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Bewertungen von Hotel Smart Cruise

3 out of 5
Hotel Smart Cruise
VIa Braccianese Claudia 4 -6, Civitavecchia, Città Metropolitana di Roma

Bewertungen

9,8

Außergewöhnlich

113 von insgesamt 129 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
13 von insgesamt 129 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 129 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 129 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 129 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

10/10

Sauberkeit

10/10

Personal & Service

9,8/10

Ausstattung

9,8/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Gerald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Luca am 15. Mai 2024
Dear Mr. Gerald. Thank you very much for your review which it means a lot to us.Pleased you stayed with us.Rgds Luca & Team

10/10 – Hervorragend

Madeline

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here the night before our cruise. Small but all we needed! Super comfy bed, convenient access to shops, restaurants, etc , 10-15min walking distance. Luca was super friendly and made our stay that much better. Thanks so much, definitely recommend this hotel!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Luca am 13. Mai 2024
Dear Madeline. Thank you so much for the kind words and review. Was nice to have you with us.Cheers Luca & Team

10/10 – Hervorragend

Lorraine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the location. If you are leaving on a cruise and coming in a day early, this is a perfect location. The cruise port is down the street, maybe a 5 minute walk. We just rolled our suitcases there, hopped on the bus and to the ship. The town is small, we enjoyed exploring and eating. The food was delicious. If you go, make sure your phone works, ours didn’t, so you can use it translate. Our next cruise, if we leave from there, we will be staying there. Oh, they also had a shuttle pick us up, for a charge.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Luca am 12. Mai 2024
Hello Lorraine. Thanks for the good review you have espressed here on Expedia. We do value so much guests comments.Was a pleasure to have you with us.Rgds,Luca & Team

10/10 – Hervorragend

Dante

Gut: Sauberkeit und Zustand der Unterkunft
Very friendly and clean. They seem to enjoy people.
Aufenthalt von 1 Nacht im April 2024
Antwort von Luca am 11. Mai 2024
Dante,Thank you for the kind review. Pleased you have stayed with us.Rgds Luca & team

10/10 – Hervorragend

Doug

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luca was very helpful and was a wonderful host. Transportation from airport was great and also arranged by Luca. Everything was excellent.
Aufenthalt von 1 Nacht im April 2024
Antwort von Luca am 11. Mai 2024
Doug. Was a pleasure to have you with us.Rgds Luca & Team

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Luca am 29. Apr. 2024
Thank you so much. Your review is highly appreciated.Rgds Luca and team

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Luca am 20. Apr. 2024
Dear Mr. David. Thank you for the kind review. Was our pleasure to have you at our hotel. Hsc

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good hospitality and clean. Excellent stay. I hoghly recommend.
Aufenthalt von 1 Nacht im April 2024
Antwort von Luca am 11. Apr. 2024
Dear Mike. Thanks for the comments and review. Pleased you stayed at our hotel. Rgds Luca

10/10 – Hervorragend

Duane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location close to cruise port. Luca the property manager was fantastic. Highly recommend
Aufenthalt von 1 Nacht im April 2024
Antwort von Luca am 8. Apr. 2024
Dear Duane and Heather. Thank you so much for your words and reviews. Has been a pleasure to have you with us. Cheers Luca

10/10 – Hervorragend

Denise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The owner is awesome, very helpful.
Aufenthalt von 3 Nächten im März 2024
Antwort von Luca am 6. Apr. 2024
Dear Denise. Than you so much for your nice review. Happy you stayed with us.

10/10 – Hervorragend

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was clean and very welcoming. The manager is extremely friendly and helpful
Aufenthalt von 1 Nacht im März 2024
Antwort von Luca am 29. März 2024
Dear Ms. Cheryl, we thank you so much for the great review. We were happy you stayed with us and hope to see you again one day.

