Dear Michel, It's wonderful to hear that you found your experience at Zilwa Attitude to be sustainable and that you appreciated the attention to detail in our eco-friendly practices. We are committed to minimizing our environmental impact while providing exceptional service to our guests.We're delighted that you found our staff to be friendly and helpful. Our team takes great pride in delivering excellent service with a warm and welcoming attitude. We believe that creating a positive and supportive environment for our guests is essential to ensuring a memorable stay.Thank you for your kind words, and we look forward to welcoming you back to Zilwa Attitude in the future!Warm regards,Amrish Jhugroo Hotel Manager

Hello Sebastian, Thank you for bringing your recent experience to our attention. We genuinely appreciate feedback from our valued customers as it helps us identify areas for improvement and ensure the best service possible.I am sincerely sorry to hear about your dissatisfaction with the service provided by one of our staff members, Noorena. Please accept my apologies for any inconvenience or negative impression this may have caused. Rest assured, we take such matters seriously and are committed to addressing them promptly.To address your concerns, we will be conducting a thorough investigation into the incidents involving Noorena and taking appropriate action to prevent any recurrence. Additionally, we will be providing further training and support to all staff members to ensure consistent and excellent service delivery across the board.Your feedback is invaluable to us, and we are committed to regaining your trust and confidence in our services. Please don't hesitate to reach out to me directly if you would like to discuss this matter further or if there is anything else we can do to make amends.Once again, I apologize for any inconvenience caused, and I sincerely thank you for bringing this matter to our attention.Best Regards,Amrish Jhugroo Hotel Manager

Dear Katarina,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel in the north of the island.It brings us great joy to know that you found our offers for various activities appealing and that our staff mostly left a positive impression on you. We always strive to provide exceptional service to all our guests, and your kind words serve as motivation for us to continue delivering memorable experiences.The breathtaking view of the sea and the surrounding islands is indeed one of the highlights of our location, and we are delighted that you were able to appreciate it during your time with us.Your feedback is invaluable to us as it helps us to continually improve and refine our services. If there are any specific areas where you believe we can enhance the guest experience further, please do not hesitate to let us know.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Amrish Jhugroo

Dear Günter,We sincerely appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay at our facility.We are actively looking into the issues you raised regarding the reception, staff, and food quality. Your comments will be shared with the relevant departments to address and improve upon these areas. Rest assured that this is not our usual standard. We have strengthened our ongoing training program for all our Family Members and even our young recruits. Regarding the noise levels by the pool and the presence of many families with children, we understand the importance of a peaceful and enjoyable environment for all our guests. Indeed, Zilwa Attitude Hotel caters for both families and couples, moreover during school holidays we have a higher number of children in our Resort. Kindly note that Attitude Hotels also have adult-only hotels that could be suitable for you.We would like to share with you our sincere apologies for this experience you did not fully enjoy. We would have really appreciated that you shared with us your dissatisfaction regarding these various points during your stay. As our guests' satisfaction is our first priority, we would have go the extra mile to make your holidays wonderful.Thank you for bringing these matters to our attention.Best regards,Amrish JhugrooHotel Manager

Dear Michael, Thank you for taking the time to share your positive feedback about your stay at our hotel. We are thrilled to hear that you were very happy with your experience, and we appreciate your kind words.It's wonderful to know that you found the rooms comfortable and well-equipped, with a special mention of the balcony, air conditioning, fridge, and TV. We're pleased that the culinary offerings, including breakfast and the evening buffet, impressed you with a varied selection and high quality.We're delighted that you enjoyed the special highlight of the free rental for SUP boards, kayaks, and snorkeling equipment at our own beach. Our commitment to avoiding plastic is indeed a positive feature, and we're glad it resonated with you.The staff's attention and responsiveness to customer concerns are crucial aspects of our service, and we're thrilled to hear that they were excellent during your stay.Thank you for choosing our hotel, and we look forward to welcoming you back for another very pleasant stay in the future.Warm regards,Amrish JhugrooHotel Manager

