Außenpool, Liegestühle

Bewertungen von Hyatt Regency Chennai

5 out of 5
Hyatt Regency Chennai
365 Anna Salai, Teynampet, Chennai, Tamil Nadu

Bewertungen

8,2

Sehr gut

213 von insgesamt 440 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
127 von insgesamt 440 Gästebewertungen haben eine Bewertung von 8 - Gut" "
47 von insgesamt 440 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 440 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 440 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

8,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Ralf

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
War sicher mal eine tollen Adresse!
Das hotel bedarf einer vollständigen Renovierung. Schönes Hotel in große und Möglichkeiten aber die Zimmer sind im 2 Sterne Bereich. Bad, Wohnbereich und Einrichtung teilweise stark defekt beziehungsweise ausgebaut oder fehlend. Angeblich wurde bereites die 2. Und 3. Etage renoviert. Also für europäische Gäste dringend erforderlich hierauf zu bestehen. Das Frühstück buffet ist in keiner Weise mit sonst üblichen 4-5 Sterne zu vergleichen. Also es geht auch definitiv anders in Chennai wenn ich an Aufenthalte im dortigen Hilton oder ITC denke. Das Angebot des spa Bereiches zu Massagen ist gut und auch preisleitungs bezogen ok. Hoffe das die Information bezüglich der Mängel an das Management verstanden wurde.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Ruban Das am 13. Juni 2022
Dear Guest, Thank you so much for sharing your valuable feedback with us. We regret to learn that your experience did not meet your expectations. Your feedback regarding the rooms, maintenance, and quality of food are duly noted. Corrective measures will be taken to ensure a seamless experience going forward. As rightly said, the second, third and fourth floor rooms have been refurbished. We assure you that the floors above will be renovated shortly as well. Our management is working on the same and we have already communicated your feedback to them. We do hope you will give us the chance to make amends and serve you soon again in the future. We look forward to welcoming you back at the hotel. Warm Regards, Ruban Das General Manager Hyatt Regency Chennai

8/10 – Gut

navjot

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Business Hotel
Im grossen und ganzen , würde ich sagen, dass das Hyatt regency zu den Top Adressen in Chennai zählt. Der Hauptgrund warum ich immer wieder hier zurück kehre , ist zu einem Die Lage des Hotels, es bindet sich in unmittelbarer Nähe des Stadtzentrums und der Flughafen ist ungefähr 30 Minuten mit dem Taxi entfernt. Die Zimmer sind sauber und hygienisch akzeptabel.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Tarun Seth General Manager Hyatt Regency Chennai am 24. Okt. 2018
Dear Guest, Thank you for choosing to stay with us and for taking the time to review your experience. Feedback like yours motivates us to do better and offer distinctive service. We try our level best to offer unique and distinguished services to our esteemed guests and such encouraging words only motivates us to go a notch higher. My team and I look forward to welcoming you back at Hyatt Regency Chennai. With warm regards,

8/10 – Gut

Umamageswaran, Sher gut

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
4.5
Sher gut

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ruban Das am 25. Mai 2024
"Dear Guest,Thank you for choosing to stay with us, and for taking the time to share your experience here.We're thrilled to learn that your overall stay was enjoyable, and that you found our services and facilities to your satisfaction. Your willingness to share your feedback with fellow travelers is invaluable to us, and we eagerly anticipate the opportunity to welcome you back on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 – Hervorragend

Animesh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Marvelous place to stay with an amazing breakfast buffet
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ruban Das am 15. Mai 2024
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.Your kind words regarding the rooms and hotel services are immensely valued. We’re happy to know that our team member succeeded in making your experience a memorable one.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 – Hervorragend

Adityaraj

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place with great staff!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ruban Das am 10. Mai 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. It is kind of you to mention that you received consistently diligent and friendly service throughout your stay. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. The fact that the greatest highlight of your stay was the service rendered by my team, who desire to make a difference, makes me feel so proud of the team I work with. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."

6/10 – Okay

Jeff, Singapore

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Enviroment overall good, the setback is the unstable wifi which keep drop-line, causing difficulty accessing internet .. no improving even feedbacks
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Ruban Das am 9. Mai 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Unstable WI-FI connection is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the IT team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest.Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai"

8/10 – Gut

Ramachandran

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good environment
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ruban Das am 2. Mai 2024
"Dear Guest,Thank you so much for sharing your generous review. We’re glad to note that you had a pleasant dining experience at the hotel and enjoyed the food. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 – Hervorragend

Vijitha

Aufenthalt von 3 Nächten im April 2024
Antwort von Ruban Das am 9. Mai 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."

