Terrasse/Patio

Bewertungen von WIDE Hotel

4 out of 5
WIDE Hotel
Studiestræde 61, Copenhagen, Sealand

Bewertungen

9,0

Wunderbar

316 von insgesamt 494 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
124 von insgesamt 494 Gästebewertungen haben eine Bewertung von 8 - Gut" "
34 von insgesamt 494 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 494 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 494 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Helga

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles war gut. Ich habe lediglich einen Bademantel vermisst und an einem Tag sind die Kaffeekapseln nicht aufgefüllt worden.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Pascal - WIDE Hotel am 17. Mai 2024
Thank you for your feedback, Helga. We're glad to hear that overall you had a good experience. We apologize for the oversight regarding the missing bathrobe and the coffee capsules not being replenished. Your comments will be shared with our team for improvement.

8/10 – Gut

Yuliya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was much smaller than in the photo in the description.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Pascal - WIDE Hotel am 17. Mai 2024
Thank you for your feedback, Yuliya. We apologize for any discrepancy between the room size and the photos in the description. Your comment will be noted for future improvements.

6/10 – Okay

Anne Charlotte

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Overall I had a good stay in the WIDE Hotel. Bathroom was not properly cleaned. Basin and the floor have not even been cleaned after special request - just new towels. Not even the glass had seen a dishwasher. The bed was so close to the wall that it obviously was to hard to put the sheet around the mattress so that I could see it and it was not clean. More effort in the cleaning service would improve the hotel quality and lift it to the expected level.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Pascal - WIDE Hotel am 17. Mai 2024
Thank you for sharing your experience, Anne Charlotte. We apologize for the shortcomings you encountered during your stay. Your feedback regarding the cleanliness of the bathroom and the positioning of the bed will be addressed with our housekeeping team to ensure improvements are made.

8/10 – Gut

Anita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Frühstück ist sehr gut und vielseitig.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von joe am 5. März 2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Wide Hotel

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Hotel, gutes Frühstück, perfekte Lage für einen Städtetrip.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Daniel am 16. Feb. 2024
Vielen Dank für Ihre großartige Bewertung! Es freut uns zu hören, dass Sie unser Hotel, das Frühstück und die perfekte Lage für Ihren Städtetrip genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,Daniel, WIDE Hotel

8/10 – Gut

Edgar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Pascal from Wide Hotel am 12. Jan. 2024
Thank you for the feedback!

10/10 – Hervorragend

Tuana

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Daniel am 9. Jan. 2024
Dear Tuana,Thank you so much for your perfect score and wonderful feedback! We're delighted to know that you had a fantastic experience during your stay with us. Your support means a lot, and we look forward to the pleasure of welcoming you back in the near future.Warm regards,Daniel, WIDE Hotel

8/10 – Gut

Sigrid

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr, sehr kleine, aber schöne Zimmer; hübsch eingerichtet. Für einen mehrtägigen Aufenthalt schwierig, da sehr wenig Stauraum für Kleidung.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Daniel am 26. Dez. 2023
Dear Sigrid,Thank you for sharing your feedback. We're pleased to hear that you appreciated the design of our rooms. We take note of your comments regarding the storage space and will consider this aspect for future improvements. We hope to have the opportunity to welcome you back and provide an even more comfortable experience.Warm regards,Daniel, WIDE Hotel

8/10 – Gut

Cornelia, Brandenburg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöne Innenstadtlage. Viele Restaurants in der Nähe. Großes geräumiges Bad. Gutes Frühstück.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Pascal from Wide Hotel am 3. Nov. 2023
Thank you for the feedback. We are happy to hear you had a pleasant stay and hope to see you again soon!

