Schreibtisch, laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge

Bewertungen von Comfort Inn Downtown Charleston

2.5 out of 5
Comfort Inn Downtown Charleston
144 Bee St, Charleston, SC

Bewertungen

7,4

Gut

309 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
301 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
188 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
124 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
81 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Michael

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Actually we give only two stars because it's way too expensive for what you get. But that's probably because it's close to downtown Charleston, but unfortunately not close enough to walk.
Aufenthalt von 1 Nacht im März 2024
Antwort von HMV Properties group am 7. Apr. 2024
Thank you for sharing your insights with us. We deeply value your perspective and regret any inconvenience caused by our pricing and location. Our aim is to offer a blend of affordability and convenience, striving to ensure every guest enjoys the charm of downtown Charleston. Your feedback inspires us to enhance our offerings and we look forward to welcoming you back soon for another delightful stay!

6/10 – Okay

Felix

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Für den Preis sehr enttäuschend, Frühstück nicht nutzbar. Lage ist gut, da vor der Tür kostenloser öffentlicher Nahverkehr in die Innenstadt ist.
Aufenthalt von 2 Nächten im April 2023
Antwort von HMV Properties group am 26. Apr. 2023
Thank you for taking the time to share your experience with us. We apologize for falling short of your expectations and the issues you encountered with breakfast. We are glad to hear that our location was convenient for you. We hope to have the opportunity to make it up to you in the future and provide you with the exceptional experience you deserve.

8/10 – Gut

Christoph

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022
Antwort von Duane am 28. Apr. 2022
Thank you for being with us.

4/10 – Schlecht

René

Verbesserungswürdig: Personal & Service
Das erste und letzte Mal!
Da die Preise für Hotelzimmer im Zentrum von Charleston deutlich höher sind, entschied ich mich für dieses einfache Hotel etwas ausserhalb. Die 30 Minuten Spaziergang haben mich nicht gestört. Dass aber die Übernachtung mit völlig unklaren, nicht kommunizierten Zuschlägen zum Zimmerpreis für "allgemeinen Service" wie Gepäck aufbewahren oder um eine Stunde späteren Check-out jedem Gast, egal ob mit oder ohne Auto, 15 Dollar pro Tag verrechnet werden, wurde mir nicht gesagt. Bei meiner Beschwerde, darüber nicht von Anfang an informiert geworden zu sein, musste ich mir beim Check-out anhören, dass das Personal schliesslich auch Steuern zahlen muss... Hier fehlt bei den Angestellten sowohl Logik, Freundlichkeit als auch die nötige Intelligenz. Und das bei Zimmerpreisen von 150 Dollar pro Nacht! Nie wieder "Comfort Inn"!
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von JohnnieB' am 13. Dez. 2021
Good Afternoon, the $15, Resort Fee is to offer PArking included. We thank you for being with us.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Lage zur Innenstadt (20-30 min zu Fuß, oder man leiht sich ein Rad). Sauberes Hotel, alles OK
Aufenthalt von 6 Nächten im Juni 2019
Antwort von Holly W am 5. Juli 2019
Sehr geehrter Gast, Wir möchten uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, um unsere Online-Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel abzuschließen. Wir möchten, dass Sie wissen, dass wir Ihre Bewertung gelesen haben und wir sind so begeistert, dass Sie Ihre saubere Unterkunft genossen und unsere schöne Stadt genießen konnten. Wir empfehlen unseren Gästen, Charleston zu Fuß oder mit dem Fahrrad zu erkunden, damit Sie die Sehenswürdigkeiten nicht verpassen. Wir möchten, dass Sie wissen, dass wir Ihr Feedback wertschätzen und möchten uns für die erstaunliche Punktzahl von 4 bedanken! Wir werden dafür sorgen, dass die Dynamik erhalten bleibt !! Wir freuen uns auf ein Wiedersehen in naher Zukunft !! Mit freundlichen Grüßen, Holly Wright Guest Service Manager

8/10 – Gut

Bernd

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Holly W am 26. Mai 2019
Greetings Bernd, We want to thank you for taking the time to complete our online survey regarding your recent stay here at our hotel. We want you to know that we have received your score about your past stay here with us. We want to thank you for giving us an awesome score of 8!! We want you to know that we value your feedback!! We will keep the momentum going!! We look forward to seeing you again in the near future!! Kind regards, Holly Wright Guest Service Manager