Hi B james B,Many many thanks for these glowing lines!We appreciate you taking time to share your feedback online and it is really rewarding to know that we succeeded in providing you a memorable stay that left you truly satisfied.Your comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay. Rest assure that your praises has been shared among the entire team especially to those who you have mentioned.We look forward to the next opportunity to be at your service.Warm regards,Amrish JhugrooHotel Manager

Hello David André, We appreciate you taking time to share your feedback online and it is really rewarding to know that we succeeded in providing you a memorable stay that left you truly satisfied.Your comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay. Rest assure that your praises has been shared among the entire team especially to those who you have mentioned.We look forward to the next opportunity to be at your service.Kind regards,Amrish JhugrooHotel Manager

Dear Marius, Thank you for your rating. We look forward to the next opportunity to be at your service.Warm regards,Amrish JhugrooHotel Manager

Hello Tina, Many thanks for these glowing lines!We appreciate you taking time to share your feedback online and it is really rewarding to know that we succeeded in providing you a memorable stay that left you truly satisfied.Your comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay. Rest assure that your praises has been shared among the entire team especially to those who you have mentioned.We look forward to the next opportunity to be at your service.Warm regards,Guillaume TyackCluster General Manager

Hello Valued Guests, We are happy to read your stay with us went on smoothly and better than your expectations.Thank you so much for your very kind words, which truly means a lot to each one of us. Your special feedback about the entire team especially to those who you have mentioned. They are much delighted to hear about your praise for them. For each of us our guest experience matters the most and such kind words of appreciation of our efforts by our guests drives us to do it consistently.We look forward to the next opportunity to be at your service.Warm regards,Guillaume TyackCluster General Manager

Dear Christian, Thank you for your rating. Warm regards, Amrish Jhugroo Hotel Manager

Dear Anita, I'm delighted to hear that you had such a positive experience at the hotel! It's fantastic that you enjoyed the great location on the north side of the island. It sounds like the staff went above and beyond to ensure your well-being, providing attentive and friendly service. The diverse range of sporting activities and the thoughtful care for children add an extra layer of appeal, making it a well-rounded experience for guests of all ages. The high-quality and varied food options are certainly a significant aspect of any enjoyable stay.Your recommendation is valuable and will likely be helpful for others seeking a positive hotel experience. Thank you and best regards, Amrish Jhugroo Hotel Manager

Dear Lea, Greetings from Zilwa Attitude! Thank you for this heartfelt comment of yours! We thank you so much for your very kind words, which truly means a lot to each one of us. Your special feedback about the entire team, has been shared with them. For each of us our guest experience matters the most and such kind words of appreciation of our efforts by our guests drives us to do it consistently. Warm regards, Amrish Jhugroo, Resident Manager

Dear Valued Guests, We are happy to know you've enjoyed a fantastic time with us with your family and been enjoying our services & facilities. We will definitely pass on the nice message to our dedicated Family Members who are always here to be at the service of our valued guests. They will be happy to know they've been part of your wonderful memories. Looking forward to welcome you back to Zilwa Attitude! Warm regards, Guillaume Tyack, Cluster General Manager

Dear Guests, We thank you for choosing Zilwa Attitude for your stay. We are glad to read that you enjoyed the facilities and services of our resort. Looking forward to welcome you back in the near future. Warm regards, Guillaume Tyack, Cluster General Manager

Hello, Greetings from Zilwa Attitude. We thank you for staying with us and for taking the time to write us such a nice review. We are happy that you have had a lovely stay and that you appreciated the hotel. We thank you for your feedback and we look forward for more continued visits to Zilwa Attitude. Kind regards, Guillaume Tyack General Manager

Hello, Greetings from Zilwa Attitude. We thank you for having taken your time to rate your stay. We are happy that your stay has been as per your expectations. We look forward to your next stay among us. Kind regards, Guillaume Tyack General Manager

