Schreibtisch, laptopgeeigneter Arbeitsplatz, schallisolierte Zimmer

Bewertungen von Quality Inn & Suites Airport

2.5 out of 5
Quality Inn & Suites Airport
3100 Queen City Drive, Charlotte, NC

Bewertungen

7,2

Gut

339 von insgesamt 1020 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
250 von insgesamt 1020 Gästebewertungen haben eine Bewertung von 8 - Gut" "
186 von insgesamt 1020 Gästebewertungen haben eine Bewertung von 6 - Okay" "
110 von insgesamt 1020 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
135 von insgesamt 1020 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,6/10

Personal & Service

7,0/10

Ausstattung

6,8/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Andreas

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles soweit ganz gut.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von shyam am 3. Jan. 2024
Vielen Dank für Ihre Bewertung! Wir freuen uns zu hören, dass alles soweit gut war. Wenn Sie noch weitere Anmerkungen oder Fragen haben, lassen Sie es uns bitte wissen. Wir sind immer bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

2/10 – Ungenügend

Naveen

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von shyam verma am 23. Dez. 2023
Thank you for your rating. We apologize for any inconvenience or dissatisfaction you may have experienced. We take customer feedback seriously and will use this information to improve our services. If there is anything specific that you would like to share with us or any suggestions on how we can enhance your experience, please let us know. We value your feedback and are committed to providing the best possible service to our guests.

10/10 – Hervorragend

Victoria, Loffenau

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a wonderful stay there. Beds are great and room was very nice
Aufenthalt von 2 Nächten im November 2023
Antwort von shyam verma am 10. Nov. 2023
Thank you for your kind words! We're thrilled to hear that you had a wonderful stay with us and that you found our beds comfortable and the room very nice. It's always our goal to provide a relaxing and enjoyable experience for our guests, and we're glad that we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

6/10 – Okay

Michael

Gut: Sauberkeit
Extremely basic
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

T

Mit der Familie gereist
自分も口コミレビューを参考にして宿泊を決めているので、感想を書いておきます。 気にしなければ良いのかもしれませんが、この辺りは治安があんまり良くないみたいです。施設自体は古い建物をリニューアルした感じで、古さは否めない。 割り切って利用すれば大きな問題は無いと思いました。
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

T

Mit der Familie gereist
CLT空港に近いのは良いが、周辺はあまり治安が良くなかった。施設に問題は無いが、新しい感じはしない。価格相応のレベルのホテル。割り切って利用するのであれば問題ないと思います。
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Norman

Geschäftlich gereist
Gut: Personal & Service
The light switch coming in the door did not work in 1 maybe 2 of the rooms i slept in. I would be happy to see Gluten Free Bread too.
Aufenthalt von 1 Nacht im April 2024
Antwort von shyam am 24. Mai 2024
Thank you for your feedback! We appreciate your input and will address the issue with the light switch in the rooms. Additionally, we'll take your suggestion into consideration and aim to offer gluten-free bread as part of our menu in the near future. We hope to have the opportunity to welcome you back for an improved experience.

10/10 – Hervorragend

Dionis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Emily

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im März 2024
Antwort von Shyam am 24. Mai 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your experience with us. We hope to have the pleasure of serving you again soon.

10/10 – Hervorragend

Derrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very clean, we appreciate the comfortable stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 24. Mai 2024
Thank you for your kind words! We are delighted to hear that you enjoyed your stay in our clean and comfortable room. Your feedback means a lot to us, and we hope to welcome you back for another pleasant experience in the future.

10/10 – Hervorragend

Kerry-Ann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked that they offered REAL breakfast. Not juat the regular yogurt and apple. I loved the pool as well... however the bathroom bath needs some bleach. Definitely would come back!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 24. Mai 2024
Thank you for your valuable feedback! We're thrilled to hear that you enjoyed our REAL breakfast and the pool during your stay. Your comment about the bathroom has been duly noted, and we will ensure that the issue is addressed promptly. We look forward to welcoming you back on your next visit!

8/10 – Gut

Maria, Cincinnati

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is convenient to the airport. The shuttle service is good. Not particularly a beautiful location. The room was nice but the property has roaches.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 21. Mai 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property convenient to the airport and that you had a positive experience with our shuttle service. We apologize that the location did not meet your expectations in terms of aesthetics.Regarding your concerns about the room, we are glad to hear that you found it nice. However, we are deeply sorry to hear about the issue you experienced with roaches. Please be assured that we are taking immediate steps to address this matter to ensure a comfortable stay for all our guests.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

6/10 – Okay

PETER

Ok
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff, along with great shuttle service to the airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 21. Mai 2024
Thank you for your kind words! We are delighted to hear that you found our staff friendly and helpful and that you enjoyed our shuttle service to the airport. We strive to provide exceptional service, and we hope to welcome you back soon!