10/10 – Hervorragend

Rebecca

Mit der Familie gereist
Gut: Zustand der Unterkunft
Good breakfast
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Graham

Verbesserungswürdig: Personal & Service
Poor communication. I couldn't make the trip due to a last minute health issue. I missed the first night check in. I called the desk and managed to get the manager who agreed that I could pay for my first night and she'd refund the remaining 3 nights. She said she needed Expedia to call her to process things. I got a hold of Expedia and they agreed to call her. It took Expedia 4 days to reach the manager, who then told them there'd be no refund. As a result, I'll forever be avoiding this hotel.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager H. Piarrot am 14. Mai 2024
Dear Graham,I'm was unaware of this before today, but I can assure you it does not take 4 days to find me. When I looked into this, you were charged for the first night and Expedia was credited for the remaining 3. They should refund you if we did not charge them.Hope you feel better,HP

6/10 – Okay

James

Mit dem Partner gereist
Gut: Personal & Service
Dated property, could be updated. Furniture in room, doors did not close, refrigerator was noisy and chairs were stained.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von General Manager H. Piarrot am 14. Mai 2024
Dear James,Our renewal begins in August and we will be brand new soon.Thanks,HP

2/10 – Ungenügend

Jennifer

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
would never stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager H. Piarrot am 14. Mai 2024
Very sorry you were not pleased. My team works very hard to serve our guests and our community.Thanks,HP

4/10 – Schlecht

Ashlee

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager H. Piarrot am 14. Mai 2024
Dear Ashlee,Sorry we did not please you. Our renewal begins in August and we will be new soon. My team works hard to serve all of our guests and our community.Thanks,HP

8/10 – Gut

Lisa

Gut: Sauberkeit und Personal & Service
The staff was very kind and helpful! The building is in need of updating: Wi-Fi did not work, too much light in the room at night (due to large gaps around the door and light from hallway), construction outside started early Thur am.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

LILIAN, Rio de Janeiro

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is simple and confortable.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

James

Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager H. Piarrot am 14. Mai 2024
Thanks James. You are very kind.HP

8/10 – Gut

Nina

Gut: Sauberkeit und Zustand der Unterkunft
You can walk to the center, which I liked best; the room had everything I needed
Aufenthalt von 3 Nächten im April 2024
Antwort von Comfort Inn Downtown Charleston & Team am 26. Apr. 2024
Thank you for staying at Comfort Inn Downtown Charleston! We're thrilled you enjoyed our convenient location and found everything you needed in your room. Your satisfaction is our top priority, and we're constantly striving to exceed your expectations. We look forward to welcoming you back for another delightful stay soon!

10/10 – Hervorragend

Neile

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only thing I did not like was that the AC in the breakfast area was not keeping the area cool. Otherwise, the place was nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von Comfort Inn Downtown Charleston & Team am 26. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston and sharing your delightful feedback! We sincerely apologize for any inconvenience caused by the AC in our breakfast area. Rest assured, we're swiftly addressing this to ensure a more refreshing experience. Your comfort is our priority, and we're committed to exceeding your expectations on your next visit.

8/10 – Gut

Evonne, San Diego

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Located in major medical district and inexpensive. Dash-Carta is next door for access to free bus transportation to and through major French Quarter, Historic District and don’t miss tours (e.g. Fort Sumter or Aquarium). Just not walking distance to any restaurants or stores.
Aufenthalt von 7 Nächten im April 2024
Antwort von HMV Properties group am 20. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston! We're thrilled you enjoyed our convenient location and affordable rates. Your feedback is invaluable. While we're delighted you found Dash-Carta and our proximity to key attractions helpful, we understand your desire for nearby dining and shopping options. Rest assured, we're always looking to enhance our guests' experiences. Your comfort is our top priority, and we hope to welcome you back soon for another memorable stay!

8/10 – Gut

zhiying

Gut: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von HMV Properties group am 20. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston, and for sharing your experience! We're thrilled to know you enjoyed your stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. We appreciate your valuable feedback, as it helps us strive for excellence. Rest assured, we're committed to continuously enhancing your experience with us. Looking forward to welcoming you back for another delightful stay!

