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Bewertungen von Renaissance Cairo Mirage City Hotel

5 out of 5
Renaissance Cairo Mirage City Hotel
Ring Road, Mirage City, Heliopolis, New Cairo, Cairo Governorate

Bewertungen

8,8

Hervorragend

214 von insgesamt 356 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
96 von insgesamt 356 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 356 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 356 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 356 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Freundliches , zuvorkommendes Personal,sauberes Zimmer,sehr bequemes Bett..Leider sehr laute Musik am Pool,
Aufenthalt von 8 Nächten im September 2019
Antwort von Mohamed Ibrahim am 18. Sept. 2019
Dear valued guest, Thank you for your feedback . Feedback such as this is important to the success of our hotel and I am glad you have brought your concerns to our attention. I am glad to know as well that “everything went perfect” as you mentioned and I look forward to welcoming you on your next visit. Sincere regards, Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit
Rezepion leistung ist sehr langsam ...lang Wartezeit
Aufenthalt von 4 Nächten im August 2019
Antwort von Mohamed Ibrahim am 20. Aug. 2019
Dear valued guest, Thank you so much for taking time to share your comments with us, as a management team we already communicated your feedback and have taken sincere actions to avoid same situations from reoccurring again, we are waiting for your next stay at Renaissance Cairo Mirage city to give you an enjoyable and memorable stay Sincere regards, Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Grandioses Essen!Toller Service!Club room sehr zu empfehlen
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Mohamed Ibrahim am 5. Feb. 2019
Dear valued guest, Thank you so much for your kind feedback. I am really pleased to have just read your review and delighted you chose to stay with us. I have shared your review with my team and we are extremely delighted. Once again, thank you for taking the time to post your review. We look forward to welcoming you back in the near future. Sincere regards, Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Geschäftsreisender
Alles i. O.
Aufenthalt von 2 Nächten im Juli 2018

8/10 – Gut

FH, Rüsselsheim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr freundliches Personal
Das Personal war sehr hilfsbereit und freundlich. Das Zimmer war schön und sauber. Wir haben uns sehr wohlgefühlt.
Aufenthalt von 7 Nächten im Februar 2018

8/10 – Gut

Stephan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2017

8/10 – Gut

Thomas, Frankfurt

Gut: Personal & Service und Zustand der Unterkunft
Gut abgeschirmt vom Trubel der Metropole
Wir waren als Business Team in Cairo. Das Hotel ist gut ausgestattet, Personal freundlich. Es ist noch relativ unbekannt in Cairo. Nicht alle Taxifahrer finden den Ort. Uber ist eine hervorragende Alternative für den Transport dorthin. Das Essen ist gut, nicht preiswert aber hochwertig und frisch zubereitet. Das Personal ist sehr freundlich, unaufdringlich und hilfsbereit. Wir konnten uns sehr gut aus der hektischen Großstadt zurück ziehen und trotzdem alle Dinge in Ruhe im Hotel weiterführen.
Aufenthalt von 5 Nächten im November 2017

8/10 – Gut

Jacob, Frankfurt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein der besten Hotels, das man in Kairo bekommen kann. Nettes Personal
Aufenthalt von 8 Nächten im August 2017

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service

10/10 – Hervorragend

Dr. Adel, Braunschweig, Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zu empfehlen
Hervorragender Service, sehr freundlicher und sehr hilfsbereit Personal

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Hossam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very welcoming and helpful staff, I loved their customer service😊
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mohamed Ibrahim am 29. Feb. 2024
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

YIGIT

Good
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Mohamed Ibrahim am 29. Feb. 2024
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Osman

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mohamed Ibrahim am 24. Jan. 2024
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 – Gut

Grace

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mohamed Ibrahim am 24. Jan. 2024
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 – Gut

Eric Ivan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mohamed Ibrahim am 24. Jan. 2024
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Khaled

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mohamed Ibrahim am 24. Jan. 2024
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location
Great hotel. Very security conscious. Friendly helpful staff. Comfortable rooms. Great outdoor area. Close to the pyramids.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mohamed Ibrahim am 24. Jan. 2024
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 – Gut

mahmut

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mohamed Ibrahim am 24. Jan. 2024
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

faisal

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Mohamed Ibrahim am 24. Jan. 2024
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 – Gut

Fred, Sacramento

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hotel seemed to lack staff. Had to wait for a lot of things. Definitely cators to the wealthy.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mohamed Ibrahim am 1. Nov. 2023
Dear valued guest,Thank you for your feedback .Feedback such as this is important to the success of our hotel and I am glad you have brought your concerns to our attention and we have taken sincere actions to avoid same situations from reoccurring again and I look forward to welcoming you on your next visit.Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Anis

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im September 2023
Antwort von Mohamed Ibrahim am 24. Sept. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Salam, Highland Park

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service, very nice and helpful staff. Pleasent swimming pool area and good reasonably priced food
Aufenthalt von 1 Nacht im August 2023
Antwort von Mohamed Ibrahim am 10. Sept. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Joseph, Friendswood

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Egypt is avery different experience and place to be but the property did make sure its residents were in a safe environment. The was nice and courteous.
Aufenthalt von 3 Nächten im August 2023
Antwort von Mohamed Ibrahim am 10. Sept. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 22 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 13. Aug. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Nisha

