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Bewertungen von W Chicago - Lakeshore

4.5 out of 5
W Chicago - Lakeshore
644 N Lake Shore Dr, Chicago, IL

Bewertungen

8,2

Sehr gut

524 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
199 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
146 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
66 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
66 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Melissa

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Schönes Hotelzimmer in guter Lage. Zimmer leider etwas hellhörig. Leider war mein Zimmer bis 17 Uhr nicht bezugsfertig, obwohl angegeben ist, dass ab 16 Uhr eingecheckt werden kann. Der Mitarbeiter an der Rezeption war nicht wirklich bemüht, mir schnell ein Zimmer zur Verfügung zu stellen. Die Frage nach einem Late Check-out wurde von ihm verneint. Als ich am nächsten Tag eine andere Kollegin fragte, war ein Late Check out für 25$ pro Stunde möglich. Ich würde trotz der günstigen Lage nicht erneut dieses Hotel wählen.
Antwort von Viviana am 22. März 2023
Thank you for your feedback. I apologize for the inconvenience during your stay. Please know that a member from our leadership team has reached out to you via separate email.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Tolle Lage, Zimmer „naja“ für den Preis
Das Hotel hat eine tolle Lage, jedoch war das zimmer ( das bad ) nicht so sauber wie gewünscht, es hatte Haare herumliegen und Haare in den frisch gewaschenen Tücher. Das Wasser in der Dusche hatte keinen druck, schwierig so zu Duschen. Das Zimmer ist schön aber in die Jahre gekommen.
Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

Mariana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super fun
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Mariela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Maria am 28. Mai 2024
Thank you for choosing to stay with us!

10/10 – Hervorragend

Trisha M.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Maria am 28. Mai 2024
Thank you for staying with us!

10/10 – Hervorragend

Jill

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great stay! The view was amazing! Was able to walk to small beach and navy pier within minutes. The indoor pool area was nice just a little chilly. Nice workout facility too. Will be back!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Maria am 26. Mai 2024
Thanks so much for providing your feedback while staying with us. It was a pleasure to host you and we hope to have the opportunity to welcome you again when your travels bring you back to the area.

2/10 – Ungenügend

Torenzio

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This hotel just wasn’t clean enough for me and did not have the proper mattress cover, you’re paying for the area around you the room here imo are old and worn and carpet stained
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Maria am 26. Mai 2024
Thanks so much for providing your feedback while staying with us. It was a pleasure to host you and we hope to have the opportunity to welcome you again when your travels bring you back to the area.

8/10 – Gut

Adel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place and amazing staff. Appreciated the dinner credit they gave us for our anniversary.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Maria am 26. Mai 2024
Thanks so much for providing your feedback while staying with us. It was a pleasure to host you and we hope to have the opportunity to welcome you again when your travels bring you back to the area.

10/10 – Hervorragend

Bill

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
located right on Laker Michigan, the view was amazing. Only a block walk to get to the lakeshore walking path, and less than a 1 mile to Navy pier, the Art Institute of Chicago. Lots of great restaurants nearby.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Viviana am 21. Mai 2024
Thank you for taking the time to provide your feedback while staying with us. It was a pleasure to have you as our valued guest. We look forward to welcoming you again in the future when your travels bring you back to the area.

10/10 – Hervorragend

Charneika

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great!
Aufenthalt von 3 Nächten im April 2024
Antwort von Maria am 19. Mai 2024
Thanks so much for providing your feedback while staying with us. It was a pleasure to host you and we hope to have the opportunity to welcome you again when your travels bring you back to the area.

