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Bewertungen von Country Inn & Suites by Radisson, Buffalo South I-90, NY

2.5 out of 5
Country Inn & Suites by Radisson, Buffalo South I-90, NY
164b Slade Ave, Buffalo, NY

Bewertungen

8,2

Sehr gut

532 von insgesamt 1091 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
280 von insgesamt 1091 Gästebewertungen haben eine Bewertung von 8 - Gut" "
122 von insgesamt 1091 Gästebewertungen haben eine Bewertung von 6 - Okay" "
92 von insgesamt 1091 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
65 von insgesamt 1091 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mike

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles war super
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Jason S am 11. Juni 2022
Vielen Dank für Ihre Bewertung zu Ihrem letzten Aufenthalt. Wir freuen uns zu sehen, dass Sie Ihre Zeit bei uns genossen haben. Wir hoffen auf ein Wiedersehen und bitte bleiben Sie gesund! Thank you for your review of your last stay. We are pleased to see that you enjoyed your time with us. We hope to see you again and please stay healthy!

10/10 – Hervorragend

Melissa

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice, clean, and updated property! My bathroom was newly renovated and both hallway and room carpets also seemed new and very pristine. The room temperature control was excellent and all facilities were top notch.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Amanda

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Personal & Service
Pool was closed and that is one reason we booked here. Kids were very disappointed. Booked through Expedia and did not know the pool was down. Curtains did not actually close in the room which let a lot of light in, in the mornings despite the pull-down blind. Living room and bedrooms had standing lamps in 2 corners, limited lighting. Light switches didn’t actually turn on lights. Hotel was “clean” but definitely not to my standards. It was not enough to check out, but it could have been much cleaner in some aspects. Specifically, the chairs were stained slightly and floor was well used. Corners in bathroom tub could have been cleaner. Overall it was a mediocre hotel. I would stay here if I needed to in a pinch but I would not seek this specific hotel out again. Breakfast had all plain and “healthy” cereals. Not many kid friendly options. Sunday the yogurt was gone by 8AM. Bananas and oranges Saturday but only oranges Sunday. Again, mediocre at best. Nothing to complain about but generally not overly impressed with the facilities or amenities. Definitely get what you pay for based on the other hotels I was comparing. Had good reviews so I thought it would be just fine, hopefully this helps other families out!
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Jennifer

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Very average in every way.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Rajive

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Neki

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a nice hotel but it's starting to age.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

jane t

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable & safe
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Evelyn

Mit der Familie gereist
Gut: Personal & Service
Property is very dated and room wasn’t quite the cleanest. Staff were very nice and friendly.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Steve

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Partap, Scarborough

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
A decent stay overall but even though the hotel charges $50 per dog, there is no fenced area to let the dog play or burn some energy. The only grassed section is the small lawn upfront. Not a great place to stay if you are accompanied by a pet.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Felicia

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

T

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was nice, the hotel was clean but the breakfast bagels seemed stale and french toast was very hard. The waffles were very chewy but there were other options like cereal and beverages that were good.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Karen, Easthampton

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Marilla, BOZEMAN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only 10-15 min from the airport. There's some restaurants close to the hotel. The hotel breakfast was decent- not great vegetarian options.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Judith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were amazing. Room was clean. Parking was easy. Close to the family we were visiting. I would only like to see overhead lighting in the main room and more lighting in the bathroom.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Lea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean and the double shower stall was great. Ice machine was broken on 3rd floor which was inconvenient but not a deal breaker. Would definitely stay there again
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Elaine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location was perfect
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 8. Mai 2024
Elaine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They had a nice big dinning area with a good selection of breakfast food.It was easy to come and go from there to get to Mercy hospital where my wife had her surgery.
Aufenthalt von 2 Nächten im April 2024
Antwort von Xiomara R am 8. Mai 2024
Gary,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean..comfortable...quiet.. affordable price. Wish the pool would have been opened but other than that staff was super friendly and accomodating.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Xiomara R am 4. Mai 2024
Amy,Thank you so much for your review. We apologize the pool was not operating during your stay. Thank you for the kind words about our staff. We hope you return!

8/10 – Gut

Matthew

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Xiomara R am 4. Mai 2024
Thank you for your review!

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
enjoyed our stay
Aufenthalt von 3 Nächten im April 2024
Antwort von Xiomara R am 4. Mai 2024
Thank you so much for your review! We hope to see you again!

10/10 – Hervorragend

Jeffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pool out of service but could use the one next door.
Aufenthalt von 3 Nächten im April 2024
Antwort von Xiomara R am 8. Mai 2024
Jeffrey,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

D Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel well maintained great breakfast the staff keep the breakfast items stocked and clean even when it was busy we'll be back next time we're in the area.
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 8. Mai 2024
D Stephanie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Michael

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Brooke

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were all amazing. Super friendly and extremely helpful!
Aufenthalt von 2 Nächten im April 2024
Antwort von Xiomara R am 26. Apr. 2024
Brooke,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 – Ungenügend

Steve

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I would love it if the property that I left in my room was returned
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 25. Apr. 2024
Steve,What is the property you forgot in the room? Please call the hotel.

