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Bewertungen von Comfort Inn & Suites Buffalo Airport

3 out of 5
Comfort Inn & Suites Buffalo Airport
4345 Genesee St, Buffalo, NY

Bewertungen

8,6

Hervorragend

269 von insgesamt 479 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
115 von insgesamt 479 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 479 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 479 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 479 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Oliver

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Water damage on the ceiling . bathtub paint coming off. Carper soo dirty door hinges from a room coming off we did tell charls that was in the front desk they never did anything . I did stay there because it has good reviews, but I think they’re paying people to put those reviews there because their place is terrible
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kelly GM am 28. Mai 2024
Oliver, thank you for your feedback. First and foremost, we do not pay for reviews. Charles at the front desk got Jose (maintenance) helped you with the room issues, he relayed the information to management, and we offered to move you to a different room & you refused. So before accusing me of poor business tactics give an honest review. Agin my apologies for the issues you experienced, and the room was taken out of order.Safe travels!

4/10 – Schlecht

Khadija

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Close to the airport but not very clean and we will not stay on that property again. They are better hotels in the surrounding area.
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

Khadija

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
There was no suite touch. The amenities were basic and the bathroom door didn’t have a the hook to hang your clothes. We informed them but didn’t got addressed until the day we left. The last day of our departure there was no hot water coming from the shower, though they were charging $ 350 for a single room when we asked for a second room because it was a long weekend. Plus the front desk girl was a bit rough with my husband when he complained about the water. So disappointed and put a bitter taste in our mouth.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Reina P

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Phone comunication was no so good to ask for the Hotel Shutle.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kelly GM am 28. Mai 2024
Unfortunately, we do not have many staff members that answer the phone that speak more than English.my apologies

10/10 – Hervorragend

Julie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Service, Brianna at the front desk was very helpful, checked us in quickly and set up our 5am hotel shuttle to the airport. Thank you for your taking care of our stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 28. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

4/10 – Schlecht

Cathy

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Bathroom tub was dirty
Aufenthalt von 2 Nächten im April 2024
Antwort von Kelly GM am 26. Mai 2024
Cathy, I apologize...what you were seeing is the coating coming off the tub. For the renovation the tubs were glazed to look newer. Unfortunately, cleaning chemicals & use has caused the peeling & look of being dirty. We are addressing them as I type this. Again, my apologies!

10/10 – Hervorragend

Damaris

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Buena ubicación cerca aeropuerto
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelly GM am 28. Mai 2024
Gracias Damaris!

10/10 – Hervorragend

Allison

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice, clean and renovated. For being right across the airport you could not hear much of the planes at all! Breakfast was good, beds were comfortable. I would stay here again!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelly GM am 26. Mai 2024
Allison, we are so pleased that you enjoyed your stay with us!Enjoy your summer!

8/10 – Gut

jamie

Mit der Familie gereist
Gut: Ausstattung
The pool was very cold , no heater
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelly GM am 26. Mai 2024
Jamie, I apologize for the cold pool. We had the pool pump serviced so everything was turned off. We thought the temp was at least warm enough to re-open. My apologies.Have a great summer!

10/10 – Hervorragend

Roberto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Jason am 22. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Randall

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 22. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Diosdado

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staff and breakfast was great!! Will definitely come back again next time. Highly recommended!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jason am 20. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Jessica, Coeur d Alene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had some time between flights, got in at midnight and slept till 3:00 am. The staff was compassionate and shuttled us back to the airport. Will definitely stay again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 20. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Kelsey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Airport shuttle was quick even after 11pm. Excellent service and rooms were clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 20. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Monique

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was wonderful, across the street from Buffalo Airport, close to amenities in the area and has a breakfast included. The only little inconvenience was the that the pool was pretty cool, so it made it difficult to go in. Other than that it was a great stay and the staff was really helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 20. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Katherine

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Small breakfast selection
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 17. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shuttle van was quick. The location is very close to the airport. My room was clean with a comfortable bed. There are some bumps and scratches around the property, but nothing unexpected. This is a very good value.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelly GM am 16. Mai 2024
Kathleen we appreciate the feedback. We are very pleased you enjoyed your stay with us!Safe travels!