10/10 – Hervorragend

william

Mit dem Partner gereist
Gut: Ausstattung
Staff very friendly and helpful. Rooms were good. No coffee makers in rooms which is a bit different but each morning complimemtary coffee was available in the lobby. Really good location for us and we would highly reccommend.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Viviana am 15. Mai 2024
Thank you for providing your feedback. We appreciate your comments and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
View and location was great and the staff
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate your comments and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

8/10 – Gut

Jose

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate you and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Yadira

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate you and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

8/10 – Gut

Theresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and staff. Would have loved a microwave in the room instead of a common one downstairs.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate your comments and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

8/10 – Gut

Yukiko

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
スタッフはフレンドリーで良かったです。 ただ、このクラスのホテルにしてはアメニティがお粗末でした。流石に洗面所や部屋のカップが薄いプラスチックカップはイマイチかも。
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate your comments and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extremely convenient location and great restaurant, but parking too expensive at $84 a night and the bathroom in our room was a little dirty upon our arrival.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate your comments and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Dwayne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate your comments and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Ted

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate you and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Igor

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location and very clean property
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Viviana am 14. Mai 2024
Thank you for providing your feedback. We appreciate your comments and thank you for being our valued guest. We can't wait to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Margarita, Dinuba

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location with giod views.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Viviana am 7. Mai 2024
Thank you for sharing your experience at the W Chicago - Lakeshore. We appreciate your feedback and are delighted to hear that you had a great stay. We can't wait to welcome you back again when your travels bring you back to the area.

10/10 – Hervorragend

Stephany

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Viviana am 8. Mai 2024
Thank you for taking the time to provide your feedback while staying with us. It was a pleasure to host you. We hope to have the opportunity to welcome you back again when your travels bring you back to the area.

6/10 – Okay

Maria

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was okay, but I expected much more from the W Hotel. It’s known for its excellence but it was kinda old looking and the rooms were very lackluster with old bathroom setup and hardly any storage.
Aufenthalt von 2 Nächten im März 2024
Antwort von Viviana am 6. Mai 2024
Thank you for providing your feedback while staying with us I sincerely apologize that your stay failed to meet your expectations. It was a pleasure to host you and I hope we have the opportunity to welcome you back in the future when your travels bring you back to the area.

4/10 – Schlecht

Alma Patricia

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Viviana am 6. Mai 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you and I hope we have the opportunity to welcome you back in the future when your travels bring you back to the area.

4/10 – Schlecht

Will

Aufenthalt von 2 Nächten im April 2024
Antwort von Viviana am 25. Mai 2024
Thank you for providing your feedback while staying with us at W Chicago Lakeshore. It was a pleasure to host you. I apologize that your stay did not meet your expectations. We hope to see you again soon when your travels bring you back to the area.

2/10 – Ungenügend

Monika, Toronto

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Viviana am 6. Mai 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you and I hope we have the opportunity to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Kyra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

6/10 – Okay

Eric

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room I stayed in is due for an upgrade. It was showing the wear and tear (worn furniture, room trim, shower tiling).
Aufenthalt von 4 Nächten im April 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the total hotel guest experience. Your feedback has been shared with our leadership team and your concerns are being addressed. We hope to have the chance to welcome you back again when your travels bring you back to the area.

8/10 – Gut

Tanya, Providenciales

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 5 Nächten im März 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great venue
Aufenthalt von 3 Nächten im April 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

10/10 – Hervorragend

Mustafa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

4/10 – Schlecht

Silviya

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
It felt like the place has been rundown and the service was subpar. They placed a huge hold on my credit card and it wasn’t removed for a week after I stayed there. I called him to request an update on what’s going on and have been transferred like to three different people homework really helpful. In terms of facility felt super bare. I expected to be much more premium and frankly felt very basic. The room did not even have a refrigerator let alone any minibar or any kind of goodies. It felt more like a cheap motel rather than an upscale establishment. I asked at the reception and they said the mini fridge is upon request and used Covid as an excuse. And Covid was 4 years ago, get with the program…
Aufenthalt von 3 Nächten im April 2024
Antwort von Viviana am 19. Apr. 2024
Thank you for taking the time to provide us with your feedback while staying with us. I sincerely apologize for the inconveniences you encountered during your stay with us. That is below our standard. Your concerns are being addressed by our leadership team. We thank you for being our valued guest and we look forward to hosting you again when your travels bring you back to the area.