10/10 – Hervorragend

Lorne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend Hotel Smart Cruise. Luca was extremely diligent in making sure we were well taken care of. Hotel was immaculate. It is close to port and less than one block from where the shuttle bus picks you up to take you to the port. They also have a shuttle service to pick you up at the airport. Excellent service. Highly recommend.
Aufenthalt von 2 Nächten im März 2024
Antwort von Luca am 19. März 2024
Dear Lorne. We wish to warmly thank you for the amazing words you had for your experience with us. We want to make our guests feel at home while being away from home. Thanks one again from all of us.HSC team

10/10 – Hervorragend

Martha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luca and Toni were great!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Luca am 7. Apr. 2024
Thank you so much. Pleased you stayed with us.

10/10 – Hervorragend

Mutsumi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
With QR code, checkin was smooth. Hot water in shower was temperamental.
Aufenthalt von 1 Nacht im März 2024
Antwort von Luca am 18. März 2024
Dear Guest. We appreciated your reviews and comments.Rgds Hsc

10/10 – Hervorragend

G

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Luca am 28. Feb. 2024
Thank you for staying with us and the marks you have given us. Hope to see you one day again.

10/10 – Hervorragend

Youngsuk

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Luca am 9. Feb. 2024
Thank you very much for the nice marks you gave to our hotel.

8/10 – Gut

Bumble

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Luca am 9. Feb. 2024
Thank you very much for the kind marks you gave to our hotel.

10/10 – Hervorragend

Li

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect
Using a QR code to unlock the room is really cool. The staff are friendly and room is very clean. The location is only 2 minutes away from the port shuttle to the cruise and 5-10 minutes away from the city centre. I would come back next time.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Luca am 28. Dez. 2023
Thank you so much for your kind remarks.

10/10 – Hervorragend

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Luca am 28. Dez. 2023
Thank you for the kind remarks to our hotel. Rgds.

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The stall was amazing
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von barbara am 13. Dez. 2023
Dear Daniel,Many thanks for your much valued feedback.Best regards Barbara

10/10 – Hervorragend

Tova

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice !
Antwort von Luca am 9. Feb. 2024
Thank you very much for the good marks you gave to our hotel.

8/10 – Gut

calixto

Gut: Personal & Service
It was clean but combiniun
Aufenthalt von 2 Nächten im November 2023
Antwort von barbara am 13. Dez. 2023
Dear Calixto,Thank you for your positive review. Best regards Barbara

10/10 – Hervorragend

Katherine

Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 13. Dez. 2023
Dear Katherine,Thank you so much for taking the time to leave us the amazing review!Best regards Barbara

10/10 – Hervorragend

Lynn

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von barbara am 5. Dez. 2023
Dear Lynn,Thank you so much for your glowing review. We are looking forward to having you again as a guest in our hotel. Best regards Barbara

8/10 – Gut

david

Expedia never sent QR code to open the door. Be sure to email management if you do not receive this.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von barbara am 5. Dez. 2023
Dear David,Many thanks for your valued feedback.Best regards Barbara

10/10 – Hervorragend

Becky

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic location for cruisers!
Rooms are great, especially for the price. Big, very clean. Be sure to keep a picture or non-internet version of the key code on your phone in case your internet isn’t working, etc. There’s a fairly large cafe nearby that serves decent breakfast and a couple of others. Got a really nice pedicure nearby (couple blocks away) for good price right before getting on the cruise. Pizza place next door was okay, not fantastic. Hotel staff went out of their way to make sure everyone was comfortable and had what they needed. Kudos to Barbara for her kindness!! No one there at night is biggest drawback in my opinion and I couldn’t get ahold of anyone. Were able to walk over to Largo Della Pace with ease, even with a LOT of luggage, to catch shuttle bus to cruise terminal. Highly recommended.
Aufenthalt von 2 Nächten im November 2023
Antwort von barbara am 5. Dez. 2023
Dear Becky,Thank you for your positive review and for choosing our hotel. We are happy you enjoyed your stay.Best regards Barbara

