Directions and arrival information was very clear, we were met by Colleen the local agent who showed us how everything worked and left us to enjoy our 2 week stay. We had her contact details but had no need to use them.
Location is superb, ocean view and Table Mountain view. About 20 minutes from the airport, 25 minutes to centre of Cape Town. So many places to see within an hours drive. Loads of great restaurants within walking distance or less than a 5 minute drive, perfectly safe area to walk after dark.
And the apartment itself....wow! Very spacious, great facilities, very well equipped. They have thought of everything you could possibly need and more. Welcome pack was far from basic....bread, milk, eggs, juice, tea, coffee.
Security/reception staff are always available and very friendly
There is a laundry room for guests use - 4 large washing machines and 4 driers. We used the washing machine which was great and only 20 rands. Washing detergent and softener was provided in the apartment.
There is a small gym which we used a couple of times. Only negative for the whole review would be that the first time we used the gym someone was carrying out a private personal training session, which wasn't a problem but she created a barrier and atmosphere. Would be better if there were dedicated times for her business use and for guests use.
Already planning our next visit next year when we will definitely be staying here again
Highly recommend