Tagungsbereich

Bewertungen von Charlotte Marriott City Center

4 out of 5
Charlotte Marriott City Center
100 West Trade Street, Charlotte, NC

Bewertungen

8,8

Hervorragend

632 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
229 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
82 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
31 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Dirk

Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
WOW!! Nearly perfect. Indoorpool, Kraftraum, Waschmaschine inklusive Waschmittel und Trockner inklusive. Alle Extras, die man sich vorstellen kann.

10/10 – Hervorragend

Dauvell

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Hotel Operations-Rooms am 29. Mai 2024
Dear Dauvell, We are thrilled you had an excellent stay at Charlotte Marriott City Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Shann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Everything was great except when i ran my bath, the water was brown.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Parker

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Director of Hotel Operations-Rooms am 29. Mai 2024
Dear Parker, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was friendly
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Anthony D, Rooms Operations Manager am 27. Mai 2024
We appreciate your kind words and are happy you enjoyed your time with us.

10/10 – Hervorragend

Luz

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony D, Rooms Operations Manager am 25. Mai 2024
Thank You for you perfect rating! We appreciate you choosing to spend some of your valuable time with us.

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location. Breakfast was delicious and clean and organized.
Aufenthalt von 1 Nacht im März 2024
Antwort von Anthony D, Rooms Operations Manager am 24. Mai 2024
Thank you for spending some time with us!

10/10 – Hervorragend

Deborah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very lush and accommodating…. Right in the heart of downtown Charlotte. Restaurants, museums, right at your fingertips!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony D, Rooms Operations Manager am 24. Mai 2024
Thank You for your perfect rating! We appreciate your feedback and look forward to welcoming you back!

10/10 – Hervorragend

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
i didn’t like there was no smoking area
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony D, Rooms Operations Manager am 21. Mai 2024
Thank You for your perfect rating! We do have an unofficial area where you are able to smoke. We look forward to welcoming you back!

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Hotel Operations-Rooms am 13. Mai 2024
Dear Andrew, Thank you for choosing to stay at the Charlotte Marriott City Center. We are happy our location was convenient for your visit to our city's many attractions. The NASCAR Hall of Fame, EpiCentre, and many other Uptown attractions are all within easy reach. We look forward to being the first hotel you think of on future trips to the area.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Lloyd

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to the Belk theatre and downtown amenities
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for your great rating! We look forward to welcoming you back!

10/10 – Hervorragend

Glenn

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Anthony D, Rooms Operations Manager am 27. Mai 2024
Thank You for a perfect rating! Thank You for choosing to spend some of your valuable time with us!

6/10 – Okay

patricia

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
No breakfast include
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Hotel Operations-Rooms am 6. Mai 2024
Dear Patricia, Thank you for sharing about your experience at our hotel. We deeply regret your disappointment that breakfast was not inclusive and that you were unaware of this policy at the time of making your reservations. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest!Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Marilyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was at a short walk distance from the stadium.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for a perfect rating!

10/10 – Hervorragend

Robert A.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Opera house
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Operations - Rooms am 2. Mai 2024
Dear Robert, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations! It was our pleasure accommodating you, and we hope you will make the Charlotte Marriott City Center your home away from home whenever your travels bring you to our city. We look forward to your next visit.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Mario, Cornelius

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Operations-Rooms am 9. Mai 2024
Dear Mario, Thank you for rating your stay at Charlotte Marriott City Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Milko

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Hotel Operations - Rooms am 28. Apr. 2024
Dear Milko, We are thrilled to hear that we surpassed your expectations during your stay at the Charlotte Marriott City Center. Thank you for taking the time to share your experience with fellow travelers. Our hotel is located in the heart of downtown Charlotte, providing our guests with a contemporary and peaceful escape. It was a pleasure to have you as our guest, and we cannot wait to welcome you back on your next visit to the area.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Good location. Easy checkin. Rooms well appointed and comfortable. Wish the restaurant did not stop serving at 10pm. After 10pm in the bar only options are burger & fries.
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for a perfect rating! We appreciate you choosing to spend some time with us.

10/10 – Hervorragend

Tiana

Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for a perfect rating!

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Has everything you need for a trip
Aufenthalt von 2 Nächten im April 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for your perfect rating!

8/10 – Gut

Ullattil, Cary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed the stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Operations-Rooms am 15. Apr. 2024
Dear Ullattil, On behalf of our team at Charlotte Marriott City Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Charlotte.Thank you,Kyana Gerard,Director of Hotel Operations-Rooms

8/10 – Gut

Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay. Only cons: thin walls, could hear our neighbors at midnight. Also when you turn the TV on it says connect to our WiFi to cast. I spent forever trying to do so and also paid to upgrade the internet. When I finally called downstairs the man said oh we haven’t had casting since I started here. Upset I wasted so much of my time.
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for your feedback. I do apologize we fell short in reference to casting on your television. We appreciate your feedback and are hopeful to have you back with us.

8/10 – Gut

natalia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only here for one night travelling on business. Room was clean and comfortable and the staff serving the event in the ballroom were friendly and efficient. Front desk staff for check in was very nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Operations-Rooms am 11. Apr. 2024
Dear Natalia, We are delighted we exceeded your expectations for an outstanding stay at the Charlotte Marriott City Center, and we thank you for sharing your experience with other travelers. Nestled in the heart of Charlotte's downtown district, we love offering our guests a modern and relaxing retreat! It was a pleasure having you as our guest, and we look forward to seeing you again on your next visit to the area.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Catherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was in town to attend a Gala. The location was perfect. Entertainment and food in walkable distance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for your perfect rating! We look forward to welcoming you back.

