Außenbereich
Verfügbarkeit prüfen

Bewertungen von Sleep Inn & Suites Buffalo Airport

2.5 out of 5
Sleep Inn & Suites Buffalo Airport
100 Holtz Dr, Buffalo, NY

Bewertungen

8,2

Sehr gut

505 von insgesamt 1124 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
328 von insgesamt 1124 Gästebewertungen haben eine Bewertung von 8 - Gut" "
167 von insgesamt 1124 Gästebewertungen haben eine Bewertung von 6 - Okay" "
77 von insgesamt 1124 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 1124 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

George

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2022
Antwort von Daysa am 18. Mai 2022
Thanks for staying with us. We appreciate your feedback. Looking forward seeing you!

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Direkt am Flghafen Buffalo
Aufenthalt von 19 Nächten im Oktober 2021
Antwort von Jenna Schweitzer am 18. Nov. 2021
Thank you for taking advantage of our prime airport location! Please visit again!

6/10 – Okay

Vivian

Verbesserungswürdig: Zustand der Unterkunft
The hotel looked old and was in bad condition. Broken trash cans, loose screws, and ugly showers.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Emma

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff were great ! Very friendly and helpful
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Gilberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very quiet place. Affordable, breakfast included and so close to the airport. I arrived at 2:45 in the morning and the shuttle was there immediate.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Emily

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Marina

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
The airport pickup was fast and convenient. The breakfast had a good variety of food. Overall we thought it was a good value for the money. The big issue we had was when I kindly asked the front desk man on the phone around 11 pm how to get to the shuttle van, he said, “if you shut up, I will tell you”, which shocked me.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 23. Mai 2024
Thanks for choosing Sleep Inn & Suites. Your feedback is really appreciated. We are happy you had such a great time at our hotel. This is something very uncommon at our hotel and unacceptable. We will address it right away with our staff. Looking forward seeing you!

10/10 – Hervorragend

Rex

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 22. Mai 2024
Thanks for choosing Sleep Inn & Suites. The hotel is located in a very convenient location. We are happy you had such a great time. Looking forward seeing you!

8/10 – Gut

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not many stores around
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 22. Mai 2024
Thanks for sharing this with us. We have a mall 2.8 miles away from us. For your next stay we will make it better. Your feedback is really important to us. Looking forward seeing you!

10/10 – Hervorragend

Melanie

Gut: Sauberkeit, Personal & Service und Ausstattung
Great service always at this hotel. Parking is easy.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 22. Mai 2024
We are happy you had such a great time. The staff is amazing they love to make guest stay amazing. Looking forward seeing you!

6/10 – Okay

Odette

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Les matelas sont vieux et trop mous. Nourriture du déjeuner correcte. Café de qualité médiocre. Espace trop restreint aux heures d’affluences.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von DC am 22. Mai 2024
Merci d'avoir partagé cet avis avec nous. Votre avis est très important pour nous. Nous ferons tout ce qui est en notre pouvoir pour rendre votre prochain séjour le meilleur. Nous espérons vous voir très bientôt !

6/10 – Okay

Miaona

It’s ok.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 20. Mai 2024
Thanks for choosing Sleep Inn & Suites. Your feedback is really appreciated. We are happy you had enjoyed. Looking forward seeing you!

2/10 – Ungenügend

Barbara

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Water was dripping from the bathroom upstairs. The bathroom was wet and uncomfortable. The electrical iron was not working. I got another one and it was not working well either.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 20. Mai 2024
Thanks for sharing this with us. This is something very uncommon at our hotel. Your feedback is really appreciated. Looking forward seeing you!