6/10 – Okay

Xuebing

Gut: Personal & Service
The bed is too soft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shyam am 21. Mai 2024
Thank you for your feedback! We appreciate your input regarding the bed's softness. We understand that mattress preferences can vary greatly from person to person. If you ever decide to stay with us again, please let us know in advance, and we will do our best to accommodate your preference for a firmer mattress. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Pamala

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Debbie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was convenient to the airport. Room was clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shyam am 20. Mai 2024
Thank you for your feedback! We're glad to hear that you found our location convenient to the airport and that you were pleased with the cleanliness of your room. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.We hope to welcome you back soon!Best regards,

10/10 – Hervorragend

George, Mesa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had a very pleasant stay at the Quality Inn and Suites Airport. The staff treated me very good the room was clean and comfortable. I will stay there again when I return to Charlotte.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shyam am 20. Mai 2024
Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant stay at the Quality Inn and Suites Airport. It's great to know that our staff provided you with excellent service and that you found your room clean and comfortable.We look forward to welcoming you back on your next visit to Charlotte!Best regards,

8/10 – Gut

Krista

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Kandice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bed was very comfy!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 21. Mai 2024
We are thrilled to hear that you found the bed very comfy. Providing our guests with a comfortable and relaxing stay is one of our top priorities. We hope to welcome you back for another pleasant experience in the future.

6/10 – Okay

scott

Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Tina

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for the price. Perfect for those who want free breakfast and need a shuttle to the airport
Aufenthalt von 2 Nächten im Mai 2024
Antwort von shyam am 20. Mai 2024
Thank you for your kind review! We're delighted to hear that you found our hotel to be a great value and that you enjoyed our complimentary breakfast and airport shuttle service.We appreciate your feedback and look forward to welcoming you back on your next visit!Best regards,

6/10 – Okay

Robyn

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Janet

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It was good except that the room floor wasn’t cleaned. Body hair in the bathroom. Because there was bits on the floor I wiped my feet to remove any before I got into bed. Even so there was crumbs inside the bed! It looked awfully a lot like the sheets were not changed… I am pretty flexible but that is a deal breaker… I will go somewhere else on my next trip.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shyam am 20. Mai 2024
Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. This is certainly not the standard we strive to maintain, and we are truly sorry for the discomfort you encountered.We understand how important a clean and comfortable room is for a pleasant stay, and it's clear we fell short in your case. Your comments have been shared with our housekeeping team to ensure such oversights do not happen in the future.We appreciate your flexibility and understanding, and we regret that this experience has led you to consider other options for your next trip. If you would be willing to give us another chance, we would love the opportunity to provide you with the quality stay you deserve. Please feel free to reach out to us directly. If you have any further concerns or if there's anything we can do to make things right,.Thank you once again for your feedback.Best regards,

8/10 – Gut

Richard

Gut: Sauberkeit und Personal & Service
Stay went o.k. Breakfast was a bit limited / gym too. Easy to get downtown.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Shyam am 21. Mai 2024
Thank you for your feedback! We're glad to hear that your stay was okay and that you found it easy to get downtown. We apologize if the breakfast options and gym facilities did not fully meet your expectations. We appreciate your input and will use it to improve our services. We hope to have the opportunity to welcome you back for an even better experience in the future.

6/10 – Okay

Mare, Blythewood

Gut: Personal & Service
Its an old property and needs updating and refreshing. Tvs are small too.
Aufenthalt von 1 Nacht im April 2024
Antwort von Shyam am 20. Mai 2024
Thank you for your feedback regarding your recent stay. We appreciate your comments about our property and understand your concerns.We are continually working to improve our hotel, and your feedback helps us identify areas where we can make enhancements. Please know that we have noted your comments about the need for updating and refreshing the property, as well as the size of the TVs.We hope you will consider staying with us again in the future so we can provide you with an improved experience.Best regards,

6/10 – Okay

William, Brooklyn

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Hotel room had dirty floors as my socks were black moments after being in the room. The beds were comfortable and clean and the air worked well. The surrounding area isn’t a safe place.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 20. Mai 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found the beds comfortable and clean and that the air conditioning worked well during your stay.We apologize for the issue with the cleanliness of the floors in your room. Please know that we take cleanliness very seriously, and we will address this with our housekeeping team to ensure that such oversights are not repeated.Regarding your concerns about the surrounding area, we take the safety and security of our guests very seriously. We will review our security measures to ensure that all guests feel safe during their stay.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Hervorragend

Dianisleydi

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Eric

Mit dem Partner gereist
Gut: Personal & Service
convenient to the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 20. Mai 2024
Thank you for your review! We're glad to hear that you found our location convenient to the airport. We strive to provide a convenient and comfortable stay for all our guests.We hope to welcome you back on your next visit!

4/10 – Schlecht

Gilbert, Montverde

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Shuttle service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shyam am 20. Mai 2024
Thank you for your feedback regarding our shuttle service. We apologize if you experienced any inconvenience or delays during your stay.Your comments are valuable to us as we continuously strive to improve our services. If there are any specific details or suggestions you have regarding the shuttle service, please feel free to share them with us.We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future.Best regards,

10/10 – Hervorragend

salvador

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cuarto limpio y cerca del aeropuerto
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Darci

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to Charlotte, NC airport. Shuttle driver was personable and very helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shyam am 21. Mai 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel conveniently located near the Charlotte, NC, airport. Our team takes great pride in providing excellent service, and we're pleased to hear that our shuttle driver made a positive impression. We hope to welcome you back for another great stay in the future!

6/10 – Okay

Robert

Mit einer Gruppe gereist
*
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

QUOC AN

Gut: Sauberkeit und Personal & Service
bed frame not durable
Aufenthalt von 2 Nächten im April 2024
Antwort von Shyam am 24. Mai 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience with the bed frame. Please be assured that we take your comment seriously, and our maintenance team will promptly investigate and address the issue to ensure the comfort of our future guests.We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay.

6/10 – Okay

Judith

Verbesserungswürdig: Personal & Service und Ausstattung
Staff were unclear in directions to room. Though the pick up from the airport went very well. There was a smell in the room that seemed like stale smoke (not sure what it was) - it stayed on my clothes the next day.
Aufenthalt von 1 Nacht im April 2024
Antwort von Shyam am 21. Mai 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We have taken note of your concerns and will address them with the relevant teams to ensure that such issues are rectified.We regret to hear about the unclear directions to your room and the unpleasant odor in the room. Please rest assured that we will investigate these matters thoroughly and take the necessary steps to prevent their reoccurrence. Your comfort and satisfaction are of the utmost importance to us, and we will strive to improve in these areas.We are pleased to hear that your airport pickup went very well. We appreciate your positive feedback in this regard.Once again, we apologize for the shortcomings you experienced and hope to have the opportunity to welcome you back for an improved experience.

2/10 – Ungenügend

Roberto

Mit der Familie gereist
I always used Expedia and have a hotel with that kind of photos is not a reality This is the worse hotel I ever stay at. I left 20 min after my check in and at this point I’m waiting for my refund as I was told by the staff Member that only Expedia could do a refund since it was 3rd party reservation.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shyam am 8. Mai 2024
I'm really sorry to hear about your experience. It's definitely not the kind of impression we want our guests to have. I completely understand your concerns about the photos not matching reality. Regarding the issue with roaches, I want to assure you that those are not home roaches. Our hotel is surrounded by trees, so sometimes woodroaches can sneak into the rooms. However, we are taking measures to address this issue effectively. As for the refund, we will coordinate with Expedia to ensure that the process is smooth and that you receive the refund as soon as possible. If there's anything else I can do to make this right, please don't hesitate to let me know. Your comfort and satisfaction are our top priorities.

10/10 – Hervorragend

Karla, Central Falls

Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Devonya

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Tequella

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Terry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024

4/10 – Schlecht

Raymond, Union Mills

Geschäftlich gereist
Gut: Personal & Service
I liked that the room was cleaned every day. I stay in a lot of hotels and that is rare since COVID. The room itself was clean, but the refrigerator was freezing my drinks and when I attempted to turn the temperature down it stopped working altogether. Had to flush the toilet several times each use before it would go down and the sink did not drain well. Very noisy at night with loud music from the parking lot and construction going on all night next door. The only good thing I have to say is that the room was clean.
Aufenthalt von 5 Nächten im April 2024
Antwort von shyam am 4. Mai 2024
We appreciate your feedback and are glad to hear that you found the cleanliness of the room to be satisfactory. We apologize for the inconvenience you experienced with the refrigerator, toilet, and sink. Rest assured that we will look into these issues to ensure they are promptly addressed for future guests. Additionally, we regret any inconvenience that the parking lot and nearby construction caused. We strive to provide a comfortable and peaceful environment for all our guests and will take measures to minimize such disturbances in the future. Thank you for bringing these matters to our attention, as it helps us improve the quality of our services.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.

10/10 – Hervorragend

Douglas, Rutherfordton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Mayra, Chicago

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Vasyl

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shyam am 4. Mai 2024
Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you found our service to be very nice. Your satisfaction is our priority, and we hope to continue providing you with excellent service in the future. If you have any further comments or suggestions, please feel free to share them with us.

10/10 – Hervorragend

YARON

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Joseph

Aufenthalt von 1 Nacht im Mai 2024