10/10 – Hervorragend

Carmen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
servicio inmejorable, localizacion cerca del puerto, perfecto previo a abordar crucero
Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 4. Dez. 2023
Querida Carmen,Muchas gracias por sus valiosos comentarios.Saludos cordiales Bárbara

8/10 – Gut

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von barbara am 4. Dez. 2023
Dear Karen,Many thanks for your valued feedback.Best regards Barbara

6/10 – Okay

Robert

Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 4. Dez. 2023
Dear Robert,We are sorry to hear that our hotel did not meet your expectations. We would like to explore your feedback further.Best regards Barbara

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great little hotel
This was the perfect hotel if you are going on a cruise. It is right by the cruise terminal and there is a free shuttle really close by that takes you to the ship. The hotel is small but very comfortable. The rooms are very clean and comfortable and Luca was really helpful. The hotel is also really close to shops, supermarkets and restaurants We went for a lovely walk along the waterfront stopping at a cute little restaurant for wine and a chacuterie plate that was delicious. I would definitely recommend this hotel and we plan on going back there next year before our cruise.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von barbara am 21. Nov. 2023
Dear Susan,Thank you so much for your glowing review. We are looking forward to having you again as a guest in our hotel. Best regards Barbara

10/10 – Hervorragend

Craig

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a moderate priced gem in an ideal location for cruisers. The hotel is new and clean and tastefully decorated.. High quality befs pillows linens and towels along with a wonderful spacios bathroom with a large shower. The room is also stocked with a mini fridge with complimentary waters juice and treats. Barbars the Manager was absolutely wonderful and gracious and very helpful. The pizza parlor next door is very busy with locals and the pizza was wonderful. We will stay here again and i highly recomend this hotel.
Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 18. Nov. 2023
Dear Craig,Thank you for your positive review and for choosing our hotel. We are happy you enjoyed your stay.Best regards Barbara

10/10 – Hervorragend

Ken

Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 5. Dez. 2023
Dear Ken,Thank you so much for taking the time to leave us the amazing review!Best regards Barbara

10/10 – Hervorragend

john

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great Value
Great value. Room was spotless and roomy. Bathroom was fantastic and it was very quiet. Definitely will stay here again when we sail out of Civittavechia.
Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 13. Nov. 2023
Dear John,Thank you so much for your glowing review. We are looking forward to having you again as a guest in our hotel. Best regards Barbara

10/10 – Hervorragend

George

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very efficient facility for an overnight prior to boarding cruise ship. Location Location Location You can easily walk to cruise terminal.
Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 13. Nov. 2023
Dear George,Thank you for your positive review and for choosing our hotel. We are happy you enjoyed your stay.Best regards Barbara

10/10 – Hervorragend

Luiz Octavio

Necessário e suficiente
Um hotel pequeno, bem arrumado e muito limpo. Pessoal atencioso, bem prático para quem vai pegar navio. Não oferece refeições, mas há muitas opções por perto.
Aufenthalt von 2 Nächten im November 2023
Antwort von barbara am 12. Nov. 2023
Estimado Luis Octavio,Muchas gracias por tomarse el tiempo para dejarnos la increíble reseña!Nos alegra saber que disfrutó de su estancia en nuestro hotel.Saludos cordiales Bárbara

10/10 – Hervorragend

Shirley

Aufenthalt von 3 Nächten im November 2023
Antwort von barbara am 14. Nov. 2023
Dear Shirley,Thank you so much for your glowing review. We are looking forward to having you again as a guest in our hotel. Best regards Barbara

10/10 – Hervorragend

Susan, Greenville

Mit dem Partner gereist
Perfect location if taking a cruise. Very clean, and convenient. Helped us arrange for driver from the airport. Terrific!
Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 12. Nov. 2023
Dear Susan,We appreciate your kind words about our hotel. Thank you very much for staying with us.Best regards Barbara