8/10 – Gut

David

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 17. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The beds were super comfy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 15. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Andrew

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel next to airport for sleeping there prior to an early flight. Staff went above and beyond when my son left a stuff animal there and found it and held it for me upon our return.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kelly GM am 15. Mai 2024
WOW thank you Andrew!So glad you recognized the hard working staff I have, it is appreciated!Safe travels

6/10 – Okay

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Jason am 15. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Arleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kelly GM am 15. Mai 2024
Thank you Arleen....we will get a 5 from you next time!Safe travels!

8/10 – Gut

Suzette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelly GM am 13. Mai 2024
Thank you, Suzette! Next time you stay with us we will WOW you!Safe travels

10/10 – Hervorragend

Maria, Wappingers Falls

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
So close to the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelly GM am 11. Mai 2024
Thank you Maria!We are thrilled you enjoyed your stay with usSafe Travels!

10/10 – Hervorragend

Praveen kumar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best near airport with shuttle options
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jason am 11. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Aaron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect place to crash before or after a flight.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 11. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

6/10 – Okay

wanda

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I had to ask twice for my room to be cleaned… I stayed 6 days no clean towels in bathroom, fridge don’t work … room was cleaned when I checked in very organized smells clean
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Jason am 11. Mai 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.

10/10 – Hervorragend

Chantal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very close to the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JAson am 11. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Akash

Aufenthalt von 2 Nächten im April 2024
Antwort von Kelly GM am 28. Mai 2024
Thank you Akash!Safe travels!

10/10 – Hervorragend

Moheb

Gut: Sauberkeit und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 11. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Yan

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 28. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Ryan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome property, stayed the night here because our flight arrived so late. No complaints!
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelly GM am 6. Mai 2024
Great !!! Thank you Ryan! so pleased everything was "awesome"

4/10 – Schlecht

Michelle

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Elevators were dirty and the bathroom was small. The staff in the evening especially this one gentlemen was not very friendly. The front desk staff in the morning were very nice. Also, there was no access to Netflix etc., on the TV in the room. Basic cable and not too many stations at that. They had packaged oatmeal on the breakfast buffet but no microwave to make it. Therefore the oatmeal could not be properly cooked. Just hot water where the coffee was and that's not sufficient to make instant oatmeal. Also the hot water in the bathroom and sink came out very week as compared to the cold water.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kelly GM am 6. Mai 2024
Michelle, I do apologize for the breakdown in service you experienced & I will certainly be discussing your feedback with all team members.

8/10 – Gut

Matthew, Brantford

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
Good for a quick overnight stay before a flight. Hallways and elevators needed a good cleaning but the room seemed very clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 6. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

6/10 – Okay

Angel

Gut: Sauberkeit und Zustand der Unterkunft
Poor employee friendly! No good evening ! No good morning! Only focus on her cellphone! Even the lady for the breakfast focus on her phone! But breakfast was great!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 6. Mai 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments, and we hope you give us another try in the future.

10/10 – Hervorragend

Tania, Simcoe

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was spotless. The staff were pleasant. Shuttle to airport is convenient. Location across from airport was easy to access.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 7. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 6. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Daniel

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The room was clean. The common areas were not clean. One elevator didn't work. Stains on common area carpets and elevator door tracks. Very convenient near airport and quick root into Buffalo.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 3. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Sasha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay and conveninet location!
Aufenthalt von 2 Nächten im April 2024
Antwort von Jason am 3. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Aaron

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jason am 11. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Christen

Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 22. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Eroita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was spotless, beds comfortable, breakfast amazing.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 1. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Perry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great check in. The staff on duty were terrific. Room and stay were perfect
Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 3. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Rizwan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 1. Mai 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

4/10 – Schlecht

Damion

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Jason am 30. Apr. 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.

2/10 – Ungenügend

gerald

We were there with my family. No one couldn’t sleep the whole night, due to Air condition was making so bad noise as well as some one on the opposite side of our room were making sound in the night. I won’t choose this property again
Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 29. Apr. 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.

10/10 – Hervorragend

VELISHA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
comfortable setting and convenience to airport
Aufenthalt von 2 Nächten im April 2024
Antwort von Jason am 29. Apr. 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

Leroy

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel
Aufenthalt von 3 Nächten im April 2024
Antwort von Jason am 29. Apr. 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Hervorragend

Leroy

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is located in a great area,the employees were very polite, and the building was clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 29. Apr. 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Gut

John, Goose Bay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jason am 29. Apr. 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.