4/10 – Schlecht

Andre

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Paint falling off the ceiling durty an shower floor extremely slippery Not well maintained
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Operations-Rooms am 9. Apr. 2024
Dear Andre, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for your perfect rating!

8/10 – Gut

Bruce

Mit dem Partner gereist
Gut: Ausstattung
Excellent location at city center. Valet parking is the practical parking option. Beautiful views of the city lights and a convenient walk to the theatre. My only suggestion would be that I miss bathroom doors. The glass sliding doors are pretty, but afford little to no privacy.
Aufenthalt von 1 Nacht im März 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for your feedback! We appreciate you spending some of your valuable time with us.

10/10 – Hervorragend

Noreen, Toronto

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this property. Have stayed her now 4x and is always our default. So convenient and staff is always outstanding. Would recommend to anyone all day long.
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Operations-Rooms am 2. Apr. 2024
Dear Noreen, We are delighted we exceeded your expectations for an outstanding stay at the Charlotte Marriott City Center, and we thank you for sharing your experience with other travelers. Nestled in the heart of Charlotte's downtown district, we love offering our guests a modern and relaxing retreat! It was a pleasure having you as our guest, and we look forward to seeing you again on your next visit to the area.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Gilbert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome stay
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Hotel Operations-Rooms am 1. Apr. 2024
Dear Gilbert, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Charlotte Marriott City Center; we hope to see you again soon. Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Guadalupe, Comfort

Aufenthalt von 2 Nächten im März 2024
Antwort von Director of hotel Operations am 19. Apr. 2024
Dear Guadalupe, Thank you for choosing Charlotte Marriott City Center. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Sandy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for perfect rating!

10/10 – Hervorragend

Megan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were amazing here.
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Operations - Rooms am 25. März 2024
Dear Megan, Thank you for being our guest at the Charlotte Marriott City Center. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. It will be a pleasure to share your kind comments with them! We appreciate the review and look forward to having you as our guest again.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

6/10 – Okay

Chris

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice hotel, friendly staff, but check in did not go as stated by staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Operations-Rooms am 18. März 2024
Dear Chris, Thank you for sharing about your experience at our hotel. While we are happy to know you found our hotel to be nice and our staff friendly. However, we apologize for any inconvenience you experienced during the check-in process. Your feedback is valuable to us, and we have shared your comments with the appropriate individuals as we strive to improve our guest experience. We appreciate your kind words and hope to have the opportunity to welcome you back for an even better stay in the future. Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Linda

Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Operations-Rooms am 7. Apr. 2024
Dear Linda, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Charlotte Marriott City Center; we hope to see you again soon. Thank you,Kyana GerardDirector of Hotel Operations-Rooms

8/10 – Gut

Hans

Aufenthalt von 1 Nacht im März 2024
Antwort von Anthony D, Rooms Operations Manager am 17. Mai 2024
Thank You for your feedback! Please feel free to let us know if there is anything we could have done to earn a 5.

10/10 – Hervorragend

Leigh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We chose this because it’s an easy walk to the Spectrum Center and our car could be valeted for easy parking. The area is safe, but we were still approached by a couple of beggars asking for money. I think that’s in any city. The hotel was clean and staff was friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Operations-Rooms am 11. März 2024
Dear Leigh, Thank you for choosing to stay with us at Charlotte Marriott City Center. We are happy to know you had a pleasant experience and that you were pleased with our well-maintained property and prime location, as well as our courteous associates. We appreciate your feedback and hope to see you again on your future visit to the area. Thank you,Kyana Gerard,Director of Hotel Operations-Rooms

10/10 – Hervorragend

Arlene

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Militza

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly. Told be about free breakfast and snacks I didn’t know was available. I’d stay again if back in Charlotte.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Timothy, Charlotte

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Hotel Operations-Rooms am 3. Mai 2024
Dear Timothy, We are delighted we exceeded your expectations for an outstanding stay at the Charlotte Marriott City Center, and we thank you for sharing your experience with other travelers. Nestled in the heart of Charlotte's downtown district, we love offering our guests a modern and relaxing retreat! It was a pleasure having you as our guest, and we look forward to seeing you again on your next visit to the area.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Lee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Diamond

Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Matthew, Greensboro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is very clearly an older building just based on its architecture, but it has also clearly been remodeled into a very nice place. Room smelled and looked clean. The lobby was very nice and inviting. Check in took less than 2 minutes. Would definitely stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Hotel Operations-Rooms am 26. Feb. 2024
Dear Matthew, Thank you for choosing Charlotte Marriott City Center and sharing your experience. We are glad you liked our well-maintained hotel and that you enjoyed our beautiful hotel. We are also happy to know our devoted associates took great care of you, and we will certainly share your praises with them. It is always a joy to see our guests are excited about returning; we look forward to it!Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fast check in clean spacious room front desk and housekeeping very helpful to us. Will definitely be back to Marriott on our next trip to Charlotte

8/10 – Gut

Lorraine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Taylor

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

David

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Hotel Operations-Rooms am 19. Feb. 2024
Dear David, Thank you for rating your stay at Charlotte Marriott City Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Thank you,Kyana GerardDirector of Hotel Operations-Rooms

10/10 – Hervorragend

Eliot

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place. Modern, clean, super friendly staff.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Ed

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Some redundant billing had to be corrected at checkout..also, the hotel missed a room clean refresh one of the three days…
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Director of Hotel Operations-Rooms am 13. Feb. 2024
Dear Ed, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the inconvenience caused by the billing issue you came across and the concern you had with your accommodations. Our goal is to ensure that all billing is accurate and that our guests' rooms are cleaned to the highest standards each day. We take your feedback seriously and will address these issues with our team to prevent similar occurrences in the future. We understand your frustration and are grateful for your patience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Thank you,Kyana GerardDirector of Hotel Operations-Rooms