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Bewertungen von Clanwilliam Hotel by Country Hotels

3.5 out of 5
Clanwilliam Hotel by Country Hotels
22 Main Street, Cederberg, Western Cape

Bewertungen

7,8

Gut

7 von insgesamt 30 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
15 von insgesamt 30 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 30 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 30 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 30 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

6,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Harald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr empfehlenswert Nettes hilfsbereites Personal
Aufenthalt von 1 Nacht im August 2023
Antwort von Audrey Botes am 26. Aug. 2023
Good Morning, We are delighted that you had a wonderful experience and trust you shall return again. Kind regards, Audrey - Reception

8/10 – Gut

Leo

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Audrey Botes am 23. Mai 2023
Good Morning Leo, thank you for your review - we do appreciate all feed-back and trust you will be returning soon. Kind regards, Audrey - Reservations Manager

8/10 – Gut

Franziska

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von management am 24. Okt. 2018
Good evening Franziska Thank you for leaving a kind review. Much appreciated. Kind regards Management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wenn man laute Gäste auf der Etage hat, wird es nervig, da die Flure sehr hallen. Das Personal ist äußerst zuvorkommend und hilft bei allen Angelegenheiten, macht auch Termine etc.
Aufenthalt von 3 Nächten im September 2018
Antwort von Management am 4. Okt. 2018
Good day Thank you for your stay with us and kind review. Regards Management

4/10 – Schlecht

Poshendra

Geschäftlich gereist
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Audrey am 23. Okt. 2023
Good Morning, We are indeed sorry to have scored to low and we shall certainly endeavour to improve in all areas.Kind regards, Hotel Management

2/10 – Ungenügend

Earl

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Audrey am 14. Okt. 2023
Good Morning, We notice that we have been given a very low score - this is disturbing, however with new management we trust and are confident that in future we will score very well. Kind regards, Hotel Management

6/10 – Okay

Gcobani

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
They need to sort out a parking space for all their visitors.
Aufenthalt von 2 Nächten im September 2023
Antwort von Audrey am 21. Sept. 2023
Good Morning, Unfortunately inside parking is an on-going problem as we only have 7 bays, however parking in the street is safe as we have a night security person on duty. Kind regards, Hotel Management

8/10 – Gut

Francois

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Audrey am 3. Sept. 2023
Good Morning, Many thanks for your review of our establishment - we are delighted you enjoyed your stay.Kind regards, Audrey - Reception

8/10 – Gut

F

Aufenthalt von 1 Nacht im August 2023
Antwort von Audrey am 3. Sept. 2023
Thank you for your positive feed-back. We trust you enjoyed your stay and shall return in the future. Kind regards, Audrey - Reception

8/10 – Gut

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Audrey Botes am 17. Apr. 2023
Good Morning, Many thanks for taking the time to review our establishment of which we are so proud. We look forward to welcoming you again in the future. Kind regards, Audrey, Reservations Manager

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Audrey Botes am 17. Apr. 2023
Good Morning Frank, we trust your stay was pleasant and that you will return again soon.Kind regards, Audrey - Reservations Manager

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im August 2022

6/10 – Okay

Neil

Gut: Personal & Service und Komfort des Zimmers
Basic comfort
This is a basic hotel. Bed was comfortable and bathroom was clean. Bedding and towels were old and discoloured. Pool area in need of attention. Meals were ok but little choice as items were unavailable. Not much in the area
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Linda am 14. Dez. 2021
Thank you for taking the time to write a review for our property. I am sorry there items on our menu which were not available we do our best to ensure that we do have all items available and yes sometimes we do underestimate what our guests will have as their meals. There are a few things to do outdoors in our area, however on a Sunday places like our museum and the Rooibos Tea House and Strassbergers shoe factory are closed. Our pool area is receiving attention this week so it will look a little different. We do hope you will come back to our quaint town and our Hotel in the not too distant future. Kind Regards Linda

10/10 – Hervorragend

Henrico

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Linda am 14. Dez. 2021
Greetings from Clanwilliam Hotel. Thank you so much for scoring our property. We are delighted that you enjoyed your stay with us. Please do come back and visit soon. Kind Regards The team at the Clanwilliam Hotel

6/10 – Okay

Kristine

Gut: Sauberkeit
COVID Protocols not observed
The room and beds were fine. Covid protocols were not observed or enforced at all in public spaces and even the front desk. The restaurant was packed, no social distancing between tables or when people stood up at the buffet. Buffet meals are unacceptable in SA in this lockdown. Really disappointing as otherwise the hotel was fine, but it felt like a super-spreader event to me. The guests were a real problem, but management did nothing.
Aufenthalt von 1 Nacht im August 2021

8/10 – Gut

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Value for money
Pleasant stay, friendly check-in. Good value for money. Very good breakfast.
Aufenthalt von 1 Nacht im Juni 2021

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Room clean and comfortable. Bathroom not proved for soap and shampoo.
Aufenthalt von 1 Nacht im Dezember 2020

8/10 – Gut

Janet

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel in Clanwilliam
A pleasant stay, friendly staff. About 3 hours from Cape Town.
Aufenthalt von 3 Nächten im Oktober 2020

8/10 – Gut

ALAN

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay
Would have liked to stay in the hotel section but even though the lady I spoke to said she would move us into the hotel. We were put in the back rooms again.I would like to stay in the hotel next time.The food in the hotel was surprisingly excellent. And the waiter was fantastic.
Aufenthalt von 1 Nacht im September 2020

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Not the greatest experience
We did not know about there restaurant. Worst welcome we have ever received. Went online to look for a place for dinner. The hotel does not feature in the top 10 in Clanwilliam. Breakfast was the worst I had in years. Cold sausage. Cold eggs (scramble and fried all ahead of time - you don't have a choice of how you would prefer your eggs done. Bacon was very chewy. The juice was some concentrate that wasn't mixed very well. We actually met a few other people at the restaurant we had dinner at who also had a similar experience about not knowing that the hotel has a restaurant for dinner. Don't think I will be back there again.
Aufenthalt von 1 Nacht im September 2020

8/10 – Gut

Johan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2020

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

Zoliswa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019

8/10 – Gut

Johan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely people, nice stay!
Lovely hotel, great rooms, beds are extra comfy. Great staff, very friendly and helpfull. Hotel is very central and it is a nice town for a walk-about. The only real negative was that the breakfast and supper was a bit of a disappointment, quality of restaurant seems to have gone down. Overall though it was a good stay.
Aufenthalt von 1 Nacht im April 2019

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Had the honeymoon suite. Booking this you will not stay. married for long. Depressingly shabby....
Aufenthalt von 1 Nacht im April 2019

10/10 – Hervorragend

Natala

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Summer stay at Clanwilliam hotel
We stayed one night in the hotel during our travel from the West Coast to Northen Cape. The hotel is nicely located on the central street, the town looks very neat. The rooms are spacious and in good condition. The pool in the inner garden is very appreciated in the summer. The restaurant serves dinner (good quality and reasonably priced). The reception personnel were very helpful with the local information. Things to be aware of. The wifi (free of charge) is not very stable, and seems to work reliably only in the conference room. The parking in the hotel backyard is very limited, and guests are encouraged to leave the car in the street (we did so, without any trouble). The breakfast was good, but a bit chaotic: while nominally starting at 0700, the full selection of foods available was not on the tables before 0730 (not appreciated if one is keen to get on with onward travel before the midday heat).
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Management am 5. Jan. 2019
Good day Natala Thank you for leaving a review. The issue with breakfast will be looked into.

6/10 – Okay

Des, Lake Charles

Gut: Sauberkeit und Personal & Service
The hotel should at least provide some basic toiletries that is standard in hotels.
Aufenthalt von 1 Nacht im August 2018
Antwort von Management am 25. Aug. 2018
Good day Des Apologies for that .The Hotel does provide soap,towels, toilet paper. We do not provide shampoo or hand cream. As 3 star Hotel it not a requirement. Regards Management

8/10 – Gut

Juhi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very quiet, the staff was friendly and the location of the hotel was central.
Aufenthalt von 1 Nacht im August 2018
Antwort von Management am 23. Aug. 2018
Good day Juhi Thank you for your response.

8/10 – Gut

Ncedile

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clanwilliam Hotel
The building stands out from the area with its bold lettering and the staff (management and employees) is welcoming and willing to assist and go the extra mile. There is room for improvement though when it comes to the rooms; wardrobe was dusty and smell not so fresh. The food though is very tasty, we enjoyed the spare ribs immensely.
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Management am 9. Nov. 2018
Good day Ncedile Thank you for feedback and comments.

8/10 – Gut

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fijn hotel
Fijn hotel, goed gelegen ten opzicht van de Cederbergen. In de Cederbergen is veel te doen als je van sportief bezig zijn houdt. Ook komt de rooibos thee hier vandaan. Net hotel met ook prima eten
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Management am 5. Juni 2018
Good day Chris Thank you for your response - we hope to see you again. Management