10/10 – Hervorragend

Herbert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Hotel in top Lage !
War alles bestens - nette Leute top Hotel gut Essen und viel zu sehen was will man mehr !
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von joe am 2. Nov. 2023
Thanks for the feedback, We hope to welcome you again for another stay. Best Regards Wide hotel

8/10 – Gut

Beatrix

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr sauber und gemütlich
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von joe am 28. Okt. 2023
Thanks for the feedback, We hope to welcome you again for another stay. Best Regards Wide hotel

6/10 – Okay

Tanja

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Hotel war gut, aber Zimmer viel zu klein
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von joe am 19. Okt. 2023
Thanks for the feedback, We hope to see you again for another stay. Best Regards wide Hotel

10/10 – Hervorragend

Tanja

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fine. Very friendly personal ...clean rooms.... everything looked good ...Short way into the town and to the sights....very good breakfast with everything you need ...top
Aufenthalt von 3 Nächten im September 2023
Antwort von Daniel am 27. Sept. 2023
Dear Tanja,Thank you for staying here and for your kind words. We hope we can welcome you again next time you visit Copenhagen. Best regards WIDE Hotel

8/10 – Gut

Markus Heinz Dominik, Frankfurt am Main

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy access from central station.
Aufenthalt von 6 Nächten im September 2023
Antwort von Pascal from WIDE Hotel am 22. Sept. 2023
Thank you for the feedback. We are happy to hear you had a pleasant stay and hope to see you again soon.

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall very convenient stay. Friendly and helpful staff. Location is good to start sightseeing or go to the city centre.
Aufenthalt von 4 Nächten im September 2023
Antwort von Daniel am 17. Sept. 2023
Thank you for staying here and for taking your time to provide feedback. I am happy to read that you had a good time at our hotel, and we will be happy to welcome you again next time you visit Copenhagen.Best regards WIDE Hotel

10/10 – Hervorragend

Carmen Helene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöne Unterkunft mit tollem Frühstücksangebot und sehr zentral gelegen :))
Aufenthalt von 5 Nächten im August 2023
Antwort von Daniel am 24. Aug. 2023
Dear Carmen,Thank you for staying here and for taking the time to provide feedback. Thank you and best regards Wide Hotel

10/10 – Hervorragend

Julia

Aufenthalt von 1 Nacht im Juni 2023
Antwort von joe am 28. Juni 2023
Thanks for the feedback, We made a note of this.We hope to welcome you for another stay.Best Regards wide hotel

10/10 – Hervorragend

Dirk Heinz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Die Unterkunft lag sehr Zentral. Man komnte alles sehr gut zu Fuß erreichen. Das Personal war sehr nett. Das Frühstückbüffet wr sehr lecker und hatte eine sehr gute Auswahl.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Niklas Von Wide Hotel am 23. Juni 2023
Lieber Gast, vielen Dank für Ihren Aufenthalt und dafür, dass Sie sich die Zeit genommen haben, Feedback zu geben. Ich freue mich, dass Sie Ihren Aufenthalt genossen haben

6/10 – Okay

Elfriede

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
...sehr zentral gelegen, ausgiebiges Frühstücksbuffet
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Pascal from Wide Hotel am 4. Juni 2023
Thank you for the feedback.

10/10 – Hervorragend

Gernot

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Für eine Städtereise sehr zu empfehlen!
Aufenthalt von 3 Nächten im Mai 2023
Antwort von joe am 1. Juni 2023
Thanks for the feedback, We hope to welcome you for another stayBest Regards Wide Hotel

8/10 – Gut

Susanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im April 2023
Antwort von joe am 18. Apr. 2023
Thanks for the feedback, We made a note of this. We hope to see you for another stay.Best regards Wide hotel

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Pascal from Wide Hotel am 25. März 2023
Thank you for the feedback.

10/10 – Hervorragend

Vural, Liederbach

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ich wurde in einem Zimmer mit Balkon auf der Terrasse untergebracht und hab den Ausblick genossen. Alles was top so wie es sein sollte. Vielen Dank.
Antwort von Tommy Wide Hotel am 7. Feb. 2023
Bitte sehr :)Kind regards

10/10 – Hervorragend

Sandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Joe from ascot am 3. Feb. 2023
Thanks for the feedback, we hope to see you again.Best regards Wide Hotel

2/10 – Ungenügend

Viviane Nathalie

Aufenthalt von 2 Nächten im Januar 2023
Antwort von Pascal from Wide Hotel am 27. Jan. 2023
Thank you for the feedback!

