Thank you for your score, Bahaa! We'll do our best to get a better one during your next visit. Have a wonderful afternoon!

Hi Bahaa,Our best wishes for the new year! Thank you so much for the perfect score! Happy to see we've left such a good impression on you. Hope to see you here again in the near future,Van der Valk Brussels Airport Team

Deat Barlinek, We give you our best wishes for the new year! Hope you enjoyed your recent trip to Brussels. Always happy to welcome you here during your next stay. Please take care! Kind regards,Van der Valk Brussels Airport Team

Hello Tayfur, Thank you for your recent stay with us and for taking the time to leave feedback about your stay! Regarding the windows not fully opening, this is a safety measure taken in Belgium for high-floored hotel buildings.Your remark about the airconditioning has been forwarded to our technical supervisor for further inspection, we apologize for the inconvenience caused. Hope to see you here again soon for a better experience! Feel free to contact our reception directly for any specific wishes. Kindest regards, Van der Valk Brussels Airport Team

Dear Kristian, Thank you for your honest feedback. We want to keep on improving for our valued guests, so we appreciate your comments. Happy to read our breakfast blew you away! We get compliments on it often so we're glad to see you had the same experience. Hope to welcome you here again in the near future! Kindest regards, Van der Valk Brussels Airport Team

Thank you for the perfect score, Tamas! Hope to see you again soon,Van der Valk Brussels Airport Team

Hey Wolfgang, Thank you for your recent stay with us and the helpful feedback. Our gym gets cleaned daily, but good point to add a sanitizer there. We're on it! Hope to see you here again soon, Van der Valk Brussels Airport Team

Hi Tamas, Thank you for the nice rating of our hotel! We hope to have the opportunity to welcome you here again to turn that 8/10 to a 10/10 ! Safe travels, Van der Valk Brussels Airport Team

Dear Sören,Thank you for your wonderful review and recommendation! We're thrilled to hear that you were impressed with our modern rooms, as well as our breakfast. It was a pleasure having you, and we look forward to welcoming you back in the future!Warm regards,Van der Valk Brussels Airport Team

Hi Tamas,Wow, we're proud to see your experience here was so good that you decided to give us a 10/10. Thank you so much and have a wonderful weekend! Kind regards, Van der Valk Brussels Airport Team

Thank you for this amazing score, Tamas! It was a pleasure welcoming you here. Have a wonderful day and hope to see you again soon, Van der Valk Brussels Airport Team

Hello Ilka, Thanks for the nice score, we'll do our best to get 5/5 next time ;) Have an amazing day, Van der Valk Brussels Airport Team

Thank you so much for the perfect score! It makes us very happy that you enjoyed your stay! Have an awesome day and hope to see you here again soon. Sincerely,Van der Valk Brussels Airport Team

Hi Jannis, Thanks for the 4/5, we'll try to get a perfect score next time ;) We wish you a sunny day and hope to see you again soon!

Hello Pavel-Briol, We're sorry to read we couldn't leave a good impression on you based on your score. We would have loved to find out what went wrong to understand how we can improve for next time. Thank you for rating us and we still hope to be able to see you here again to make things right! Van der Valk Brussels Airport Team

Bedankt Chrisophe om uw verblijf een beoordelingscijfer toe te kennen. Aarzel zeker niet uw bevindingen concreter met ons te delen. Wij staan open voor uw feedback. Met vriendelijke groeten, Dorien Broothaerts Guest Experience Manager

8/10, lovely number! Thx a lot. See you soon again. Dorien Broothaerts Guest Experience Manager

Top! Wow! Thank you for these kind words. Dorien Broothaerts Guest Experience Manager

Beste Gast, Dank u wel voor uw beoordeling. 6/10, dat betekent dat er nog ruimte voor verbetering is. Aarzel niet contact op te nemen zodanig wij kunnen kijken waar we nog stappen kunnen maken. Dorien Broothaerts Guest Experience Manager

😊😊 Dorien Broothaerts Guest Experience Manager

Thank you Mustafa. Lovely to read! Dorien Broothaerts Guest Experience Manager

Vielen Dank für diese schönen Worte. Dorien Broothaerts Guest Experience Manager

Dear Christian, We can't wait to host you again. Dorien Broothaerts Guest Experience Manager

Dear Sebastian Thank you for sharing your feedback. Your opinion is very important to us and it is a way for us to improve our services. I'm delighted to read that you appreciated your stay in our hotel. We hope to have the opportunity to host you again. Kind regards Sophie Van Brempt - Guest Experience

Dear guest Thank you for sharing this nice feedback. I'm delighted to read that you appreciated your stay in our hotel. We are renovating our hotel. Floors 1-3 have already been renovated. 4-6 are being renovated this year. If you have any questions or suggestions, don't hesitate to contact me! I'm happy to help you. Kind regards Sophie Van Brempt - Guest Experience

Dear guest Thank you for sharing this nice score and giving feedback. It was a pleasure to have you as a guest. We hope to have the pleasure of welcoming you again. Kind regards Sophie Van Brempt

Geweldig, heel erg bedankt!

Danke! Wir hoffen, Sie bald wiederzusehen :)

Thank you for your kind words! We hope to see you soon at Van der Valk :)

So sorry for this :( I hope that you contacted reception and you were assigned another room. This is definitely below our standards. Hopefully you still enjoyed your stay here. We hope we will have the pleasure of welcoming you back soon. Kind regards

Vielen Dank !! :)

Dear Gloria, Thanks a lot for you feedback. Really important for us to keep growing. Warm regards from a sunny Brussels, Dorien Broothaerts Guest Experience Manager

If everthing goes well, no more words than 'alles gut' are necessary. Kind regards, Dorien Broothaerts Guest Experience Manager