8/10 – Gut

Amy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is an older property but it was clean and the bed was comfortable. Staff addressed questions quickly. Breakfast was tasty. It was a bit noisy in my room when people were in the hallway and the parking lot even with valet services is a little wonky but overall I had a good experience. Would stay here again.
Aufenthalt von 4 Nächten im April 2024
Antwort von HMV Properties group am 20. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston for your recent stay! We appreciate your kind words and are delighted to hear that you found our property clean and comfortable. It's wonderful to know that our staff could assist you promptly and that you enjoyed our tasty breakfast. We sincerely apologize for any inconvenience caused by the noise from the hallway and parking lot. Your comfort is our utmost priority, and we'll certainly look into ways to minimize such disturbances. We're committed to providing a comfortable stay, and we look forward to welcoming you back soon!

6/10 – Okay

Mark

Aufenthalt von 4 Nächten im April 2024
Antwort von HMV Properties group am 20. Apr. 2024
Thank you for sharing your experience with us. Your feedback helps us strive for excellence. We deeply apologize for any shortcomings you encountered. Rest assured, we're committed to enhancing our services to ensure a memorable stay for all guests. At Comfort Inn Downtown Charleston, your comfort is our priority. We look forward to welcoming you back for an even more delightful stay.

10/10 – Hervorragend

Deborah

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Management was very friendly. Demarco was extremely helpful. New front desk person was very nice too. Everything was clean and nice. Very convenient to MUSC Hospital which was important as wife had surgery. Definitely recommend! Stay was perfect!
Aufenthalt von 4 Nächten im April 2024
Antwort von HMV Properties group am 20. Apr. 2024
Thank you for sharing your delightful experience at Comfort Inn Downtown Charleston! We deeply appreciate your glowing feedback about our friendly team, especially Demarco and our front desk member. It brings us immense joy to hear that everything was to your liking and that our proximity to MUSC Hospital provided convenience during your wife's surgery. Your recommendation means the world to us as we strive to uphold our motto of providing comfort to all our guests.

6/10 – Okay

MARY, Miami beach

Geschäftlich gereist, Mit einer Gruppe gereist
Parking was a nightmare unless you used the Valet, but the staff was very nice
Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 12. Apr. 2024
Thank you for taking the time to share your experience with us! Your feedback helps us strive for excellence in hospitality. We deeply appreciate your kind words about our friendly staff. Regarding parking, we understand your concerns and apologize for any inconvenience. We'll work diligently to improve this aspect of our service. We hope to welcome you back soon for an even more enjoyable stay!

8/10 – Gut

brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and close
Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 12. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston and for sharing your experience with us! Your feedback is truly appreciated as it helps us continually improve. We're delighted to know you had a comfortable stay. Your satisfaction is our utmost priority, and we are grateful for your insights. Looking forward to welcoming you back soon for another delightful stay!

8/10 – Gut

Veronika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, friendly staff
Aufenthalt von 2 Nächten im April 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you for taking the time to share your experience! We're thrilled to hear our downtown Charleston location and friendly staff helped create a comfortable stay for you. We appreciate you choosing us, and we look forward to welcoming you back for another smile-worthy stay soon.

6/10 – Okay

Donna Kay

Verbesserungswürdig: Sauberkeit
While the location and price were reasonable for the area, the property needs painting and updating and the room needed a good, deep cleaning.
Aufenthalt von 3 Nächten im April 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you sincerely for sharing your experience with us. Your feedback is invaluable in our quest to continually enhance our guests' comfort. We're delighted you found our location and pricing to your satisfaction. Your comments about our property's upkeep and cleanliness are duly noted. Rest assured, we're already planning refreshing updates to ensure your next stay exceeds expectations. At Comfort Inn Downtown Charleston, providing a serene haven is our utmost priority. We look forward to welcoming you back to a refreshed and rejuvenated Comfort Inn Downtown Charleston soon.

10/10 – Hervorragend

Stacy

Mit der Familie gereist
Great stay!
Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you sincerely for sharing your delightful feedback! We're thrilled you had a great stay with us at Comfort Inn Downtown Charleston. Your satisfaction is our utmost priority, and we're overjoyed to have met your expectations. Your kind words truly inspire us to continue our commitment to excellence. We're here to make your future visits just as exceptional.

8/10 – Gut

Matt B

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The property is a little dated and I'm not really sure what makes this hotel think that they can charge "resort fees". Just because they have a pool, does not make it a resort. But overall the place was fine. I felt safe my entire visit. Staff was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston and for taking the time to share your valuable feedback. We're thrilled to hear that you felt safe throughout your visit and that our staff left a positive impression. As for the resort fees, we understand your perspective and will review our policies to ensure clarity. Your insights are invaluable as we aim to exceed expectations. We look forward to welcoming you back for another delightful stay!