10/10 – Hervorragend

Helen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, friendly and helpful staff, clean modern rooms, perfect for our few days stay, would return.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von joe am 27. Mai 2024
Thanks for the feedback, we made a note of this & we hope to welcome you for another stay. Best regards Wide Hotel

10/10 – Hervorragend

Aurora

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was wonderful and breakfast was amazing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von joe am 27. Mai 2024
Thanks for the feedback, we made a note of this & we hope to welcome you for another stay. Best regards Wide Hotel

6/10 – Okay

Atsuro

Geschäftlich gereist
まずまず 建物が古いのは味があって良いが、シャワーしかなくてアメニティが全く無かったのは残念
Aufenthalt von 3 Nächten im Mai 2024
Antwort von joe am 27. Mai 2024
Thanks for the feedback, we made a note of this & we hope to welcome you for another stay. Best regards Wide Hotel

8/10 – Gut

Rosa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed at the Wide Hotel during our first visit to Copenhagen. The location was superb (near city center, Tivoli Gardens and the train station) and the staff gave us excellent recommendations for restaurants and things to do. My only complaint is that the rooms are really small. We got a deluxe double room and had barely any space. The other thing that was less than ideal is how busy the dining area was for breakfast. I think two hotels share the space and it was crowded! I would probably stay there again because of the staff and location.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Ken am 23. Mai 2024
Dear Rosa,Thank you for sharing your feedback about your recent stay at Wide Hotel. We’re pleased to hear that you enjoyed our superb location and found our staff’s recommendations helpful.We apologize for the size of the rooms and the crowded breakfast area. Your comments are valuable and will be used to enhance our guest experience.Despite these issues, we’re glad to know you would consider staying with us again. We look forward to welcoming you back in the future.Best regards,Ken, WIDE Hotel

6/10 – Okay

Patricia and Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The positives: good staff at the office, the hotel was very clean and the location is perfect! However if you have a walking disability this is not the best choice. There are 3 steps at the front door and 4 plus 5 to get to the breakfast room. I (a senior ) had to carry the walker up the breakfast room stairs and then come down and help my wife. If you have a wheelchair or scooter it would be impossible to access. The other negative was the safe was in the cupboard on the floor. It was very awkward! To access the safe I had to lie on the floor! We have never seen that!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Daniel am 21. Mai 2024
Dear Patricia and Steven,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff to be good, and that the hotel was clean with a perfect location.We apologize for any inconvenience caused by the accessibility challenges you encountered during your stay. Your comments regarding the steps at the front door and to the breakfast room are noted, and we will explore ways to improve accessibility for guests with mobility limitations.Additionally, we appreciate your feedback about the safe location in the cupboard. We will review this arrangement to ensure it is more convenient for our guests.Thank you for bringing these matters to our attention, as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best regards,Daniel, WIDE Hotel

8/10 – Gut

Patricia

Gut: Sauberkeit, Personal & Service und Ausstattung
live this hotel and recommend it highly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Daniel am 21. Mai 2024
Dear Patricia,Thank you for your positive review and recommendation! We're delighted to hear that you love our hotel and had a great experience with us.If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,Daniel, WIDE Hotel

8/10 – Gut

Donna

Gut: Sauberkeit, Personal & Service und Ausstattung
Very nice hotel. Second time I stayed I had a room that was upholstered in deep magenta. It just felt a little dated. All very clean but the hotel is across the street from a music/event property. Noise ends at a reasonable hour but can be annoying because it is constant.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Daniel am 21. Mai 2024
Dear Donna,Thank you for your feedback. We're pleased to hear that you found our hotel to be very nice and clean.We apologize if the room decor felt a bit dated during your stay. Your comment about the noise from the nearby music/event property is duly noted. While the noise typically ends at a reasonable hour, we understand that it can still be bothersome to some guests.We appreciate your understanding and hope that overall, you had a pleasant stay with us. If you have any further feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Warm regards,Daniel, WIDE Hotel

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very quirky eco property, staff were very feiendly and helpful. Extremely convenient to almost all attractions, including Tivoli, Hop on Hop off and Rosenberg castle. Would definitely stay again
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Daniel am 21. Mai 2024
Dear Susan,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our quirky eco property and found our staff to be very friendly and helpful. It's fantastic to know that our location was extremely convenient for you, with easy access to attractions such as Tivoli, Hop on Hop off, and Rosenberg Castle.We truly appreciate your kind words and recommendation. We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Daniel, WIDE Hotel

8/10 – Gut

Aart

Mit einer Gruppe gereist
Schoon en hotel midden in centrum
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Pascal - WIDE Hotel am 17. Mai 2024
Thank you for your feedback, Aart. We appreciate your positive comments about our hotel being clean and centrally located.

