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Bewertungen von Southern Sun Waterfront Cape Town

4 out of 5
Southern Sun Waterfront Cape Town
1 Lower Buitengracht, Cape Town, Western Cape

Bewertungen

8,6

Hervorragend

120 von insgesamt 253 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
99 von insgesamt 253 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 253 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 253 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 253 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Falko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just perfect! People view room !
Aufenthalt von 2 Nächten im April 2022
Antwort von Rushana am 17. Mai 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Goetz, München

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wie immer, ist das Frühstück überragend. Große Auswahl, und auch wenn es voll ist, ist der Service schnell und zuverlässig. Das Buffet wird umgehend nachgefüllt, nur auf das Ei nach Wahl muss man u.U. etwas länger warten. Die Zimmer sind groß und sauber, die Bäder sind ok und bieten sowohl Badewanne wie auch Dusche.
Aufenthalt von 1 Nacht im September 2019
Antwort von Rushana am 18. Aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Thomas, De

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes, gepflegtes Hotel. Freundliches Service. Kostenloser Shuttle Service zu Waterfront. Umfangreiches Frühstück. Saubere Zimmer.
Aufenthalt von 8 Nächten im Dezember 2018
Antwort von Pieter am 24. Feb. 2019
Dear Thomas Thank you for your feedback. Kindest regards Pieter

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes Stadthotel
Ein typisches Stadthotel. Sauber, nettes Personal und leckeres Frühstück. Standard- Zimmer für den Preis sehr klein. Preise der Hotels in Kapstadt generell zu hoch!
Antwort von Pieter am 1. Apr. 2018
Dear Anon Thank you for your feedback and support. Kindest regards Pieter

10/10 – Hervorragend

Dirk

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear Dirk Thank you for staying with us during you visit in Cape Town. Kindest regards Pieter

10/10 – Hervorragend

Manfred

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekter Aufenthalt
Angenehmer Aufenthalt, Waterfront in 10 Minuten zufuß zu erreichen, keine Sicherheitsprobleme
Antwort von Rushana am 18. Aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Rushana am 18. Aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Rhiannon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were great. Couldnt be more helpful. Hotel was fine. Maybe due to SA power generation issues but the AC made a noise, but didnt seem to be cold. Other slight negative was that the hotel name says its at the Waterfront. But we were advised it wasnt safe to walk anywhere from hotel so had to rely extensively on Ubers. Which were very cheap. Overall would recommend.
Aufenthalt von 7 Nächten im März 2024
Antwort von Liza Putuma am 30. März 2024
Dear Rhiannon,Thank you so much for your positive feedback. Thank you so much for choosing our hotel.

10/10 – Hervorragend

Michelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, friendly, room size and conditions beautiful. Restaurants just way too pricey , glad breakfast was included.
Aufenthalt von 4 Nächten im März 2024
Antwort von Liza Putuma am 30. März 2024
Dear Michelle,Thank you so much for choosing us, and much appreciated for your positive feedback.

8/10 – Gut

Joshua Fred

Gut: Sauberkeit und Zustand der Unterkunft
It seems safe
Antwort von Liza Putuma am 30. März 2024
Good day Joshua,Thank you so much for choosing our hotel.Kind regars,Liza

8/10 – Gut

Troy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Value
The breakfast and service is excellent! I just got off a cruise ship and my shower is smaller and there's no electric outlets in the bathroom. Its a good value and its a 20 minute walk to the V & A Waterfront
Aufenthalt von 1 Nacht im Februar 2024
Antwort von G am 16. Feb. 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.

8/10 – Gut

Charlene

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Such a friendly atmosphere.
The people are amazing and so friendly.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von G am 16. Feb. 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

michelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were amaxing
Aufenthalt von 3 Nächten im Januar 2024
Antwort von G am 16. Feb. 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.

8/10 – Gut

Stefan

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Stefana

Verbesserungswürdig: Ausstattung
Horrible. No A/C. Took over an hour to get ice! One bar of soap. Never again
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2023

8/10 – Gut

Lawrence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All in all cannot fault the hotel. Great condition, food is good and staff are very helpful. I stayed for 11 nights along with 4 colleagues for a work trip. Would have given 5 starts except all of my colleagues received a welcome gift and complimentary mid-stay gift and I received nothing

10/10 – Hervorragend

Michelle Marie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were very comfortable during our stay and had all our requests taken care of. It was convenient to take the shuttle to the V&A Waterfront and which we did a few times for both shopping and dining.
Aufenthalt von 4 Nächten im November 2023
Antwort von Liza Putuma am 28. Nov. 2023
Good day Marie,Thank you so much for your feedback, we are gladly you have enjoyed your stay.Kind regards,Liza

6/10 – Okay

SHARIEM

Mit der Familie gereist
too expensive for an average hotel
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Frédéric

Geschäftlich gereist
Aufenthalt von 5 Nächten im November 2023
Antwort von Liza Putuma am 30. Nov. 2023
Dear Frederic,Kindly advise as to how can we assist.

