Terrasse/Patio

Bewertungen von Hilton Chicago O'Hare Airport

4 out of 5
Hilton Chicago O'Hare Airport
O'Hare International Airport, Chicago, IL

Bewertungen

7,6

Gut

825 von insgesamt 1974 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
442 von insgesamt 1974 Gästebewertungen haben eine Bewertung von 8 - Gut" "
335 von insgesamt 1974 Gästebewertungen haben eine Bewertung von 6 - Okay" "
209 von insgesamt 1974 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
163 von insgesamt 1974 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,0/10

Personal & Service

7,6/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Steven

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Ideal wenn man den Flug verpasst
Das Hotel liegt direkt im/beim Flughafen. Da ich meinen Flug verpasste war es die ideale Lösung. Wenn auch nicht ganz günstig, da das Hotel doch schon ziemlich in die Jahre gekommen ist.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 1. Nov. 2023
Dear Steven,Thank you for sharing your thoughts. We're glad our location was an ideal solution after you missed your flight. We greatly appreciate your review and hope to have another chance to welcome you back under better circumstances.-Hilton O'Hare team

8/10 – Gut

Christian

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Andreas

Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Andreas, Remscheid

Geschäftlich gereist
Gut: Sauberkeit
Top Lage. Bis auf die guten Matratzen alles alt und abgewohnt. Braucht in vielen Bereichen dringend eine Renovierung.
Aufenthalt von 2 Nächten im April 2023
Antwort von General Manager am 24. Apr. 2023
Lieber Andreas,Es ist wunderbar zu sehen, dass Sie unsere gemütlichen Betten und die erstklassige Lage genossen haben. Bei so vielen Aktivitäten in der Nähe hoffen wir, dass es Ihnen viel Spaß gemacht hat, alles auszuprobieren. Vielen Dank, dass Sie dies hervorgehoben und einige Aspekte erwähnt haben, die wir verbessern können. Glücklicherweise planen wir einige aufregende Änderungen und hoffen, einige der von Ihnen erwähnten Probleme angehen zu können. Trotzdem freuen wir uns, Sie bald wieder bei uns begrüßen zu dürfen.-Hilton O'Hare-Team

4/10 – Schlecht

Barbara

Aufenthalt von 2 Nächten im August 2022

4/10 – Schlecht

Siegfried

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022

4/10 – Schlecht

Björn

Aufenthalt von 1 Nacht im Juli 2022

2/10 – Ungenügend

G.

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best airport hotel I've been in so far.
I stayed in one of the runway view rooms at the 10th floor. The view was fabulous, the room appeared quite new. It had a extremely comfy bed with a choice of different pillows, a completely quiet air conditioning unit and a cozy armchair to enjoy the view. Further on I the room had a windows that could be opened to get some fresh air into the room. The room was also absolutely clean. So far the best airport hotel experience I had.
Aufenthalt von 1 Nacht im Mai 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2021

10/10 – Hervorragend

Zeretta

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Convenient
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The O'Hare Airport Hilton is way overpriced. Since it is the only hotel in the airport, they have a monopoly. It is quiet and you can walk through the lower level to terminals 1,2 &3. A train takes you to and from terminal 5. Guests are stuck paying the high price for convenience.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The closeness to the airport for an early flight and the ease of access
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 26. Mai 2024
Dear Cynthia,Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated our convenient location, and we look forward to seeing you again soon.-Hilton O'Hare Team

8/10 – Gut

gwen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for staying the night before super early am flight. Good service, good food/drink, clean, and quiet (sound proof) Short walk to departures.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 24. Mai 2024
Dear Gwen,Thank you for choosing Hilton Chicago O'Hare Airport and for your feedback. We are pleased to hear you enjoyed the convenience of our location for early flights and appreciated our clean accommodations and dining options. It was a pleasure to host you, and we look forward to welcoming you back during your future travel plans!-Hilton O'Hare Team

8/10 – Gut

Thomas

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Xxx
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Thomas,Thank you for staying with us and for your feedback. We're glad you had a four-star experience. We hope to welcome you back soon for another great stay.Hilton O'Hare Team