8/10 – Gut

REBECCA, Aurora

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Hi, sleep inn, I really like how you guys were doing upgrades too many of the rooms while I was there. The noise was kept to a minimum which was fantastic, and as a customer, we certainly always appreciate upgraded rooms that have more of a modern look. Especially the fact that you remove the car and put down the, engineered wood floor. For the most part, my room is perfectly clean, however, the only thing I would ask that you consider improving on is the regular cleaning staff, or if you bring other people to do it whoever… please make sure that you are wiping down the light switches and electrical outlets. They were absolutely filthy and who knows how many years of dirt built up on them. Sometimes it’s not always the big things. It’s the small things that stand out. The other things that I would suggest is to please, clean the windowsills, they had black mould spots on them and could really use a little love. I could definitely say I was impressed that I had a brand new mattress, and it was perfectly clean underneath it when I lifted it (The first thing I do step into curtains and all soft fabrics for signs of bedbugs); Why I lifted the mattress. And I promise you I can say there were absolutely no bedbugs in my room, thank God!! I love the 24 hour coffee, Hot chocolate and tea That you guys offer and the breakfast selection was great.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von DC am 20. Mai 2024
Thanks for sharing this with us. We are happy that you enjoyed your stay at our hotel. Your feedback is the most important thing to us. Thanks for letting us know about this we will definitely consider this. The housekeepers love to make guest feel very comfortable. Your satisfaction is number one priority. Looking forward seeing you!

10/10 – Hervorragend

Oliver

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
goog place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 15. Mai 2024
We are happy you had such a great time at our hotel. Sleep Inn & Suites is a wonderful hotel to stay at. Looking forward seeing you!

6/10 – Okay

Donald

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 15. Mai 2024
We are happy you had such a great time at our hotel. Sleep Inn & Suites is a wonderful hotel to stay at. Looking forward seeing you!

10/10 – Hervorragend

Joy, Hinsdale

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
During our stay at Sleep In, I accidentally left my wallet in our locked vehicle in the secured parking lot. Despite the early hour, the staff went out of their way to help me retrieve it. They were very helpful, although not very patient. Nonetheless, I'm grateful for their assistance during this stressful situation.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 13. Mai 2024
We are happy to hear about this. The staff always loves to make guest stay feel amazing. Sleep Inn & Suites staff always go out of their way to make sure the guest are comfortable and happy. Looking forward seeing you!

8/10 – Gut

Brenda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Affordable and clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 10. Mai 2024
We are happy you had such a great time at our hotel. Your feedback is really important to us. Sleep Inn & Suites is a great hotel to stay at. Looking forward seeing you!

8/10 – Gut

Tim S

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location for early airport travel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 6. Mai 2024
We are happy you had a great time at Buffalo Airport Hotel. Is located in a very convenient location. Your feedback is really appreciated. Looking forward seeing you!

8/10 – Gut

Sara

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very convenient to Buffalo International Airport. My room was clean, but the dining area floor was incredibly sticky. The breakfast was good and the staff was very friendly.
Aufenthalt von 5 Nächten im März 2024
Antwort von DC am 6. Mai 2024
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. We are happy you had such a great time at our hotel. Looking Forward seeing you!

10/10 – Hervorragend

james

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
conveniently located to serve my needs for my trip. safe and quiet, reasonably priced
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 6. Mai 2024
Thanks for choosing Sleep inn . Your feedback is really important to us. We are happy you had such a great time at our hotel. Looking Forward seeing you!

8/10 – Gut

Justin, Cranston

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 6. Mai 2024
Thanks for choosing sleep Inn & Suites. Your feedback is really appreciated. We are happy you enjoyed your stay. Looking forward seeing you!

6/10 – Okay

Jessica

Mit der Familie gereist
Gut: Personal & Service
Stains everywhere, broken smoke detector, not the cleanest. But fine for a night before a flight.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 6. Mai 2024
Thanks for sharing this with us. This is something very uncommon at our hotel. We will address this with the Maintenace right away. Hope you consider staying with us again!

6/10 – Okay

Danny

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Broken chair in room Springy bed Shuttle driver and van could be nicer
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DC am 6. Mai 2024
Thanks for sharing this with us. This is something very uncommon at our hotel. We will address it right away. Will inform our maintenance. Your feedback is really important. Hope you consider staying with us again!

6/10 – Okay

Onisis

Gut: Sauberkeit, Personal & Service und Ausstattung
El personal muy amable,y las instalaciones viejitas pero limpias,lo unico es que dicen libre de humo y habia un olor furtisimo a Marihuana.
Aufenthalt von 3 Nächten im April 2024
Antwort von DC am 6. Mai 2024
Nos encanta saber que tuvo una muy buena estadia en el hotel.Actualmente estamos teniendo unas remodelaciones. El hotel es %100 smoking free, cobramos 250 si rompen las reglas. Para su proxima estadia haremos lo mejor para hacerle sentir super bien. Esperamos verlos muy pronto!