Hello, Greetings from Zilwa Attitude. We thank you for having taken your time to rate your stay. We are happy that your stay has been as per your expectations. We look forward to your next stay among us. Kind regards, Guillaume Tyack General Manager

Hello, Greetings from Zilwa Attitude! We thank you for staying at Zilwa Attitude and for sharing your experience on this public platform. We are delighted that you appreciated the hotel grounds and our islander concept. We thank you for this heartwarming review and we look forward welcoming you back at Zilwa Attitude. Warm regards, Guillaume Tyack General Manager

Hello, Greetings from Zilwa Attitude. We thank you for highlighting the pleasant experience you had with us through such an encouraging review. It’s a real pleasure to read that we did not fail to meet your expectations and that you and left us with happy memories. We are grateful to note your kind words regarding the hotel the culinary proposals and our hospitality. Thanking you once again for your feedback and we look forward welcoming you for more continued visits at Zilwa Attitude. Warm regards, Guillaume Tyack General Manager

Dear Roger, Greetings from Zilwa Attitude. We thank you for having taken your time to rate your stay. We are happy that your stay has been as per your expectations. We look forward to your next stay among us. Kind regards, Guillaume Tyack General Manager

Hello, Thank you for taking the time to share your experience following your stay with us. I sincerely regret that you did not leave us fully satisfied. I sincerely apologies for the shortfalls you highlighted with regards to the check out. Rest assured this is not our usual standard and the Front Office team has be thoroughly briefed as we always put forward our guest’s experience as our top priority. Thank you once again for your constructive feedback which will help us better understand your expectations and continuously improve. I hope you will give us a second chance to welcome you back at Zilwa Attitude. Kind regards, Guillaume Tyack General Manager

Dear Anita, Thank you for staying at ZIlwa Attitude and fro highlighting this pleasant experience. We are very grateful to note your kind words regarding the beach, the culinary experience and the hospitality of our Family Members. Our entire team thank you for your kind comment and we look forward to welcome you back at Zilwa Attitude. Warm regards, Guillaume Tyack General Manager

Hello, We thank you again for choosing Zilwa Attitude for your stay and for highlighting the pleasant experience you had with us through such an encouraging review. We are very grateful to note your kind words regarding the pool, the culinary experiences and the all inclusive package. Our entire team thank you for your kind comment and we look forward to welcome you back at Zilwa Attitude. Warm regards, Guillaume Tyack General Manager

Hello, Greetings from Zilwa Attitude. Thank you for staying with us and for your time to share your experience. We are happy that you liked the hotel and its surroundings and the hospitality of our Family Members. Thank you once again for your comment and we look forward to your next stay at Zilwa Attitude. Warm regards, Guillaume Tyack General Manager

Good morning, Greetings from Zilwa Attitude. We thank you for having taken your time to rate your stay. We are happy that your stay has been as per your expectations. We look forward to your next stay among us. Kind regards, Guillaume Tyack General Manager

Dear Niklaus, Greetings from Zilwa Attitude and we thank you for staying among us. We thank you for highlighting the location of our resort and we are happy that we were able to meet your expectations. Thank you again for your time and we look forward welcoming back at Zilwa Attitude, hopefully soon:) Warm regards, Guillaume Tyack General Manager

Good morning, Greetings from Zilwa Attitude. We thank you for having taken your time to rate your stay. We are happy that your stay has been as per your expectations. We look forward to your next stay among us. Kind regards, Guillaume Tyack General Manager

Good morning and greetings from Zilwa Attitude. We thank for your trust in choosing Zilwa Attitude for your stay and for your time to write us back. We are delighted that you enjoyed the facilities and services of our resort, the genuine care and attention of our dedicated team members and the culinary proposals in the restaurants. Thank you for highlighting the genuine hospitality of our dedicated Family Members, indeed your comfort is their priority and we shall ensure that your kind recognition is shared with them. We hope to your next trip to Mauritius, you will visit us again as we look forward to the opportunity of being at your service once again, Warm regards, Guillaume Tyack General Manager