10/10 – Hervorragend

Abrielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property is beautiful and clean! The staff were very pleasant and professional.
Aufenthalt von 2 Nächten im April 2024
Antwort von Viviana am 13. Apr. 2024
Thank you for selecting W Chicago Lakeshore for your stay. It was our pleasure to host you. We are so glad you enjoyed your stay with us. We hope to have the opportunity to welcome you back again in the future!

10/10 – Hervorragend

AuJane'

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent location.
Aufenthalt von 4 Nächten im März 2024
Antwort von Viviana am 13. Apr. 2024
Thank you for selecting W Chicago Lakeshore. It was a pleasure to host you. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed out stay! Everything was perfect! We celebrated my husband's 65th Birthday and the staff were amazing!!!! Lois, the Concierge was the BEST! She stayed on top of everything and the staff were very accommodating. The location is PERFECT! We can't say enough about this location, the staff and the city. What a perfect location!!!!! Thank you!!
Aufenthalt von 5 Nächten im April 2024
Antwort von Viviana am 10. Apr. 2024
Thank you for providing us with your feedback while staying with us. It was a pleasure to host you and your husband for his 65th Birthday. Thank you for being our valued guests. We hope to welcome you back again when your travels bring you back to the area.

10/10 – Hervorragend

Rinard

Aufenthalt von 3 Nächten im März 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

10/10 – Hervorragend

Dalal, glenview

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall, great stay
Aufenthalt von 3 Nächten im April 2024
Antwort von Maria am 9. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Emma

Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 9. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Tom

Aufenthalt von 3 Nächten im April 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

10/10 – Hervorragend

Jorge Luis

Aufenthalt von 1 Nacht im April 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im März 2024
Antwort von Viviana am 8. Apr. 2024
Thank you for providing us with your feedback while staying with us. It was a pleasure to host you. We hope we have the pleasure to welcome you back again when your travels bring you back to the area.

8/10 – Gut

Lindsay

Aufenthalt von 3 Nächten im März 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

10/10 – Hervorragend

Lateasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome hotel
Aufenthalt von 3 Nächten im März 2024
Antwort von Maria am 3. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Carol

Aufenthalt von 3 Nächten im März 2024
Antwort von Viviana am 1. Mai 2024
Thank you for taking the time to share your thoughts and feedback regarding your recent stay with us. It was a pleasure to host you. We hope to see you again soon!

8/10 – Gut

Ali

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place was nice and the staff were super nice, but it didn't really feel like a family friendly environment. I think this hotel is setup for couples more than families. The staff though were super nice!
Aufenthalt von 7 Nächten im März 2024
Antwort von Maria am 2. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.

8/10 – Gut

Yuxin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good lake view
Aufenthalt von 3 Nächten im März 2024
Antwort von Maria am 2. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.

8/10 – Gut

Javier

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bathroom door not working properly. Very clean room. The restaurant is not the best for a W hotel
Aufenthalt von 5 Nächten im März 2024
Antwort von Maria am 2. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.

8/10 – Gut

Bernardo

Aufenthalt von 6 Nächten im März 2024
Antwort von Viviana am 19. Apr. 2024
Thank you for taking the time to provide us with your feedback while staying with us. It was a pleasure to host you. We thank you for being our valued guest and we look forward to hosting you again when your travels bring you back to the area.

8/10 – Gut

Suzanne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First hotel I've been in that doesn't have a refrigerator, microwave, or a coffee maker.
Aufenthalt von 4 Nächten im März 2024
Antwort von Maria am 2. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. I apologize that your stay failed to meet your expectations. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Maria am 2. Apr. 2024
Thank you for providing your feedback while staying with us. It was a pleasure to host you. It is my sincere hope to welcome you back in the future when your travels bring you back to the area.