10/10 – Hervorragend

Julie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
This is a older hotel but it is very clean and staff was friendly and very helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston and sharing your experience! Your kind words about our cleanliness and the warmth of our staff are deeply appreciated. We're honored by your recognition of our team's friendliness and helpfulness. Rest assured, we remain committed to maintaining these standards and ensuring every guest feels valued and cared for. Your kind words fuel our commitment to providing comfort. We eagerly await your return for another delightful stay!

8/10 – Gut

Bradley

Mit dem Partner gereist
Gut: Personal & Service
Good price and on the bus line to all the cool downtown spots.
Aufenthalt von 2 Nächten im April 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you for sharing your experience with us! We're thrilled to hear you enjoyed our convenient location and affordable rates. Your satisfaction is our priority, and we're delighted to be your gateway to downtown charm. At Comfort Inn Downtown, we strive to offer comfort beyond just a place to stay; it's our commitment to ensuring every guest feels welcomed and valued. We eagerly anticipate hosting you again soon!

4/10 – Schlecht

Anastancia J

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Didn’t like being charged extra for daily resort fee, and we were not in a resort, the room was too small, and tiny beds not much for kids to do.
Aufenthalt von 5 Nächten im März 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you for sharing your feedback. We deeply apologize for any inconvenience caused by the resort fee; we aim for transparency in our charges. Your comfort is paramount to us, and we'll explore options to enhance room space and amenities for families. Rest assured, we're committed to creating a more enjoyable stay for you next time.

6/10 – Okay

Ben

Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 26. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston and sharing your thoughts. We regret any inconvenience experienced during your stay. We'll ensure prompt attention to areas needing improvement to enhance your next visit. Your satisfaction is our priority, and we look forward to welcoming you back for an even better experience!

10/10 – Hervorragend

Karry

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Front desk was amazing.
Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you immensely for your heartening feedback! We're thrilled to learn of your delightful experience with our front desk team. Ensuring your comfort is our guiding star, and it brings us immense joy to know we hit the mark. We deeply value your feedback as it helps us continually enhance our services. Please do visit us again soon for another memorable experience

2/10 – Ungenügend

Aleksander

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hair all over the bed and pillow with lipstick. Very uncomfortable bed
Aufenthalt von 1 Nacht im April 2024
Antwort von HMV Properties group am 9. Apr. 2024
Thank you for sharing your experience. We appreciate your feedback and are truly sorry for the inconvenience. Rest assured, we've addressed the cleanliness issue and enhanced our quality control. Your comfort is our priority, and we're committed to exceeding your expectations on your next visit.

4/10 – Schlecht

Stephanie, Washington

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Where do I begin! This hotel is VERY OUTDATED!!!! If you have other options ( and you do) Do Not Stay here. That place is filthy. The front entrance is very worn and old looking, the entrance stairs are broken in chips pieces, that carpet is stuck to the ground. I have no idea why they charge a resort fee!? There's ARE NO AMENITIES other than a free breakfast...not good Our room smelled like a dog! I had to get Lysol, air fresheners and scented candles for our entire stay. The bathroom was simply dirty!! Hair every where, the bottom of the toilet had so much hair around it. Lots of Body hair or dog hair was in the tub so clearly housekeeping did not even rinse the tub out let alone cleaned it . There was trash already on the floor when we checked in, ( in the bathroom and under the work desk) that shower curtain should be in the trash! It was filthy and the whole thing was torn!!!I'm surprised it was still hanging on. The dollar store has plenty.. Expedia, you should remove this hotel from your list....it is old and dirty!! I would never, ever stay there again! I tried getting my resort fee reimbursed, they charge $15 a day and again Why???
Aufenthalt von 3 Nächten im März 2024
Antwort von HMV Properties group am 7. Apr. 2024
Thank you for sharing your experience with us. We truly appreciate your feedback as it helps us improve. We apologize for the inconvenience you encountered during your stay. Rest assured, we're taking immediate action to address all concerns mentioned. Your comfort is our priority, and we're committed to exceeding your expectations on your next visit.