10/10 – Hervorragend

Aurelio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hospitality.
Aufenthalt von 4 Nächten im September 2023
Antwort von SS Waterfront Team am 27. Sept. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Stefano

Aufenthalt von 2 Nächten im September 2023
Antwort von Southern Sun Waterfront Team am 19. Sept. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

philip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Southern Sun Waterfront Team am 8. Sept. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Felicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were quite professional and màde us welcome.
Aufenthalt von 8 Nächten im Juli 2023
Antwort von Southern Sun Waterfront Team am 10. Aug. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Rodolfo

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Southern Sun Waterfront Team am 27. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Evelyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von SS Waterfront Team am 26. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Melissa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super nice staff, just okay rooms
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Rushana am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Soumya

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
X
Aufenthalt von 7 Nächten im Mai 2023
Antwort von SS Waterfront Team am 29. Mai 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Natasha

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The team were friendly and helpful
Aufenthalt von 6 Nächten im Mai 2023
Antwort von SS Waterfront Team am 29. Mai 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Leonardo Homero

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location near to the International Convention Center. Quieter than other hotels in the area.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von SS Waterfront Team am 29. Mai 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Bradley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von SS Waterfront Team am 29. Mai 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Maki

Aufenthalt von 1 Nacht im Mai 2023
Antwort von SS Waterfront Team am 29. Mai 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Luhann

Aufenthalt von 1 Nacht im April 2023
Antwort von SS Waterfront Team am 29. Mai 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Mark, St Albans

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good clean functional hotel, with shuttle every 30 mins to Waterfront. 25-30 min Uber to the airport
Aufenthalt von 1 Nacht im April 2023
Antwort von SS Waterfront Team am 29. Mai 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

4/10 – Schlecht

David

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
I liked that the property was very convenient and the staff were friendly. The facilities were wanting, no gown or bathroom slippers in my room.
Aufenthalt von 2 Nächten im März 2023
Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Koketso

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

4/10 – Schlecht

Conor

Aufenthalt von 5 Nächten im Dezember 2022
Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

6/10 – Okay

Mira

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Good stay but
Rooms tooo smalll . Otherwise cleaning all good
Aufenthalt von 6 Nächten im Dezember 2022
Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

JOEY

Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Alessandro

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Dezember 2022
Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Sia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im November 2022
Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

6/10 – Okay

Dianne, PALOS HEIGHTS

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Only 1 walkable restaurant near hotel. poor Reception staff was not friendly or helpful. Poor Concierge staff was helpful. not enough towels or bottle water in room electricity went off twice requiring maintenance
Aufenthalt von 2 Nächten im November 2022
Antwort von Waterfront Team am 20. Juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. We do apologize for this – did you report the incident to the duty manager on duty? I would like to look into it further and advise Housekeeping. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022
Antwort von Rushana am 23. Aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

James L

Aufenthalt von 1 Nacht im August 2022
Antwort von Rushana am 22. Aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Gut

Lee

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Their breakfast was very good and the service was excellent. Thank you to ladies like Thandiwe and Xholiswa.. However, their dinner options are very limited and not kid friendly. Their desert cakes arenot fresh.
Aufenthalt von 3 Nächten im August 2022
Antwort von Rushana am 18. Aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Serge

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Rushana am 2. Aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Clare

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was ideally located for us to explore Cape Town and a very short walk from the V&A waterfront district. The hotel did offer a shuttle bus service but we wanted to walk and see everything. The breakfast and choice was excellent. The staff were very helpful, courteous and polite. Would definitely recommend this hotel.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Ruahana am 4. Juli 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards Southern Sun Waterfront Team

8/10 – Gut

Warren

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great Location.
I have stayed here a few times over the years but have not been back for a few years. The hotel is very well located at the bottom of city bowl and close to the waterfront. The rooms are well kitted out and clean. The hotel needs a little attention on upkeep generally but it is very good value. The breakfast was not a good as I remember.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Rushana am 1. Juli 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Hervorragend

Mokiang

Aufenthalt von 2 Nächten im Mai 2022
Antwort von Rushana Stergmann am 31. Mai 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.

10/10 – Hervorragend

Hernan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the location and price of the rooms
Aufenthalt von 3 Nächten im April 2022
Antwort von Rushana am 17. Mai 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team