4/10 – Schlecht

Keiyonna

Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Brian

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was old and dated. There was a hole in the bedroom door, stains on the couch and generally in poor condition.
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 25. Apr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 – Gut

Tania

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The room we stayed in was large. It could use a coat of paint and there was dirty cob webs on the ceiling near the heating vent
Aufenthalt von 2 Nächten im April 2024
Antwort von Xiomara R am 25. Apr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 – Hervorragend

Lindsay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Get your pool working
Aufenthalt von 2 Nächten im April 2024
Antwort von Xiomara R am 25. Apr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We are working very hard to get the pool to work. We hope you come back again

4/10 – Schlecht

Chaitanya

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were always pleasant. We were on the 2nd floor which l liked as there were stairs going right up to the second floor. I could use them going down and sometimes going up depending on how my legs were at the time. Unfortunately they had no hot tub even though one was advertised and the pool was too cold to go into. The only 2 faults l found with the room there was a stain on the rug but that was no biggie as l had my slippers with me. The other was they need more lights where the beds are. We took the one lamp off the desk and put it between the beds. But that one lamp was not enough. I like to read but was difficult when it got dark out.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean room, great price!
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Kellyanne

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
We had a spill of water and used our towels to clean it up but when we asked for towels to replace those we were told they only had hand towels avail. There was blood on the mattress of our bed and a weird bloodstain on the wall and lamp.
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 18. Apr. 2024
Kellyanne,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 – Schlecht

Heidi

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
We had 5 people in our group, and the hotel only provided 2 bath towels. When asked for additional towels, I was told they didn't have any and they could give me hand towels instead. The furniture and beds were otherwise fine, if a bit dingy and run-down looking. Not what I expected from a Country Inn and Suites
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 18. Apr. 2024
Heidi,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Hervorragend

Kimberly

Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 8. Mai 2024
Kimberly,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

Lynne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in staff very helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 14. Apr. 2024
Lynne,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Olivier

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room wasn't really clean (bathroom and table)
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 13. Apr. 2024
Olivier,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 14. Apr. 2024
Gary,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Karina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked the free breakfast everyday
Aufenthalt von 3 Nächten im April 2024
Antwort von Xiomara R am 12. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

Courtney

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very nice for not too much money. The suite we stayed in was very spacious for a family of 3 with 2 dogs. The staff was so welcoming. Everyone we met that worked there was extremely friendly and personable. The breakfast was good! It was a very pleasant stay. I would absolutely come back.
Aufenthalt von 3 Nächten im April 2024
Antwort von Xiomara R am 12. Apr. 2024
Courtney,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 – Schlecht

Joseph

Mit der Familie gereist
Gut: Personal & Service
Room was over priced. They have no attention for detail rooms need paint job. 2 bedroom room only one blanket on one bed. 1 bathtowel in bathroom. Mattress old pillows all beat up dirty tissues behind bed. Bulbs out in bathroom toilet does flush properly.
Aufenthalt von 2 Nächten im April 2024
Antwort von Xiomara R am 12. Apr. 2024
Joseph,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

6/10 – Okay

Andrea

Aufenthalt von 1 Nacht im April 2024
Antwort von Xiomara R am 9. Apr. 2024
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 – Gut

Shann

Mit der Familie gereist
The stay was not bad. The price was good, the breakfast was fair. The rooms were dated and need of an updated. The pull out couch was ripped, dirtt comfortable. There there were no blankets, and only 1 very small pillow, and there were only 2 shower towels so I had to get more. I had a suite with my daughters having the room, with me sleeping on the pull out. One of the keys did not work and needed to be programmed. The room was cold and even though I turned up heat, there did not seem to be much heat in bedroom where the ducts a Are. The. Tub was dirty and there was no bath mat on tub floor. Lastly, the staff was not overly friendly on checkin or checkout - while she was not mean, she was not personable and did not smile at all - very matter of factly. Lastly, at breakfast on last day, all the dude did was complain to guests who were coming for food at 10am, who were asking for food, that he could not keep up. I heard him say at least twice to guests 30 or more feet away from where we were sitting, that he was open since 6:30 and yet everyone waits until 10 am for food and he can’t keep up! The reality is this was Sunday morning after a busy night, with a 12noon checkout, there is nothing wrong with patrons coming at 10 since food is served until 10:30. The fact is, it was clear he just did not want to make anymore and that is not acceptable. Your hotel should now that lots of people on weekends will sleep and eat later - its not hard to plan and staff accordingly!!
Aufenthalt von 2 Nächten im März 2024
Antwort von Xiomara R am 9. Apr. 2024
Shann,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

4/10 – Schlecht

Kristin

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
We haven’t stayed here in a few years, but one noticeable change was the lack of towels. The pool was stocked with hand towels & our room only had 2 full sized towels, 1 hand towel & no bath mat. I went to the front desk to ask for another towel for our daughter & was told they didn’t have any until they did laundry. I asked why a double queen room would only be stocked with 2, and they told me it was because our reservation was for 2 people….plus 1 child I pointed out, which apparently don’t count. My 9-year old needs their own dry towel! With rooms priced at $250/night, they can afford to buy some more towels. This is our last time staying here!
Antwort von Xiomara R am 9. Apr. 2024
Kristin,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 – Gut

Belinda

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Linda

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The man who was in charge of the breakfast was terrible. He kept complaining out loud about the people in the dinning area. There was very limited food. We were there at 9:45 and there was hardly anything. He kept saying that people should not come last minute to eat and that he would only bring out small amounts of food at a time. We spoke to other guests and they thought the same thing. He made us feel so uncomfortable even to ask for more ketchup packets. Breakfast was included and was not supposed to be done by an angry man. Our room only had 2 towels for 4 people. We heard other guests complaining about this also. Why would a room not already be ready for this many guests? That's what we paid for. It was impossible to get more. This is will definitely be our last time there.
Aufenthalt von 1 Nacht im März 2024
Antwort von Xiomara R am 5. Apr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 – Hervorragend

STUART

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bedroom and bathroom were very clean. More than enough linens. Staff very pleasant and helpful. Breakfast was well stocked and when anything ran out - someone immediately restocked. Our stay was a pleasure. We would recommend.
Aufenthalt von 1 Nacht im März 2024
Antwort von Xiomara R am 3. Apr. 2024
STUART,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Linda

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Yoko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Xiomara R am 31. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.