8/10 – Gut

Barbara

Aufenthalt von 1 Nacht im März 2024
Antwort von HMV Properties group am 20. Apr. 2024
Thank you immensely for sharing your experience with us! We're thrilled you enjoyed your stay at Comfort Inn Downtown Charleston. Your insights are invaluable, guiding us to uphold our commitment to comfort. We sincerely apologize for any inconveniences encountered during your visit. Your satisfaction is our utmost priority, and we're actively addressing the areas of concern you raised. Your feedback fuels our passion to continuously enhance our services. Looking forward to welcoming you back for another delightful stay!

10/10 – Hervorragend

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to MUSC
Aufenthalt von 2 Nächten im März 2024
Antwort von HMV Properties group am 7. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston for your stay! We are delighted to hear that you found our location convenient, especially near MUSC. Your satisfaction is our utmost priority as we strive to provide comfort and convenience to all our guests. We appreciate your kind words and value your feedback. It's guests like you who inspire us to continually improve and exceed expectations. We look forward to welcoming you back for another exceptional experience soon!

6/10 – Okay

Valerie

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The service was great. We had to valet the car every time we came and went, which I thought was going to be annoying, but the way they have it set up is really efficient and we never had to wait more than 2 min. Breakfast was good. The rooms are a little run down and there’s not much to do right around the hotel but to get to where we needed to be was only a 8 min drive.
Aufenthalt von 2 Nächten im März 2024
Antwort von HMV Properties group am 7. Apr. 2024
Thank you for choosing Comfort Inn Downtown Charleston and for sharing your valuable feedback. We are thrilled to hear that you appreciated our efficient valet service and enjoyed our breakfast offerings. Your satisfaction is our top priority, and we apologize for any inconvenience caused by the room's condition. Rest assured, we are constantly striving to enhance our guests' experience. We eagerly await your return for another delightful experience at Comfort Inn Downtown Charleston!

6/10 – Okay

Mary Kate

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
We had a lot of extra room with the pullout couch. The beds weren't that comfortable and they were doubles vs queens so sleeping was tight for 2 people. Otherwise it was fine for being downtown Charleston.
Aufenthalt von 2 Nächten im März 2024
Antwort von HMV Properties group am 30. März 2024
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you found our pullout couch accommodating. We apologize for any discomfort caused by the size of the beds. Rest assured, Your feedback helps us grow and serve you better. Looking forward to welcoming you back soon!

4/10 – Schlecht

Michelle

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit
Paying a “resort fee” after having paid in full for the stay online. Also, long straight hairs on bed (not mine).
Aufenthalt von 1 Nacht im März 2024
Antwort von HMV Properties group am 30. März 2024
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the resort fee and the hair on the bed. Your comfort is our priority, and we're taking immediate steps to address these concerns. We appreciate your valuable feedback as it helps us improve our services and ensure a delightful stay for all our guests.

8/10 – Gut

Ed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast was very good, enjoyed it very much. The cookies and chocolates in the afternoon were also very tasty. Joseph did a great job valeting the car when needed.
Aufenthalt von 2 Nächten im März 2024
Antwort von HMV Properties group am 30. März 2024
Thank you for your delightful feedback! Joseph and our team are thrilled to hear you enjoyed our breakfast spread and afternoon treats. We aim to provide comfort and joy in every detail. Your kind words inspire us to keep shining. Looking forward to welcoming you back soon!

6/10 – Okay

Vivian

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von HMV Properties group am 30. März 2024
Thank you for sharing your experience with us. Your feedback helps us enhance our services. We're committed to ensuring your comfort and satisfaction at Comfort Inn Downtown Charleston. Your constructive insights inspire us to continuously improve. We eagerly anticipate your return to exceed your expectations!

6/10 – Okay

Richard

Gut: Personal & Service
Aufenthalt von 4 Nächten im März 2024
Antwort von HMV Properties group am 30. März 2024
Thank you for choosing Comfort Inn Downtown Charleston for your stay. We value your feedback and sincerely apologize for any inconvenience you experienced. Rest assured, we're committed to ensuring your comfort and satisfaction. Your comfort is our priority, and we look forward to welcoming you back for a truly exceptional experience.

10/10 – Hervorragend

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very short stay but no issues. Clean and tidy.
Aufenthalt von 1 Nacht im März 2024
Antwort von HMV Properties group am 22. März 2024
Thank you for choosing Comfort Inn Downtown Charleston for your recent stay. We're delighted you found everything clean and tidy. Your comfort is our top priority, and we're thrilled to hear we met your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay soon.