10/10 – Hervorragend

Ángel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Camas cómodas . Tienen desayuno desde las 4:30 am.
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 29. Apr. 2024
Nos encanta saber que tubiste una muy buena estadia en nuestro hotel. El desayuno es muy delicioso y temprano en la manana. Esperamos verlos muy pronto.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was all nice
Aufenthalt von 3 Nächten im April 2024
Antwort von DC am 29. Apr. 2024
Thanks for choosing Sleep & Suites. Your feedback is really important to us. We are happy you enjoyed your stay at our hotel. Looking forward seeing you again!

10/10 – Hervorragend

Margarita

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was very nice and the staff very polite. Will recommend it.
Aufenthalt von 3 Nächten im April 2024
Antwort von DC am 29. Apr. 2024
Thanks for choosing Sleep & Suites. Your feedback is really important to us. We are happy you enjoyed your stay at our hotel. Looking forward seeing you again!

6/10 – Okay

Gero

Mit der Familie gereist
Gut: Personal & Service
Close to the Airport, free parking and Breakfast
Aufenthalt von 2 Nächten im April 2024
Antwort von DC am 29. Apr. 2024
Sleep Inn & Suites is a great place to stay at. Your feedback is really important to us. We are happy you had such a great time at our hotel. Looking forward seeing you!

8/10 – Gut

Elaine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 2 Nächten im April 2024
Antwort von DC am 29. Apr. 2024
Thanks for choosing Sleep & Suites. Your feedback is really important to us. We are happy you enjoyed your stay at our hotel. Looking forward seeing you again!

2/10 – Ungenügend

Chris

Mit dem Partner gereist, Mit der Familie gereist
We booked this hotel a few times now and always park our vehicle here while we travel for long periods of time. Checked in and front desk staff could not take their eyes off their electronics then proceeded to tell us we had to pay for parking when we booked which was not like that last year. Spent 90.00 on parking for the airport as we were left no choice. My sister had a reservation and she was told that the compound parking was not open until May 1st. She called 2 weeks in advance to let them know we would be leaving our cars there while we were away. Room keys don’t work and constantly have to go down and get them reprogrammed and the staff try to tell us we are trying to get into a wrong room. I think we know what room number we are in it’s written on the card. Hallway and elevator stunk of marajuana. Definitely will not be staying here again as the service is horrible.
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 29. Apr. 2024
Thanks for sharing this with us. On behalf of our team we apologize for not meeting your expectations. This is something very unacceptable. We will talk to our staff and address this right away. We care about our guest and their Satisfaction. This is a non-smoking hotel. We charge 250 for smoking. You can always let the front desk know about this. Hope you consider giving us a second change!

10/10 – Hervorragend

Alice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 29. Apr. 2024
Thanks for choosing Sleep & Suites. Your feedback is really important to us. We are happy you enjoyed your stay at our hotel. Looking forward seeing you again!

8/10 – Gut

Roberto Hinojosa

Gut: Zustand der Unterkunft
No smoking rooms
Aufenthalt von 3 Nächten im April 2024
Antwort von DC am 26. Apr. 2024
Sleep Inn & Suites is a non smoking hotel. We care about our guest and their safety. Your feedback is really important to us. Looking forward seeing you!

10/10 – Hervorragend

Mohammad

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I feel safe and comfortable
Aufenthalt von 2 Nächten im April 2024
Antwort von DC am 26. Apr. 2024
Thanks for choosing Sleep Inn & Suites. Your feedback is really important to us. We are happy you enjoyed your stay. Looking forward to seeing you again!

10/10 – Hervorragend

Ahsan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome ...
Aufenthalt von 3 Nächten im April 2024
Antwort von DC am 24. Apr. 2024
Thanks for sharing this with us. We are happy you had such a great time at our hotel. Your feedback is our number one priority. Looking forward seeing you!

10/10 – Hervorragend

Shermarie

Aufenthalt von 1 Nacht im März 2024
Antwort von DC am 13. Mai 2024
Thanks for choosing Sleep Inn & Suites. Your feedback is really appreciated. Looking forward seeing you!

6/10 – Okay

Christina

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Ausstattung
was good enough for a one night stay. not too bad
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
Thanks for choosing Sleep Inn & Suites. Your feedback is our number one priority. We will do our best to make it better for you. Hope you consider staying with us again!

10/10 – Hervorragend

Denise F

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thank yoy for a comfortable stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von DC am 22. Apr. 2024
We are happy you had such a wonderful stay at our hotel. Your feedback and satisfaction is our number one priority. Looking forward seeing you again!

10/10 – Hervorragend

Alicia

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay close to the stadium.
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
Thanks for choosing Sleep Inn & Suites. Your feedback is really important to us. We are happy you had such a great time. This hotel is located near the airport and other great places. Looking forward seeing you!

8/10 – Gut

Kimberly, canastota

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It was a fine place to stay. Breakfast included, close to many attractions. The rooms smelled a bit and aor conditioning units really need to be cleaned, they were filthy.
Aufenthalt von 2 Nächten im April 2024
Antwort von DC am 22. Apr. 2024
Sleep Inn & Suites is a great place to stay. Your feedback is really important to us. The breakfast is one of the best things we at the hotel. We will address this right away. Looking forward seeing you!

10/10 – Hervorragend

Keisha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean. Staff was friendly. Breakfast was good. Would recommend
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
Thanks for sharing this with us. We are happy you had such a great time at our hotel. The staff is amazing they love to make guest feel amazing. Looking forward seeing you!

6/10 – Okay

Frank

Gut: Personal & Service
Outdated
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
On behalf of our team, we apologize for not meeting your expectations. This is something uncommon at our hotel. We will do our best to make it better for you. Currently working on having some renovations. Looking forward seeing you!

10/10 – Hervorragend

Nancy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
Thanks for sharing this with us. Your feedback is the most important thing to us. Looking forward seeing you!

6/10 – Okay

Megan

Verbesserungswürdig: Zustand der Unterkunft
Paint coming off walls everywhere, mould in shower. Relatively clean and nice staff. Fire alarm went off several times, including the middle of the night.
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
On behalf of our team, we apologize for not meeting your expectations. Your feedback is really important to us. We are happy you had such a great time at our hotel. This is something very uncommon at our hotel. Looking forward seeing you!

6/10 – Okay

toni

Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
Thanks for sharing this with us. Your feedback is the most important thing to us. Looking forward seeing you!

4/10 – Schlecht

Tamara

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This was honestly my worst hotel experience ever. I was hopeful after reading so many positive reviews but was sorely disappointed. The room itself and also carpets throughout were filthy. It was so noisy we were not able to sleep. You could hear the phone at the front desk ringing throughout the night and one room nearby had their tv blaring until 4am. I will not be returning.
Aufenthalt von 2 Nächten im April 2024
Antwort von DC am 19. Apr. 2024
Thanks for sharing this with us. This is something very uncommon at our hotel. We recently had some renovations done at the hotel this includes the floor in the rooms. For your next stay we will do our best to make things better for you. Hope you consider staying with us again!

10/10 – Hervorragend

Brenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were some loud people but obviously you can't control that. Sleep Inn motels are always our place of choice when traveling.
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 19. Apr. 2024
Thanks for choosing Sleep Inn & Suites. Your feedback and satisfaction is the most important thing us. We are happy that you enjoyed staying at our hotel. Looking forward seeing you!

6/10 – Okay

Vicki

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room was clean and met my needs. I chose this hotel as they offer long term parking and airport shuttle service. However their vans are in terrible condition and they are not responsive for airport pickups. I will not stay there again for this reason.
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 22. Apr. 2024
Thanks for choosing Sleep Inn & Suites. Your feedback is our number one priority. We are happy that our rooms meet your expectations. On behalf of our team we apologize for not meeting your expectations with the shuttle van. We always want the guest to make guest stay comfortable. Hope you can consider giving us a second chance.

4/10 – Schlecht

Angel

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bathroom shower every bad condition. Hallways totally dirty, smells bad and carpet damaged. Breakfast options not to good.
Aufenthalt von 1 Nacht im April 2024
Antwort von DC am 19. Apr. 2024
Thanks for sharing this with us. We just replace the carpets on the hallways. Your satisfaction is really important to us. The best thing we have is the breakfast, is very convenient for those traveling starts at 4:30am. Looking forward seeing you!

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean, nice staff and great breakfast.
Aufenthalt von 1 Nacht im April 2024