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Bewertungen von Hyatt Place Chicago/ Schaumburg

3 out of 5
Hyatt Place Chicago/ Schaumburg
1851 McConnor Parkway, Schaumburg, IL

Bewertungen

8,6

Hervorragend

581 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
220 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
90 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
54 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
55 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Edgar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Albana am 27. Mai 2024
Thank you so much for your great scoring !

10/10 – Hervorragend

Kevin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Albana am 23. Mai 2024
Thank you very much for your great scoring !

10/10 – Hervorragend

Li

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice Staff, close to the Mall, great experience
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Albana am 23. Mai 2024
Thank you so much for your great comments!

10/10 – Hervorragend

Ben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay. Thank you.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Albana am 23. Mai 2024
Thank you so much for your great comments!

10/10 – Hervorragend

Salva

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Albana am 23. Mai 2024
Thank you for your great scoring !

10/10 – Hervorragend

Tom

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Albana am 23. Mai 2024
Thank you very much for your great scoring!

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Albana am 21. Mai 2024
Thank you very much for yout time!

10/10 – Hervorragend

Volodymyr

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Albana am 21. Mai 2024
Greattly appreciated your kind scoring!

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Albana am 21. Mai 2024
Thank you for your feedback!

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The entire hotel and staff are very friendly. Excellent service and very good location.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hyatt Place Schaumburg/Chicago am 20. Mai 2024
Thank You for your valuable feedback. Hope to see you soon in near future.

8/10 – Gut

Cathy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was a very nice clean Hotel but disappointed that there was no microwave in the room. Has a small refrigerator and sink but no microwave. Could not heat up take out which was disappointing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hyatt Place Schaumburg/Chicago am 20. Mai 2024
Thank You for your valuable feedback. Hope to see you soon in near future.

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Get property. Very large rooms for a family of 7!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hyatt Place Schaumburg/Chicago am 20. Mai 2024
Thank You for your valuable feedback. Hope to see you soon in near future.

8/10 – Gut

Lorraine M

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Albana am 27. Mai 2024
Thank you for your time !

10/10 – Hervorragend

Tomas

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Albana am 27. Mai 2024
Thank you for your great scoring !

10/10 – Hervorragend

Andrea, Toronto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel in a quiet spot! I stayed 5 nights during my business trip so i picked Hyatt Place. I love their spacious rooms and a small kitchenette section with a sink and fridge. My room was clean and in a great condition. The rooms get a bit stale smelling if the A/C unit does not run. The Staff was super friendly and helpful! Andrea, Toronto
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hyatt Place Schaumburg/Chicago am 4. Mai 2024
Thank you for your valuable feedback. We appreciate .Hope to see you soon in near future.

10/10 – Hervorragend

Andrea, Toronto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel in a quiet spot! The rooms are clean and quite spacious, which I really like. Great for longer stays.
Aufenthalt von 4 Nächten im April 2024
Antwort von Hyatt Place Schaumburg/Chicago am 4. Mai 2024
Thank you for your valuable feedback. Hope to see you soon in near future

10/10 – Hervorragend

Gloria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was nice, quiet and clean. Staff that we engaged with were nice and helpful. Room with king bed was clean and comfortable. Loved that check-out was Noon instead of the standard 11am at most places. Didn't try the continental breakfast that was offered, so I can't provide a review on that part.
Aufenthalt von 1 Nacht im April 2024
Antwort von Albana am 30. Apr. 2024
Greatly Appreciated !

10/10 – Hervorragend

Felecia

Mit der Familie gereist
It was clean
Aufenthalt von 2 Nächten im April 2024
Antwort von Albana am 30. Apr. 2024
Thank you so much for your time!

8/10 – Gut

Cheryl

Aufenthalt von 4 Nächten im April 2024
Antwort von Albana am 13. Mai 2024
Thank you very much for completing our survey! If is anything we can do please let us know and we will be glad to help!

10/10 – Hervorragend

May

Aufenthalt von 1 Nacht im April 2024
Antwort von Hyatt Place Schaumburg/Chicago am 12. Mai 2024
Thank You for you valuable feedback.Hope to see you soon in a near future.