10/10 – Hervorragend

Chie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No issues! Enjoyed our stay.
Aufenthalt von 3 Nächten im März 2024
Antwort von HMV Properties group am 22. März 2024
Thank you for your glowing review! We are delighted to have had the pleasure of hosting you at Comfort Inn Downtown Charleston. Your satisfaction is our ultimate goal, and we're thrilled to have met your expectations with our hospitality and amenities. Your feedback is invaluable to us as we strive to ensure each guest feels at home. Rest assured, your comfort remains our top priority. We look forward to welcoming you back for another exceptional stay.

6/10 – Okay

Nilo

Aufenthalt von 1 Nacht im März 2024
Antwort von HMV Properties group am 10. Apr. 2024
Thank you for sharing your experience with us. We appreciate your feedback, as it helps us strive for excellence. We're sorry for any inconveniences you encountered during your stay. Rest assured, we're diligently addressing the areas you mentioned to ensure a more comfortable experience for all our guests. Your comfort is our top priority, and we hope to welcome you back soon for an even better stay.

8/10 – Gut

Judy

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The price was good for being walking distance to historic Charleston. But the area was very busy and underwork. Parking was very limited which was unfortunate. Also completely avoid the KFC nearby it was horrible service.
Aufenthalt von 1 Nacht im März 2024
Antwort von HMV Properties group am 19. März 2024
Thank you for choosing Comfort Inn Downtown Charleston and sharing your experience. We're delighted you found our location convenient for exploring historic Charleston. We're sorry to hear about the challenges with parking and nearby amenities. Rest assured, we're addressing these concerns to ensure a seamless stay for all our guests. We appreciate your patronage and look forward to welcoming you back soon!

4/10 – Schlecht

Click spier.ciatabmicirreles.tk Go

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Light fixture fell from our ceiling when I opened the bathroom door and almost hit my head. Told staff they put the same exact fixture back one (same damage from previous he first fall) and it fell right back down again almost hitting me.
Aufenthalt von 3 Nächten im März 2024
Antwort von HMV Properties group am 15. März 2024
Thank you for sharing your experience. We're grateful for your feedback. Your safety is our top priority, and we're addressing the fixture issue immediately. We're committed to ensuring your next stay is flawless. Looking forward to welcoming you back.

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Breakfast Buffet Manager, food options, focus on quality and service were amazing! She was very friendly! Also the front desk staff tried came through when I called them frantic to secure any other room the next day. We couldn’t sleep well at all on the flat, sunken, squeaky old King mattress. The Night Manager called after all check-ins and offered keys to a double bed room immediately. But being midnight we didn’t chose to bother. At 7 am we gladly switched. Valet parking was a surprise. We would surely return!
Aufenthalt von 2 Nächten im März 2024
Antwort von Comfort Inn Downtown Charleston & Team am 14. März 2024
Thank you immensely for your delightful feedback! We're thrilled to hear about your fantastic experience with our breakfast buffet and our dedicated staff. Your satisfaction is our top priority, and we're honored to have exceeded your expectations. Your constructive criticism regarding the mattress has been duly noted, and we apologize for any discomfort caused. Rest assured, we're committed to ensuring every aspect of your stay meets our high standards of comfort. Your comfort is our mission, and we look forward to welcoming you back for another exceptional experience soon!

6/10 – Okay

ling

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von HMV Properties group am 14. März 2024
Thank you for choosing Comfort Inn Downtown Charleston, and for taking the time to share your thoughts with us. Your feedback is truly appreciated as it helps us strive for excellence. We apologize for any aspects that fell short of your expectations during your stay. Your comfort is our top priority, and we're dedicated to creating memorable stays for all our guests. We look forward to welcoming you back soon for an even more delightful experience.

6/10 – Okay

Joseph

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The staff were very pleasant and helpful. My only complaint is the very dated room. As long as you have no high expectations of luxury the property is ok.
Aufenthalt von 1 Nacht im März 2024
Antwort von Comfort Inn Downtown Charleston & Team am 12. März 2024
Thank you for sharing your experience with us! Your kind words about our staff truly warm our hearts—they're the heart and soul of our hotel. We sincerely apologize for any inconvenience caused by the dated room. We're committed to continuous improvement, ensuring our guests experience comfort and satisfaction. Your feedback is invaluable as we strive to enhance our guests' experiences. Rest assured, your comfort remains our top priority. Looking forward to welcoming you back for an even better stay!