6/10 – Okay

Unnikrishnan

Gut: Sauberkeit
My room was filled with fruit flies and even though I complained about it, the hotel didn’t do anything about it. The room door was also problematic. I had a lot of trouble just unlocking and locking the door. The lock switch and the lock weren’t attached properly and was problematic.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ruban Das am 13. Apr. 2024
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Chedarampattu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
From check in to check out Hyatt Regency, Chennai made it an easy process. The room was clean and nice. The room service was good, and the laundry facilities were available around the clock. The staff was friendly, and greeted us with warmth every time. The dining options were good.
Aufenthalt von 9 Nächten im März 2024
Antwort von Ruban Das am 29. März 2024
"Dear Guest,Thank you for sparing your valuable time to share such a wonderful review on your experience with us.We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. All of us at Hyatt Regency Chennai, endeavor to do our best so that all our guest receives friendly and attentive service coupled with genuine warmth and care.We are proud to have an ambassador in you and look forward to welcoming you back."Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 – Gut

Changyi Linus

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
There are occasional blackouts at night where all the lights in the building go off and then on again. Otherwise quite pleasant stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ruban Das am 15. März 2024
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 – Hervorragend

Jyotirmoy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Ruban Das am 7. März 2024
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 – Hervorragend

Lakshmi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the aesthetics of the hotel, i loved the exhibitions they host, loved my room facing the pool. I appreciated and enjoyed everything abt the hotel. What i didnt like was the South Indian breakfast options. U need to hire a really good South Indian chef. The idly's were sticky, poori masala was bland and there was no variety in the dessert. I was there for 2 weeks and every day was a different version of the same desert. I have stayed at Rain Tree, amazing selection of South Indian breakfast options and more than one dessert to choose from, unlike Hyatt everyday offering a different version of the same dessert and no cashews in the dessert.
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Ruban Das am 26. Feb. 2024
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Thambirajah

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Ruban Das am 26. Feb. 2024
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban DasGeneral ManagerHyatt Regency Chennai"

2/10 – Ungenügend

Vidyanathan

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
For the money that was paid, expect an exceptional customer service. It was a noisy train station w chaos . Pls do not go if the expectation is to unwind after a long day of work and meetings .
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ruban Das am 15. Feb. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

8/10 – Gut

Raj

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ruban Das am 15. Feb. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and Please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

8/10 – Gut

Kung chieh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Ruban Das am 21. Feb. 2024
"Dear Guest, Thank you for choosing to stay with us and for taking the time to share your experience on this platform. Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us. Rude behaviour of the staff is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the entire team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and to welcoming you back soon. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

4/10 – Schlecht

SAIPRASAD

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ruban Das am 20. Feb. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.Our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

10/10 – Hervorragend

Sasmit

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had an absolutely amazing experience at Hyatt Chennai this past weekend. Having stayed at multiple Hyatt Regency hotels in US, I must say this one stands out in the top echelon of Hyatt hotels worldwide. Starting from checking in where ever smiling receptionist Mi@@ was amazing ,followed by the dining where each of the wide variety of food was delectable thanks to sou Chef V et al, and the equally laudable hospitality of folks in the restaurant area like Bh@@@@@, Kar@@@@, An@@@ ; and not to forget about the spectacular concierge service spearheaded by Kumar and co, along with the seamless checking out process by Ri@@@. All in all ,this was a memorable experience loved by my family and my parents-- 5 stars to the amazing team of Chennai Hyatt Regency, will certainly look forward to another delightful experience in future.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ruban Das am 26. Jan. 2024
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a pleasant stay and enjoyed the services provided by our team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

6/10 – Okay

Nandakumar

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ruban Das am 24. Jan. 2024
Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We request you to please share a detailed feedback with us so that we can look into the situation and have it resolved at the earliest.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Deluxson, Brentwood

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Hotel - Clean rooms, Friendly staffs , Enjoyed staying . Will be back soon
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Ruban Das am 22. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your feedback regarding your recent stay with us on this esteemed platform. We are thrilled to know you liked the rooms, and service rendered by our thoughtful team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Sunethra

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ruban Das am 22. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

4/10 – Schlecht

Niket

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ruban Das am 15. Feb. 2024
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

10/10 – Hervorragend

Pannila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ruban Das am 22. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Ancella

Had a wonderful stay
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ruban Das am 23. Jan. 2024
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a wonderful stay at the hotel.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Tanmay

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ruban Das am 19. Jan. 2024
Dear Guest,Thank you so much for reviewing your experience with us. We are pleased to learn that you had an enjoyable experience at our hotel.We are proud to have an ambassador in you and look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 – Gut

Subir

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ruban Das am 15. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at our hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Herbert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ruban Das am 10. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 – Gut