10/10 – Hervorragend

Alan

Aufenthalt von 1 Nacht im April 2024
Antwort von Hyatt Place Schaumburg/Chicago am 12. Mai 2024
Thank You for you valuable feedback.Hope to see you soon in a near future.

8/10 – Gut

Charles, Pinehurst

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Good hotel some things like lights, faucets, etc do not work.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hyatt Place Schaumburg/Chicago am 18. Apr. 2024
Thank You for your feedback. We appreciate your valuable time. Hope to see you soon in near future.

8/10 – Gut

Jerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Albana am 19. Apr. 2024
Thank you very much for your time! We appreciated your feedback!

8/10 – Gut

Lee, Green Bay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
There is NO bar. They have 2 seats that you can get a drink at. It's attached to the check in desk. They alcohol choice limited and mainly Hyatt brand. No restaurant in walking distance. Choose the other Hyatt .5 miles and multiple restaurants and bar/restaurants. The lady checking in at same time also disappointed. She order some frozen chicken tenders. Please remove you have a bar.
Aufenthalt von 1 Nacht im April 2024
Antwort von Albana am 10. Apr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,

10/10 – Hervorragend

Sameer

Aufenthalt von 1 Nacht im April 2024
Antwort von Albana am 30. Apr. 2024
Thank you so much for your time!

10/10 – Hervorragend

Cheryl, MADISON

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and comfortable and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Albana Gm am 8. Apr. 2024
We truly appreciate your time!

2/10 – Ungenügend

Sarah

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
Booked a 2 double bed with sofa sleeper for myself and my 4 kids, ended up getting a king bed with no sofa sleeper, pretty sure we are breaking occupancy rules with 5 people for a room with just one bed, very disappointed, reservation staff told me I was welcome to cancel and find another hotel when my kids were already in the pool and all our stuff in the room. Unfortunate that this hotel Id being run this way.
Aufenthalt von 1 Nacht im April 2024
Antwort von Albana am 8. Apr. 2024
Please accept our sincere apologies for any inconveniences created !

10/10 – Hervorragend

Christine

Aufenthalt von 9 Nächten im März 2024
Antwort von Albana am 25. Apr. 2024
Thank you very much for your great scoring!!

6/10 – Okay

Monica

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Iron was not up to date, the room should have had an kitchenette from what I was told. Limited towels
Aufenthalt von 1 Nacht im März 2024
Antwort von Albana am 4. Apr. 2024
Please accept our sincere apologies! Thank you so much for your time!

6/10 – Okay

Rose

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was fine. Went to the pool and there was a musty odor and many pieces of hair floating. There are no microwaves in the room just one in the lobby.
Aufenthalt von 1 Nacht im März 2024
Antwort von Albana am 27. Mai 2024
Please accept our sincere apologies !

4/10 – Schlecht

Noemi

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Unfortunately, when I booked this room, I thought a double meant a queen size bed, but turns out a double is smaller than a queen bed. I spoke to someone at the front desk and they informed me that this particular location doesn’t have any queen beds. Only doubles, which kinda looks like a full-size bed and king size beds. I had no idea and I mentioned this to the front desk and they said if I would had booked through Hyatt, I would have received more description of the bed size and I replied with yes, but I would’ve had to pay double. So I ended up having to book another room because the beds were just way too small from my family. Be mindful of this .
Antwort von Albana Gm am 1. Apr. 2024
Thank you very much for your feedback! Please accept our apologies from any inconveniences!

4/10 – Schlecht

Amie

Aufenthalt von 1 Nacht im März 2024
Antwort von Hyatt Place Schaumburg/Chicago am 20. Apr. 2024
Thank You for your feedback. We appreciate your valuable time.

8/10 – Gut

Boone

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Rooms were great, and breakfast very good! Pool area was very cold and could use updating.
Aufenthalt von 1 Nacht im März 2024
Antwort von Albana am 28. März 2024
Thank you very much for your feedback! !