6/10 – Okay

Jae

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The property needs an upgrade (in terms of technology accommodation, such as USB port availability, etc.) Some parts of the room look outdated. The female check-in counter person didn't seem to have much energy and I've got the impression she didn't want to be there (i.e., didn't seem to enjoy her job).
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Jae,Thank you for your feedback. We appreciate you letting us know about the outdated technology in the rooms and the areas that could benefit from an upgrade. Our team is always looking for ways to improve the guest experience, and your insights on features like USB ports are valuable. While we strive to provide exceptional service at all times, we apologize if the check-in experience didn't reflect that. We'll use your feedback as a training opportunity to ensure all our guests receive a warm welcome. We hope you will consider staying with us again to see how we have improved.-Hilton O'Hare Team

10/10 – Hervorragend

Graecin

Gut: Sauberkeit und Personal & Service
Convenient to get between the hotel and the O’Hare Airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Graecin,Thank you for taking a moment to share a review about your recent stay. We’re happy to know you enjoyed your time with us. Our ideal location, convenient to Chicago O’Hare Airport, is just one of the many benefits of staying with us. Thanks again. We wish you happy and safe travels!-Hilton O'Hare Team

10/10 – Hervorragend

ZHETAO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Peter,Thank you for staying with us and for your perfect rating. We're glad you had a world-class experience, and we hope to welcome you back soon for another great stay.-Hilton O'Hare Team

10/10 – Hervorragend

ian

Top class service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Ian,Thank you for taking a moment to share your experience at Hilton Chicago O'Hare Airport. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you enjoyed your time in the Windy City. -Hilton O'Hare Team

10/10 – Hervorragend

Joel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Beds/ mattresses need updating. Staff was helpful and kind. Restaurants were good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Linda,Thank you for choosing Hilton Chicago O'Hare Airport and for sharing your valuable feedback. While we are happy you enjoyed our wonderful staff and great restaurant; we are sorry you had a concern with the bed. We will be sure to share all of your comments with our team, and we look forward to welcoming you back and impressing you further.-Hilton O'Hare Team

6/10 – Okay

Ryszarda

Old
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Ryszarda,Thank you for leaving a review. It was a pleasure having you join us during your time in Chicago. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. Take care, and we wish you safe travels.-Hilton O'Hare Team

6/10 – Okay

Stanley, Scottsdale

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This hotel seems to be relying on its monopoly position as the only hotel directly connected to the airport to charge high prices for convenience while failing to upgrade the facility. Dated rooms, fixtures, and bathrooms. Hotels that we have stayed in by shuttle are far more modern and less costly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Stanley,Thank you for staying with us recently. We regret to learn of your disappointment with your experience. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we wish you safe travels.-Hilton O'Hare Team

10/10 – Hervorragend

Elizabeth, Burlingame

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy Check in
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 20. Mai 2024
Dear Elizabeth,Thank you for your review and for giving us a perfect rating! It's wonderful to know you had an enjoyable visit, and we appreciate you mentioning our efficient check-in. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!-Hilton O'Hare Team

8/10 – Gut

Linda

Gut: Sauberkeit und Personal & Service
Furnishings appear dated. We also asked for more coffee packets and after 2 1/2" hours and nothing, we called again. After 1/2 hour receive 2 packets. That's it. No cream but should have asked for it.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Linda,Thank you for choosing to stay with us during your recent trip. While we're delighted to receive the high rating, we're disappointed that we fell short of expectations in some aspects. We sincerely apologize for any delay you experienced when requesting items from the front desk and for any inconvenience this may have caused you. Rest assured, your comments will be relayed to our team to ensure that we are meeting our high standards going forward. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.-Hilton O'Hare Team

10/10 – Hervorragend

Julio Cesar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great option for staying inside the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 19. Mai 2024
Dear Julio,We're delighted you enjoyed your stay at Hilton Chicago O'Hare Airport! Please come see us again the next time you're in the area.-Hilton O'Hare Team

