Lounge
Verfügbarkeit prüfen

Bewertungen von Sheraton Cairo Hotel & Casino

5 out of 5
Sheraton Cairo Hotel & Casino
Galaa Square, Giza

Bewertungen

8,6

Hervorragend

154 von insgesamt 265 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
66 von insgesamt 265 Gästebewertungen haben eine Bewertung von 8 - Gut" "
19 von insgesamt 265 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 265 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 265 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,6/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Ernesto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral gelegen, gutes Essen und Frühstücksbuffet.
Beim Check-In mussten wir eine Weile warten, doch dann bekamen wir ein Upgrade in den 25.Stock. Schöne Aussicht, sauberes Zimmer mit Balkon und sicher etwas ruhiger als in den untersten Etagen. Einzig etwas erstaunt hat uns, dass es im Italien Restaurant kein italienischen Wein gab!? Aber der Spanische war auch sehr köstlich.
Aufenthalt von 2 Nächten im April 2019
Antwort von Karim Fouad am 7. Mai 2019
Thank You

10/10 – Hervorragend

Ayad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super
Best hotel and nice Personal
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Karim Fouad am 8. Jan. 2019
Thank You

10/10 – Hervorragend

Ayad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gut
Super
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Karim Fouad am 8. Jan. 2019
Thank You

10/10 – Hervorragend

Tariq

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von . am 6. Mai 2024
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 – Hervorragend

RYOICHI

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
部屋も広くて綺麗でした
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Dina am 4. Apr. 2024
Dear RYOICHI,Thank you for staying at Sheraton Cairo hotel & Casino.We really appreciate sharing your positive feedback and hope to welcome you again soon.Sincerely

10/10 – Hervorragend

Ahmed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent new renovated hotel very professional staff Amazing food variety in the morning breakfast many options for dining don’t forget the delicious Honey Cake from bridge cafe - overall wonderful experience
Aufenthalt von 1 Nacht im März 2024
Antwort von . am 10. März 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 – Hervorragend

Barbara

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Wondetful experience with front desk staff especially Ahmedehab - fantastic help with extra night stay which i thought was included with package - as well as Ismail & all staff I encountered.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Managment am 8. März 2024
Dear Valued guest, we want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

8/10 – Gut

Dirk

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Experience
Great stay and had access to the Club Floor and facilities. Quite enjoyable. The Club Staff were very helpful and professional. The only negative would be in the morning at the Club Lounge for breakfast, the staff meeting in the kitchen/ prep area in the back, were conversing and it was loud, almost every morning. I was there for 8 days. Other than that, it was great. I’d return with no hesitation.
Aufenthalt von 8 Nächten im Februar 2024
Antwort von . am 10. März 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 – Hervorragend

YUKIE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
また、泊まりたい。
スタッフの皆さんとても親切で、寛ぐことができまいした。
Aufenthalt von 3 Nächten im Februar 2024
Antwort von . am 10. März 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

8/10 – Gut

Emad

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The furniture is quite old. However the service is excellent.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von . am 10. März 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 – Hervorragend

Mohammad

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von . am 30. Jan. 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 – Hervorragend

Khalid, jeddah

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Hotel Managment am 8. März 2024
Dear Valued guest, we want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 – Hervorragend

Larry Eugene

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff could not have been nicer. It was very clean and upscale. Food was great. Room cleaned everyday. Over all easy to navigate around. I would come back.
Aufenthalt von 9 Nächten im Januar 2024
Antwort von . am 22. Jan. 2024
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 – Hervorragend

TALAL

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von . am 22. Jan. 2024
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 – Hervorragend

Sang Cheol, Closter

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best assistance from staffs
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 2. Feb. 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

6/10 – Okay

RITSUO, akigunhutyuutyou

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
建物そのものが外壁剥落しており、傷みが目立つ状態だった。
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von . am 18. Dez. 2023
Dear Valued Guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon. Amir

10/10 – Hervorragend

Yagoub mohamed

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would like to thank the staff over the reception especially Suha is a very helpful and nice Indeed I m very grateful overall
Aufenthalt von 7 Nächten im November 2023
Antwort von Hotel Managment am 1. Dez. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 – Hervorragend

Hamdi

Gut: Sauberkeit und Ausstattung
Outstanding Performance at front desk very polite professional service Rooms are very clean and new
Aufenthalt von 1 Nacht im November 2023
Antwort von . am 20. Nov. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 – Hervorragend

Mehrshad

Aufenthalt von 3 Nächten im September 2023
Antwort von Hotel Management am 31. Okt. 2023
Dear Mehrshad, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 – Gut

Ali

Aufenthalt von 3 Nächten im September 2023
Antwort von Hotel Management am 31. Okt. 2023
Dear Ali, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 – Gut

Samuel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Center located
Aufenthalt von 8 Nächten im September 2023
Antwort von Hotel Management am 31. Okt. 2023
Dear Samuel, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 – Gut

surekha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an excellent hotel with beautiful view of the Nile. Main drawback is indoor smoking. We did not get a king bed in a non-smoking room per our reservation and even on the non-smoking floor there was smell of cigarette smoke in the corridor. We did not appreciate that.
Aufenthalt von 4 Nächten im September 2023
Antwort von Hotel Management am 31. Okt. 2023
Dear Surekha, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 – Hervorragend

Olga

Aufenthalt von 3 Nächten im September 2023
Antwort von Hotel Management am 31. Okt. 2023
Dear Olga, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 – Hervorragend

Amira

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im August 2023
Antwort von Hotel Management am 31. Okt. 2023
Dear Amira, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 – Hervorragend

