"Dear Guest ,We are delighted to know that you have an excellent and memorable stay. Looking forward to welcome you again soon.Best RegardsYasser BahaaGeneral Manager"

Dear Guest,Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our service.Hope for another opportunity to exceed your expectations.SincerelyYasser BahaaGeneral Manager

Dear Daniel,We apologize for your dissatisfaction. We wished to listen to your constructive comments so we can continually improve our service.We will make sure that your next stay to reflect our truly standard of services so that you return more and more for Radisson BLU Heliopolis.

Dear Wael,Regret to read that your experience was not up to your expectation, please accept my sincere apology, We will investigate all your comments to ensure that we improve our services.

Dear Juergen, Thank you for sharing your excellent experience review.

Dear Thomas, We apologize for your not 100% satisfaction. We wished to listen to your constructive comments so we can continually improve our service.

Dear Thomas, It is a great pleasure to get your excellent review and looking forward to welcome you again soon.

Dear Mr. Michael, It is a pleasure to have you at Radisson Blu Cairo , We are very delighted that you did enjoy every moments you did spend with us.

Dear Mr. Sven, Thank you very much for your comments in regards to your recent stay with us. The service provided to our guests is our main concern and it would certainly appear that there was a shortfall in the high standards that we endeavor to maintain at our Hotel and at all Radisson Hotels. Regarding the inappropriate services provided by some of our colleagues, the noise which irritated your stay due to the renovation works, please be sure that such defects will disappear in a very short time as the hotel already started an intensive training program for all colleagues on the hospitality standards and how to satisfy our valued guests and handle their requirements in the most proper way. Please be be sure that our brand main goal is YOUR 100% satisfaction guarantee and we are genuinely care that our dearest guests enjoy our excellent services extended to all of them which certainly reflect our product’s efficiency. Once again our apologies and we look forward to providing a far better experience for you during your next visit. Thank you very much for your constructive feed-back and I look forward to welcoming you back to the Radisson BLU Hotel, Cairo Heliopolis Sincerely yours,

Dear Mr. Haitam Thank you for your comments in regards to your recent stay with us. The service provided to our guests is our main concern and it would certainly appear that there was a shortfall in the high standards that we endeavor to maintain at our Hotel and at all Radisson Hotels. Regarding the cleanliness level, please be sure that the hotel already started to implement an intensive cleaning program using more efficient detergents, hope that you will notice the enhancement upon next visit. Please be be sure that our brand main goal is YOUR 100% satisfaction guarantee and we are genuinely care that our dearest guests enjoy our excellent services extended to all of them which certainly reflect our product’s efficiency. Once again our apologies and we look forward to providing a far better experience for you during your next visit. Thank you very much for your constructive feed-back and I look forward to welcoming you back to the Radisson BLU Hotel, Cairo Heliopolis Sincerely yours,

Dear M. Abla, Thank you very much for taking the time to rate your recent stay at the Radisson BLU Hotel, Cairo Heliopolis. I was delighted to deduce that you enjoyed your visit and I will be sharing your positive rating with all our colleagues at our next meeting. Good ratings such as yours is always well-received and can only help further motivate our employees to continue to offer outstanding service to all our customers. Thank you once again and we look forward to warmly welcoming you back to Radisson BLU Hotel, Cairo Heliopolis in the near future. Yours sincerely,

Dear Our Valued Guest, Thank you very much for your comments in regards to your recent stay with us. Regarding the room noise which irritated your first stay, we are very sorry for that and be assured that our maintenance team is working on fix noise problem by increase the window isolation hope that you will feel the enhancement upon your next visit. And we are very sorry that you didn't liked the back view rooms which supposed to be quieter. Please be be sure that our brand main goal is YOUR 100% satisfaction guarantee and we are genuinely care that our dearest guests enjoy our excellent services extended to all of them which certainly reflect our product’s efficiency. Once again our apologies and we look forward to providing a far better experience for you during your next visit. Thank you very much for your constructive feed-back and I look forward to welcoming you back to the Radisson BLU Hotel, Cairo Heliopolis

Dear our valued Guest, Thank you very much for taking the time to rate your recent stay at the Radisson BLU Hotel, Cairo Heliopolis. I was delighted to deduce that you enjoyed your visit. I would be very grateful if you would be able to provide me with some detailed feed-back in regards to any obstacles you may faced during your stay so we get the 5 stars rating. Please be sure that our brand main goal is YOUR 100% satisfaction guarantee and we are genuinely care that our dearest guests enjoy our excellent services extended to all of them which certainly reflect our product’s efficiency. Thank you once again and we look forward to warmly welcoming you back to Radisson BLU Hotel, Cairo Heliopolis in the near future. Yours sincerely, Yousry Ali General Manager

Dear our Valued Guest, Thank you very much for taking the time to write us regarding your recent stay at the Radisson BLU Hotel, Cairo Heliopolis. I was delighted to hear that you liked the hotel founding it good place and you were satisfied for the location and its vicinity to the airport and many shopping areas. Regarding your comment about the level of hospitality of the hotel colleagues, please be sure that the management is currently working on improving this issue as the hotel started an intensive training program on the hospitality standard and how to perfectly serve and satisfy the guest, I assure to you that you will notice the difference on your next visit.. It is through constructive criticism from our guests such as your's we are able to monitor our hotel operations more closely and take corrective action when necessary. Once again, thank you very much for your constructive feed-back and I look forward to welcoming you back to the Radisson BLU Hotel, Cairo HeliopolisCairo, Egypt. Sincerely yours, Yousry Ali General Manager