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I just stayed here for a few hours during a layover and loved this place so much! It was comfy, they had excellent customer service and was easy to get to. The only cons were I didn’t realize the shuttle for airport pickup had to be arranged days in advance- so I caught a taxi. Also the water in the room wasn’t very hot - I let them know this during checkout and they said they’d take it up with management. The only other thing is I believe you have to call to reserve your pet before hand and it is almost impossible to get through when you are calling from abroad.
Aufenthalt von 1 Nacht im August 2023
Antwort von Mohamed Ibrahim am 8. Aug. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay! Everything was pleasant. Cleanliness, breakfast, staff....
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 8. Aug. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Anis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 8. Aug. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

LONG

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 8. Aug. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Muhannad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 30. Juli 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Muhannad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 10. Sept. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

ANNI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a great stay at the hotel. The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with huge variety of options. The staff were attentive and went out of their way to ensure that we were comfortable. I wouldn’t have seen the best of Cairo without the help of their amazing navigator Abdo. He was helpful in every away!!! Thumbs up Abdo and thank you for your hospitality. Looking forward to visiting your hotel again soon.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 25. Juli 2023
Dear valued guest,Thank you for such a wonderful review. I was so pleased to read so many different positive comments from you.The hotel team is all extremely passionate about delivering consistent high standards of guest service at all times.Meanwhile, I will be certain to pass your comments on to all the team, who will feel very proud to hear your compliments.Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Nancy M

Aufenthalt von 4 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 8. Aug. 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Henry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bon rapport qualité prix
Hôtel avec belle piscine ,service parfait excellent
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Mohamed Ibrahim am 12. Juli 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Adil

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Juni 2023
Antwort von Mohamed Ibrahim am 9. Juli 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 – Gut

David

Mit einer Gruppe gereist
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Mohamed Ibrahim am 3. Juli 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Rani

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed our stay at this 5 star hotel. Building itself looks like new. Nice pool with bar. Friendly and professional staff.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Mohamed Ibrahim am 3. Juli 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

6/10 – Okay

Mehmet

Aufenthalt von 3 Nächten im Juni 2023

10/10 – Hervorragend

Osman

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Mohamed Ibrahim am 25. Juni 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Farouk

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Mohamed Ibrahim am 25. Juni 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Het personeel is heel vriendelijk en netjes. Kamer was heel mooi en een fijn bed en de badkamer fantastisch! Een heerlijk zwembad en lekker ontbijt.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Mohamed Ibrahim am 1. Juni 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Ahmed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Mohamed Ibrahim am 1. Juni 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super safe. We got there very early and they easily checked us in. Great place and so beautiful. Transport shuttle was a plus and the guy was extremely nice.
Aufenthalt von 3 Nächten im April 2023
Antwort von Mohamed Ibrahim am 28. Mai 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Abdulrahman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was very nice hotel with friendly staff and quite also it’s near Airport
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Mohamed Ibrahim am 28. Mai 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

2/10 – Ungenügend

Wildith

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2023

4/10 – Schlecht

Laura

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
The hotel is a wedding and reception venue on he grounds next to the pool, right outside our window. Does not make for a peaceful evening or ability to sleep.
Aufenthalt von 2 Nächten im März 2023
Antwort von Mohamed Ibrahim am 26. März 2023
Dear Valued guest Thank you for taking time to share with us your comments about your stay at Renaissance Cairo Mirage CityFirst of all let me express my deep apology for the inconvenience that you encountered during your stay, I would like to assure you that all your comments was shared with the hotel management and corrective measurement start to be on place.Once again thank you for your comments that helped us to raise our level of service to meet your expectation on your next visit I do sincerely hope we have the opportunity to welcome you back in the near future.Sincere regards,Mohamed Ibrahim Front Office Manager

4/10 – Schlecht

Abdullah

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It was a bad experience in general
Aufenthalt von 6 Nächten im März 2023
Antwort von Mohamed Ibrahim am 16. März 2023
Dear valued guest,Thank you so much for taking time to share your comments with us, as a management team we already communicated your feedback and have taken sincere actions to avoid same situations from reoccurring again, we are waiting for your next stay at Renaissance Cairo Mirage city to give you an enjoyable and memorable stay Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Ghormalah, Riyadh

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall excellent I like the staff, especially Nader at reception and housekeeper shiama 👍👍👍
Aufenthalt von 3 Nächten im März 2023
Antwort von Mohamed Ibrahim am 12. März 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Magnifique MAIS GROS TRAVAUX bord de piscine !!!!
Superbe hôtel vraiment beau majestueux ,personnel agréable ,extérieur magnifique : MAIS EN TRAVAUX…. Donc marteaux piqueurs en bord de piscine TOUTE la journée …HÔTEL.COM aurait dû s assurer de ce gros point noir qui ne date pas d hier au vu du prix des chambres !!! Et qui va durer selon l hôtel …
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Mohamed Ibrahim am 5. März 2023
Dear valued guest,Thank you for your feedback .Feedback such as this is important to the success of our hotel and I am glad you have brought your concerns to our attention.we are waiting for your next stay at Renaissance Cairo Mirage city to give you an enjoyable and memorable stay Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 – Hervorragend

Norman

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing staff at the breakfast hall and the gym is great. Really worth the visit.
Aufenthalt von 5 Nächten im Februar 2023
Antwort von Mohamed Ibrahim am 5. März 2023
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager