Thank you very much for your rating. We look forward to welcome you back very soon.Kind regards.

Dear Guest.Please accept our deepest apologies for the issues experienced, we are sharing your comments with the rest of the management to improve our procedures and avoid this situations to happen in the future.We hope to have a new opportunity to welcome you back in HDM.Best wishes.

Dear Guest.Thank you very much for your rating. We look forward to welcome you back very soon.Kind regards

Dear Guest.Thank you very much for your review, we look forward to welcome you back very soon.Kind regards.

Dear guest,Thank you so much for your comments!We truly appreciate your feedback and hope to have the opportunity to keep welcoming you back in the future!Best Wishes.

Dear Guest.We appreciate your rating, hope to see you back very soon.Kind regards.

Dear Guest.Thank you very much for your review, we look forward to welcome you back very soon.Kind regards.

Dear Rosanne.Thank you very much for your kind review, we really appreciate your honesty. We are sharing your survey to the rest of the management team in order to revise our procedures. Look forward to welcome you back very soon. Kind regards. Guest Relations Management.

Dear Guest.Thank you very much for answering our survey, we hope to see you back in HDM very soon.Kind regards.

Dear Guest.We are truly sorry to know that your experience wasnt at your satisfaction. We hope that you can give us the chance to redeem your stay in the future.Warm regards.

Dear Guest.Thank you very much for giving us 5 stars.We look forward to welcome you back very soon.Kind regards.

Dear Guest.Thank you very much for your kind comment, we look forward to welcome you back very soon.Kind regards.

Dear Guest.Thank you very much for sharing your kind review about your stay at HDM. We hope to see you back in our paradise very soon.Warm regards.

Dear Guest.Thank you for giving us your 5 star rating, we look forward to welcome you back very soon.Kind regards.

Dear Hazel.Thank you for sharing your comment, we already shared with the Food and Beverages Management for their attention.Look forward to welcome you back very soon.Kind regards.

Dear Ricardo M.Thank you for sharing your kind review, we hope to see you back in HDM very soon.Kind regards.

Dear Akiyo.Thank you very much for sharing your kind review about your recent stay at HDM, we hope to welcome you back very soon.Warm regards.

Dear Guest.Thank you very much for rating us, we hope to see you back in HDM very soon.Kind regards.

Estimado huésped.Muchas gracias por su calificación, esperamos darle la bienvenida de nuevo muy pronto.Saludos cordiales.

Estimado huésped.Muchas gracias por su calificación, esperamos darle la bienvenida de nuevo muy pronto.Saludos cordiales.

Dear Guest.Thank you for giving us 5 stars.We look forward to welcome you back very soon.Kind regards.

Dear Guest.Thank you for staying with us, we look forward to welcome you back very soon.Warm regards.

Dear Guest.Thank you very much for staying with us, we hope to see you back very soon.Best wishes.

Dear Eric.Thank you very much for your comments about your stay at Hacienda Del Mar, we share all of them with the rest of the leadership team to improve on those areas.We hope to see you back very soon.Warm regards.

Dear Yamile.Thank you for leaving your rating, we hope to see you back in HDM very soon.Kind regards.

Dear Karina.Thank you very much for sharing your kind review about your stay at Hacienda Del Mar Resort. We hope to see you back very soon!!Kind regards.

Dear Guest.We really appreciate your kind review about your recent stay at Hacienda Del Mar. We hope to see you back very soon!!Kind regards.

Dear Guest,We truly appreciate you taking the time to share your honest feedback regarding your recent stay at our resort. Please accept our sincerest apologies for the issues reported and all the inconveniences experienced during your stay.We have already extended them to each team leader involved for their immediate attention and follow up and in order to create action plans to avoid the same situations for you and other guests in the future.So sorry again for having missed the opportunity to impress you and we really hope you can give us a chance in the future to redeem your trust and to make your stay memorable for you as you deserve.SincerelyGuest Relations Management.

Dear Guest.Thank you very much for giving us 5 stars, we look forward to welcome you back in HDM very soon.Best wishes.

Estimaida Ana Celia.Muchas gracias por sus amables comentarios, esperamos verle de nuevo muy pronto.Saludos cordiales.

Dear Guest.Thank you for your rating.Look forward to welcome you back very soon.Best wishes.

Dear Guest.Thank you for your rating.Look forward to welcome you back very soon.Best wishes.

Dear Guest.Thank you very much for your kind comment, we look forward to welcome you back in HDM very soon.Warm regards.Guest Relations Management.

Dear Guest.Thank you for giving us 5 stars, we hope to see you back in HDM very soon!!Kind regards

Dear guest.Thank you for your comments, we hope to see you back in HDM very soon.Kind regards

Dear Tamara.Thank you very much for giving us 10 stars.We look forward to welcome you back very soon.Kind regards

Estimado Huésped.Muchas gracias por dejarnos su calificación y comentario.Esperamos darle la bienvenida de nuevo muy pronto.Saludos cordiales.

Dear Samantha.Thank you very much for giving us 5 stars.We look forward to welcome you back very soon.Best wishes.

Dear Patterson.Thank you very much for sharing your kind review and recognition to our staff.We hope to have a new opportunity to welcome you back in HDM very soon.Warm regards.

Dear Jennifer.Thank you for your review, we will share it with the rest of the management to revise our food quality.Best wishes.

Dear Erika.Thank you for giving us a 5 star rating, we really appreciate it.Look forward to welcome you back very soon.Kind regards.

thank you so much we wait for your return

Dear Noel.Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues you mentioned from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,

Dear Sohui.Thank you for your rating. We hope to see you back in HDM very soon.Kind regards

Dear Michelle.We really appreciate your kind comments about your recent stay at Hacienda Del Mar. We look forward to welcome you back very soon.Kind regards.

Dear Guest.Thank you for bring this to my attention, your comments and concerns regarding your recent experience at Hacienda del Mar. Clearly our service did not meet your xpectations during your stay. For your experience of allof this, I do sincerely apologize.I can understand how upsetting this has been for you. I also want toassure that we take this concern very seriously and this is not the experience of service that we strive for.Sincerely,

Dear Patterson.Thank you very much for rating us.We look forwar to welcome you back very soon.Kind regards.

Dear Patterson.Thank you very much for your kind review about your recent stay at HDM. We hope to see you back in paradise very soon.Best wishes.

Dear Guest.We would like to hear why your rating was so low?, We apologize for any inconvenience you had and rest assure that we will improve all our procedures as we strive to give the best service to all our guests.Hoping to hear from you soon.Best wishes.

Dear Thomas.Thank you so much for your honest feedback. We truly apologize for your experience.All your comments will be extended to the Management team directly for proper follow up on this and in order to make actions to improve these areas. Hope you can grant us an opportunity to redeem your trust and welcome you back in the future.Warm regards.