ABDULLAH

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely place to stay
Aufenthalt von 5 Nächten im August 2023
Antwort von Hotel Management am 30. Aug. 2023
Dear Mr. ABDULLAH,Thank you for the great rating. We hope to welcome you back soon.Sincerely

2/10 – Ungenügend

Mekdad

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
be carful when you go there they always will come up with something only to keep your deposit ! I got charged for a bill like 4 times
Antwort von Hotel Management am 18. Aug. 2023
Dear Mekdad, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 – Hervorragend

Essa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In the center of the city very close to nile river The sing is too small the shower is small
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Hotel Management am 5. Aug. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 – Hervorragend

Barton

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
My wife and I stayed at the Sheraton while traveling with another couple and we had a great experience. Aside from being a nice, modern hotel, some highlights were: - A great pool and well-equipped fitness center - A fantastic sushi restaurant - An Italian restaurant that was tasty and a great value Overall, we were quite pleased with our stay.
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Hotel management am 5. Aug. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bel hôtel situé près du Nil. Quelques difficultés d'accès si vous arrivez par le nord. Un peu bruyant car si tu es près d'un rond-point. Piscine non chauffée. Wifi correct
Aufenthalt von 3 Nächten im April 2023
Antwort von Hotel Management am 23. Apr. 2023
Dear Valued Guest,Thank you very much for you constructive feedback. We hope to welcome you back real soon.Sincerely

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
View of the Nile.
It was great overall. Great location, not too far from the sights. Definitely a haven in hectic Cairo.
Aufenthalt von 2 Nächten im April 2023
Antwort von Hotel Management am 23. Apr. 2023
Dear Valued Guest,Thank you very for your positive feedback. We hope to welcome you back soon.Sincerely

10/10 – Hervorragend

Cesar

Aufenthalt von 3 Nächten im April 2023
Antwort von Hotel Managment am 9. Juni 2023
Dear Valued Guest, Thank you very for your feedback. We hope to welcome you back soon. Sincerely

10/10 – Hervorragend

Sandrene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff and clean property
Aufenthalt von 1 Nacht im März 2023
Antwort von Hotel Management am 25. März 2023
Dear Sandrene, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 – Hervorragend

A

Aufenthalt von 4 Nächten im März 2023
Antwort von Hotel Managment am 8. Apr. 2023
Dear A, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 – Gut

Lorraine, Houston

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was exceedingly friendly and helpful. Breakfast was super nice. Beds super comfortable and the room had a nice view. The surroundings of the hotel and Cairo in general need a major cleanup and control of the stray dog population.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Hotel Management am 14. März 2023
Dear Lorraine, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 – Hervorragend

Yagoub mohamed

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thanks so much indeed
Antwort von Hotel managment am 13. Jan. 2023
Dear Yagoub Mohamed, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 – Gut

Deborah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Hotel Managment am 9. Juni 2023
Dear Valued Guest, Thank you very for your feedback. We hope to welcome you back soon. Sincerely

10/10 – Hervorragend

Adnan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von . am 20. Nov. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 – Hervorragend

Ji, Woodbury

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service and good location.
Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

Ji, Woodbury

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location with good service.
Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

Ji, Woodbury

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and staffs aren nice.
Aufenthalt von 2 Nächten im November 2022
Antwort von Dina am 17. Nov. 2022
Dear ji,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 – Gut

Ahmed

Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

Rodiana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We wish to had stayed at the Sheraton through the 4 nights in Cairo. We only ended up going to the Sheraton on our last evening because we extended our trip. The hotel is beautiful, clean, rooms are nice, and service was excellent.
Antwort von Dina am 17. Nov. 2022
Dear Rodaiana,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 – Gut

Shunya

Gut: Personal & Service und Ausstattung
設備など基本的に綺麗でしっかりしています。 朝食ブュッフェも種類が豊富で美味しかったです。 3階でしたが、バルコニーの扉の鍵が閉まらなかったのが少し気になりましたが、概ね満足でした。
Aufenthalt von 1 Nacht im September 2022
Antwort von Hotel Managment am 22. Sept. 2022
Dear M. Shunya, Thank your for taking the time to share your feedback. We hope to welcome you back. Sincerely

10/10 – Hervorragend

Ian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2022
Antwort von Dina am 18. Aug. 2022
Dear Ian, Thank you

8/10 – Gut

Damien

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice. Many options for food. Can't beat the location.
Aufenthalt von 1 Nacht im August 2022
Antwort von Dina am 10. Aug. 2022
Dear Mr. Damien, Thank your for taking the time to share your positive feedback. We hope to welcome you back. Sincerely

2/10 – Ungenügend

Sit Hian

Aufenthalt von 1 Nacht im August 2022
Antwort von Dina am 18. Aug. 2022
Dear Sit Hiam, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 – Hervorragend

Ahmed

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good experience
Aufenthalt von 3 Nächten im August 2022
Antwort von Dina am 10. Aug. 2022
Dear Mr. Ahmed, Thank your for taking the time to share your positive feedback. We hope to welcome you back. Sincerely

10/10 – Hervorragend

Mustafa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff clean and well maintained close to all sites
Aufenthalt von 6 Nächten im Juli 2022
Antwort von Hotel Managment am 22. Juli 2022
Dear Mr. Mustafa, Thank you for taking the time to share your feedback. Best regards

10/10 – Hervorragend

talal

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Dina am 3. Juli 2022
Dear Mr. Talal, Thank you for taking the time to share your feedback. Best regards

2/10 – Ungenügend

Salem

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Dina am 14. Juni 2022
Dear Mr. Salem, We are sorry to hear that your stay was not up to your expectations. We also would like to hear more details in order to share them with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. Sincerely