10/10 – Hervorragend

Roberta

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Roberta,Thank you for staying with us and for your feedback. We're glad you had a world-class experience, and we hope to welcome you back soon for another great stay.-Hilton O'Hare Team

8/10 – Gut

Cheryl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Beverly, Palm Desert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Beverly,Thank you for highlighting the convenience of your stay. Our team is committed to ensuring a seamless experience for all our guests, and we look forward to welcoming you back.-Hilton O'Hare Team

8/10 – Gut

Muhammad, Nashville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the terminal
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Muhammad,Thank you for your review. We know proximity to the airport is one of the biggest priorities for our guests, and we're glad you were able to take advantage of our convenient location. We hope to welcome you back soon to Hilton Chicago O'Hare Airport.-Hilton O'Hare Team

10/10 – Hervorragend

Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dahlia at reception was very pleasant and informative
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Alexander,We are pleased you chose to stay with us at Hilton Chicago O'Hare Airport. Your compliments regarding Dahlia's kind service are appreciated, and we hope you have the opportunity to visit us again the next time you are in the area.-Hilton O'Hare Team

8/10 – Gut

Radhakrishnan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Trevor, Kodiak

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Lisa Mercedes

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
East and convenient for early am flights. Clean and friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Lisa,Thank you for your outstanding review! We were happy to provide you with clean, convenient accommodations, and we're glad you felt welcome while you were here. It would be a pleasure to host you again at Hilton Chicago O'Hare Airport, so come back soon!-Hilton O'Hare Team

10/10 – Hervorragend

KUNIHIKO

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very comfortable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Kunihiko,Thank you for sharing your experience! Providing a cozy and relaxing experience for our guests is always our goal, and we're glad we could exceed your expectations. We can't wait to welcome you back for another comfortable stay.-Hilton O'Hare Team

6/10 – Okay

Timothy

Mit dem Partner gereist
Back stale smell in our room . Hotel felt old and dated .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Dear Timothy,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback will be discussed with our housekeeping team, and we'll work to make improvements where necessary. Please consider giving us another chance soon. -Hilton O'Hare Team

8/10 – Gut

Bill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wasnt expecting a $75 bill to park my car overnight.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Bill,Thank you for staying with us and for your review. While we appreciate the high rating, we want to take a moment to express our disappointment regarding your dissatisfaction with our valet parking rates. Our hotel monitors the local market for parking fees and is competitive within the area. We appreciate your feedback and hope you will consider staying with us should you pass through Chicago again.-Hilton O'Hare Team

6/10 – Okay

Kenneth

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Nichole

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Srdan

Mit der Familie gereist
Gut: Ausstattung
Convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Srdan,Thank you for choosing Hilton Chicago O'Hare Airport! We're glad our location worked well for your trip, and we hope to see you again soon.-Hilton O'Hare Team

2/10 – Ungenügend

Eunice

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Zbigniew

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Christopher, San Diego

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is perfect for a stay before and/or after a flight from O’Hare airport. You would definitely not stay here for a vacation as leaving the property is difficult and not near anything but it’s serves its purpose perfectly for an airport hotel that you can walk right to the airport, no shuttle necessary
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 6. Mai 2024
Dear Julie,Thank you for allowing Hilton Chicago O'Hare Airport to host your recent stay. We're happy to hear you had a pleasant experience, and that you appreciated our convenient location ideal for catching a flight. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back on another occasion.-Hilton O'Hare Team

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Patrick

Gut: Zustand der Unterkunft
Y
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Patrick,Thank you for taking a moment to leave us a rating. We are honored you enjoyed your stay. Thank you for choosing Hilton Chicago O'Hare Airport to host your stay and we look forward to welcoming you back.Hilton O'Hare Team

10/10 – Hervorragend

Antony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Antony,Thank you for staying with us at Hilton Chicago O'Hare Airport. We appreciate your feedback and are pleased you had a great stay. Please come back and see us again the next time you are in the area!-Hilton O'Hare Team

10/10 – Hervorragend

richard

Aufenthalt von 1 Nacht im April 2024