Natesa, LAGUNA NIGUEL

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Ruban Das am 10. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Usharany, Naperville

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Location, staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ruban Das am 9. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you liked the location and service provided by our thoughtful team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 – Gut

Manjula, Germantown

Mit der Familie gereist
Gut: Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ruban Das am 9. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are glad to know you had a pleasant stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Ami

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ruban Das am 9. Jan. 2024
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are glad to know you had a pleasant stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 – Gut

Lakshmi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Did NOT like the following: 1. illogical placement of light switches in the room. 2. there were not many vegetarian options and options for small portion eaters in hotel restaurant 3. the bathroom door design was illogical - either covered the shower or the toilet. they could not be used in parallel 4. Found a cockroach in the bath tub the very first day did like the following: 1. the room was cleaned everyday 2. management remembered my birthday :) 3. The staff was friendly and courteous 4. we felt safe during our stay
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ruban Das am 9. Jan. 2024
Dear Guest,It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.While we are glad to learn that your overall experience at the hotel was pleasant, we regret to know that certain aspects of your stay were less than satisfactory.I take this opportunity to thank you for extending such kind words towards our the service rendered by our staff members. We consider our people to be our greatest assets and I am elated to know that our team members succeeded in making your stay memorable.My heartfelt apologies for the inconvenience faced by you with the design of the room. The feedback shared by you have been given the seriousness it deserves and my team will stand committed and we will be eager to provide you a much improved service on your next visit to our hotel. I am confident that my team will spare no effort to impress you.My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Luckmi

Aufenthalt von 10 Nächten im Dezember 2023
Antwort von Ruban Das am 8. Jan. 2024
Dear Guest,Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel, and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 – Gut

senthilvel

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ruban Das am 1. Jan. 2024
Dear Guest,Thank you for sharing your feedback with us.We are glad to know that you had a good experience at our hotel. My team and I look forward to welcoming you back again soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Subir

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ruban Das am 27. Dez. 2023
Dear Guest,Thank you for your kind review. We are pleased to note that you had a comfortable experience at the hotel and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 – Gut

SHABARI

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ruban Das am 29. Dez. 2023
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 – Gut

SHABARI

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ruban Das am 29. Dez. 2023
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Anirban

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ruban Das am 20. Dez. 2023
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a comfortable stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai

10/10 – Hervorragend

Raghuram

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Ruban Das am 8. Jan. 2024
Dear Guest,Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel, and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Rama

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ruban Das am 20. Dez. 2023
Dear Guest,Thank you for sparing your valuable time to share your experience with us.We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guest receives friendly and attentive service coupled with genuine warmth and care.It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai

6/10 – Okay

Prasetha hari

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ruban Das am 21. Dez. 2023
Dear Guest,Thank you so much for sharing your valuable rating with us. We would like to express our sincere apologies for not having lived up to the signature Hyatt experience during your recent stay with us.All of us at Hyatt Regency, Chennai endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression.Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for.My team and I look forward to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Rani

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was there during the cyclone. The management was awesome; a truly well-run hotel. Breakfast is exceptional with superb food and service.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ruban Das am 12. Dez. 2023
Dear Guest, I would like to thank you for taking the time to share such a wonderful experience regarding your recent stay with us. We are thrilled to know you that you received exceptional service from our team members during the recent cyclone and that you also liked the breakfast. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Santhosh

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ruban Das am 11. Dez. 2023
Dear Guest,Thank you for sparing your valuable time to share your review with us.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guest receive friendly and attentive service coupled with genuine warmth and care.It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 – Gut

Martin

Aufenthalt von 13 Nächten im Oktober 2023
Antwort von Ruban Das am 15. Nov. 2023
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 – Hervorragend

Vasanth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staffs focused on customer obsession!!
Aufenthalt von 2 Nächten im November 2023
Antwort von Ruban Das am 10. Nov. 2023
Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.Your kind words regarding our staff members is immensely valued. We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Ruban Das am 8. Nov. 2023
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das, General Manager, Hyatt Regency Chennai..

2/10 – Ungenügend

Edward

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service is horrible. It should be one star hotel
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ruban Das am 8. Nov. 2023
Dear Guest,I would like to thank you for taking the time to share your experience with us.Kindly accept my sincere apologies for the inconvenience faced by you during your recent stay with us. We regret to learn that your experience did not meet your expectation and we fell short in providing you with our prompt service.Your feedback has been noted and taken up with our Managers to review with the team internally. Please be assured the hotel will be taking all the necessary corrective measure to ensure a seamless experience going forward.Once again, my heartfelt apologies, we do hope you will give us the chance to make amends and serve you soon again in the future.My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.