10/10 – Hervorragend

Nicole

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay. Lovely rooms and friendly attentive staff. Gorgeous bar area and in a great location for exploring Copenhagen
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Pascal - WIDE Hotel am 17. Mai 2024
Thank you, Nicole, for your positive review. We're delighted to hear you enjoyed your stay, particularly our lovely rooms, friendly staff, and the ambiance of our bar area. We're glad our location added to your experience of exploring Copenhagen.

8/10 – Gut

Antonio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
... easy access to everything
Aufenthalt von 4 Nächten im April 2024
Antwort von Ken am 12. Mai 2024
Dear Antonio,Thank you for your feedback. We're glad to hear that you found our location convenient for accessing everything. If there are any specific areas you feel we could improve upon to enhance your experience, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,Ken, WIDE Hotel

8/10 – Gut

Steven, Manchester

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very central location. Clean hotel. Generally good quality. Negatives were around the room really. Slightly cramped layout, beds weren’t very comfortable and the shower took too long to drain so leaked water into the bathroom.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von joe am 10. Mai 2024
Thanks for the feedback, we hope to welcome you back for another stay. Best Regards Wide Hotel

2/10 – Ungenügend

Omid

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von joe am 10. Mai 2024
Thanks for the feedback, we hope to welcome you back for another stay. Best Regards Wide Hotel

8/10 – Gut

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Ken am 10. Mai 2024
Hello Patricia,Thank you for your feedback! We're glad to hear that you had a positive experience with us. We appreciate your review and hope to welcome you back again soon.Best regards,Ken, WIDE Hotel

6/10 – Okay

Kirsty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The single room was very small for the price with two small windows. Overall hotel was nice and breakfast was very good. However the noise from the open air venue opposite was extremely loud from Thursday to Saturday...and my room was on the opposite side.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Ken am 8. Mai 2024
Thank you for sharing your feedback.It's great to hear that you found the overall hotel experience pleasant and enjoyed the very good breakfast. However, I'm sorry to hear that the single room was smaller than expected for the price, and that the noise from the open-air venue across from the hotel was extremely loud, even though your room was on the opposite side. This must have been disruptive, especially over multiple days from Thursday to Saturday.Your feedback is important to us, and I'll make sure your comments about the room size and noise are shared with the team to improve our guests' comfort. If you'd like to discuss your experience further or have additional suggestions, I'm here to help.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more restful stay in the future. If there's anything else I can do to assist, please let me know.Best regards,Ken, WIDE Hotel

8/10 – Gut

Donna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There is a club across the street that was pumping music all day. That got annoying but hotel assured me that they would go indoors at 9:00 pm and shut the music completely by 11:00. They were right but between 9 and 11 you could still hear the pumping. The hotel and lobby staff were lovely.! Elevator is small and when busy takes a while.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ken am 7. Mai 2024
Thanks for your feedback, Donna.I'm glad to hear that you found our hotel and lobby staff lovely despite the noise from the club across the street. It's good that the hotel staff provided accurate information about when the music would stop, but it's unfortunate that the noise was still a bit disruptive between 9 and 11 pm.We understand that the small elevator and the wait times during busy periods can be inconvenient. Your feedback helps us improve our guest experience, and we'll take note of your comments.If you have any additional suggestions or feedback, we'd love to hear from you. We hope to welcome you back for a more peaceful stay in the future. If there's anything else I can assist you with, please let me know.Best regards,Ken, WIDE Hotel

10/10 – Hervorragend

Marcus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious room - great for transport
Aufenthalt von 3 Nächten im April 2024
Antwort von Daniel am 3. Mai 2024
Thank you for your review, Marcus! We're glad to hear that you enjoyed our spacious rooms and found our location convenient for transportation. It's always great to know that our guests had a pleasant experience.If you have any suggestions or comments on how we can improve, please feel free to share them with us. We look forward to welcoming you back and hope your next stay is just as enjoyable!Best regardsDaniel, WIDE Hotel