10/10 – Hervorragend

Christy

Aufenthalt von 1 Nacht im März 2024
Antwort von Hyatt Place Schaumburg/Chicago am 15. Apr. 2024
Hello,Thank you for your feedback.We appreciate your kind words.Thank You for choosing us. Hope to see you again in near future.

4/10 – Schlecht

Jazzmin

Heating in the room didn’t work properly
Aufenthalt von 2 Nächten im März 2024
Antwort von Albana am 19. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Albana

10/10 – Hervorragend

Ashlie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly Staff
Aufenthalt von 2 Nächten im März 2024
Antwort von Albana am 19. März 2024
Thank you so much!

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and quiet. Soundproofing is excellent. They allow pets but you'd never know it. Customer service/front desk is very friendly and helpful. Free breakfast options are limited but food doesn't sit. It's made in small batches so always fresh. Eggs,sausage and pancakes. They even have almond milk for the cereal.
Aufenthalt von 2 Nächten im März 2024
Antwort von Albana Gm am 15. März 2024
Thank you very much for your great comments !

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the mall and lots of restaurants and sights nearby, would definitely come back again!
Aufenthalt von 3 Nächten im März 2024
Antwort von Albana Gm am 13. März 2024
We are very glad to know that you've enjoyed the stay with us!

10/10 – Hervorragend

samat

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Albana am 20. März 2024
Thank you very much for your great scoring!

10/10 – Hervorragend

Dylan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience for the price
This was an in town get away/not have to drive home after a late evening’s event. It was a nice room with a comfortable sitting area. The hotel was quiet even though it looked pretty full in the parking lot.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 26. Feb. 2024
Thank you so much for your stay & feedback :))Best regards,

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 24. Feb. 2024
Thank you so much for your stay & your feedback.We really appreciate :))Best regards,

8/10 – Gut

Teresa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 20. Feb. 2024
Thank you so much for your stay & completing our guest survey!Best regards,

4/10 – Schlecht

Daniel

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
First room we were given we couldn't even get into. They reset our keys saying that i probably erased them on accident but the reset keys still wouldn't open our room. So they assigned us a second room which we got into right away. Room was clean but was a sauna in the room. Temperature was at 76 so i tried to lower the temperature and we left to goto an event. Afterwards we came back and couldn't get into our new room. Went throughto whole you must have accidentally erased the keys. They ended up sending a employee to get us into our room. He got us into our room but the key system wasn't working for our door and our room was now 80. He couldn't get our lock working but at least got the room to cool down greatly. Once he left I guess the front desk called to talk to us but the room phone wasn't working so we couldn't verify who called. We elected to stay in the room because 1 it started to cool down and 2 we werenot planning to leave till morning. Well weshould have left our room was not sound proof in the slightest and kids chasing each other around in the hallway kept us up allnight. Safe to say me and my wife will never stay at a hyatt.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Albana GM am 19. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 18. Feb. 2024
Thank you so much for your stay & feedback :))

10/10 – Hervorragend

richard, indian creek

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 16. Feb. 2024
Thank you so much for staying with us. We appreciate your feedback :))Best regards,

2/10 – Ungenügend

Zachary

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Albana am 20. März 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 – Hervorragend

HOMER

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 5. Feb. 2024
Thank you so much for your feedback.We really appreciate it :))Best regards,

10/10 – Hervorragend

Yudi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel!
Its a nice experience for this hotel I booked for my friend.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 5. Feb. 2024
Thank you so much for your feedback.We really appreciate it :))Best regards,

10/10 – Hervorragend

Joe

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great staff
Friendly front desk staff, clean rooms and decent breakfast. Will stay here again when we're in the area.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 5. Feb. 2024
Thank you so much for your stay & your feedback :))

2/10 – Ungenügend

Kevin

Verbesserungswürdig: Komfort des Zimmers
Bed was terrible tried the sofa bed also could not sleep on it we ended up leaving at 12 pm also the heating unit was very loud plus it would get cold in the room then it would turn on and become very warm would never stay here again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ona ,Front Desk Manager Hyatt Place Chic am 5. Feb. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,