6/10 – Okay

Charles

Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 4. Dez. 2023
Dear Charles,Thanks for your feedback,.We are sorry to hear that our hotel was not able to provide you with the service experience you were looking for.We would really like to know what made you feel uneasy about being our guestBest regards Barbara

10/10 – Hervorragend

Deborah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A perfect beginning to a cruise
This was a lovely stay and perfect when embarking on a criise from the port. Barbara was thoughtful, hospitable and helpful. The little touches were delightful.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 4. Nov. 2023
Dear Deborah,Thank you for your fantastic review! Best regards Barbara

8/10 – Gut

Randy

Aufenthalt von 1 Nacht im November 2023
Antwort von barbara am 24. Nov. 2023
Dear Randy,Many thanks for your feedback.Best regards Barbara

10/10 – Hervorragend

Reuven

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beyond Fabulous and Clean
This us a fabulous concept for a hotel. A QR code gives access to the hotel and room immediately. The hotel is so clean it looks like it’s never been touched. We stayed one night before our cruise and so many restaurants are just minutes away walking distance. The bed is so delicious it would be easy to miss the cruise and just sleep in their comfortable bedding. The decor is contemporary and clean with beautiful tiling and great pops of color. We live in Miami and this style hotel would be sold out constantly there.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 2. Nov. 2023
Dear Reuven,Thank you for your fantastic review and for choosing our hotel. We are happy you enjoyed your stay.Best regards Barbara

10/10 – Hervorragend

Patricia

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 2. Nov. 2023
Dear Patricia,Thank you so much for your glowing review. We are looking forward to having you again as a guest in our hotel. Best regards Barbara

6/10 – Okay

Mathias

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Luca am 28. Dez. 2023
Thank you for your kind remarks. Rgds

10/10 – Hervorragend

Angel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I highly recommend this location if you are either visiting or transitioning to a cruise.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 29. Okt. 2023
Dear Angel,Thank you for taking the time to share your review with us. We are happy to hear that you enjoyed your stay with us.Best regards Barbara

8/10 – Gut

Christer

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 28. Okt. 2023
Dear Christer,Thank you very much for your positive review of your recent stay at our hotel.Best regards Barbara

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location for the cruise port.
This hotel was in a great location to the cruise port. I was able to walk out of the hotel with my luggage for a short walk to the cruise shuttle. Very clean hotel with wonderful staff.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von barbara am 28. Okt. 2023
Dear Janet,Thank you so much for your glowing review. We are looking forward to having you again as a guest in our hotel. Best regards Barbara

10/10 – Hervorragend

Rita

Mit der Familie gereist
Gut: Ausstattung
So very clean and modern inside. Very convenient to the Civitavecchia port. Just a few minutes away walking. Complimentary water, juice, coffee and and morning pastry. High recommend if on cruise.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 1. Nov. 2023
Dear Rita,Thank you very much for your positive review of your recent stay at our hotel.Best regards Barbara

8/10 – Gut

John

Gut: Sauberkeit und Zustand der Unterkunft
Clean, basic accommodation very close (3 minute walk) to the cruise port. QR code used for access. No staff onsite outside checkin/checkout hours meaning housekeeping staff did not appear to be available.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 29. Okt. 2023
Dear John,Many thanks for your much valued feedback.Our front desk is present every morning from 8.30 to late afternoon. We are truly sorry to hear that you did not find any of our staff during your stay at our hotel. We are always at your complete disposal for any guest need.Best regards Barbara

10/10 – Hervorragend

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff extremely friendly and helpful. Entire stay was great. Clean, comfortable room. Would stay here again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 29. Okt. 2023
Dear Karen,Thank you so much for your glowing review. We are looking forward to having you again as a guest in our hotel. Best regards Barbara

10/10 – Hervorragend

Bruce

Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Personal attention from Luca. Fabulous! Very welcoming
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von barbara am 29. Okt. 2023
Dear Bruce,Thank you so much for taking the time to leave us the amazing review!Best regards Barbara