2/10 – Ungenügend

Muqiu

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Hair, dirty spots, and blood on the bedsheet. Changed a room right after check in, but the cleanliness was still the same. The staff’s attitude is terrible. I was referred to talk to a female manager(Kristen? I am not sure) by a couple of receptionist. However, Bryan, seems another manager, just completely refused me to talk to Kristen. I don’t have anyone can help me in this situation, at all. The attitude of staff was very tough and difficult, and I was asked to leave the receptionist table while I was calling platform. This hotel is TERRIBLE.
Aufenthalt von 4 Nächten im April 2024
Antwort von Daniel am 28. Apr. 2024
Thank you for your review. We're very sorry to hear about your unpleasant experience, particularly regarding cleanliness and staff attitude. It's not our standard to have dirty rooms or poor customer service, and we apologize for the inconvenience you've experienced.Best regardsDaniel, WIDE Hotel

10/10 – Hervorragend

Anne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for a few days exploring Copenhagen. Fairly close to a metro station and the main train station to head west to most attractions. Room was excellent, though small. Fantastic buffet breakfast.
Aufenthalt von 3 Nächten im April 2024
Antwort von Daniel am 28. Apr. 2024
Thank you, Anne, for your positive review. We're delighted to hear that our hotel was perfect for a few days exploring Copenhagen. It's great to know that our location, fairly close to a metro station and the main train station, made it easy for you to access most attractions.Even though the room was a bit small, we're glad you found it excellent, and that our fantastic buffet breakfast added to your enjoyment.We greatly appreciate your feedback and hope to welcome you back soon. If you have any further comments or suggestions on how we can make your next stay even better, please feel free to reach out to us.Best regards,Daniel, WIDE Hotel

6/10 – Okay

Ashok

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Room in poor condition, needs updating. Staff were friendly and helpful.
Aufenthalt von 3 Nächten im April 2024
Antwort von Ken am 24. Apr. 2024
Thanks for sharing your experience, Ashok. It sounds like you had mixed feelings about your stay, with friendly and helpful staff but a room that could use some updating. If you have more specific feedback on what needs improvement, feel free to share—it could help the hotel address these issues. I appreciate your review, and I hope your next hotel stay is more to your satisfaction.Best regards,Ken, WIDE Hotel

6/10 – Okay

Birte

Gut: Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von joe am 25. Apr. 2024
Thanks for the feedback, We made a note of this.We hope to welcome you back again for another stay. Best Regards Wide Hotel

10/10 – Hervorragend

clare

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful staff. Nothing too much trouble. Extremely convenient location.
Aufenthalt von 7 Nächten im April 2024
Antwort von Ken am 23. Apr. 2024
Thanks for the 5/5 rating, Clare!We're thrilled to hear that our staff made your stay enjoyable and that you found our location extremely convenient. It's our goal to ensure every guest has a great experience, and it's wonderful to know we met your expectations. We hope to see you again soon!Best regards,Ken, WIDE Hotel

10/10 – Hervorragend

Nicki

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel, all the amenities in the room you need. Nice and clean and quiet. Really comfortable beds. Lobby and bar area nice and comfortable. Very helpful friendly staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Ken am 22. Apr. 2024
Dear Nicki,Thank you for your 5 out of 5 rating on Expedia! We are delighted to hear that you found our hotel lovely and that it had all the amenities you needed. It's great to know that you enjoyed the cleanliness and quiet atmosphere, as well as the comfortable beds. We're also happy that you found the lobby and bar area cozy, and that our staff was helpful and friendly.Your positive feedback means a lot to us. If there's anything we can do to make your next stay even better, please let us know.We look forward to welcoming you back soon. Thanks again for your kind words!Best regards,Ken, WIDE Hotel

10/10 – Hervorragend

sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, walkable to all sites. Lots of shops and food options. The room was clean and well appointed. The bed was super comfortable. Highly recommend, would stay again without hesitation.
Aufenthalt von 1 Nacht im April 2024
Antwort von joe am 18. Apr. 2024
Thanks for the feedback, We made a note of this & hope to welcome you back for a better experience.Best Regards Wide Hotel

10/10 – Hervorragend

Ali

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a very good option to stay in the heart of the town.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ken am 17. Apr. 2024
Thank you for your positive feedback, Ali! We're glad you enjoyed your stay with us and found our location convenient. If you have any suggestions for how we can make your experience even better next time, feel free to let us know. We look forward to welcoming you back in the future!