 degree. Complained about it almost every night, yet they didnt bother to change the room.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Siddhartha Nath am 28. Juli 2023
Dear Guest,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the grave inconvenience caused with regards to the air conditioning in the room along with other service inefficiencies. You have my personal assurance that we are taking corrective steps to ensure such issues are not repeated in the future.Please know that these failures were an exception to our usual standards. I hope they don't permanently change your opinion of our hotel.Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

6/10 – Okay

Prabhjot Singh

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Poor maintenance and terrible service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siddhartha Nath am 25. Juli 2023
Dear Mr. Singh,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the grave inconvenience caused with regards to the service inefficiencies, staff attentiveness and overall upkeep of the hotel. You have my personal assurance that we are taking corrective steps to ensure such issues are not repeated in the future.Please know that these failures were an exception to our usual standards. I hope they don't permanently change your opinion of our hotel.Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

4/10 – Schlecht

Deepak

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Siddhartha Nath am 12. Aug. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

10/10 – Hervorragend

gurmeet singh

Best location and best staff rates are higher than it deserves honestly… room are not as good and big as it used to be before when it was piccadily.. but over all I enjoyed my stay it was comfortable and peaceful room. I will definitely recommend to my family n friends. For their future need of hotels in Delhi…
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Siddhartha Nath am 19. Juli 2023
Dear Mr. Singh, Thank you for your gracious review which is highly appreciated. Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Regards Team Hyatt Centric Janakpuri, New Delhi

6/10 – Okay

Said, San Diego

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Unprofessional staff, dirty and I wouldn’t recommend this hotel to anyone. Both nights I couldn’t sleep because of the noise
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Siddhartha Nath am 17. Juli 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the grave inconvenience caused with regards to the hotel cleanliness and loud noise during your stay. You have my assurance that we are taking corrective steps to ensure such issues do not repeat in the future. I would request you to consider this as a one-off incident and not a reflection of the usually high standards that we take pride in. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi. Warm Regards, Siddhartha Nath Marketing & Communications Manager

10/10 – Hervorragend

ANIL

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Siddhartha Nath am 3. Juli 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

4/10 – Schlecht

Patricio

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Siddhartha Nath am 26. Juni 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any disappointment that we may have caused. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

2/10 – Ungenügend

Vijay

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Siddhartha Nath am 19. Juni 2023
Dear Vijay, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. We sincerely regret any inconvenience that we may have caused. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi. Warm Regards, Siddhartha Nath Marketing & Communications Manager

6/10 – Okay

Manas

Geschäftlich gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Non recommandé pour les voyages d'affaires
L'hôtel n'est pas pour les voyageurs en solo et pour les voyageurs d'affaires, mieux pour les occasions et les cérémonies. Certains problèmes sont partout, du service de chambre à l'entretien quotidien.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Siddhartha Nath am 5. Juni 2023
Dear Guest,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. We have taken note of your feedback and observations with regards to the hotel cleanliness. You have my assurance that we are taking corrective steps to avoid any such recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

10/10 – Hervorragend

Abid Hussain

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Siddhartha Nath am 31. Mai 2023
Dear Sir, Thank you for your gracious feedback which is highly appreciated.These comments are highly encouraging and have been communicated to the entire team. All this truly makes the effort worth it.We greatly value receiving warm and positive comments regarding our service & our hosts. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi.Warm RegardsSiddhartha NathMarketing & Communications Manager

10/10 – Hervorragend

Janhavi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Siddhartha Nath am 29. Mai 2023
Dear Janhavi,Thank you for your gracious feedback which is highly appreciated.These comments are highly encouraging and have been communicated to the entire team. All this truly makes the effort worth it.Your acknowledgment about the hotel & our services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated!We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.RegardsTeam Hyatt Centric Janakpuri, New Delhi