Dear our Guest, Thank you for your feedback and for taking the time to rate your experience. We wished you have enough time to give us more details about the weaknesses you faced so we can continually improve our services to get the 5 stars. And we are sorry you did not get the 100% satisfaction about your stay as we always aim. We looking forward to welcome you back again to Radisson BLU Hotel, Cairo Heliopolis, And we will make sure that your next stay to reflect our truly standard of services so that you return more and more. Sincerely Ahmed Sabry General Manager

Dear Mr. Kurt, Thank you for your feedback and for taking the time to tell us about your experience. We are delighted to know that you liked the hotel and enjoyed your stay with us. We wished you have enough time to give us more details about the weaknesses you faced so we can continually improve our services to get the 5 stars. And we are sorry you did not get the 100% satisfaction about your stay as we always aim. We looking forward to welcome you back again to Radisson BLU Hotel, Cairo Heliopolis, And we will make sure that your next stay to reflect our truly standard of services so that you return more and more. Sincerely Ahmed Sabry General Manager

Guten Tag, in unserem stetigen Bestreben unser Hotel weiter zu verbessern, danken wir dir für dein Feedback. Es tut uns leid, dass die Ausstattung unseres Hotels nicht deine Erwartungen erfüllen konnte. Wir hoffen, du konntest deinen Aufenthalt trotz dessen ein wenig genießen. Wir würden uns freuen dich wieder bei uns begrüßen zu dürfen und möchten dir zu diesem Zeitpunkt einen Aufenthalt bieten, der deinen Erwartungen gerecht wird.

Dear Valued Guest, Thank you for your feedback & for taking the time to write about your experience. We delighted to read that you enjoyed your stay. We look forward to welcome you again in the near future. Warm regards from Cairo.

Dear our Valued Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to read that you enjoyed your stay at the hotel. Looking forward to your next stay. Sincerely,

Dear our Valued Guest, Thank you for your feedback and for taking the time to rate our hotel. We are delighted to know that you are satisfied with our services. Looking forward to welcome you back again to Radisson Blu Hotel, Cairo Heliopolis. Please “Like” us on Facebook to stay informed of our upcoming news, events and promotions. Sincerely,

Dear Guest,Thank you for sharing your experience review.Best RegardsQuality team

Dear Guest,Thank you for sharing your experience review.Best RegardsQuality team

Dear Naser,thank you for sharing your amazing feedback about your stay with us Best Regards Quality team

"Dear Guest,We appreciate you taking the time to rate your recent stay with us. We are delighted to know that you enjoyed your stay at the hotel. And looking forward to welcome you back again to Radisson Blu Hotel, Cairo Heliopolis when your travels bring you back to the area! Hoping that during your next stay you experience our truly standard of services so we get your 100% satisfaction.Sincerely,

"Dear Guest ,We are delighted to know that you have an excellent and memorable stay. Looking forward to welcome you again soon.Best RegardsYasser BahaaGeneral Manager"

"Dear Guest,We Thank you for your beautiful excellent review and looking forward to welcome & serve you soon.Best RegardsYasser BahaaGeneral Manager"

Dear Guest, Thank you for sharing your experience review. Best Regards Yasser Bahaa General Manager

Dear Guest,Thank you for sharing your experience review.Best RegardsYasser BahaaGeneral Manager

Dear Guest,Thank you for sharing your experience review.Best RegardsYasser BahaaGeneral Manager

Dear carsten,Thank you for sharing your experience review.Best RegardsYasser BahaaGeneral Manager

Dear Fouad ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsYasser BahaaGeneral Manager

Dear Guest,Thank you for sharing your excellent experience review.Best RegardsYasser BahaaGeneral Manager

Dear Guest,Thank you for sharing your excellent experience review.Best RegardsYasser BahaaGeneral Manager

Dear Fahad ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsYasser BahaaGeneral Manager

Dear Guest,We are delighted to know that you have an excellent and memorable stay. Looking forward to welcome you again soon.Best RegardsYasser BahaaGeneral Manager

Dear Clarisse,Thank you for sharing your excellent experience review.Best RegardsYasser BahaaGeneral Manager

Dear DONGHYUN,Thank you for your review , we will be thankful if you send us more details about your stay. Regards Yasser Bahaa General Manager

Dear Guest ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsYasser BahaaGeneral Manager

Dear Guest ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsYasser BahaaGeneral Manager

Dear olfa,Thank you for sharing your excellent experience review.Best RegardsYasser BahaaGeneral Manager

Dear Guest,Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our service.Hope for another opportunity to exceed your expectations.SincerelyYasser BahaaGeneral Manager

Dear Fawzy , Thank you for your review , please feel free to share with us any comments that made our score that low . Our aim always to improve our services and exceed our guests expectations . Sincere RegardsYasser Bahaa General Manager

Dear Rezaul,Thank you for your review , we will be thankful if you send us more details about your stay. Regards Yasser Bahaa General Manager

Dear yutang,Thank you for your review , we will be thankful if you send us more details about your stay. Regards Yasser Bahaa General Manager

Dear Omer,Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our service.Hope for another opportunity to exceed your expectations.SincerelyYasser BahaaGeneral Manager

Dear Mohamed ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsYasser BahaaGeneral Manager

Dear Ali,Thank you for sharing your excellent experience review.Best RegardsYasser BahaaGeneral Manager

Dear Maria ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsYasser BahaaGeneral Manager

Dear Ahmed,You sent us an amazing review that make whole team very happy and motivated.We look forward to welcome you back soon.Sincere RegardsYasser BahaaGeneral Manager

Dear Matt,You sent us an amazing review that make whole team very happy and motivated.We look forward to welcome you back soon.Sincere RegardsYasser BahaaGeneral Manager