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Bewertungen von TRS Cap Cana Waterfront & Marina Hotel - Adults Only - All Inclusive

5 out of 5
TRS Cap Cana Waterfront & Marina Hotel - Adults Only - All Inclusive
Boulevard Fishing Lodge, Cap Cana, Punta Cana

Bewertungen

8,4

Sehr gut

586 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
177 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
116 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
73 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Lismey

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muchas gracias a todo el personal por su excelente trato con el cliente
Aufenthalt von 1 Nacht im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 26. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Lismey

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El personal es muy amable y profesional, en la picina, recepción, restaurante. En fin un trato de todos especial.
Aufenthalt von 1 Nacht im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 26. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Lismey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von TRS CAP CANA am 18. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

Ralf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Besser geht nicht
Super Resort, kann ich nur empfehlen
Aufenthalt von 8 Nächten im November 2021
Antwort von Team TRS Cap Cana am 17. Nov. 2021
Vielen Dank, dass Sie Ihr Foto und Ihre Kommentare mit uns geteilt haben. Wir freuen uns, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Vielen Dank!

8/10 – Gut

Benjamin, Stuttgart

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir wurden überaus freundlich empfangen mit einem erfrischenden Tuch und einem Prosecco sowie Kaltgetränk. Daraufhin haben wir eine Führung durch das ganze Hotel von unserem Butler bekommen und es wurden alle Funktionen im Zimmer erklärt. Die Zimmer sind sauber und 2 x am Tag kommt das Housekeeping. Die Ausstattung der Zimmer ist super, es gibt auch einen Bose Bluetooth Lautsprecher, großen TV usw.. Der Butler Service ist exzellent, wir haben seine Handy Nummer bekommen und konnten jederzeit per What’s App schreiben. Er hat uns alles sofort und problemlos organisiert z.b. Golf Car gemietet, Ausflüge organisiert und weitere Zimmer Ausstattung besorgt. Die Swim UP Suite Lohn sich auf jeden Fall! Der Service ist Super und auch aus der Poolbar werden die Getränke an die Swim up Suite gebracht. Sehr gute Animation durch John & Charlie! Jeden Tag Abwechslung. Z.B. Schaumparty mit Live DJ, Volleyball, Dart, Live Musik, Live Band, Magic Show, Aqua Bike... Die alkoholische Getränke sind alles namenhafte Marken und nicht nur billig Fussel (Bombay Gin, Absolut Vodka, Jack Daniels, Martini usw..) Alles ist ebenerdig zu erreichen! Für Rollstuhlfahrer durch die Rampen und Aufzüge alles problemlos erreichbar. Jedoch keine barrierefreie Zimmerausstattung. Dusche ist zwar ebenerdig und ein Stuhl wurde vom Butler direkt organisiert. Danke an unseren Butler Luis für den super Service. Besonders sind noch die kostenlosen Sonderleistungen, die angeboten werden. Man kann kostenlos in ein sehr
Aufenthalt von 14 Nächten im Dezember 2019
Antwort von Nessatiel Moreno am 2. Jan. 2020
Lieber Gast Wir freuen uns sehr über Ihren Besuch im TRS Cap Cana und danken Ihnen vielmals, dass Sie sich die Zeit genommen haben, Ihre positiven Eindrücke mit anderen Reisenden zu teilen. Beste Grüße

10/10 – Hervorragend

Herwin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect wedding anniversary vacations
We selected the TRS Cap Cana to celebrate our 20 wedding anniversary. We expected privacy and a great service. We were not disappointed, excellent service combined with privacy in an elegant resort in exclusive Cap Cana Marina. Special acknowledgments to Brenda at the reception and Bayron our personal servant, and to the staff who very nicely prepared our room. Minor disadvantages: small choices for breakfast and pretty small beach.
Aufenthalt von 3 Nächten im November 2019
Antwort von Gerardo De Groot General Manager am 7. Nov. 2019
Dear guest, What a pleasure it is to hear of the wonderful days you had at TRS Cap Cana! We are delighted to know our team was able to offer you an unforgettable experience. For that matter, we will gladly share your kind words with Brenda and the rest of the team. They will feel honored! Thanks a lot for being part of our family. We look forward to welcoming you back in the near future. Warm Regards,

10/10 – Hervorragend

Iris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 28. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 – Okay

Louis Carmen Codianna

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The place is nice, mostly clean but the main pool bar is under a walkway bridge with screaming loud music. The food is completely tasteless and the breakfast is terrible. No effort put into it. The coffee bar has unhappy people running it. The bar tenders are nice. We go to the DR often and I had high hopes because of the location.If they fix the food I would consider going back.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von TRS CAP CANA am 25. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel.Best regards,

10/10 – Hervorragend

Mavis Bailey, Melanie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was incredible. From the moment of arrival, we were treated like royalty. Our butler Oscar was incredibly attentive and pool bartender Edwin made us laugh & feel very special. Activities director Ninja always brought the smiles. The poolside grill cook (we didn't get his name) was not only an excellent cook but took care of us in many ways. We had a spectacular vacation and definitely plain on returning!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von TRS CAP CANA am 25. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay at TRS Cap Cana - they really made us feel like family! Highly recommend a stay here. (And if you do go, please ask for Carlos; he's the best! And Natalie and Juan Luis were incredible). We did not want to leave!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von TRS CAP CANA am 22. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

Rafael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have a wonderful state at the property, everything was as we expected…. Thanks
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TRS CAP CANA am 22. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

6/10 – Okay

Robert

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Some of the staff was rude they seem to seat white people on one side of the restaurant and everyone else on the other side I don’t understand what that was about.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von TRS CAP CANA am 22. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel.Best regards,

8/10 – Gut

Jarisel

Gut: Sauberkeit und Personal & Service
Nice
Aufenthalt von 4 Nächten im Mai 2024
Antwort von TRS CAP CANA am 22. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

Ankit

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff, resort location was quiet.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von TRS CAP CANA am 22. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

Jaiya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice ass resort loved everything food could of definitely been better
Aufenthalt von 4 Nächten im Mai 2024
Antwort von TRS CAP CANA am 18. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

8/10 – Gut

Adam

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing resort, let down by some of the food. The two main highlights - the staff are incredible and having a butler was great, and the resort itself was amazing. The resort is quiet even when at capacity and you can always get a sun bed. Would highly recommend getting a swim up room, just amazing - such a lovely experience. Swimming pools were great, cleaned all the time and you have staff on hand all around to get drinks. All inclusive drinks were great but you have to keep asking for them. We had a bottle of cava delivered to the room everyday, sometimes two. We had drinks brought to us in the swimming pool by the room by staff, was great. Staff were great - shout out to Manuel, Venus, Sigfrido, Juan Luis and a few others. They couldn’t help more, but they do need better middle management to coordinate better. Kitchen staff in some restaurants were great, others poor. Food - steak, pasta and some breakfast bits are great. The breakfast buffet was not good, either over cooked and left out too long, or pastries left out day after day. There are two amazing restaurants a short walk away in town off the resort that are great but add cost. Cap Cana - the gated community it is situated in is safe, secure and feels nice. Beaches - the little one in the resort is nice, waters a bit green, did have dinner on it, the other one around the marina is amazing and quiet. Would say it is so close to being incredible with a few tweaks and better middle management.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von TRS CAP CANA am 22. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

2/10 – Ungenügend

Victor, Philadelphia

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
The food was didn’t taste good or didn’t have a good flavor
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TRS CAP CANA am 18. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel.Best regards,

8/10 – Gut

Jesus, Pickering

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful Property; Excellent Staff and Services
Aufenthalt von 7 Nächten im April 2024
Antwort von TRS CAP C am 15. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

6/10 – Okay

Kira

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
My butler was amazing , the room ac was broken , the food was not good at any restaurant . The workers were amazing but property was just okay
Aufenthalt von 4 Nächten im Mai 2024
Antwort von TRS CAP CANA am 15. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel.Best regards,

10/10 – Hervorragend

Isaac James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome views and very peaceful!
Aufenthalt von 6 Nächten im April 2024
Antwort von TRS CAP CNA am 15. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

8/10 – Gut

Kelly, Indianapolis

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice resort with great service. Limited places to eat. The marina had a bad smell that was a bit unpleasant.
Aufenthalt von 6 Nächten im April 2024
Antwort von TRS CAP CANA am 12. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

GISEIDY

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente
Aufenthalt von 2 Nächten im April 2024
Antwort von TRS CAP CANA am 12. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

Sasha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
TRS was amazing in many ways! It’s a beautiful location on the marina, the property is clean, well-kept, modern, the room was very comfortable, the entertainment was fantastic, the food was delicious but I think the best of all were the employees and staff. They knew us by name, and always spoke to us as if they had known us for years. From the folks at the front desk, to the butler, to the housekeepers, chefs, waiters and waitresses, to the entertainers and bell services. We were very pleased with how we were treated and the level of care that we received. Everyday they went above and beyond to ensure we were well taken care of and satisfied. Would definitely come back and recommend to others.
Aufenthalt von 6 Nächten im April 2024
Antwort von TRS CAP CANA am 12. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the location of the resort, it felt private and quiet.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von T am 12. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

6/10 – Okay

Allana

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The food wasn’t up to standard.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 – Hervorragend

sahira Altagracia henriquez

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super good
Aufenthalt von 5 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 – Gut

Awilda

Mit dem Partner gereist
Gut: Sauberkeit
I didn’t like the beach. While asleep, someone came inside the room. I didn’t appreciate that at all! But, the service was amazing, the food was good.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 – Hervorragend

Lina M Pujals

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Griffin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Rita, Villalba

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unas vacaciones espectaculares, nuestro mayordomo Arroni, siempre al pendiente. Un servicio excepcional y una tranquilidad inimaginable.
Aufenthalt von 4 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Megan

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great small resort if it's what it is you are looking for, pools are amazing but beach is small. You do have option for one day pass to different TRS hotel that has great beach. Food and drinks are top for All Inclusive resort, staff is really friendly and they remember you during the stay, don't ignore you when they see you. Definitely worth the trip and stay, 5 stars
Aufenthalt von 7 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 4. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 – Okay

Hannah

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von TRS CAP CANA am 25. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

10/10 – Hervorragend

guillermo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No me gusto que habian demasiadas moscas en el area del buffet al momento de Desayunar, y lo observe en varios dias. La Higiene no existe.
Aufenthalt von 8 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 – Hervorragend

Camille

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy bonita, limpia y tranquila
Aufenthalt von 4 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 1. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Tashima

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a really nice stay especially for couples
Aufenthalt von 4 Nächten im März 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 30. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Tracey, Kanata

Gut: Sauberkeit
Aufenthalt von 14 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 30. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Ingrid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I don’t have any bad thing to say I went with family and we had a great time !
Aufenthalt von 2 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 29. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Meaghan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an amazing week at TRS Cap Cana, from beginning to end it was splendid. The property is very safe and the cleanliness is no joke. The staff are so kind and helpful, our butler Oscar was great with setting everything up for us and the food is very good. If you want a reset, this is the place.
Aufenthalt von 7 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 29. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall hotel was nice staff was excellent. Room service was excellent slow and at times didn’t even respond.
Aufenthalt von 4 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 26. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 – Gut

Fernando

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 29. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 – Gut

Rita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great except the food was mediocre
Aufenthalt von 4 Nächten im Februar 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 25. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

4/10 – Schlecht

cecilia

Aufenthalt von 2 Nächten im April 2024
Antwort von TRS CAP CANA am 15. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel.Best regards,

10/10 – Hervorragend

Joseph

Aufenthalt von 3 Nächten im April 2024
Antwort von TRS CAP CANA am 12. Mai 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.

6/10 – Okay

Sonia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is beautiful and the property is clean but we expected better service from a resort that provides butler service. Upon arrival, check in was confusing and took much longer than anticipated, especially after checking in online, traveling most of the day, and arriving after check in time. Even though we met directly with our butler and reviewed what we would like to have in our mini bar daily, we felt like we had to beg to have it restocked. Robertico in the lobby bar was attentive, personable, and polite. The resort has a lot of potential but the inconsistencies are a big downside.
Aufenthalt von 6 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 22. Apr. 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

6/10 – Okay

Michelle

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Nice average. Staff was very nice.
Aufenthalt von 3 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 22. Apr. 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

8/10 – Gut

Dominique

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The property is very relaxing and quiet. Food offerings and menus are great and excellent but could use expansion and more options. The buttes service was amazing. Housekeeping and room service is spotty at best with many days lacking service. For a small boutique hotel, that was disappointing.
Aufenthalt von 8 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 22. Apr. 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 – Hervorragend

Abdiel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like everything about this place The food ,the rooms..10/10
Aufenthalt von 1 Nacht im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 22. Apr. 2024
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

2/10 – Ungenügend

Valarie, Bedford

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hi I arrived at the hotel 4/15/24 and it did not appear as it did online . There is major construction going on leading up to the hotel . The hotel is outdated and the room was I was given was moldy and dirty . There are flies in my room and I cannot enjoy the swim up because there is no screen every time I go on the patio flies get into the room because there is no patio screen. I asked if there was a screen for the patio and received no response . I am not comfortable staying at this hotel it’s dampening my first time experience in Punta Cana . I would like a full refund . Please avoid at all cost false advertisement. First it’s not a resort it’s a hotel and dirty one at that . During my stay the power was shut off for hours , the food is horrible . There are flies and bugs in the room . Please do not book here . The staff are writing good reviews that are not honest . Very disappointing , when it rains water will leak into your hotel room. It was so bad I ended my vacation early and flew back home .
Aufenthalt von 3 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 23. Apr. 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

8/10 – Gut

Erika

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von TRS Cap Cana Waterfront & Marina Hotel am 9. Mai 2024
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,