Good morning and greetings from Zilwa Attitude. Thank you again for staying with us and to share this wonderful comment. Your compliments and appreciation the services provided among us indicates that we have succeeded in delivering a good balance of comfort and efficiency to you during your stay. Thank you once again for this nice feedback and we looking forward to your next stay at Zilwa Attitude. Warm regards, Guillaume Tyack General Manager

Greetings from Zilwa Attitude. We thank you for your time for sharing your feedback about your stay. We are delighted that you enjoyed the facilities and services at our resort. We thank you once again for your feedback and we look forward to your next stay at Zilwa Attitude. Warm regards, Guillaume Tyack General Manager

Dear Khaled, We thank you very much for taking your time to write back to us. We are happy that your stay found your highest appreciations, that you liked the hotel and the hospitality of our Family Members. We thank you for your praises and we look forward to welcoming you back at Zilwa Attitude. Kind regards, Guillaume Tyack General Manager

Good morning and greetings from Zilwa Attitude. We thank you for taking your time to write us back. We are delighted that you found the property, service, and entire experience remarkable. That you liked the hotel's gardens and grounds. We thank you once again for recommending Zilwa Attitude to other viewers of this platform and we look forward to the opportunity to be at your service again. Kind regards, Guillaume Tyack General Manager

Good morning, Thank you for taking your time to write us back. We are glad that overall you have had a nice stay that you liked the beach , the pool and our Family Members. We thank you for your constructive comments which will help us further improve our services. Regarding the half board price, we would like to share with you that most of the menus indicates prices of the items on the list. We apologies for the inconveniences during the check in and check out. Rest assured our Front Office Family Members have been briefed for further improvement. Also, we have an ongoing training program to continuously make our team improve the quality of service We thank you again for your feedback and we look forward to welcome you back at Zilwa Attitude. Kind regards, Guillaume Tyack General Manager

Dear Ruby, We thank you for staying at Zilwa Attitude and for taking your time to such such an excellent review. We are happy that you have had a peaceful and comfortable stay among us that you liked the concept of the hotel, the hospitality of our Family Members and the culinary proposals by our passionate Chefs. Your comments have been shared among our team and we look forward to be at your service to your next trip to Mauritius. Kind regards, Guillaume Tyack General Manager

Dear Jürgen, Thank you again for your trust in choosing Zilwa Attitude for your stay and for your time to write us back. We are delighted to know that you have had a comfortable stay that you appreciated the culinary proposals and the service by our dedicated Family Members. At Zilwa Attitude, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward Thank you for your praises, we will definitely share your feedback with our Family Members and we hope you make Zilwa Attitude your preferred destination. Kind regards, Guillaume Tyack General Manager

Dear Nawe, Greetings from Zilwa Attitude. We thank you for having taken your time to share feedback of your stay among us. We are truly grateful for the wonderful things you have said about the hotel, your stay, our Family Members, the food and the facilities offered. At Zilwa Attitude, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. the entire team thank you for your kind words and we look forward to welcoming you back for yet another memorable stay. Warm regards, Guillaume Tyack General Manager

Dear Martina & Chris, Thank you very much for having taken your time to share your experience at our hotel. We are glad to read that you overall enjoyed your stay with us, and especially the food done by Rupesh who were delighted to hear your comment. Regarding the beach, we have decided as much as possible to protect the environment and therefore not interfere with the lagoon depth or sand, but as preventive measures we do clear off the natural and seasonal algae which are stranded up on the beach to have a clear visibility. For the more active swimmers and snorkelers like you, we do have daily snorkelling trips which goes deeper in the lagoon not far from the hotel. Bookings are done at the Boat House. Thank you very much for having chosen our hotel for your holidays and we hope to have the pleasure of welcoming you back. Kind Regards, Guillaume Tyack General Manager